Check-in is at 4 p.m. and checkout is 12 p.m. Early check-in and late checkout are not guaranteed. Should you wish to request early check-in or late checkout, please contact the reservations team and the hotel will do its best to accommodate you.

Yes. A valid credit card and photo ID are required to check in. A CAD $250 incidental hold per night applies, for up to three nights.

Guests must be 18 or older to reserve and check in at Hotel X Toronto.

No, neither smoking nor vaping are permitted within the property. A CAD $300 recovery fee will apply to violators.

The hotel does exchange currencies, available at the Front Desk.

The hotel is located on the Exhibition Grounds, at 111 Princes’ Boulevard, offering lake and skyline views, and close to downtown Toronto.

The main entrance of the hotel is located at Lakeshore Boulevard and Newfoundland Drive. Underground parking is available on Newfoundland Drive, for CAD $35 per night. Valet is also available for CAD $50 per night. Park on Level B2 for the most accessible route, with step-free access to the elevators. Getting Around Toronto | Hotel X Toronto

Billy Bishop Airport is conveniently located across the street. Toronto Pearson is about 25 minutes away by car or arranged transfer, or the UP Express train, which will take you directly from YYZ to Toronto Union Station.

Yes. Hotel X Toronto is Canada’s first Destination by Hyatt hotel, and is part of World of Hyatt, where members earn points, enjoy special rates and benefits.

Visitors are welcome. However, only registered guests are permitted after 11 p.m.

Hotel X Toronto offers deluxe rooms, premium lake-view rooms, and one- and two-bedroom suites—many with lake or city views. Rooms with a king bed or two queen beds are available.

Yes. The rooms offer desks, power outlets and fast Wi-Fi for business or study needs.

Yes. Hypoallergenic bedding and pillows can be requested in advance of your stay.

Yes. All rooms feature a minifridge and Nespresso coffee maker with complimentary pods.

Yes, we offer two barrier-free room types with a king bed or two queen beds.

The hotel cannot guarantee floor placement, but we will do our best to accommodate you. To ensure your room is on a high floor, we recommend booking either a 1 King Bed Lake View, Deluxe High Floor or Premium Room or Suite category. If you are booking any other room category, the hotel cannot guarantee floor placement, but we will do our best to accommodate you.

Hair dryers, robes, towels, slippers and L’Occitane toiletries such as soap, shower gel, shampoo and conditioner, are provided in the rooms.

Billy Bishop Toronto City Airport is located across the street. Pearson International is about 25 minutes by car.

No. The Concierge can arrange rideshares, taxis or private transfers on request. Contact Concierge to inquire about the availability of our House Car. We are happy to provide drop-offs within a 5-kilometre radius.

Guests may self-park in the underground garage located on Newfoundland Drive, for CAD $35 + taxes per night, or use the valet service for $50 + taxes per night.

Yes. We have a total of 23 Tesla Supercharge stations—12 Tesla Superchargers (level 3 charging), 5 Tesla wall Connectors (level 2 charging), and 6 J1772 Universal Wall Connectors (level 2 charging), located in the underground of the hotel, off Newfoundland Drive. Guests must pay the underground parking fee.

Yes. Streetcars stop near the hotel, and downtown attractions are a short walk or ride away. The hotel is also close to Exhibition GO Station (about 1 kilometre) and nearby TTC streetcar stops.

Yes! Hotel X Toronto is ideally located on the Exhibition Grounds, just steps from some of the city’s top concert and event venues—including Budweiser Stage, Coca-Cola Coliseum, BMO Field and the Queen Elizabeth Theatre. After the show, return seamlessly to the comfort of your luxurious room overlooking the city.

Yes. Guerlain Spa is located on the 4th floor of the hotel and offers signature treatments, massages, facials and wellness services by appointment.

Yes. The heated, indoor/outdoor rooftop pool is open year-round and open daily from 7 a.m. to 11 p.m. (adults only from 9 p.m. to 11 p.m.) and offers stunning views of the lake and the Toronto skyline. The pool is available for registered hotel guests only.

During the summer months, June to September, reservations for the rooftop pool are required for all registered guests, bookable upon check-in. Reservations are available in 2-hour increments from 7 a.m.–11 p.m., per night booked.

Reservations are required on weekends only from Victoria Day Weekend to Canada Day Weekend. From Canada Day Weekend to Labour Day Weekend, reservations are required every day. From Labour Day Weekend to Canadian Thanksgiving Weekend, reservations are required on weekends only. As weather greatly impacts demand, exceptions may occur, however reservations are typically not required outside of the above-mentioned dates.

Reservations are available in 2-hour time slots and can be made upon check-in with the Front Desk staff.

We have eight bars and restaurants at the hotel offering a range of culinary experiences. On the ground floor you will find The Playbook Commons, a classic steak house with the comfort of American Italian dining and the excitement of sports theatre. On the second floor, Cafe X is a quiet grab-and-go option for coffee and house-made pastries, along with ROSES Social, a modern North American restaurant. We also have Valerie, our three-storey rooftop bar inspired by Japanese culinary traditions. To learn more about our dining options, please visit our Dine and Drink page: Fine Dining in Toronto - Hotel X Toronto

Reservations are recommended at the on-site restaurants, though walk-ins may be accommodated.

Yes. The hotel features versatile event spaces for meetings, weddings and private celebrations.

To plan a meeting or event at the hotel, we welcome you to submit an RFP here Search Results | Hyatt Events and a member of our Sales Team will connect with you to discuss the details of your meeting or event.

Yes. 10XTO Athletic Club can be accessed by hotel guests through the 4th floor. Guests can enjoy complimentary access to the Fitness Centre on the 4th floor and can enjoy additional activities such as tennis, fitness, group fitness classes and more, for an additional fee.

Yes, laundry services are available at the hotel through our Housekeeping Department.

Yes, Wi-Fi is available in all guest rooms and public areas.

Yes. Rooms include smart TVs with casting options for personal devices.

Yes, 2 Queen Beds Premium, Studio Suites and 1 Bedroom Suites are options for families, as well as various connecting room combinations available upon request.

Child-size robes and slippers, cribs, high chairs, children’s menus and family activities are available for young guests. There is a kid’s Play Centre (additional fees apply), open on weekends, at 10XTO Athletic Club, as well as a Sport Simulator (additional fees apply), Games Rooms basketball and ping pong.

The Family Fun Package includes 1.5 complimentary hours in either the 10XTO Play Centre, Games Room or Sport Simulator. Learn more about the Family Fun Package here: Toronto Resort Deals | Hotel X Toronto

Yes, childcare options are available. Our Concierge can assist in arranging babysitting services, and children can also enjoy the 10XTO Play Centre, where they may be dropped off for up to 3 hours of supervised fun for a fee.

Yes. Hotel X Toronto offers event planning, ballrooms and suites designed for weddings and groups.

Yes! We welcome up to two well-behaved pets per room, plus service animals. We believe your favourite little travel companion deserves a luxurious stay too. Pets will enjoy our VIP amenities that include a pet waste bag, bone broth, premium dry dog treats, premium snuffle mat, stylish bandana and a surprise toy. A fee of $100 applies per stay. Learn more here: Pet-Friendly Hotel in Downtown Toronto | Hotel X Toronto

We’re delighted to welcome your furry companions with thoughtful touches and tailored services. Just steps from the hotel, you’ll fnd plenty of green spaces and scenic waterfront trails perfect for walks and play. Each pet also enjoys a special in-room welcome amenity, complete with a waste bag dispenser, bone broth, premium treats, a snuffle mat, a bandana and a fetch toy.

For added convenience, we’ve partnered with Pawsome Pet Concierge to offer pemium experinces including dog-walking, in-room pet sitting, indulgent pet massages, spa treatments and more—all available at an additional cost.

Accessible rooms offer roll-in showers, wide doorways and visual alert systems. Elevators reach all areas.

Service animals are always welcome at no additional cost.

Cancellation policies vary by rate and season. Review your booking confirmation for specific details.

Special rates are available for corporate travelers, extended stays, weddings and group bookings.

World of Hyatt members receive exclusive discounts, points on stays and redeemable rewards.