Hotel Policies
Safety & Wellbeing
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
In-Room
- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Complimentary hand sanitizers by calling the front desk
Dining Outlets
- Implementation of a comprehensive food safety management system
- Sanitization of tables, chairs, condiment holders and menus before seating guests
Check-In
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
Spa
- Sanitization of high-touch areas using a high-grade disinfectant
- All treatment products and tools are cleaned and sanitized under UV lamp
- Therapists wear a mask during treatments
- Therapist/spa attendants wear gloves and mask when handling sanitized items and preparing for treatment
Fitness Center
- Hand sanitizer available at the entrance and fitness area
- Clean equipment between each guest use and high-quality disinfectant wipes are available
- Deep clean equipment and surfaces
Privacy Policy
Learn more about Andaz Seoul Gangnam’s Privacy Policy.
Cctv Policies and Procedures
Learn more about our CCTV Policies and Procedures.