Owner Response
David Shao, Guest Services / Front Office at Andaz Xintiandi Shanghai, responded to this review
Dear D2881WTphilipc, Thank you very much for having taken the time to share your review following your recent visit to our hotel. Your kind feedback on our room cleaning as well as the service of our associates John are very much appreciated. We hope to welcome and have you again soon. Sincerely, David Shao Director of Operations