World of Hyatt

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4.5/5

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Family stay

This is an excellent vacation stay for families seeking privacy from the hustle and bustle of Pattaya. The staffs did an excellent job on making sure our stay was comfortable. Quality of buffet breakfast was excellent. ...

December 2023|senjamrs

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear senjamrs, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

1 day trip with Andaz

In my opinion, Andaz is the best hotel in Pattaya. I love the style and decoration. Breakfast has many options and good tastes. The facilities are good and the location is very beautiful.Thank you for giving me an invaluable experience on the weekend. I will be back to stay here again for sure....

November 2023|duangkamonkc

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear duangkamonkc, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Best choice in Pattaya.

New, nice and clean. One of the best choices in Pattaya. Will come back again. Big room and everything is new and clean. Good environment. Lots of tree so we feel so relaxing. Best gym and locker room....

November 2023|benznorathep

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear benznorathep, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

A.N.K.T

top class hotel in Thailand. The location is very easy from those who travel directly from airport or the center of Bangkok. Overall quality and services from hotel staffs satisfied my so much. The beach can be reached easily from my room, not too far in particular. My kids were so enjoyed. The Ital...

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November 2023|ANKT1610

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear ANKT1610, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Andaz Pattaya - Great New Hotel

Beautiful hotel, well designed. Family friendly and good facilities. Great Breakfast. Great kids club with kids area to keep your kids occupied. Swiming pool is not chlorine water so was a plus especially woth kids. ...

November 2023|joeleklek

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear joeleklek, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Outstanding property

We loved our stay every minute of the 10 days / 9 nights we had been there. Wonderful property, lovely villa with private pool, caring staff, excellent breakfast and lovely sunset dinners at fish house. ...

November 2023|ThorstenL74

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear ThorstenL74, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Amazing

Family holiday with two young children. We were very surprised everything was perfect. The swim out pool room was a huge hit with the kids. First the positives Amazing food (some of the best hotel food I’ve had. Amazing room grounds and pools Amazing staff Bad points Was very very sad to lea...

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November 2023|ElM734

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear EIM734, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Nice hotel resort in Pattaya

The room is clean and spacious. There are various style of swimming pools. Breakfast is really good with lots of choices. It is really good for both family and couples travelling. The only issue is you may find it difficult to go to the town centre or grocery shopping. ...

October 2023|jan_poon

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear jan_poon, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

What an Amazing Stay

I have been living in Thailand for 32+ years and I have stayed at many hotels and resorts in Thailand and around the world. This is the best resort I have stayed in Thailand and a top one internationally. The property is beautiful, huge tree, beautifully landscaped, felt like a jungle. The fit-ou...

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October 2023|27hennyb

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear 27hennyb, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Amzaing setting and facilities

Away from the main city in a tranquil atmosphere with lush green lawns and beautiful landscapes. Definitely recommended for a retreat with the family to get away and recharge. Very good options for food and staff was very friendly and helpful/...

October 2023|VikasTn

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear VikasTn, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Amazing Andaz Pattaya Jomtien Beach

Overall, our stay at Andaz Pattaya Jomtien Beach was remarkable and unlike any other hotel or resort in Pattaya. Everyone working at Andaz made us feel cozy, relaxed, and warm at heart. All aspects of the resort complemented each other in a way that wowed us from start to finish - whether it be the ...

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October 2023|damebunnag

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear damebunnag, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Great hotel with great facilities

I was only there for one night with a group but it was a great stay. The breakfast selections were good and the room was spacious. The staffs were very helpful. I think the location is a little far away from attractions but that's fine....

September 2023|WarutP

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear WarutP, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Excellent Vacation

We spend our honeymoon at Andaz. It's excellent vacation. Recommend to try Afternoon Tea (Thai Dessert serve with Tea) at Ruan Thai, Seafood with fisherman dip at Fish Club, Thai food is great at Wog Wog, We stay on Pool Access Villa, it great. Be careful, Private Pool Villa is not Private, It's dis...

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September 2023|Escape30806661348

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Escape30806661348, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

amazing everything!

the breakfast was great, the variety was crazy!! we stayed for 4 nights and enjoyed thai cuisines and western food! Pool and Gym was super clean and well equipped too, even got a staff there to give you advice on parts you want to train! there are sauna and jacuzzi (onsen) too! Staff was helpful, po...

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August 2023|jenjenfkzfakhf

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear jenjenfkzfakhf, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Exquisite stay

The resort is spacious and well decorated in a modern Thai-ish style. Our room is very nice with super comfortable bed to sleep in. There’re 3 pools, several restaurants, and also a lot of activity to fill your schedule with. ...

July 2023|Alpha1510

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Alpha1510, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Wonderful Ambience Resort

The resort was very well appointed and every design detail and amenities were thoughtfully appointed. The experience was above expectation and would highly recommend friends and families to Andaz Jomtien Pattaya....

July 2023|susanlennaerts L

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear susanlennaerts L, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

wonderful garden with nice quiet beach. Great staffs with service mind.

Perfect place for relaxation! location is not too far from Bangkok. So in love with the big beautiful trees which can not easily find in any hotels in Pattaya. Nice clean and quiet Jomtien beach. The room was clean and well equipped. The staffs were all nice and provided us great services. ...

June 2023|Nok99

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Nok99, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Loved the Andaz in Pattaya!

The rooms are very big and beautiful. Loved my little garden outside my patio. The food is great too. The beach is lovely as well. The concierge is very helpful. Mr Focus went out of his way and helped me purchase something that I urgently needed. I also had a great experience at the Panpuri spa. Lo...

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June 2023|CrisNaz2023

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear CrisNaz2023, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

The best hotel in Pattaya ever!

Amazing natural environment with new decorations of modern design, great food and friendly & helpful staffs, definitely one of the best hotel I stayed in Thailand so far!!! Mr.Antoni at the front desk did a very good job for the best hospitality and guided me very well in this huge hotel property wi...

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June 2023|pattyhu2023

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear pattyhu2023, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Beautiful resort and good food

We were very happy with the resort in all aspects The room - room size is very good with nice bathroom layout. Avoid pool facing room unless you like noice Restaurent - highly recommend Village Butcher, the food was very nice with good wine selection The ground - all corners was very well kept wit...

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May 2023|JacqGoh

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear JacqGoh, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Excellent Property in an Ideal Locale

The property is located between Pattaya and Sattahip on the eastern seaboard. Close enough to Bangkok so that the drive was not too long but far enough away from the chaos of Pattaya for a family vacation. The property is a bit pricy, but very good. ...

May 2023|dmancill

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear dmancill, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

INK

Best Property in Pattaya and Jomtien beach.Service is nice however it can be better.Breakfast is perfect in quality and flavor.Good quality of sand at the beach. Kid friendly. Beverage at the beach pool need improvement....

May 2023|inkkni

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear inkkni, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

The best landscape hotel in Jomtian

This hotel is newly built but the trees in the hotel area are big and old which harmonize perfectly with the new building. The room is spacious with the neat and unique decoration. The common areas are all well taken care of. But the price in my opinion is a bit too expensive. ...

May 2023|Ching S

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Ching S, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Happy Holiday ... so Green

We were very impressed with the beautiful landscaping of the hotel. Our room was on the ground floor with a nice view of the garden, quite refreshing for such a hot day. Room layout and decorations were very detailed and well planned. Plants and lawns are so green and in excellent conditions. ...

May 2023|Sawitree B

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Sawitree B, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible stay to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

A new star on the horizon

An amazing experience. I have never been so well cared for. Because the hotel has only been open for three months, everyone went above and beyond to please. The staff, Beach and beautiful design make this an exceptional place....

April 2023|Dorothy K

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Dorothy K, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Great design and best place to escape

The hotel atmosphere is very peaceful. The facilities are quite useful. The hotel architecture and design is luxurious and beautiful. The Staff are very friendly and hospitable. The food was great but there were not many choices. There were some little broken devices in the room but overall I am sat...

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April 2023|bokong

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear bokong, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that during your recent stay that some of the services did not reach the highest standards, particularly the buggy car service and may I extend my sincere apologies for the inconvenience. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Worth visiting!

The garden, the pool and the room are incredible. Private beach offers a quiet and calm space for guests. I also really love the interior design, it gives Andaz a really elegant and chic vibe. Breafast is amazing, must try egg benedict and phad thai. ...

March 2023|O8274HThannah

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear O8274HThannah, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Vanessa

Nice hotel! It's also a kid's friendly hotel. We brought our 7-month-old child together. The baby cot and baby bottle milk steamer were prepared. Toiletry were Pranpuri, I really love it. Breakfast line is great....

March 2023|VaranRaphael

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear VaranRaphael, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

State of the Art

What a wonderful place to be · Spent 8 Nights at this state-of-the-art Hyatt Andaz. Great architecture · Execellent F&B · Really everything was perfect. Congrats to the Team who made this really cool place....

March 2023|HarryWinderl

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear HarryWinderl, Thank you so much for your sharing for your valuable feedback. We're extremely delighted to learn that you had a great time staying with us and loved the overall dining experience at our restaurants. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Love Andaz!

Very beautiful serene property surrounded with green. Unlike other high rise in Pattaya, this offers a unique world. The beach has the most beautiful sunset angle - for photo-lover people this is the property to go. You won't be disappointed. Room is spacious with big balcony -( roof garden). Great...

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February 2023|phatcharapanr

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear phatcharapanr, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Please be reassured that our colleague, Khun Mink Vimala receives your kind feedback and the recognition that he/ she deserves. We are also extremely delighted to learn that you had a great time and loved the overall dining experience at Village Butcher. The breakfast service and ambience of our restaurants during the nighttime will be improved further as per constructive feedback. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

as

rooms are perfect, clean and neat. overall the place is quiet and calm. staff are polite and they are very responsive to all request and very attentive too. will visit the place again when have a chance to relax and chill....

February 2023|ashyton29

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear ashyton29, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

芭達雅最棒度假村

待在裡面就不太想出來了,因為很舒服,讓我們很放鬆,園區很美,餐廳也很好吃,服務很周到,還有海灘可以使用~真的很棒...

December 2023|ruoyilee0510

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear ruoyilee0510, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

jewjew รีวิว

ชอบบรรยากาศ ชอบๆการดูแล ชอบทุกอย่าง ชอบพนักงาน ชอบอาหาร แนะนำทุกคนที่มาเข้าพักและอยากไปเข้าพักซ้ำอีก และแนะนำญ่ติ แนะนำเพื่อน อยากได้ส่วนลด แนะนำลูกค้าทุกคนมาทุกคนบอกชอบๆๆคำเดียวกับเราเลย เราจะบุ๊คพาแม่และลูกมาอีก เราชอบบรรยากาศ ชอบพนักงานอัศธยาศัยดีมากเราอยากให้ทุกคนมาใช้บริการที่โรงแรม ทุกอย่างดีม...

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November 2023|jewbmw2009nongkhun

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear jewbmw2009nongkhun, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

บริการดี อาหารดี พนักงานดี สถานที่ดีเลิศ

บริการดี อาหารดี พนักงานดี สถานที่ดีเลิศ มีหาดส่วนตัว เหมาะกับการพักผ่อน ทุกอย่างดูดีไปหมด ถ้ามีโอกาสคงได้ไปอีก แต่คงจะไปแบบครอบครัว น่าจะดี มีสถานที่ให้เด็กๆเล่นด้วย หาดก็สะอาด เป็นส่วนตัวดีมากๆ รวมๆ perfect! lol...

November 2023|selapsut

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear selapsut, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

แอนดรูว์

ดีมากคับ โรงแรมสะอาดและสวยมาก ค้นไม้เยอะสบายตามาก ร้านอาหารอร่อย ฟิตเนสเครื่องออกกำลังกายดีมาก ใหม่ สะอาดมาก หาดก็สวยและสงบ พนักงานทุกคนดูยิ้มแย้มสดใสร่าเริงตลอดเวลา พร้อมที่จะบริการ ไปในโอกาสวันเกิดก็มีเค้กมาให้ในห้อง...

November 2023|andrewethell

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear andrewethell, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your kind feedback towards our restaurants, fitness facilities and service colleagues. We look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

小さい子連れでも!非日常のリゾート体験

2023年オープンのハイアット系列の新しいホテル。サービスは期待以上に素晴らしく、施設内はとても清潔で、プライベートビーチもきれいに整備されています。食事はさすが一流ホテルなだけあり、見た目、食材、味すべてにこだわりが感じられ、どれも満足でした。敷地内は広いため、ゴルフカートで移動でき、子ども達も大喜び。従業員はいつでも笑顔で対応してくれ、とても気持ちが良かったです。小さい子連れで楽しめるか心配でしたが、子ども用プールもキッズルームもあり、小さい子でも楽しめます。ビーチフロントの大人用プールには貸し出し用のジャケットがあり、足がつかない幼稚園〜小学校低学年の子も泳ぐことができました。 唯一残念...

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November 2023|pkr917

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear pkr917, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

My Holiday

พนักงานบริการดี อาหารเช้ามีให้เลือกเยอะ และอร่อย ห้องที่พักใกล้สระน้ำบรรยากาศดี เด็กชอบ ภายในห้องจัดfunctionให้นั่งได้หลายมุม สะดวกที่สำคัญ ที่นอนดีสบายมาก ครั้งหน้ากลับมาใช้บริการใหม่แน่ๆค่ะ มาตามโอกาสพิเศษ...

October 2023|vvatu83

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear vvatu83, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ประทับใจ

ตัวโรงแรมบรรยากาศดีมาก สงบเงียบและเป็นส่วนตัว ห้องอาหารอร่อยทุกห้อง โดยเฉพาะFish club ที่มีซีฟู้ดสดๆให้เลือกทาน ส่วนของห้องอาหารเช้าก้ดีมาป มีหลายเมูให้เลือกทาน เด็กๆก้ประทับใจมากๆ เสียดายตอนไปสระเด็กมีการซ่อมแซมพอดี...

October 2023|pimmas_a

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear pimmas_a, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ความสุขของครอบครัว

ทริปปิดเทอมของเด็กๆ เลือกไปที่ Andaz ปกติจะไปหัวหินกับเขาใหญ่ รอบนี้เหมือนลองเสี่ยงดู ได้ยินชื่ออยู่พักใหญ่แล้ว จองแบบได้วอเชอร์จากงานไทยเที่ยวไทย เนื่องจากลูกๆโตแล้วเลยจองเป็น 2 ห้อง พัก 2 คืน โดยรวมดีทุกอย่างค่ะเว้นแต่ว่าแอร์ไม่เย็น แจ้งช่างก็ดำเนินการแก้ไขโดยเร็วนะคะ แล้วก็พักใหญ่ก็ไม่เย็นอีก ทาง...

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October 2023|sai6sai

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear sai6sai, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

6星渡假村的享受

位置偏靜,全個渡假村空間非常大,直到海邊看日落超美,房間非常舒適,很愛直通泳池的設計非常好,私密度也很高,一定會再次回去這渡假村再次享受一下...

October 2023|harryY6144KY

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear harryY6144KY, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

멋진곳입니다.

파타야에새로생긴곳답게너무아름다운숙소였습니다.하드웨어소프트웨어모두좋았습니다.주위에추천하고싶습니다....

October 2023|hsun77

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear hsun77, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Andaz Jomtien Pattaya

บรรยากาศโดยรอบดีมาก ห้องพักดีมาก ห้องอาหารดี พนักงานช่วยเหลือดี แต่ช่วงเชคอินใช้เวลานานไป รีสอร์ทติดทะเล โลเลชั่นดี สระว่ายน้ำมีหลายสระ สะดวกสบาย facility มีครบครัน อาหารเช้ามีให้เลือกหลากหลาย บรรยากาศรอบๆ รีสอร์ทร่มรื่นมาก ...

October 2023|mintnil

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear mintnil, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

가족과 함께 지내기 좋은 곳!

오롯이 휴식만을 위해서 투숙하는것을 추천합니다. 메인시티와 거리가 멀어서 택시로 이동해야하며 편도 300바트정도가 나옵니다. 하지만 호텔내에 이용할 수 있는 시설이 많고 식음료업장도 다양해서 외부로 나가지 않는 스케줄이라면 추천합니다!...

October 2023|ek0811

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear ek0811, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

CherineSheriff

เป็นโรงแรมที่ดี ครบ จบในที่เดียว มาพักผ่อนกับครอบครัว อยู่ในโรงแรมไม่ต้องออกไปเที่ยวข้างนอกเลยค่ะ เด็กๆที่บ้านถูกใจมากค่ะ ชอบมาก ถ้ามีโอกาสจะกลับไปพักที่ Andaz Pattaya Jomtien Beach ตามที่เด็กๆเรียกร้องอีกครั้งค่ะ ...

September 2023|CherineSheriff

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear CherineSheriff, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

โรงแรมสวยใหม่ ส่วนกลางสวย แต่ไม่น่ามีการปิดโซนริททะเลเพื่องาน event และกระทบสิทธิลูกค้าคนอื่น

ส่วนตัวมาครั้งแรก ชอบโรงแรม ส่วนกลางใหม่/สวย ห้องดี สิ่งอำนวยความสะดวกครบและสวยงาม มีสระว่ายน้ำ 3 สระ มี onsen พนักงานบริการดี อาหารเช้าอร่อย เสียอย่างเดียวที่มีการจะปิดพื้นที่ริมทะเลยทั้งสระว่ายน้ำและเตียงเพื่องาน event ,ของ group guest รู้สึกโดน discriminate ในการเป็นลูกค้า ไม่อยากให้เกิดปัญหานี้อ...

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September 2023|Artanan

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Artanan, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that during your recent stay that some of the services were limited and may I extend my sincere apologies for the inconvenience. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

아름다운 진정한 휴양지

깨끗하고 고급스럽고 세련된 시설과 너무나 잘 가꿔진 그렇지만 자연그대로의 아름다움이 느껴지는 정원이 진정한 힐링을 느끼게 합니다....

September 2023|apple852023

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear apple852023, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

아주만족합니다

아주 만족합니다 조식은 타이 음식과 서양식으로 되어있고 과일은 항상 신선합니다 방은 아주 깨끗하고 좋았고 특별히 수질은 샤워기필터 없이도 깨끗합니다...

September 2023|yoseb01

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear yoseb01, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

인생 최고의 숙소

파타야 시내에서 조금 떨어진 곳이었지만 한적하고 최상의 호텔환경과 특급호텔다운 서비스 덕분에 최고의 여행이 되었습니다. 안다즈 좀티엔 비치 숙박을 하기위해 파타야로 여행할 충분한 가치가 있습니다. 다음에 또 가고싶어요....

August 2023|Tourist53420954503

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Tourist53420954503, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

지상낙원

온전한 휴식을 목적으로 간 여행이었기에 파타야 시내에서 좀 떨어져있다 해도 전혀 문제되지 않았습니다. 풀장을 비롯한 식사, 짐, 마사지 등 리조트 내 모든 시설이 훌륭 & 편리했고, 직원들도 친절했습니다. 다음에 기회가 된다면 꼭 다시 가고 싶어요!!...

August 2023|skawn54

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear 지상낙원, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Botanische tuin

We hebben hier drie weken gelogeerd, het resort (tuin/park) is super mooi aangelegd. In een oude privé-tuin hebben ze dit geweldige hotel laten ontstaan. Ze hebben zeer zorgvuldig naar de oude bomen gekeken en deze zoveel mogelijk bewaard. De aanleg is zeer goed gedaan, de kamers, zwembaden, restaur...

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August 2023|sander406

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear sander406, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ห้องพักเหม็นมาก

รอเช็คอิน 35 นาที รอเช็คเอ้า 20 นาที ห้องพักและผ้าเช็ดตัวเหม็นกลิ่นปัสสาวะมาก พนง เอากระเป๋าขึ้นรถลูกค้าคนอื่นโดยไม่มีระบบตรวจเช็ค ถ้าไม่บังเอิญเดินมาพอดีก็คงของหายหมด ระบบการจัดการแย่เนื่องจากลูกค้าเยอะเกินไป...

August 2023|tteerakul

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear tteerakul, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that during your recent stay that some of the services did not reach the highest standards and may I extend my sincere apologies for the inconvenience. The issue as you mentioned will be urgently looked into. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Chubby at Andaz

สถานที่สวยมากครับ แต่การบริการด้านเช็คอินแย่มาก เข้าใจเป็นช่วงวันหยุด แต่ก็ควรจัดการได้ดีกว่านี้ ด้วยมาตรฐานโรงแรมแล้วถือว่าการจัดการแย่มาก ผลไม้ที่เสริฟให้ที่ห้องเสีย ไม่มีความสดใหม่ น้ำมะพร้าวบูด มีรสเปรี้ยว...

August 2023|satansadist

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear satansadist, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that during your recent stay that some of the services did not reach the highest standards and may I extend my sincere apologies for the inconvenience. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

안다즈 파타야 좀티엔 비치

안다즈 직원들은 체크인부터 레스토랑 도어맨 하우스 키핑 등 모두 고객에게 최상의 서비스를 제공하고자 노력했으며 만족스러운 멋진 여행을 보낼 수 있도록 기여하였습니다. ...

August 2023|sudajangy

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear sudajangy, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ประทับใจ

ห้องพัก type เริ่มต้น กว้างมาก ชอบที่แยกห้องอาบน้ำกับ toilet แยกกันใช้ห้องนำ้ได้ โรงแรมจัดสวนสวย บรรยากาศดีมาก ร้าน Fish club อาหารทะเลสด kids menu รสชาติอ่อนดี แขกเต็ม 100% แต่ไม่มีปัญหาเรื่องเวลาตอน check out ประทับใจพนักงานfront ขื่อคุณ Ben...

July 2023|Nattaporn_Chantara

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Nattaporn_Chantara, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great time and loved the overall dining experience at our restaurant. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Please be reassured that our colleague, Khun Ben receives your kind feedback and the recognition that he deserves. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

kit

ประทับใจทุกอย่างตั้งแต่รถเข้ามาจอดพนักงานบริการดีมากยิ้มแย้มทุกคนห้องพักสะอาดห้องน้ำสะอาดบรรยากาศดีสระว่ายน้ำความลึกกำลังดี สะอาด และใหญ่ชอบมากๆๆๆถ้ามีโอกาศจะกลับไปพักอีกแน่นอน เสียดายวันที่ไปฝนตกเลยไม่เต็มที่สักเท่าไหร่...

July 2023|pakdeeeng

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear pakdeeeng, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

บริการดี ประทัขใจสุดๆ

โรงแรมสวยมาก ไม่เหมือนอยู่พัทยาเหมือนอยู่เชียงใหม่ ร่มรื่น ตบแต่งสวย บริการดี มีกิจกรรมให้ทำ ร้านอาหารไทยในโรงแรมอร่อยมากๆ ราคาสูงแต่คุ้มค่ามาก พนักงานน่ารักทุกคน ให้ความช่วยเหลือดีมาก ยิ้มแย้ม ทางเรามีเด็กทารกที่ต้องใช้ขวดนมแต่ไม่ได้เอาที่นิ่งขวดนมมา ทางโรงแรมมีเครื่องนิ่งให้ยืมด้วย ทำให้รู้สึกว่าโ...

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July 2023|redlipsxoxo

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear redlipsxoxo, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Moo S

ห้องพักสะอาด และปลอดภัยสำหรับเด็กเล็กเพราะเฟอร์นิเจอร์ไม่มีมุมแหลมคม พื้นที่ภายในโรงแรมใหญ่เกินคาด และมีต้นไม้ใหญ่หลายต้นให้ความร่มรื่น สถาปัตยกรรมในโรงแรมออกแบบได้สวยงสม อยู่ติดทะเล ทรายสะอาดมากน่าเล่นกว่าหาดอื่นในพัทยา...

July 2023|sawinees2023

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear sawinees2023, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

พักผ่อนอย่างแท้จริง

สถานที่สวยงามมาก เหมือนไม่ได้อยู่ในพัทยา ความเงียบสงบและชายหาดที่แทบจะเป็นส่วนตัว พนักงานที่นี่ยิ้มแย้มและทักทาย คอยให้ความช่วยเหลืออย่างดีเยี่ยมมาก ที่นี่มีห้องออกกำลังกาย ห้องอบไอน้ำ ซาวน่าแล้วยังมีออนเซ็นด้วย ห้องพักมีอุปกรณ์ครบทุกสิ่งอย่าง ไลน์อาหารเช้ามีให้เลือกเยอะและน่าทาน คงได้กลับไปอีกแน่นอ...

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June 2023|P4077HMmiriam

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear P4077HMmiriam, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

มาแล้วติดใจ

เป็นการมาเข้าพักที่ประทับใจค่ะ โรงแรมร่มรื่น เหมือนได้มาฟอกปอด ห้องพักเป็นสัดส่วนดีมาก มินิบาร์ฟรี เตียงนอนแม้เป็นเตียง twins ก็คือดีไม่เล็กเลย ผ้าห่มสะอาด ฟูนุ่ม ติดนิดเดียวตรงปลอกหมอนมีคราบสกปรกเก่าที่คาดว่าซักไม่ออก แต่จุดน้อยมากค่ะ และอยากให้มีรองเท้าแตะแบบใส่ด้านนอกได้ค่ะ เพราะของในห้องไม่เหมาะ...

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June 2023|benjaratb2017

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear benjaratb2017, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

เป็นช่วงเวลาทีดีมาก

ที่พักดีมาก เดินทางไปกับเด็กโตและคริบครัว หาดสวยสะอาดเป็นส่วนตัวเหมือนไปทะเลทางภาคใต้ ต้นไม้ร่มรื่น สวนดูแลดีสวยมากๆ พนักงานบริการดีมาก อาหารอร่อย สระว่ายน้ำมีสำหรับทุกวัย ฟิตเนสอุปกรณ์ดี ต้องกลับไปพักอีกแน่นอน...

May 2023|puttor

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear puttor, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

amazing experience

超出預期的體驗,房間非常新,非常有質感,一切細節非常完美,員工非常熱情,讓你感覺賓至如歸,游泳池美到令人窒息,渡假村內,熱帶叢林的渡假氛圍營造的非常好!perfect !...

May 2023|speedoms

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear speedoms, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

휴식을 취하기 정말 좋아요

위치가 파타야 중심에서 30-40분 더 남쪽으로 내려가기 때문에, 기존 파타야의 혼잡함을 피하시거 싶은 분께 추천해요. 투숙객 중 의외로 태국인들이 비율이 좀 있었고, 다양한 국가의 투숙객이 있었습니다. 장소가 외진데 있어서, 걸어갈수 있는 편의점, 마사지샵, 레스토랑은 없습니다. 외부로 나갈려면 그랩 등을 이용해야 해요. 리조트 내 레스토랑은 물가가 비싸서, 햄버가 하나만으로 20달러 정도로 기억합니다. 하지만 리조트 내에 산책 하거나 수영장에서 휴식을 취하거나, 비치에서 간단한 액티비티(카약 대여 무료)에는 정말 좋습니다. 아이...

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April 2023|minkyuk2018

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear minkyuk2018, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Noonuch

ที่พักดีมาก บรรยาการศร่มรื่น สงบ เหมาะกับการพักผ่อน อาหารเช้าอร่อยแต่เสียดายที่มีเมนูน้อยไปหน่อย อาจจะเป็นเพราะว่าไปวันธรรมดาเลยไม่ใช่บุฟเฟ่ค่ะ เนื่องจากไปช่วง soft opening ส่วนที่เป็นสวนน้ำเด็กยังปิดปรับปรุงเลยทำให้เด็กอดเล่นในส่วนนี้ค่ะ...

March 2023|savarak82

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear savarak82, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. I was concerned to read that during your recent stay that some of the services did not reach the highest standards due to the unavailability of our children zone at the Lagoon Pool. Please be assured that our team will look at this matter urgently and have all the service areas ready for our guests soon. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ประทับใจมากค่ะ

ประทับใจทุกอย่างค่ะดีเลิศค่ะ ไม่ว่าจะเป็นการบริการทั้งแผนกต้อนรับและห้องอาหาร อาหารเช้าดีค่ะ รสชาติอร่อย ห้องพักสะอาดแบ่งสัดส่วนพื้นที่ใช้สิยได้ดีมาก ตัวโรงแรมมีพื้นที่ส่วนกลางให้นั่งหบายจุด ที่สำคัญร่มรื่นที่สุดต้นไม้ใหญ่และพื้นที่สีเขียวแยะมากค่ะ กลับมาอีกแน่นอนค่ะ...

February 2023|h0ngj2020

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear h0ngj2020, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Fantastic Resort in Pattaya

Good location, next to the beach but at the same time feeling like staying in Chiang Mai, good choice of breakfast, friendly staff, beach in front of the hotel is nice and clean. Room is spacious. Love it!!!...

November 2023|kanizillia

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear kanizillia, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Wonderful stay

Only one downside was service was slow especially at the restaurant. The manager should have trained the staffs better in terms of when the main course should arrive after serving the first course. We waited 40mins for the main course and it wasn't that busy. Something to improve but apart from that...

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October 2023|supisacheepwesarash

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear supisacheepwesarash, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Good Stay during weekend

Hotel is nice and grreen / High Breakfast Quality / Valuable and Memorable staff Miss Benny at Kid Club (Sanuk Sanuk) she's very friendly to our kids and remember thier name even play together less 1 hours. and say hello with our children in next morning. Staff at BF Venue also great however I can't...

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August 2023|Zine K

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Zine K, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

it could be a wow experience ...

Without a doubt , Andaz Pattaya is most beautiful resort in Pattaya in terms of room design, furnishing and landscape. Yet the wow experience paused here , once we enter the checked in area ( lobby lounge ) . Although Khun Anna has organized my request prior to check in , the check in process is ...

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July 2023|nakritthank

Delightful experience despite limited staff members

I recently stayed at Andaz Pattaya Jomtien Beach from 4th to 6th June, and overall, it was a delightful experience. As a newly built hotel, the property exuded a fresh and modern ambiance. The rooms were tastefully decorated and impeccably clean, providing a comfortable and inviting space to relax. ...

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June 2023|Veeravudh

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Veeravudh, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and your comment has been shared to our concerned departments. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Very good, large hotel space

44 rai of hotel space, very nice room, beautiful surrounding, Thai restaurant is very good from local people opinion, staff very friendly, willing to help, smiling to us everyone, spa treatment is very good. Recommend....

May 2023|nisasiri2

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear nisasiri2, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ครั้งแรกกับ andaz pattaya

ประทับใจในเรื่องของความสวยงามของสถานที่ พนักงานการบริการยังอยู่แค่ในระดับมาตรฐานของโรงแรมยังไม่ถึงระดับดี ห้องพักดีเริศ กว้างขวาง ทีวีใหญ่โต ห้องน้ำแยกสัดส่วนได้ดี แต่ต้องเดินออกจาห้องอาบน้ำ ไปห้องแต่ตัว ทางเดินลงไปที่ร้านอาหารตรงหน้าหาด ตอนกลางคืนไฟไม่ติด น่าจะแก้ปัญหาด้วยการหาอะไรมาวางให้ความสว่าง...

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November 2023|saravut p

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear sarawut p, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that during your recent stay that some of the services did not reach the highest standards and may I extend my sincere apologies for the inconvenience. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ABB

บรรยากาศของที่พักค่อนข้างดี สงบ เหมาะแก่การมาพักผ่อน ต้นไม้เยอะร่มรื่น ห้องนอนสะอาด ห้องอาหาร fish club สด อร่อย อาหารเช้าหลากหลายรสชาติดี ห้องอาหารสามารถกระจายผู้เข้าพักได้ดีไม่เบียด ไม่อึดอัด การบริการที่นี่ค่อนข้างรวดเร็ว พนักงานอัธยาศัยดีและให้คำแนะนำดี...

September 2023|bite5581

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear bite5581, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Andaz Aug 2023

สถานที่พัก บรรยากาศ ที่ตั้ง และห้องพักดีมาก อาหารอร่อยมาก พนักงานต้อนรับดีมากเป็นส่วนใหญ่แต่คิดว่าไม่ดีเท่ากับโรงแรมระดับเดียวกัน ห้องพักห้องน้ำท่อตัน ระหว่างพักมีช่างเข้ามาในสวนภายในห้อง เป็นเวลานานโดยไม่ได้รับแจ้งล่วงหน้า ช่วง check in ไม่ได้มีการแนะนำห้องพักเท่าที่ควร ระหว่างพักไม่มีการแจ้งเกี่...

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August 2023|Non W

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Non W, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Wonderful landscape

ที่พักสวย สวนและต้นไม้จัดแต่งสวยงามร่มรื่นมาก ห้องพักสะอาด เตียงนอนสบาย น้ำอุ่นไม่ค่อยเวิร์ค พนักงานยิ้มแย้มแจ่มใสบริการดี สระว่ายน้ำพอเล่นได้ แต่น่าเบื่อไปนิดเพราะไม่มีอุปกรณ์บริการ เช่น kick board, ห่วงยาง, บอล อาหารเช้ามีพอประมาณแต่ไม่ค่อยอร่อย...

August 2023|wiw88

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear wiw88, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

สถานที่ดีครบทุกอย่าง แต่ระบบไฟรวน

สถานที่สวยมาก บริการดี จองไป 2 ห้อง ห้องนึงดีทุกอย่าง อีกห้องนึงมีปัญหาระบบไฟ ติดๆดับๆ พนักงานแก้ไขให้ไม่ได้ ก็อยู่ไปแบบไฟสลัวๆ เลยปวดตา เนื่องจากระบบไฟเป็นแบบไฮเทคมากใช้การจับความเคลื่อนไหวว่ามีคนอยู่แล้วจะทำงาน แต่ระบบรวน แก้ไขไม่ได้ แจ้งไป 3 รอบ ...

August 2023|somjade

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear somjade, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read about the electrical issue you experienced and may I extend my sincere apologies for the inconvenience. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ห้องพักสวยงาม บรรยากาศดี

ห้องพักสวยงาม ร่มรื่น บรรยากาศดีมาก สวนสวย มีทางเดอนลงหาดแบบส่วนตัว เหมาะแก่การพักผ่อน และทริปแบบครอบครัวมาก อาหารเช้ามีให้เลือกตามมาตรฐาน ห้องอาหารก็มีหลากหลายประเภท ให้เลือกทานได้ ครบครัน รสชาติและการบริการถือว่าทำได้ดีเยี่ยม...

July 2023|Guide423796

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Guide423796, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Where Forest & Beach combined

ทุกอย่างดีมากๆ บรรยากาศสวย ร่มรื่น ต้นไม้ใหญ่ อยู่สบาย ไม่มีแมลงมากวนใจ พนักงานพร้อมให้บริการยิ้มแย้ม ชายหาดยาวทรายแน่นเดินเล่นได้ ข้อไม่ดีคือแม่บ้านเอาเตียงเสริมมาไว้หน้าห้องพัก 3 อันอยู่ตลอดการเข้าพัก และโถสุขภัณฑ์เล็กมากนั่งไม่สบาย...

June 2023|soonalert

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear soonalert, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

위치는 아쉬우나 조경은 멋집니다

메인거리와 30-40분이상은 택시를 타고 움직여야하며 주변에 정말 아무것도 없습니다. 편의점도 멀고 음식도 그랩으로 배달시키기엔 종류가 매우 한정적입니다. 2박이상은 힘들듯하며 리조트내에서만 즐길 예정이라면 추천드립니다. 조경이 잘되있고 직원들은 친절하나 수영장 베드의 상태는 아쉽습니다....

June 2023|sercert19

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear secert19, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

รร บรรยากาศดี

โรงแรม สวยบรรยากาศดี พื้นที่สีเขียวและมุมถ่ายรูป ของ รร เยอะ แต่ขาดสนามเด็กเล่นด้านอก แอร์ที่ห้องอาหารร้อนไปนิด พนักงานยังใหม่ยังงง ๆ โดยรวมดีในระดับหนึ่งแต่บริการยังไม่เหมาะกับราคากับเท่าที่คาดหวังไว้...

May 2023|776littlek

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear 776littlek, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Amazing place in Pattaya!!!

โรงแรมร่มรื่นมาก ไม่เหมือนอยุ่พัทยา ห้องพักดีมากๆ การตกแต่งดีเยี่ยมจัดสัดส่วนห้องได้เหมาะสม วัสดุทุกอย่างดี เครื่องนอนดี ระบบไฟสะดวกมาก พท.ส่วนกลางเยอะ สวยงาม ชายหาดสวย อาหารรสชาติดี โรงแรมอาจจะยังใหม่อยุ่ พนักงานเลยยังงงๆ ปรับปรุงตรงนี้แล้วจะ perfect!...

March 2023|T7108USjenny

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear T7108USjenny, Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ที่พักสวย พึ่งเปิดใหม่ สะอาด

ที่พักสวย พระอาทิตย์ตกตรงชายหาดสงย พึ่งเปิดใหม่ สะอาด อาหารเช้ามีตัวเลือกไม่เยอะแต่คุณภาพดีบรรยากาศร่มรื่นแต่ทางเข้าไม่มีป้ายบอกที่ชัดเจนต้องเปิด Maps ให้ดีค่ะ แต่ราคาอาหารแรง รสชาติปกติ พนักงานบริการดีแต่อาจมีล่าช้าบ้างอาจจะเป็นเพราะกำลังเปิด ...

February 2023|dogdaxoishi

Everything's a mess

Everything's a mess The facilities are very good and the beautiful hotel or service cannot keep up There is a breakfast menu, but I only received one out of three nights. I didn't even know there was a menu. Room cleaning is a formality It was a mess when I checked in and checked out....

June 2023|ti0titi

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear ti0titi, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that during your recent stay that some of the services did not reach the highest standards and may I extend my sincere apologies for the inconvenience. Please reassure that the issues as you mentioned will be looked into urgently. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

整體很好、但有地方需要改善

酒店環境令人非常舒適、房內物品設計很高雅很特別,早餐也很精緻美味,非常推薦。另外試了泰餐也不錯,唯一的缺點是被鋪和枕頭套竟然有污跡和頭髮(包括血跡),是新酒店可能會發生的問題、但絕對不是藉口,員工絶對需加強培訓,整潔度是最基本的。...

April 2023|eunicechan0426

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear eunicechan0426, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that during your recent stay that the cleanliness did not reach the highest standards and may I extend my sincere apologies for the inconvenience. We remain committed to offering the highest level of hospitality for all our guests and assure you that this matter is being urgently looked into. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

ผิดหวัง

โรงแรมสวย​ บรรยากาศ​โดยรวมดีมาก​ แต่การบริการโดยรวมไม่สมกับเป็นโรงแรมห้าดาวในเครือ​ Hyatt ห้องพักลืมทิ้งขยะในห้องน้ำ​ ห้องนอนมีเศษกระดาษทิชชู่​และใบไม้แห้ง​ นาฬิกาหัวนอนลืมตั้งค่า​ ตู้เซฟ​ใช้ไม่ได้​ ต้องเรียกพนักงานมาทำความสำอาดใหม่​ มาแก้ไขทั้งหมด​ ได้รับการแก้ไขโดยอัพเกรดห้องพักกับการได้รับเครดิตเ...

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April 2023|aorry

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear aorry, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that the room cleanliness and services did not reach the highest standards we aim for, and may I extend my sincere apologies for the inconvenience. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Amazing hotel but bad service

The hotel is really beautiful, the swimmingpool amazing, the room perfect, the Village Butcher offering you the best steak you ever ate, the breakfast enormous,... But as a Hyatt-member you always get an upgrade of the room. I asked during the check-in my upgrade, but they refused. They only can say...

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November 2023|Anthony A

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Anthony_A, Thank you for taking the time to share your comments of your current stay at our hotel this week. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking time to share your experience with us. We have particularly taken a note of your feedback on the inability of our team to provide a complimentary upgrade. Let me assure you that we value your patronage of our hotels and are delighted that you have chosen Andaz Pattaya Jomtien Beach for your current stay. I was also concerned to read about the delay of our buggy service and may I extend my sincere apologies for the inconvenience. We remain committed to offering the highest level of hospitality for all our guests and continually improving our services to meet and exceed guest expectations. We greatly value your patronage and hope this will not deter you from using our hotel in the future. Warmest regards, Anna Rhee, Executive Assistant Manager Rooms

Bad experience. Not worth our money

We visit Andaz with a baby 6 months old. We suppose to get our room by 15:00. However at 16:00 the room was still not ready. Our baby cried badly because of hot weather and he was dehydrating. When we got our room, they haven’t finished cleaning and the baby cot wasn’t ready and they didn’t have any...

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July 2023|NoonPT

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear NoonPT, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that some of the hotel services did not reach the highest standards during your recent stay. I extend my sincere apologies for the inconvenience caused and please be assured that we are taking up the matter seriously with the team to ensure utmost efforts are made to provide a defect free room experience for our guests. We remain committed to offering the highest level of hospitality for all our guests and assure you that this matter is being urgently looked into. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warm Regards, Anna Rhee, Executive Assistant Manager Rooms

Great Design Resort that needs a LOT of work

The design and decor of the resort are truly spectacular, earning it a solid 5 stars for its landscape and decoration. However, the service provided did not meet our expectations. The extrabed we paid for was the worst we have ever experienced, given the high price charged. We had also requested for...

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April 2023|Wipawadee N

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Wipawadee N, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that some of the hotel services did not reach the highest standards during your recent stay. I extend my sincere apologies for the inconvenience caused and regarding your concerns about the balcony door lock, please be assured that we are taking up the matter seriously with the team to ensure utmost efforts are made to provide a defect free room experience for our guests. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warm Regards, Anna Rhee, Executive Assistant Manager Rooms

บริการที่แย่สุดที่เคยได้รับจากโรงแรมระดับนี้

การ check-in ใช้เวลาไม่นาน แต่รอห้องพักนานมากเกือบ 1 ชั่วโมง แต่พอเข้าใจเรื่องดังกล่าว แต่ที่แย่กว่านั้น คือ กระเป๋าสัมภาระโทรตามถึง 2 รอบ ผ่านไป 1 ชั่วโมงก็ยังไม่มา จนต้องลงไปเอาเองที่ข้างหน้า ขณะที่ไปเอา พนักงานก็ไม่สนใจช่วยทั้งที่มีพนักงานอยู่บริเวณนั้นมากกว่า 4 คน ต้องขนเอง ซึ่งต้องยอมรับว่า เสี...

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August 2023|Richman_2566-1

Owner Response

Andaz pattaya, Guest Services / Front Office at Andaz Pattaya Jomtiem Beach, responded to this review

Dear Richman_2566-1, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read that some of the hotel services did not reach the highest standards during your recent stay. I extend my sincere apologies for the inconvenience caused and please be assured that we are taking up the matter seriously with the team to ensure utmost efforts are made to provide a defect free room experience for our guests. We remain committed to offering the highest level of hospitality for all our guests and assure you that this matter is being urgently looked into. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya. Warm Regards, Anna Rhee, Executive Assistant Manager Rooms

Andaz Pattaya Jomtien Beach