FAQs

Andaz is a vibrant luxury lifestyle hotel experience, carefully weaving in the local culture that makes our city so special.

We are inspiring, immersive and unscripted; a place to explore, engage and ignite the imagination, create unique moments and unforgettable memories. Our boutique hotel is a home away from home with an urban vibe that meets old Savannah.

Conveniently nestled in the Historic District and located on Ellis Square; one of Savannahs famous 22 Squares, you feel the energy and see the beauty Savannah has to offer. A beauty so unmatched it was spared from being destroyed and was given as a Christmas Gift to President Lincoln.

Yes, The Andaz Savannah boasts a premium location in the heart of the Historic District and Downtown Savannah, offering true walkability to 50+ must-see sites, restaurants, and night life. Some of our favorites include the following:

SITES

• Cathedral Basilica of St. John the Baptist
• Juliette Gordon Low Birthplace Museum (Founder of the Girl Scouts of the USA)
• Mercer Williams House Museum and Carriage Shop
• Ships of the Sea Maritime Museum

SHOPPING

• Capital Bee Company
• E Shaver Booksellers
• Locally Made Savannah
• Nourish
• The Paris Market & Brocante
• River Street Sweets
• Savannah Bee Company
• Visit Savannah Gift Shop

RESTAURANTS

• 22 Square Restaurant on-site
• Alligator Soul
• Belford's Savannah Seafood and Steaks
• Coco & Moss
• Dottie's Market
• The Grey Restaurant
• Madame Butterfly
• Vici Rooftop
• Vic's on the River

The minimum age to reserve and check-in is 21 years old.

The check-in time for the Hotel is 4:00PM and Check-out time is 11:00AM

A daily destination fee of $33 (subject to change) is applied to each hotel room or suite during your stay in Downtown Savannah to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information:

• Discount with Old Town Trolley
• Use of House bikes, Access to daily newspapers and Magazines via Press reader
• Round of bubbles with 22 Square Dinner Reservations
• Unlimited local calls
• 50% discount pool side cabana reservations with seasonal infused water
• Daily sunset s’mores @ fire pit area
• Use of hotel pelotons
• Welcome drink upon arrival
• In-room snacks, bottled water and sodas complimentary.

Yes, luggage can be stored at the Front Desk.

Package deliveries are accepted at the Hotel. Please note that handling fees may apply:

Ship To:
Andaz Savannah
ATTN: (GUEST NAME + ARRIVAL DATE)
14 Barnard Street
Savannah GA 31401

Savannah/Hilton head International Airport (SAV)

Visitors may opt to self-park at their own discretion. Hotel does not oversee self-parking – parking is located in Whitaker Parking Garage beneath the hotel.

Andaz Savannah offers Valet parking only for $50 daily during the week and $55 on Friday and Saturday.

Yes, a limited number of EV charges are available through valet parking.

Reservations are recommended at 22 Square Restaurant.

22 Square Restaurant and Lounge is open for Breakfast, Lunch and Dinner.

Andaz Savannah offers room service daily from 6:30am – 10:00pm.

Andaz Savannah features an outdoor heated pool located on the second floor – open year-round from 9am – 10pm.

Free standard Wi-Fi is provided. Available in all sleeping rooms, meeting rooms and public areas.

Connecting rooms and family suites can be requested.

Andaz Savannah offers flexible indoor/outdoor space. Total space 4,075. Full service catering available on-site. All RFPs can be sent to savrd.rfp@hyatt.com

Pack ‘n Plays are available upon request to ensure a comfortable stay for families with little ones.

We welcome dogs of any size, with a limit of two per room. Guest must complete a pet waiver at check-in. A one-time pet fee of $150. Pet must be under 50 lbs. Pets cannot be left unattended in rooms. For the comfort of our guests, Food and Beverage outlets are reserved for registered service animals only. Service animals are not subject to a pet fee.

Accessible parking and ADA rooms with roll-in showers and visual alerts are provided.

Most reservations can be cancelled up to 48 hours before arrival. Special event dates may require more notice.

Andaz Savannah offers World of Hyatt program, offering exclusive benefits and rewards for members. Visit www.hyatt.com for more information.

The hotel offers rates for corporate travelers, groups and long stays. Contact our reservations team for details.

Early check-in may be available upon request. A fee may apply for guaranteed early arrival.