Reviews
I would stay again
excellent experience from start to finish. We asked to change room as the old building has no air conditioning. We were accommodated in the new building without fuss or stress. The food was good in Charlie's and outstanding in Sunlaw's. The staff have been trained to a very high standard and were friendly and attentive. The spa is well laid out with generous space. The grounds are expansive, well maintained and well worth a stroll.
allan p,
August 2025
Fantastic!
Absolutely lovely stay! The place is beautiful, the staff is very welcoming and friendly, and the food was fantastic! The sweets on the afternoon tea were divine!
Beth K,
August 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear Beth, Thank you so much for the wonderful review! We’re thrilled you loved the setting, felt warmly welcomed by the team, and enjoyed your meals—especially the sweets on afternoon tea (our pastry chefs will be over the moon). We’d love to welcome you back soon—perhaps to try our seasonal dinner menu or a relaxing spa day.
Excellent spa in an over-designed hotel
While the spa is excellent with very good therapists, the hotel itself lacks country charm. It is a bit too modern and 'designed' for our taste. The food is very good and the service is friendly and efficient, so overall a good experience, just not what we had been expecting from a hotel in the countryside.
Sandra G,
August 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear Sandra, Thank you for sharing your thoughts following your recent visit. I’m delighted you enjoyed our spa facilities and the skill of our therapists, as well as our food and the friendly, efficient service from our team. I’m sorry, however, that the overall style of the hotel did not reflect the traditional country charm you were hoping for. While our design blends contemporary touches with heritage features, I appreciate this may not always match every guest’s vision of a countryside retreat. Should you choose to return, I would be more than happy to assist in arranging accommodation in our main house, where the atmosphere is closer to a traditional country home. We truly value your feedback and hope we can welcome you back for another enjoyable stay.
A warm welcome in a secluded border gem
I've stayed at Schloss Roxburghe several times in the past 2 years and it has never disappointed! The hotel is lovely with a variety of dining options, well-appointed and spotless rooms, and a gorgeous setting with good strolls and walks in all directions. This is a wonderful place to spend a quiet weekend or a golfing getaway at any time of the year.
tiv507,
August 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear tiv507, Thank you for your wonderful review and for your continued loyalty over the past two years — it truly means a great deal to us. I’m delighted to hear that each of your stays has lived up to expectations, and that you enjoy our dining options, well-appointed rooms, and beautiful surroundings. It’s lovely to know that you appreciate both the peaceful atmosphere and the opportunities for a golfing escape. We very much look forward to welcoming you back to SCHLOSS Roxburghe for your next visit, whether for a relaxing weekend or another golfing getaway.
5 star stay
A great experience with friendly very attentive staff . The facilities were excellent and I would recommend to anyone looking for a quality break .
David E,
August 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear David, Thank you so much for your kind words and for taking the time to share your experience. I’m delighted to hear that you enjoyed your stay with us and found our team to be friendly and attentive. It’s wonderful to know that you made the most of our facilities and that you would recommend us to others — that means a great deal to all of us here. We hope to welcome you back to SCHLOSS Roxburghe again for another five-star stay in the future.
Perfect English estate escape!
My husband and adult daughter and I stayed in one of the cottages and it was perfect! 2 bedrooms, 2 full baths, clean and modern with enough room in the living room (with double doors out to a semi private lawn area) to have my own yoga space. And the espresso machine (a smeg) was great!
Luann A,
July 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear Luann, Thank you so much for your lovely review! We’re delighted to hear that your stay in one of our cottages was the perfect English estate escape for you and your family. It’s wonderful that you found the space so comfortable and well-appointed — we love that you were able to enjoy your own yoga sessions with garden views (and a quality espresso to follow!). We hope to welcome you all back to SCHLOSS Roxburghe again soon for another relaxing and restorative stay.
Wonderful Hotel
One of the best Hotels in Scotland 🏴 the staff were brilliant, the location is superb and the facilities are all that you’d expect. We are definitely going back.
Jay C,
July 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear Jay, Thank you so much for your kind words! We’re thrilled to hear you had such a fantastic experience and consider us one of the best hotels in Scotland – that truly means a lot to the entire team. We’re so pleased you enjoyed the setting, facilities, and especially our brilliant staff. We can’t wait to welcome you back again soon!
Fantastic hotel and location, will be back.
Fantastic stay, the hotel lived up to expectations. Dining experiences were great, amazing choice for breakfast and fab omelettes cooked fresh on request. Leisure spa was quality indoor and indoor and kept clean all the time. Room as expected, comfortable, spotless and well equipped for our stay with lovely views over the estate. The walk up to and round the fishing pond and back of estate was a nice find. Can’t wait to return soon.
Sara T,
July 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear Sara, Thank you so much for your lovely review! We’re absolutely delighted to hear that your stay with us lived up to expectations and that you enjoyed everything from our fresh cooked-to-order omelettes to the peaceful walks around the estate. It’s also wonderful to hear you made the most of our spa and leisure facilities – and we’re so pleased the team’s efforts to keep everything spotless were noticed and appreciated. We look forward to welcoming you back to SCHLOSS Roxburghe very soon for another fantastic stay.
SCHLOSS Roxburgh should be advertised as ADULTS only
Beautiful accommodation, location and grounds, however menu’s, activities, pool caters more for adults rather than also incorporating the requirements of a family stay. Please look around the local area for things to do for Children if planning more than a one night stay.
D M,
July 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear D M, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that aspects of your visit didn’t align with your expectations, particularly in relation to family-friendly offerings. While many guests visit us for rest and relaxation, we understand the importance of creating experiences that cater to all ages. We would truly value the chance to hear more about your stay — please do reach out to us directly at info@schlossroxburghe.com, and a member of our management team will be in touch.
First class hotel withe beautiful spa near Kelso
This is our fourth visit to the Schloss Roxburghe and this time we stayed in a very comortable room in the new estate section of the hotel. Dinner and breakfast were first class and all the staff we spoke to during our visit were friendly and professional. My favourite part of the hotel is the lovely spa with outdoor pool- absolutely bliss to relax in!
AntheaJG,
July 2025
Bruno De Schuyter, General Manager at Schloss Roxburghe, Part Of Destination By Hyatt, responded to this reviewDear Anthea, It’s always a delight to welcome returning guests, and I’m so pleased your fourth visit was just as enjoyable! Thank you for taking the time to share such kind words. We’re thrilled you enjoyed the comfort of your Estate Room and that both dinner and breakfast met your expectations. I’ll be sure to share your lovely comments with our team — they’ll be so pleased to hear their friendliness and professionalism stood out once again. And I couldn’t agree more — relaxing in the outdoor pool is pure bliss. We look forward to your fifth visit already!