The building is a neoclassical one converted into a hotel with great taste. Excellent attentive service. Breakfast was particularly good. Our suite was excellent also. Spent a long weekend for a conference at the Municipal Hall nearby. Finally the reception desk doubled as concierge and did a fine j...
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November 2023|Constantine_Loizides
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear guest
Thank you for the generous rating and all the kind remarks about our property. It is so great to know that we could give you such a memorable experience during your stay at Andaz Prague! We can't wait to have you back!
Best regards
Gilles
Exceptional staff and great location
The team at Andaz will meet all you needs in a very professional and efficient way. The hotel is well positioned, in the center but at the position outside the noisy narrow streets, which makes it the best possible choice. The venue is decorated with great art, and has a cosy and warm atmosphere. Fo...
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November 2023|alek832
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for your detailed review! We are so happy that you enjoyed your stay at Andaz Prague. We are continually striving to give each guest an enriching and memorable visit, so we will be sure to send your kind remarks to our dedicated team members.
We'd love to welcome you back soon!
Kind regards Gilles
Andaz Prague
Wonderful new hotel in Prague! One of the nicest hotels I've stayed at in Europe. The restaurant is top notch, the Service is outstanding, and the location is perfect for sight seeing the City! Will definitely stay at the Andaz whenever I'm back in Prague....
November 2023|simonetti1962
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for the generous rating and all the kind remarks about our property. It is so great to know that we could give you such a memorable experience during your stay at Andaz Prague! We can't wait to have you back!
Best regards
Gilles
Five Star Stay in the Center of Prague
My brother and I had an amazing experience at the Andaz hotel in Prague. The hotel's ambiance was charming, and the attention to detail was evident in every aspect of our stay. The room was luxurious and well-appointed, offering a perfect blend of comfort and style. The customer service was exceptio...
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October 2023|jakar1981
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Guest
Thank you for the generous rating and all the kind remarks about our property. It is so great to know that we could give you such a memorable experience during your stay at Andaz Prague! We can't wait to have you back!
Warm regards,
Gilles
Artful Interior And Excellent Location
Andaz is a newly opened hotel. The facilities are excellent and the hotel exudes a modern stylish interior yet stays true to the traditional local exterior. The staff was excellent and I was even greeted by the assistant manager upon check in. The food at the restaurant was superb with many of the d...
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October 2023|JB97031
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable guest
It was a pleasure to have you here with us,
we would like to thank you very much for your positive review,
and we hope to see you again soon.
Best regards
Gilles
Unbelievable Hotel
Where do I start? First of all, the location of this hotel was superb. Within walking distance of everything that we wanted to see and do in Prague. Second, the service. Unbelievable breakfast and a tentative staff help make this one of the most memorable stays ever. Lastly, the rooms were more amaz...
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October 2023|jamespR3463ED
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
Thank you for the generous rating and all the kind remarks about our property. It is so great to know that we could give you
such a memorable experience during your stay at Andaz Prague! We can't wait to have you back!
Warm regards,
Gilles
A real new gem in town
A well furnished hotel, that combines business needs with excellent, friendly service. The location is great to explore Prague. The rooms and facilities are very good, as the refurbishment was done with care and style. ...
October 2023|JFS-BUD
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Guest
Thank you for the generous rating and all the kind remarks about our property. It is so great to know that we could give you such a memorable experience during your stay at Andaz Prague! We can't wait to have you back!
Best regards
Gilles
Jewel of a Hotel
Beautiful hotel with excellent service. Upgraded to exquisite Winter Garden suite - one of the loveliest hotel rooms we’ve ever stayed in. Zem restaurant was great with creative delicious dishes (we ate there twice during our stay). Highly recommend this wonderful hotel. Will definitely seek out An...
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October 2023|BarbaraL79
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for your detailed review! We are so happy that you enjoyed your stay at Andaz Prague. We are continually striving to give each guest an enriching and memorable visit, so we will be sure to send your kind remarks to our dedicated team members.
We'd love to welcome you back soon!
Kind regards Gilles
Very happy stay
From the time we checked in to the check out after 3 nights, our stay was just fabulous. Staff is very courteous and attentive, and the breakfast is delicious. Loved the decor and the location as well. Overall a five star experience!...
October 2023|2014rad
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable guest
It was a pleasure to have you here with us,
we would like to thank you very much for your positive review,
and we hope to see you again soon.
Best regards Gilles
Golfpro
Amazing hotel. Great service and location. The staff is excellent. The service is impeccable. The breakfast is amazing. Will definitely stay there again. The staff did everything to make our stay amazing....
October 2023|golfpromn
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
On behalf of Andaz team, I would like to thank you for using hotel Andaz for your stay in Prague, and your feedback is appreciated.
Please come visit us again soon!
Sincerely Gilles
The ultimate stay in Prague
If you want to treat yourself or your clients for a business meeting a top class experience in Prague. Then this true 5 star experience is what you should go for. The brand new Andaz Prague hotel (Opened in the spring of 2022) is a fantastic hotel experience. The overall design is a treat for your e...
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October 2023|joakimboden
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for your detailed review! We are so happy that you enjoyed your stay at Andaz Prague. We are continually striving to give each guest an enriching and memorable visit, so we will be sure to send your kind remarks to our dedicated team members.
We'd love to welcome you back soon!
Warm regards
Gilles
Fantastic Prague Hotel Experience
Can't rate the Andaz Prague more highly - great value and quality, location, rooms, food, personnel, etc. My husband and I enjoyed our stay at this hotel immensely and can't recommend it highly enough. If you go to Prague and the hotel has availability, would recommend staying here!...
October 2023|BostonFrequentTravel
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
All the pleasure was for us to have you here, we would like to thank you for the positive review,
and we all hope to see you soon again.
Best regards
Gilles
The "Ritz Paris" of Prague
Extraordinary hotel and property located on a cobblestone open square that seems like Place Vendome in Paris, not a busy touristy street. Just a block off Old Town Prague which makes it feel exclusive but close to everything. Gorgeous, well-designed interior with a modern flare. Large and luxurious ...
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October 2023|ejennifer38
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
On behalf of Andaz team, we would like to thank you for using hotel Andaz for your stay in Prague, as well for your five-star
review
is very much appreciated. Please come visit us again soon!
Sincerely
Gilles
Fabulous Hotel
I found the Andaz to be beautifully designed as well as beautifully functional. Everything worked perfectly and was thoughtfully designed. Elegant without being ostentatious and comfortable throughout. Staff was friendly and helpful. Highly recommend. ...
October 2023|David G
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Thank you for your review!
We are so happy that you enjoyed your stay at Andaz Prague. We are continually striving to give
each guest an enriching and memorable visit, so we will be sure to send your kind remarks to our dedicated team members.
We hope to welcome you back soon!
Best regards
Gilles
Warm regards
Best Hotel in Prague
I have stayed in this hotel many times. I always come back as the hotel is one of the best Hyatt's I have the pleasure of visiting in Europe. The staff is helpful and friendly. The rooms are among the nicest in all of Europe. The bedding is plush. The bathrooms large and luxuries. The rooms a...
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September 2023|Dominic B
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for taking time to write these five stars review, it will always be a pleasure to welcome you back in Andaz Prague.
We will as well do our best to make you feel like home and make your stay unforgettable.
Sincerely
Gilles.
Business trip to Prague
Andaz Hotel is an excellent hotel with outstanding quality of rooms, the breakfast was perfect and the staff was very kind. The Hotel is near to the city center, walking distance to all of the famous sights.....
September 2023|attilaracz2023
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear valuable Andaz guest
Thank you for taking time to write this five-star review.
It will be our pleasure for us to have you here again, and to make your stay unforgettable again.
Best regards
Gilles
Customer service above and beyond
I am a new mom traveling for business and needed to keep breast milk frozen. The hotel staff was more than happy to accommodate a cooler and ice packs every night in the hotel freezer.
In addition, the day I left I was in an Uber heading to the airport when I realized I left my passport in the hot...
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September 2023|auedmonds
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz Guest
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are
happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,
Sincerely
Gilles
Very stylish hotel
Reccommed this nice stylish hotel in the center of Prague. You will enjoy your stay :) Good services, food, nice rooms. The hotel with its interesting history. Focused on small interior details. You can feel like at home....
September 2023|A8311DNtravel
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear valuable Andaz guest
Thank you for visiting Andaz Prague as well as thanking time to write this review. The interior design is done by the Madrid studio Brime Robbins, founded by María Brime and Garret Robbins. I forwarded your feedback already to our team and thanked them all for their contribution.
Looking forward having you soon with us again.
Best regards
Gilles
Perfectly clean
Very clean, very well located, great food! Beautifull rooms, i really recommend this hotel for business but especially trip. Good Coffee and excellent breakfast. Perfect hotel for couples for a nice stay...
September 2023|infoF6854JZ
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for your five stars review.
We all agree that the cleanness and the perfect service in hotel Andaz Prague comes first with a big importance.
It will be a pleasure for us to have you here again, and to make your stay unforgettable.
Warm regards
Gilles
Excellent hotel and service
I stayed at Andaz for 19 days so I had a chance to see it all. A wonderful hotel with a great central location, very very very clean and beautiful rooms, with all required amenities. Very responsive staff. Great breakfast! A highly recommend it!...
August 2023|AlinaI41
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
Thank you for such a nice review. It makes us happy to read that and we sincerely hope to have you here soon!
Kind regards from Prague,
Linda
Amazing Hotel
Prague was the last destination on my European trip and I booked the Andaz because the partnership with American Express, so I didn't have much expectations. I was pleasantly surprised, it was easily the nicest hotel I stayed at on my trip. The rooms are decorated well and have very high ceilings ma...
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August 2023|nicksez
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable guest
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are
happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,
Kind regards
Gilles
Lovely stay at a unique property
Lovely hotel! The room was spacious and had many amenities including a complimentary mini bar. Housekeeping was attentive and the room service menu had many great options. The staff was helpful in booking taxis for us on the morning of our departure and provided guidance on VAT reimbursement custom ...
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July 2023|Gkclaire1
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
Thank you for such a kind, positive feedback. We truly appreciate it.
I personally hope to see you in our Andaz Prague soon.
Have a wonderful day,
Linda
Wonderful hotel and wonderful staff
The hotel is not cheap but exceeded our expectations in all areas. Very nice old building from the outside but state of the art from the inside; just 1 year old. And the staff makes everything enjoyable in the hotel....
July 2023|joergv64
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
Thank you so much for your kind words. We are delighted to read that. I especially like your note about the art because we love art here and try to exhibit new upcoming artists.
It would be nice to have you here again.
Kind regards from Prague,
Linda
Artsy, trendy vibe, excellent service
Stayed here for extra night after a group tour. $$$ but Very nice hotel, excellent location. Walk to sights and on the metro/tram. Friendly staff greet with smile, helpful making dinner res when couldn’t on my phone. ...
July 2023|Jean R
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Jean,
Thank you for your positive feedback. We are happy that you have enjoyed your stay with us!
Warm regards from Prague,
Linda
Perfect Hotel with a Perfect Location
Almost a brand new hotel with a great location for all things Prague - walking distance to all the key sights, but also a little outside the main tourist area so it's a little quieter. Breakfast is a must when staying here and overall the hotel is fantastic....
July 2023|ash_forsyth
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
We are pleased to read your lines. Thank you very much for your review and hopefully, see you soon in Andaz!
Warm regards,
Linda
Beautiful hotel, friendly staff
We loved our stay at the Andaz Prague. The hotel is beautiful, clean and in a perfect location for sightseeing, restaurants and shopping. The staff went above and beyond to make our stay exceptional. We will definitely be back!!...
July 2023|Mary Alice S
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Mary,
Thank you very much for your fantastic review.
We are looking forward to welcome you here soon again!
Kind regards,
Linda
Beautiful Hotel in Prague
The hotel is new and beautiful. It is in a great location to both new and old town, and you can easily walk to both. The staff is excellent, and the rooms are well equipped with everything one needs to enjoy their stay. ...
June 2023|Y1683WSpeterl
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
We are pleased that you have had a great time in our hotel and we appreciate your kind review.
Have an excellent day!
Warm regards from Prague.,
Linda
Best Hotel in Prague!
Great location.
Nice little bar.
5 minute walk to city center.
Staff cares!
Visited 3 other hotels for meals and the Andaz by far is the best!
Food was great, drinks very reasonable and everyone was friendly and helpful.
...
June 2023|brady72017
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
Thank you so much for this review. We are very pleased to hear that you find our Andaz so far the best . We will do all we can to keep our standards high.
Hope to see you soon!
Linda
The best!
Amazing hotel, wonderful staff - best of the best! Rooms are amazing (was upgraded to Junior Suite), the bed is one of the best I ever slept on, welcoming and pleasant SPA with two Saunas, superb breakfast, late checkout, excellent location. Not one single complaint....
June 2023|Nathan Y
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
It´s such a pleasure to read these lines. We sincerely wish every guest was like you!
Thank you and hopefully see you again in Andaz Prague.
Have a nice day,
Linda
Good location for a quality hotel
Our room was the smallest on the floor, but a good size nonetheless. The bed, bathroom, in-room amenities and cleanliness could not be faulted. The staff were all very helpful and attentive.The breakfast is surprisingly pricey, but dinner in Zem was excellent and very good value. We would definitel...
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June 2023|andrewh0dges
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz Guest,
Thank you very much for your positive review. We really appreciate it. We will do our best to give you bigger room if you come again next time.
Have a nice day and looking forward to meet you again,
Linda
Great Prague hotel option!
The hotel is new, first class and has wonderful staff! The location is great, 2-3 blocks form a primary pedestrian square, and within 10 minutes of all the major sites. DO not hesitate to stay here if an option for you....
May 2023|cjs488
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
Firstly, let us thank you for such a positive review and also for recommending our hotel to other guests.
It will pleasure to welcome you again soon!
Regards from Prague,
Linda
Great business meeting
Fantastic hospitality, thank you very much. 🙏❤️ Meeting room is exquisite, hotel beautiful and the rooms were clean and new. All the staff were very helpful and kind. Food was great as well and the location is just perfect. ...
May 2023|Jakub K
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Jakub,
Your review means a lot to us. We truly appreciate it and motivates us to work even harder.
Have a nice day ahead and hopefully see you again soon,
Linda
Wonderful hotel in Prague
Fantastic fairly new hotel in Prague. Everything in hotel looked brand new. Very spacious room and bath. Great location very short walk to Old Town. Highly recommend and will definitely stay here gain on my next trip!...
May 2023|wvadmd
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
Thank you for your 5-star review. We appreciate it and hope to see you again soon.
Kind regards,
Linda
Exceptional stay
Hotel is spanking new, only a year old. Lobby & reception area looks good. Room was very spacious & clean. The location is very convenient. A short walk to many sites & restaurants. Staff are very friendly & helpful.
A must stay!...
May 2023|GreenLizard26
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
First of all, thank you for writing us such a nice review.
Secondly, we will be more than happy to have you here soon!
Kind regards from our hotel,
Linda
Great Hotel, Restaurant, and Bar
Incorporated old world architecture with modern fun touches. Fun art installations that give it an edgy feel. We had our best Prague meals at the restaurant - both dinners as well as breakfast. Great service by all staff members. ...
April 2023|Lisa L
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable guest
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are
happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,
Kind regards
Gilles
Concierge
Great hotel with friendly, helpful staff and a well appointed, very quiet room
Excellent, quiet location but only a very short walk to the centre. Exceptionally friendly and helpful staff made you feel very welcome. The room was very well designed and the bed was large and comfortable. High quality breakfast and restaurant. Great restaurants nearby.
Totally recommend...
April 2023|ETHandyt
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
We all want to thank you for the positive review and hope to see you soon again.
Kind regards
Gilles
Great experience
A very nice hotel, in particular the staff are extremely helpful. Highly recommended.the location is good to main points of interest all in walking distance. Rooms very clean a little on small side. Breakfast excellent ...
April 2023|marko531
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
All the pleasure was for us to have you here, we would like to thank you for the positive review
and we all hope to see you soon again.
Best regards
Gilles
Concierge
What a beautiful hotel!
When in Prague, go all out! This hotel is absolutely amazing with wonderful staff and beautiful interior design. 100% recommend to all who wish to experience the luxurious side of travel. The catered breakfast and ZEM restaurant delivered above and beyond expectations....
April 2023|PollyMaeBuckland
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest.
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,
Sincerely
Gilles
Concierge
Business stay
Andaz Prague has a great location, very stylish rooms, service above expectations, comfortable parking possibility, delicious breakfast, and beautiful spa :) highly recommend for business or leisure :)...
April 2023|polaskoval
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable guest
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,
Sincerely
Gilles
Concierge
Incredible hotel. Wonderful setting and brilliant staff
Stayed for one night on a Hyatt Prive rate in a king bed premium room. The furnishings and attention to detail are fantastic. A wonderful setting and great room. No issues with anything. Bed comfy, all features worked and clean.
Used the gym which is functional and effective
The staff were all ver...
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April 2023|Z1935FWjakem
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
All the pleasure was for us to have you here, we would like to thank you for the positive review
and we all hope to see you soon again.
Best regards
Gilles
Concierge
Very nice
I was very impressed with this relatively new hotel. It was beautiful and clean. The service was wonderful. The spa and restaurant. We’re also great. We did many tours arranged by the concierge. We did have one problem during our stay but the management did everything possible to rectify the situati...
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April 2023|jdev367
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable guest
It was a pleasure to have you here with us,
we would like to thank you very much for your positive review,
and we hope to see you again soon.
Best regards
Gilles
Conciegre
Wonderful stay!
Had a marvelous stay in Andaz Prague. Excellent location. Our concierge Linda was very helpful. Gabriel the hotel porter was very courteous and friendly. The complimentary midday dessert was quite nice. Will stay here again!...
April 2023|ASR64
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz Guest
We would like to thank you for your positive review and hope to see you soon again.
Sincerely
Gilles
Concierge
Exquisite experience from start to finish
This hotel has been beautifully and meticulously renovated. The fit and finish is stunning, along with room decor and the art programme throughout the property. The room was spacious and spotless, and we enjoyed all the fine touches, such as heated bathroom floors. The staff were accommodating of an...
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April 2023|JordanV
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz Guest
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are
happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,
Sincerely
Gilles
Concierge
A gem in the historical centre if Prague
Nice and relatively newly opened hotel in the heart of Prague. Decent cuisine, impressive choice of beverages and diligent hospitable staff. Excellent facilities, albeit I have not checked all of these yet. Another reason to stay at this beautiful hotel again. Thank you very much! :) ...
March 2023|DottoreOK
Owner Response
Radim V, Guest Services / Front Office at Andaz Prague, responded to this review
Dear DottoreOK,
Thanks for the generous rating and all the kind remarks about our property. It is so great to know that we could give you such a memorable experience during your stay at Andaz Prague! We can't wait to have you back!
Warm regards,
Radim - Executive Office
Beautiful building and great service
Everything was over our expectation.
Rooms are large and well decorated. good quality and creative breakfast served by the plate in a very nice atsmosphere. Location is perfect. Staff is very helpful in booking your guides and restaurants. ...
February 2023|jordan20222023
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Kind regards
Gilles
Concierge
Fabulous
Beautifully furbished design hotel with an excellent situation in the old town.
Attentive and friendly service, although we had some problems to get hot drinks in time during breakfast!
Ideal place to pass a great stay in the wonderful city of Prague....
January 2023|L W
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable Guest
We would like to thank you for your stay with Andaz Prague,
as well as for your nice review.
We already improve our breakfast service.
Sincerely
Gilles
Concierge
Christmas trip
Had an awesome stay at the Andaz for a few days prior to Christmas for a family break.
Location was spectacular as was the hotel and all the staff. The whole family, with two adults and two children had just the best time, thanks Andaz team!...
December 2022|global_pilgrimage
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for your review.
It was a pleasure to have you here with us,
and we hope to see you soon again.
Best regards
Gilles
Concierge
Great Property and Excellent Service
This hotel opened earlier this year and we were intrigued to try it. We weighed up going to the Vienna Christmas markets and opted to try Prague instead given this was a new hotel and seemed promising. The property did not disappoint at all. From the moment we walked in and Peter helped us at the...
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December 2022|thelastd0n
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
it was a pleasure for us to have you here, and we are very happy for the positive review from you.
Please come visit us again soon!
Sincerely
Gilles
Concierge
An amazing hotel
We came with 5 small kids to the hotel
And the staff was absolutely amazing and thoughtful. The rooms and the hotel are beautiful and very clean. The
Restaurant is also very good. Location was perfect. Definitely the best hotel in Prague ...
December 2022|Nirgersho1980
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy
to help you again soon.
Sincerely
Gilles
Concierge
Andaz Prague hotel
This is a great place to stay as it is within walking distance of most attractions. The staff was always available and helpful. The breakfast was better than any place I have stayed before and worth including in your stay...
December 2022|Traveling00Man
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear valuable guest
Thank you for your kind review.
All the pleasure was on our side, and we will be more than happy to see you again soon.
Best regards
Gilles
Concierge
Fabulous stay!
We had a phenomenal stay at Andaz Prague! The staff couldn’t do enough, the food, including gluten free options, was excellent & the rooms fabulous! We will be retuning again! Thank you for making our stay amazing!...
December 2022|712darceyj
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz Guest
We Hope to Assist Again Soon
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
Sincerely
Gilles
Concierge
Gorgeous hotel in a gorgeous city!
Absolutely beautiful and luxurious room. Hotel was convenient to old town Prague and Christmas markets, and was directly on a tram line, which took us everywhere we wanted to go. I would absolutely return here....
December 2022|Mary Alice R
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Mary Alice,
Thank you very much for reviewing ANdAZ Prague hotel.
I absolutely like your words of beautiful and luxurious room.
The interior decor was designed by Brime and Robbins studio based in Madrid in Spain. Brime and Robbins won the Hotel Bedrooms & Suites category with Andaz Prague project at the SBID International Design Awards only a month ago in London.
We will be happy to welcome you back at Andaz.
Magdalena Sevcikova, Executive Office
Wonderful stay for our one year anniversary
Marvelous vacation! We loved the hotel and will definitely look out for Hyatt Andaz hotels in the future. We loved every little detail in this hotel, the art, the food, the gluten free veriaty, the comfortable sleep and the overall luxurious experience. We felt very welcomed and we highly recommend ...
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December 2022|Ronen K
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Ronen,
Your words make me happy. These two words, marvelous vacation, are the goal of our daily routines,
of our extra miles and of our future thoughts. Should we have left behind a feeling that ANdAZ is the key property for your future travelling, I believe we have fulfilled the idea of its very own meaning. Andaz is a Hindi word meaning “personal style”. You may find this brand in just 25 variations around the world, with 4 new openings that are coming soon.
We value your recommendations.
Kind regards,
Magdalena Sevcikova, Executive Office
Excellent
Throughly enjoyed our stay in every aspect. Compliments to the staff who were very helpful. The food both in the Restaurant for a meal, and breakfast though limited in choice, more than made up in terms of quality....
November 2022|viveksarin
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Vivek,
Thank you very much for your review. Your compliments were extended to our hotel associates. I am glad that you have touched the point where you are writing of ZEM restaurant and that it is offering a quality meal. From its opening in March this year it became very popular on the local market. ZEM restaurant also got to top 5 restaurants in the city on Tripadvisor.
Thank you for being our guest.
Magdalena Sevcikova, Executive Office
Fantastic new hotel in Prague
What an amazing experience. This is a new hotel, but they have done everything right. Starting with the location, right near everything you want to explore in Prague. The rooms are beautiful and real luxury. I had a junior suite and the space was perfect. I did not want to leave. Keep the good ...
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November 2022|javier200
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Javier,
Your great review is very much appreciated. Thank you for choosing ANdAZ hotel to stay with.
I am happy to know that you value our property from A to Z. Letter “L” as location is somewhere in the middle of the alphabet and so is our hotel located in the middle of the city as you have found out yourself as well during your stay.
We are happy that this historical masterpiece of the Sugar Palace was reconstructed and opened as a hotel.
Best regards to Florida.
Magdalena Sevcikova, Executive Office
Beautiful Hotel - Central Location
This is a recently opened hotel right in the heart of Prague. Close to train station and tram service. Please either use Uber or taxi that the hotel will order otherwise you will get ripped off. The desk staff are helpful. The bar is beautiful. The rooms are modern in an old building. ...
October 2022|hildapope
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Hilda,
thank you for sharing your words on Prague/Andaz Prague hotel visit.
Yes, Andaz Prague is just recently opened hotel. The grand opening was in March this year, in fact. Only some 8 months ago.
And my second yes goes to the rooms point.
The interior decor was designed by Brime and Robbins studio based in Madrid in Spain. Brime and Robbins won the Hotel Bedrooms & Suites category with Andaz Prague project at the SBID International Design Awards only some week ago in London.
We are all happy should you enjoyed your stay with us.
Best regards,
Magdalena Sevcikova, Executive Office
Great stay
I would highly recommend the Andaz Prague. The hotel was centrally located and was a clean and comfortable retreat after busy days spent sightseeing. The included breakfast was excellent and the staff was very accommodating. Would love to return!...
October 2022|laurandeschamps
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Laura,
thank you very much for your kind words of Andaz Prague. We were very happy here for you providing a calm and comfortable shelter. You have most probably booked your stay on "Members save more with breakfast" rate plan.
It is great to know that you have enjoyed the morning meal to get ready for your city trips!
Will love you to accommodate you on your return.
Magdalena Sevcikova, Guest Services
Andaz Hotel Prague
This was my visit to Prague, where I stayed at the Andaz Hotel. I have stayed at many Hyatt Properties over the years, mostly Grand Hyatt and the Park Hyatt Hotels, at many locations around the world. I was really blown away by the Andaz Hotel Prague! The location is amazing, conveniently located in...
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October 2022|Inspiration758767
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
reading your kind words makes me happy! Knowing that Andaz Prague blown you away rather than gorgeous Park or Grand Hyatt sister hotels makes me proud. Thank you for sharing your thoughts and feelings from your stay.
It truly is up to us, associates, to create together with perfect location and stunning historical building of Sugar Palace dated back to year 1912, a unique place to stay in Prague.
Wishing you a great day,
Magdalena Sevcikova, Executive Office
Beautiful hotel in the heart of Prague
Highly recommend the Andaz in Prague. It's a beautiful and newly built hotel right in the center of the city, walking distance to all the great spots. The rooms are on the larger size for Europe, large windows and high ceilings. The overall decor of the hotel is beautiful. I would definitely recomme...
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October 2022|melanieburns0406
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Melanie,
thank you very much for your kind words!
It is great to get reminded the hotel is a new property. Most of us have been working here already for a full year while Andaz Prague is here for you just 7 months.
Our average room (excluding suites) size is of 28 sq.m. Together with the large windows and ceilings you state the room creates hopefully a comfortably large enough home away from home.
Wishing you a great day,
Magdalena Sevcikova, Guest Services
All expectations exceeded
Our first trip to Prague. Lifetime elite status with Hyatt and Marriott. Andaz Prague exceeded all expectations. Among our favorite, must return, hotels. Chose the Andaz for location and ambiance, uyour expectations will be met and exceeded. ...
September 2022|Navigate560839
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
We are so grateful for your strongly recommendatory review. The happier I am that it is coming from a Hyatt Lifetime Globalist, a person who has visited many properties within Hyatt and if stating that visit at Andaz Prague exceeds all expectations, than it sounds super great.
We are here for you to leave with notions of our local culture and pleasant ambiance. That is what Andaz stands for.
Best regards, Magdalena Sevcikova, Guest Services
Cannot wait to come back to the Andaz
The Andaz is one of the most amazing hotels win which we've ever stayed. We had booked a suite and was upgraded to the top-of-the-line suite free of charge. After taking the 5-hour train ride from Berlin, we were welcomed with open arms by such amazing staff. The hotel opened in early 2022 and it...
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September 2022|Jake B
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Jake,
the energy which is flowing from your review is incredible. I am touched that you are writing of Andaz Prague. Thank you for it. My best part is this one: ?...From the amazing breakfasts each morning to the gym to walking through the art-filled lobby, we were constantly reminded of how wonderful the Andaz is."
Best regards to California,
Magdalena Sevcikova, Executive Office
Location..location..location
Terrific hotel - located conveniently close to everything you want to see in Prague! The public and private transportation systems in Prague make getting around the easy but this location is a comfortable walk to great shopping and must see sites like Old Town, Prague Castle and Charles Bridge....
September 2022|dsilveri0
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
thank you for sharing your thoughts on Andaz Prague location.
At the end the location is certainly one of the key factors for choosing a property for a stay.
We definitely think that we can offer to our dear guests the convenient access to all historical attractions in Prague one likes to see. It feels great to know that your opinion is the same!
Wishing you a great day to Washington DC.
Magdalena Sevcikova, Guest Services
Beautiful hotel, central to everything, excellent staff
Beautiful newly opened hotel, central to everything, excellent staff, comfortable beds, clean and quiet room. The door men (especially Martin), the receptionist (especially Simona - sp ?), Gilles the concierge, the bartenders and wait staff were incredibly pleasant, attentive and professional. When...
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September 2022|Christine S
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Christine,
We truly like that you have enjoyed your stay in Andaz Prague. I forwarded your feedback already to all my colleagues and thanked them all for their contribution.
Best wishes to Florida from Prague.
Magdalena Sevcikova, Guest Services
Perfect in every way!
I absolutely enjoyed my stay here. Decor was like staying at an art museum and every thing was top notch and brand new. Staff were equally excellent and anticipated every need. Location was also super convenient. We arrived and departed by train and the main rail station is just a 5 minute walk awa...
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August 2022|Armen_Sarkisian
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Armen,
thank you for your review shared on TripAdvisor.
This is so great that you mention convenient location of Andaz Prague hotel toward main train station. We are grateful that Sugar Palace, where the hotel is housed, being ones built on the Senovazne square. It is less than 500 meters walking distance along historical Jerusalem Street to the train station.
I am truly happy to know that our staff were excellent and anticipated in every need!
All the best to Los Angeles.
Magdalena Sevcikova, Executive Office
The hotel is the address of hospitality
The hotel building is an architectural masterpiece. Its location is great, close to everything. The staff there is exceptionally nice. I advise everyone to choose this hotel and it has a private parking for the car and this is very important and the gym is very good...
August 2022|Aldoski1977
Nice and New in Old Town of Prague
Spent a delightful weekend with wife at Amdaz. Hotel is nice and comfy and features all that is needed for a short stay. Special thanks to Butler/DoorBoy who was there to help with anything and everything on arrival, during stay and while leaving....
August 2022|michals640
Good 2 night stay
I have stayed at Andaz Prague from Friday till Sunday.
Deluxe room with a view was very clean and minibar was complimentary.
Breakfast was a la carte and was very good.
It will take you approx 20-25 minutes to get from hotel to Charles Bridge, so you can consider hotel as close to old town....
August 2022|183dmitrik
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Dmity,
thank you for your valuable feedback you have shared with other travelers.
I am glad to know you very satisfied staying with us.
Best regards, Magdalena Sevcikova, Guest Services
Amazing hotel and staff!
My fiancé and I had a great time at the Andaz Prague! The hotel is beautiful and the staff are amazing. They really made our stay in Prague. The location is great and very convenient to the metro and bus lines (public transit in the city is great). From my experience, the staff at the hotel (and H...
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July 2022|alexbD7123MJ
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Alex,
I would like to thank you very much for your kind words of Andaz Prague associates. The attentive, kind and accommodating approach to our guests must always be there.
Very glad you and your fiancé had a great time with us.
You might be still traveling - then wishing you only positive experiences.
Magdalena Sevcikova, Guest Services
Great Hotel
I would recommend this to anyone. I travel a lot and this hotel exceeded my expectations. Nice facility, friendly staff, and good food. Many of the sites are walkable distance away and is close to many restaurants and shopping....
June 2022|jpenr0d
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
we are sending you warm regards to USA. Thank you for your time spent on sharing your nice review with us.
Certainly one of great conveniences is the hotel location on Senovazne square. As you state, from here it is a walking distance to many great cities restaurants and shops and historical sites. It is a lively Prague area.
Great to hear that your expectations were exceeded.
All the best,
Magdalena Sevcikova, Guest Services
Stunning design in this luxury hotel
The newly opened Andaz Prague boasts stunning modern design. Our room was beautiful with an extremely comfortable bed. We also enjoyed the gym in the morning and the bar at night. The hotel is centrally located close to all major sites. ...
June 2022|marina8642
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Marina,
thank you for sharing your thoughts on your Andaz Prague stay. It is brief, but touches the important key words to share - modern, design, comfortable, location and last however not least and so far not very often reviewed and that is a gym. Hope you have taken the advantage of our state-of-the-art Technogym equipment.
Wishing you a nice day, Magdalena Sevcikova, Guest Services
Andaz Hotel Praha
Outstanding new Hyatt. The best hotel in the Hyatt chain and opened only six months ago.
Every aspect of the hotel is superb: decor, staff, restaurant and bar
I would recommend anyone looking for a 5star hotel to stay at Andaz...
May 2022|jamesrmorrison49
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear James,
how very nice review you have published of Andaz Prague. In fact we are on the Czech hotel market not even 3 months. The hotel opening was only on the 2nd of March.
Thank you for being our guests.
All the best from our all team, Magdalena Sevcikova, Guest Services
What a great stay
Blown away with recent visit to newly built Andaz Hotel in Prague. Top quality hotel, friendly staff and perfectly located in Praha 1. The high quality finishing touches made you feel that you were absorbed into the land of luxury and I was always looking forward to returning back to the hotel aft...
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May 2022|PJ_traveller2022
Modern & Luxurious
Was able to visit the brand new Andaz Prague which is Hyatt's only Prague hotel. The hotel is beautiful and the staff are very friendly and eager to help. Amazing rooms, quality mattress and the restaurant is great....
May 2022|drewgsr
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
we would like to thank you for deciding for ANDAZ Prague. We are here for your repeated stays anytime in the future and believe nothing from the said in your review is different. Our very best regards from Prague,
Magdalena Sevcikova, Guest Services
Incredible hotel
The Andaz is in a perfect location and is really beautiful. We had a room with a glassed in section that was perfect for breakfast each morning. The staff is lovely and even though it is brand new, everything was really well run without the normal opening hiccups. I would recommend the hotel highly ...
April 2022|jandrews
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
thank you very much for sharing with us and future travelers to Prague your feedback from Andaz Prague.
I am glad that you have enjoyed your stay in our Wintergarden suite. It is great to imagine you now having your morning meals there daily overlooking the Haymarket. Hope the peaceful moments of Prague mornings remain with you back home.
Best regards, Magdalena Sevcikova, Guest Services
Perfekte, zentrale und ruhige Lage!
Modernes, neueröffnetes City-Hotel im Gebäude des berühmten Luxushotels Alcron. Zeitgemäßer Stil kombiniert mit denkmalgeschützen Elementen und dazu ein sehr freundlicher und perfekter Service - die beste Kombination ...
November 2023|jeho13
Das perfekte Hotel für einen Städtetrip nach Prag
Ich habe zwei Nächte im Andaz Prag verbracht und kann es zu 100% weiterempfehlen.
Die Lage ist einfach top, man ist innerhalb von paar Minuten direkt in der Stadt und kann alles zu Fuß erkunden. Das Frühstücksbuffet ist eher kleiner, dafür hat man noch eine tolle Auswahl an a la Carte Gerichten inkl...
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November 2023|Nina A
Super kundenorientiert, sauber, modern
Der Empfang, Parkservice und auch das A La Carte Frühstück waren hervorragend. Die Standard und Deluxe Zimmer sind etwas klein, doch man verbringt hier ja nicht den ganzen Tag wenn man in so einer wunderschönen Stadt ist. Sie sind sehr modern und alles funktioniert wie es sollte. Ich habe wirklich n...
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November 2023|svenja332
Top Hotel in bester Lage!
Wunderschönes Hotel mit sehr freundlichem Personal, sehr gutem Frühstücksbuffet einer tollen Bar und perfekter Lage für Sightseeing im zauberhaften Prag. Wir waren geschäftlich dort, aber ich werde sicher auch privat noch einmal dieses Hotel buchen...
November 2023|lexa712023
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz Guest.
We would like to thank you for your positive review and hope to see you soon again.
Sincerely Gilles
Sentirsi a casa
arredi e spazi curati ed adeguati - uno stile contemporaneo che offre un senso di accoglienza - gentilezza e premurosità dello Staff. Posizione unica, vicino ad una splendida Torre, nel contro storico, con ottimi ristoranti nelle vicinanze (es Portfolio - contemporaneo, Trezor Spork - tipico, rispe...
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November 2023|piero_cate
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are
happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,
Kind regards
Gilles
Magnifique!
Hôtel design décoré avec gout, avec des prestations très haut de gamme. Un régal pour les yeux à chaque instant et un personnel très attentionné. Mention spéciale pour le petit déjeuner à ne pas rater! ...
November 2023|PIR012
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Valuable Andaz guest,
We appreciate you taking the time to let us know about your experience!
It would be a pleasure to have you here again.
Best regards
Gilles
Arte, calidad, diseño. Un lujo disfrutar dentro del hotel y fuera.
Un hotel que te va a faltar espacio para hacer fotos en el teléfono y disfrutaras de arte culinario, literario y muchos mas. Un servicio de calidad y rapidez. Céntrico para poder ir a visitar lo mejor de Praga y muy cálido para descansar o desconectar dentro del hotel. Toca repetir...
October 2023|kaizoxel
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz Guest .
We would like to thank you for your positive review and hope to see you soon again.
Sincerely
Gilles
Tolle, Lage, super Service, blitzsauberes Hotel zum absoluten Wohlfühlen! Sehr zu empfehlen!!
Ein schönes, modernes Hotel in super Lage. Alles bestens zu Fuß erreichbar. Sehr freundliches und zuvorkommendes Personal. Blitzsaubere, modern ausgestattete Zimmer. Das Frühstück ist hervorragend! Die Bar bietet alles, was man sich wünscht. Eine absolute Empfehlung!...
May 2023|sasa212023
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
I don´t even need to understand German perfectly to read your positive review. Thank you very much for these kind words and we hope to welcome you soon in Andaz Prague.
Have a lovely day,
Linda
Superbe hòtel
L'hôtel est magnifique, idéalement situé, le personnel est sympathique et le restaurant MEZ propose de la bonne cuisine. Par contre les chambres situées côté tram peuvent être un peu bruyantes, surtout pour ceux qui apprécient de dormir avec la fenêtre ouverte. L’hôtel dispose d'un SPA et d'une sall...
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May 2023|Aurore G
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Aurore,
Thank you for your kind words. It makes us all proud to what we do. Our Klara Rott SPA as well our gym are fantastic, so as you wrote, you have to come again to check it personally.
It will be pleasure to have you here again,
Linda
Gran hotel y mejor ambiente en el corazón de Praga
Nos gustó mucho Andaz Prague. Muy buena ubicación, gran cuidado de los detalles, muy buen ambiente en general. Nuestra habitación era una suite Andaz acogedora y muy cómoda. El único problema fue que al hacer el check-in nos dijeron en un primer momento que teníamos que esperar una hora y eran las 1...
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May 2023|Enrique A
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
All the pleasure was for us to have you here, we would like to thank you for the positive review
and we all hope to see you soon again.
Best regards
Gilles
Concierge
Ausgezeichnet - ein sehr besonderes Hotel in Prag
An diesem Hotel hat uns alles ausgesprochen gut gefallen. Die Lage, die Atmosphäre im Hotel, die Ausstattung & Liebe zum Detail, der ausgesprochen gute Service und das aufmerksame Team. Wir haben schon sehr viele Hotels erlebt, uns aber selten so willkommen & wohl gefühlt wie hier. Das Hotel war in ...
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April 2023|DanielaScholler
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest
All the pleasure was for us, we would like to thank you for your very positive review.
And hope to see you soon in the hotel Andaz again.
Best regards
Gilles
Concierge
Bestes Hotel in Prag
Kurz und knapp: In diesem Hotel passt alles. Perfekte Sauberkeit, sehr höfliche, zuvorkommende Mitarbeiter, liebevolle, hochwertige Einrichtung, perfekte Lage, ausreichend Parkplätze für die Gäste, hervorragendes Essen.
Ausschließlich ein kleiner Kritikpunkt, der aber auch Geschmacksache sein kann: ...
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December 2022|175hn
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Guest
Thank you for your review, it was a pleasure for us to have you here in Andaz and hope to see you soon again.
Sincerely
Gilles
Concierge
εξαιρετικό Ιδιαιτερο ξενοδοχειο
κοντα στη παλια πόλη με δυνατότητα parking. Ειναι ενα εξαιρετικό ξενοδοχειο, αρκετα καινούργιο με ιδιαιτερη διακοσμηση και στους κοινόχρηστους χωρους αλλά και στα δωμάτια! Καλο πρωινο, πολυ καλη κατασταση στα δωματια. Το προσωπικό ηταν αρκετά εξυπηρετικό. ...
November 2022|Damianos C
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Damianos
Ευχαριστούμε πολύ για την υπέροχη αξιολόγησή σας! Χαιρόμαστε που απολαύσατε την επίσκεψή σας και ελπίζουμε να σας καλωσορίσουμε και πάλι σύντομα κοντά μας εδώ στο ANDAZ Prague.
Με εκτίμηση
Magdalena Sevcikova, Executive Office
Fabuleux
Les chambres, l'hôtel, les infrastructures, la décoration sont magnifiques.
Les services du spa et les massages sont également à recommander.
Cet établissement est un endroit idéal pour passer un séjour romantique et visiter la superbe ville de Prague....
November 2022|Explore628192
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
Merci beaucoup pour votre avis sur l’hôtel.
I am very happy that you are mentioning that ANdAZ Prague is a place for the romantic city breakout. The spa is run by Klara Rott, Czech natural organic cosmetics producer. It is great to know that you were satisfied with the treatments chosen.
Wishing you a great day,
Magdalena Sevcikova, Executive Office
Bestes Hotel in Prag
Ich habe noch nie in einem schöneren Hotel übernachtet….das Personal, das Essen….alles super ❤️ ….die Lage ist sensationell, zu Fuß erreicht man die ganze Prager Innenstadt….das Auto steht bewacht vor der Tür. Wir hatten die Junior Suite und waren mehr als begeistert ...
August 2022|pmtstein
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Lieber Herr Stein,
Vielen Dank für Ihre freundliche Bewertung.
I like to know that you have enjoyed your stay in Junior Suite and in Andaz Prague in general.
Thank you for mentioning our outside secured parking lot in front of our hotel. We are happy having it as in down-town any parking spaces are more than precious.
Thank you for staying with us.
Magdalena Sevcikova, Guest Services
No doubts it's the best 5* deluxe hotel in Prague for now
Потрясающий новый отель в самом сердце Праги. Идеально абсолютно всё. Причем сон тут просто волшебный:
прекрасная звукоизоляция (отель частично на трамвайных путях, но их НЕ слышно), высокие потолки, мощная вентиляция воздуха, ортопедический матрас, сильный напор воды, удобная сантехника, множество ...
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August 2022|Lekar18
فندق جميل جداً
فندق جديد وديكوراته حلوه حديثه وطاقم موظفين خدومين ودائماً جاهزين للمساعده وموقعه قريب من السنتر اقل من عشر دقايق مشي ويفضل اثناء الحجز حجز الغرفه الاكبر مساحه لان الغرف نوعاً ما صغيره highly recommended ...
March 2023|slmannai90
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Guest
We would like to thank you for your review, it will help us to improve and become the best hotel in Prague.
Do not hesitate to visit us again.
With kind regards
Gilles
Concierge
Nice but overpriced
This is a very well located property, but it's not really very special beyond that, and for the price and market isn't a particularly good value. F&B is one of the weaker areas -- nothing really appealing on the (limited) room service menu, although the inclusive minibar is nice. This is a good pla...
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October 2023|octal
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Guest
We are really sorry to hear from you, that your stay was not at your expectation.
nevertheless, it will help us to improve our services.
Thank you.
Gilles
WORLD Traveller
Overall hotel is modern and clean. Front desk, door and and concierge are very good; but spa and room cleaning staffs are unfriendly . For the cost of this hotel, next time I will stay at a non-business hotel. Location is great, but city is small, all locations are good. ...
November 2022|luszetravel
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
Thank you for sharing your review with us.
I am very sorry to know that you have experienced the spa and room cleaning staff as unfriendly.
It goes without saying that this is not acceptable. I talked already to respective outlets managers. They have already scheduled a couple of trainings for their associates to improve quickly.
Prague city is truly a small place with about 1 million of inhabitants. I am happy that you have found our locations good.
All the best to New York City.
Magdalena Sevcikova, Executive Office
Fine but lacks finesse
The interior and location are spot on but the many slip ups over a pricey 2 night stay leaves you wondering why are so many slips happening for a 5 star hotel. Restaurant experience was really off. Food was ok but by 2145 we felt like we needed to leave pronto. Re organize of tables for breakfast wa...
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July 2022|skipster2022
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
I would truly like to thank you for your contribution reviewing Andaz Prague. In fact this is our very first review which is speaking of many areas of an improvement. We have noted all of the said and will talk to the respective departments to avoid any of it happening again. I feel sorry I can´t say, please visit us again to proof the difference as you live on the other side of the world. If you would return to Prague, we would be happy should you give us a second chance.
All the best to Australia,
Magdalena Sevcikova, Executive Office
Not at all what I expected - terrible check-in experience
The stay in itself wasn't bad. Breakfast was acceptable, dining experience very good and room clean and nicely decorated. However, we booked for two nights but our flight was cancelled the night before and we only arrived in the morning. Previous day I completed a checkin about our arrival so clearl...
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July 2023|IlonaKel
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Andaz guest,
First of all, thank you for your feedback even though you have experienced certain inconvenience, we really appreciate you wrote to us. Secondly, we are apologizing for un unpleasant situation, and we will definitely work more on communication to avoid these situations.
We sincerely hope you will give us one more chance,
Linda
Not the best
A.C does not work well at all, outdated hand soap from 1980's, dirty towels with stains. Water pressure in shower is so poor. Really would never spent $500 a night for this. The value of the place just does not make sense....
August 2023|Guide624493da3
Owner Response
Andaz Prague, Owner at Andaz Prague, responded to this review
Dear Guest
We are really sorry to hear from you, that your stay was not at your expectation.
nevertheless, it will help us to improve our services.
Thank you.
Gilles
Never ever again
From beginning to the end simply the worst stay for the past few years. Never ever in my life experienced such a terrible services in 5star hotel with this price tag. Higly recommend to stay in 5star hotels with stable history. ...
October 2022|Roving51941726118
Owner Response
Magdalena Sevcikova, Guest Services / Front Office at Andaz Prague, responded to this review
Dear Andaz Guest,
reading a review, like yours is, is not easy.
We are very sorry for your disappointment.
Just 3 sentences make you think what actually went wrong. We would very much like to get in touch with you to find out what all made you dissatisfied. From already said it seems that you didn´t like our service at all, perhaps bed was not of your favorite kind.
Would you please find a time to get in touch with us and provide us with more details.
We would like to apologize to you in person, if that is possible.
Your review is a signal for us we do not like to miss.
Thank you for your time sharing your experience with us.
Magdalena Sevcikova, Executive Office