Not many hotels were operating in COVID-19 pandemic lockdown, however Andaaz had well prepared and trained its staff to meet the luxury standards with precautions. Special kudos the superb well behaved and helping staff they have....
Madhav Sehgal, General Manager at Andaz Delhi, responded to this review
Thank you for taking the time to review your stay at Andaz Delhi. Thank you also for acknowledging & appreciating our team members. I am glad to know that you received excellent customer service from our team, I look forward to sharing your kind comments with the team.
We have always prioritized the health, safety and well-being of our guests and colleagues with exacting standards of cleanliness and hygiene, we would like to assure you that we have used the last few months to implement extraordinary measures, in keeping with the WHO and Government issued guidelines, to further enhance hygiene and safety standards at our hotel. We have also partnered with Global Biorisk Advisory Council (GBAC), that focuses on establishing hotel environments that are safe, sanitary and healthy.
We look forward to welcoming you back again for a memorable experience, soon.