Our hotel team can communicate in Mandarin, and most team members can speak English.
Yes, we provide adapters.If necessary, you can contact us at any time to inform us of your requirements.
Sure, we can collect your package on your behalf before your arrival.Please indicate your reservation name and date. We will properly store and manage your package.
Yes, complimentary Wi-Fi is available in all rooms and public areas.
Unfortunately, pets are not allowed, including service animals.
Due to mapping restrictions in China, Google Maps may show inaccurate or shifted locations. We recommend using Baidu Maps or Amap (Gaode Maps) for accurate directions. You can also contact us for precise navigation instructions.
Yes, guests are welcome to enjoy our outdoor heated swimming pool located on the L floor of our hotel.
Yes, our on-site fitness center is located on the 2nd floor of the hotel and is open daily.
We do not offer a formal business center, but complimentary printing and Wi-Fi are available.
Yes, spa treatments are available on-site. You can contact the our front desk for assistance in making a reservation on your behalf.
Yes, we offer meeting rooms/venues of various sizes, all equipped with complete audio-visual facilities and conference supplies, which can meet your diverse needs for meeting rooms/venues.
Our hotel offers a wide range of dining options. For details, please refer to the restaurant page.
Absolutely, just contact the front desk to schedule your wake-up time.
Yes, we provide daily housekeeping service.
Yes, our concierge team is happy to help with dining, attractions, and transportation.
Yes, laundry and dry-cleaning services are available daily. Simply contact our Front Desk team.
Sorry,we do not offer childcare services.
Yes, our restaurant offers a variety of vegan and gluten-free dishes; please ask our staff for recommendations or menu highlights.
Our dining team offers selections influenced by various global cuisines—please let us know your preferences, and we'll try to accommodate.
Yes, outside food delivery is welcome—The unified placement location for takeout is at the concierge on the G floor of our hotel.
Yes, room service is available. The service hours are from 00:00 to 24:00 every day.
Yes, additional breakfast can be added to your reservation.
Our hotel does not have an executive lounge. However, all guests can enjoy the Happy Hour privilege on the L floor during your stay.
We regret that the hotel currently does not offer dedicated facilities or services specifically for Muslim guests. We apologize for any inconvenience this may cause. If you have specific requirements, please feel free to contact our hotel team, and we will do our best to provide recommendations or assistance where possible.
Yes, we provide cribs and extra beds upon request.
Select rooms include sofa beds, and we offer rollaway beds.
Yes, all our rooms are non-smoking.
Our hotel provides complimentary in-room toiletries, including Toothbrushes, toothpaste, combs, cotton swabs, shower caps, bath salts and cotton .
Room views vary by type and availability, so while we can't guarantee a specific view, we encourage you to let us know your preference by leave a note when making a reservation or contact front desk to inform us of your preferences.
All room types in the hotel are equipped with bathtubs.
Certainly! If you’d prefer a quieter room, let us know.
Yes, all guest rooms are equipped with heating facilities, and heating is available during the winter season to ensure a comfortable stay.
Connecting rooms are available.
Yes, we provide kid-friendly meal options and child portions on request.
Our hotel can provide complimentary baby cots/cribs, high chairs, and other child-friendly amenities upon request. Our restaurants also offer kid-friendly menu options.
We’d be honored to host your celebration—our event spaces and experienced planning team are at your service.
Our team provides full event coordination, from layout setup to vendor arrangements.
Yes, we offer audiovisual equipment, including projectors, microphones, and screens. Please let us know your requirements.
On-site catering is available with customizable menus for all occasions—just contact our event team.
Due to mapping restrictions in China, Google Maps may show inaccurate or shifted locations. We recommend using Baidu Maps or Amap (Gaode Maps) for accurate directions. You can also contact us for precise navigation instructions.
The nearest airport is Xiamen Gaoqi International Airport, which is approximately 9.8 kilometers away and takes only about 20 minutes by car.
We do not offer shuttle services.
The nearest railway station is Xiamen Railway Station, which is about 900 meters away. It is within walking distance and only takes 10 minutes by car. The nearest bus station is Hubin Sili Station, which is only a 5-minute walk away.
Our hotel is located in Xiamen MixC, with convenient transportation. Public transportation options such as subway, bus and taxi are all available.
The nearest subway station is Hubin East Road Station, which can be reached on foot in 10 minutes.
Our hotel is located in the heart of Xiamen City, just one door away from the city's most bustling commercial center: Xiamen MixC.
Yes, we can assist with car rentals or limousine bookings through trusted partners.
Yes, our hotel team can assist with arranging transportation services or provide local travel recommendations.
Absolutely, we offer printed maps and insider tips at the front desk.
Many popular tourist attractions in the city, such as Zhongshan Road, Nanputuo Temple, and the Botanical Garden, are all within a short driving distance.
Our hotel is located in the center of Xiamen. From different type of rooms, you can enjoy the local city views of Xiamen, the views of Xiamen MixC, or the outdoor swimming pool. Please refer to the room type you have reserved for details.
Yes, our hotel is located in in Xiamen Mixc——a high-end shopping center integrating shopping and entertainment. It has over 300 stores and is one of the most comprehensive luxury brand stores in Fujian Province. It offers an extremely rich selection of restaurants.
Yes, we offer on-site parking. For the rates, please visit the Parking & Transportation page.
We do not offer valet parking.
Yes, EV charging stations are available in our parking area, subject to availability.
Due to mapping restrictions in China, Google Maps may show inaccurate or shifted locations. We recommend using Baidu Maps or Amap (Gaode Maps) for accurate directions. You can also contact us for precise navigation instructions.
Some international platforms may list us under translated or alternate names. Please refer to our official Chinese name and address to ensure accuracy.
Yes, our hotel is designed to be accessible throughout, with ramps, elevators, and ADA-compliant facilities.
Yes, we offer accessible guest rooms featuring wider doorways, grab bars, and other supportive features.
Yes, we have rooms with roll-in showers and mobility-friendly layouts.
These devices are not available on-site.
Yes, designated accessible parking spaces are located near the entrance and elevator access points.
Unfortunately, we are unable to accommodate any animals—even certified service animals—due to building restrictions.
To check in, please present a valid photo ID.
Yes, guests must be at least 18 years-old. Minors must be accompanied by an adult
We accept major international credit cards, including Visa, Mastercard, American Express, and other commonly used cards, as well as cash and electronic payment methods (including Alipay and WeChat Pay…).
Yes, we offer luggage storage.
Our front desk operates 24/7, no matter when you arrive, we can ensure that your needs are responded to promptly.
Our check-in begins at 3:00 PM, and check-out is by 12:00 PM.
We cannot guarantee early check-in. If you need it, please contact front desk for confirmation. We will do our best to arrange it based on the room availability and supply on the day.
Yes, we can provide late check-out based on the actual room availability on the day. For specific details, please contact the hotel front desk. The final response from the front desk shall prevail.
Yes, express check-out is available.
Yes, we offer long-term stay options for guests. For detailed information regarding policies, rates, and availability, please contact the hotel directly.
In accordance with the regulations of Xiamen, our hotel is a 100% non-smoking property. Smoking is not permitted in guest rooms or indoor areas of the hotel.
Lost items are recorded and stored securely—contact our front desk with a description and date of loss.
In our dining area, the recommended dress style is business/casual.