FAQs

We offer laundry and dry-cleaning services for an additional charge. To arrange a pickup, simply contact the Guest Services team, and we will be pleased to assist you.

Yes. Our restaurants and in-room dining service offer a variety of menu options to accommodate different dietary preferences and requirements, including vegan and gluten-free selections. We encourage guests to inform our culinary team of any dietary requirements, food allergies, or religious dietary restrictions in advance so that we can ensure a comfortable and enjoyable dining experience throughout their stay.

Yes. Andaz One Bangkok offers three distinctive dining experiences:

• Andaz Terrace – An all-day dining venue serving breakfast, lunch, afternoon tea, and light bites in both indoor and outdoor settings.
• Jǐng – A contemporary Chinese restaurant specializing in authentic Cantonese and Sichuan cuisine, featuring dim sum, fresh seafood, and private dining rooms.
• Piscari – A Mediterranean rooftop restaurant and bar offering vibrant cuisine, handcrafted cocktails, panoramic city views, and a hidden speakeasy

For more details and operating hours, please visit our Dining page

Yes, room service is available 24 hours. For menu and ordering, simply scan QR Code in your room.

Rollaway beds and baby cribs are available upon request. Availability is subject to the maximum occupancy and configuration of your selected room type. To ensure availability, we recommend requesting an extra bed when making your reservation.

Yes, all our rooms are non-smoking.

Our rooms offer either city or park views.

King Bed Park View, Twin Bed Park View and all suite categories feature full park views. King Bed Park Boulevard View rooms offer partial park and city views, while our standard King Bed and Twin Bed rooms overlook the city.

If you would like to enjoy a park view during your stay, we recommend booking one of our Park View rooms or suites. Discover our Room page.

All rooms are equipped with thoughtful amenities, including complimentary minibar items replenished daily (excluding alcoholic beverages), BYREDO bath amenities, a Dyson hair dryer, a Nespresso coffee machine, a handheld steamer, complimentary high-speed Wi-Fi, and a selection of tea and coffee. Discover our Room page.

Every stay at Andaz One Bangkok includes a range of complimentary benefits designed to enhance your experience. Guests can enjoy:

• 24-hour access to the Andaz Lounge with complimentary refreshments and light snacks
• Sunset Hour at Andaz Lounge, featuring select wines, cocktails and light snacks each evening between 5:00 PM - 6:00 PM
• A curated programme of wellness activities, subject to the daily schedule
• Complimentary minibar items (excluding alcoholic beverages), replenished daily

Guests can enjoy our outdoor saltwater swimming pool on the 7th floor, featuring panoramic views of Lumphini Park. Swimming pool is open daily from 7:00 AM - 8:00 PM.

Yes. Guests can enjoy our Fitness Center, equipped with cardio, strength-training and functional fitness equipment, as well as free weights, open 24 hours. Fitness instructors are also available to provide support and guidance from 7:00 AM - 8:00 PM. Locker rooms features wellness facilities including sauna, steam room, experience shower and heated loungers. Locker rooms are open from 7:00 AM - 8:00 PM.

Yes. We offer meeting and event venues, including a ballroom and function rooms, suitable for conferences, business meetings, product launches, social events and weddings. For more details, please visit our dedicated Meetings & Events page. 

Complimentary parking is available for hotel guests at The Storeys Parking Zone on Levels B2 and B3 (Yellow Zone). Valet parking is also available for hotel guests.

Suvarnabhumi Airport is located approximately 30 km from the hotel. Travel time is typically between 40 minutes and 1.5 hours by car, depending on traffic conditions, or around 1 hour via the Airport Rail Link and MRT. For detailed directions, please visit our transportation page.

Our hotel is directly connected to MRT Lumphini Station (Blue Line) via the B1 floor of One Bangkok. The nearest exit is Exit 1.

Yes, our Concierge team can assist with arranging limousine transfers and can also recommend trusted car rental providers for your convenience.

Andaz One Bangkok is ideally located within One Bangkok, directly opposite Lumphini Park, Bangkok's iconic urban green space. One Bangkok offers a wide range of shopping, dining, and entertainment experiences. Nearby, guests can also explore The Wireless House, a cultural exhibition celebrating the area's rich heritage, and theCOMMONS Saladaeng, a vibrant lifestyle destination featuring curated dining, retail, and community experiences.

Click here to discover more nearby attractions and experiences.

Yes, connecting rooms are available for families and groups seeking additional comfort and convenience. As availability is limited, we recommend requesting connecting rooms at the time of booking, and our team will do their best to accommodate your request.

Although childcare and babysitting services are not available at the hotel, our Concierge team would be happy to suggest reputable local providers and help coordinate the necessary arrangements.

Yes, we provide kid-friendly meal options

Whether you're planning a corporate meeting, product launch, wedding or private celebration, our dedicated events team is here to assist every step of the way. From venue selection and customized catering to audiovisual support, room accommodations and personalized experiences, we work closely with you to create events that reflect your vision and leave a lasting impression. For more details, please visit our dedicated Weddings page.

Our standard check-in time is 3:00 PM, and checkout is at 12:00 PM (noon). Early check-in and late checkout may be available upon request, subject to availability.

Our Front Desk is available 24 hours a day, so you are welcome to check in at any time. If you expect to arrive after midnight, we kindly ask that you notify us in advance by phone or email so we can ensure your reservation remains active and your room is ready for your arrival.

If you believe you have left an item behind, please contact the hotel with a detailed description of the lost item. If it is found, we will notify you and assist with the return arrangements. Please note that any shipping costs will be the responsibility of the guest.