Payment
Caption by Hyatt Kabutocho Tokyo only accepts cashless payments. We do not accept cash.
Luggage Storage
We will accept luggage, including luggage sent by courier, from two days before your check-in date. Please note that we do not accept cash-on-delivery parcels. We will accept luggage storage after check-in only if you have a reservation within 30 days from checkout date. Luggage storage after checkout is limited to one item per registered guest.
Caring for the Planet
As part of Hyatt’s World of Care program, Caption by Hyatt Kabutocho is fully committed to advancing environmental action through numerous initiatives.
Outside Food and Beverage Policy
Please refrain from bringing outside food and beverages into Talk Shop.
Pet Policy
Pets are not allowed at Caption by Hyatt Kabutocho Tokyo, except for service animals.
Sustainability Policies
A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.
Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.
Disposable Guest Amenities
As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essentials in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.