World of Hyatt

Reviews

4.5/5

Filters

Great location, excellent staff

The location of the hotel cannot be best. Super easy to walk around downtown Napa. Cannot beat the convenience of being able to easily walk to the dozens of tasting rooms, boutiques, and restaurants nearby. The breakfast at Farmers Table was delicious, as were the pastries at the cafe bar. The staff...

Read More
May 2023|Camille H

Andaz Napa Quick Getaway

Wonderful! This is by far our favorite Hyatt porperty to date. The staff seems to genuinely enjoy their jobs, the location is perfect for whatever you want to do. We brought our Ebikes and they were able to store them for us as well....

May 2023|Melinda W

Beautiful stay in Napa

The Andaz Napa is a great choice if you are looking to be right in the midst of downtowm Napa. Besides location, the hotel staff was friendly and helpful; they helped us to book a last minute winery tour. The rooms are roomy and comfortable. We enjoyed every minute there!...

May 2023|Katrina W

SUPERB LOCATION IN DOWNTOWN NAPA

Fabulous hotel ! Just go and you won't be disappointed. Food, service, amenities are all there. Walking distance to world class shopping, food, winery tasting rooms, Napa Valley Wine Train and much more. ...

April 2023|lisahamil2n

Wine Country Stay at Andaz

Great location....night life. I wasn't expecting such a nice stay at this place however it was great. The room has a gas fireplace and huge tub. Two big 65in televisions and refrigerator. Plenty of space to relax and enjoy wine country....

April 2023|JayVee26

Great hotel!

This hotel is amazing! The service is impeccable and the location can’t be beat in downtown Napa! I would recommend this hotel to anyone and I will be staying here every time I go to Napa in the future! ...

April 2023|scarlsen21

Excellent hotel

This hotel is perfectly located in downtown Napa. Easy walking distance to tasting rooms, restaurants, cute shops and more. Clean and beautiful room. Staff could not have been friendlier! Completely enjoyed our stay!...

March 2023|amymdandy

Amazing Napa Stay

Have stayed at Andaz Napa many times and have always had a great experience! Highly recommend this property, and it's just icing on the cake that it is conveniently located to many restaurants, tasting rooms, and retail establisments....

March 2023|tbbrentwood

Napa

Great place to stay, location is good because you are close to many different stores, restaurants coffee shops and more, service is exceptional. I will definitely stay there again for any future trips to Napa. ...

March 2023|yesceniaosorio

Perfect location downtown!

My husband and I had a lovely weekend at this beautiful property, centrally located downtown with easy access to all of nearby wine country. Staff was lovely, room was spacious and beautiful, and the lobby was welcoming and cozy. What a gem!...

March 2023|Melissa O

Upscale but not uptight

I absolutely loved my experience at Andaz. From the time I pulled up to the curb, everyone was friendly and helpful. The food and drinks onsite were delicious. There were several separate dining/entertaining areas with different vibes despite being a relatively small hotel. Everything we wanted ...

Read More
March 2023|Tori L

Great Location

Kayla and the staff were awesome! Vallet team was always propmt and on time...with a special shout out to Nelson. Also, you must try the breakfast...it's amazing. Looking forward to coming back to Anadaz Napa location soon....

February 2023|melissatZ7534FM

Amazing!

Right in town and walkable to everything in Napa. Clean and the people that work there were all so friendly. The food was excellent at both the breakfast place and the evening venue (Mercantile). The terrace was very relaxing as well. Will definitely stay here again next time I’m in Napa!...

February 2023|Jason G

Good staff, good location

It's our first time staying in downtown Napa. This hotel is walking distance to lots of restaurants and wine tasting lounges. A really short walk from Oxbow Market. Staff are all professionals, from valet, to check in and restaurant. Food was also good, we had breakfast. Will go back again an...

Read More
February 2023|QueenBCalifornia

Great homebase for our Napa Vacation.

Excellent hotel with excellent services. The hotel style (hardwood floors in bedroom) was a unique and wonderful. Every staff member was friendly, helpful and on top of their job. The bar and bartender (Vince) was so much fun. We had breakfast there everyday and the food was excellent....

February 2023|Paidrow61

Napa Experience

Loved staying at the Andaz hotel. The live music at night was awesome and the bar was a great spot to unwind after a day of wine tasting. Thoroughly enjoyed my stay here at Andaz. Super close to multiple dining options and places to hang out. Loved it all! ...

January 2023|ssenteno

Wonderful stay!

We had a lovely stay at the Andaz Napa to celebrate my wife’s birthday. as a Hyatt Globalist, they upgraded us to a beautiful and spacious suite and the general manager, Eric Fink, arranged a welcome gift for us upon our arrival, which was above and beyond our expectations! We will definitely be bac...

Read More
January 2023|tip76

Great hotel to stay

Very welcoming staff, great location in a heart of downtown, free parking available is a huge plus, pets are welcome we loved that. The rooms are very nice and clean, I love hard wood floors. Great shower and all the amenities you need. You get free stainless steel refillable water bottles with wate...

Read More
December 2022|LanaP100

Fantastic spot, great service

Great spot, right in the center of Napa. The bar was lively, the breakfast was great, the terrace was secluded and great. The service began at the curb, and the check-in felt boutique, not your usual chain hotel front desk, much more personal....

November 2022|UKinUS

Girls Trip

We really enjoyed Andaz Napa. It is a fun, trendy hotel in a very convenient location. The room was spacious, the layout was nice and we loved the swivel TV! It was also nice to have a variety of restaurant options. And the customer service was superior!...

November 2022|martymcm

Napa Andaz

Nice place great service clean oversized room dog friendly great food and snacks staff was extremely attentive body wash dispenser didn’t work and was replaced by maid service immediately complimentary bottles of spring water etc ...

November 2022|jamesaH6257YV

Excellent Hospitality!

My wife and I were visiting on our honeymoon and had a wonderful visit. We were greeted warmly and by staff that truly showed that they cared and went above and beyond to make sure we were comfortable. Our dining experience for breakfast was pleasant, prompt and caring. The valet was prompt and cour...

Read More
November 2022|Chris R

Fun times at Andaz Napa

Our Junior Suite corner room had a great view of 1st St. The room was spacious and cuter than I expected. Great location/walking distance to other bars and restaurants. Hotel lobby had a singer and had a lively scene. Overall, a fun, great hotel to stay at in Downtown Napa....

November 2022|Pathfinder790262

Very nice stay

Excellent stay at Andaz. The property is right in the middle of downtown Napa, close walking distance to many shops and restaurants. Very nice new, modern looking hotel. Staff was friendly and helpful. Breakfast was delicious. Highly recommneded...

November 2022|N3137UOdavidt

2 day getaway

rooms were bright and clean, staff was very friendly. Being in California /wine destination they were very good at providing cold drinking water and easy parking options. We ate breakfast in the restaurant both days and it was good. ...

October 2022|dancewithpacman

Chrushing the Crush in Napa

Excellent Hotel to come home to at the end of a long day of wine tasting. Dropped into the soaking tub before heading downstair for cocktails and appetizers on the mezzanine. Total luxurious comfort and fun....

September 2022|Paradise685430

awesome hotel

Great hotel, great rooms and great service! I would recommend this hotel to others and next time i will try the breakfast!! As i stated early charging for a cup of coffee seems odd for a hotel that is this nice. Thank you for the support....

September 2022|JDUBSKI2022

Anniversary Trip to Napa

What a pleasurable experience from beginning to end! I won’t go into details but this is a highly rated hotel in downtown Napa that’s steps away from some of the best restaurants and rooftops and a quick drive away from the top vineyards. Make no mistake and book this hotel for your stay in your dow...

Read More
September 2022|miriMomma

Andaz

The property is in the heart of Napa and the service is stellar. However they limit Hyatt reward members to only certain times of the year which is very restrictive. However if you can get in I believe it’s the best place in Napa Valley...

September 2022|marcX5543KQ

Staff hotel location! All the best!

Hotel is really nice. We loved the location. Shout out to the valet guys. They are so nice and we never waited long for our car. Staff in general was amazing! Everyone is so nice! Room was always clean. Roberto is a rock star! ...

September 2022|crowcrow24

Perfect spot in Napa

This hotel is not only beautiful, it’s perfectly located in the heart of Napa and walking distance to coffee, dinner and shops. It was an ideal spot for us to camp between wine tastings and country drives....

September 2022|us441

Wonderful experience!

Very nice, clean and inviting hotel and staff. We were welcomed immediately and treated with care by valet and front desk staff (I believe Jorge was his name) who introduced us to Hyatt rewards and congratulated us on our anniversary. We also enjoyed an evening at the outdoor bar and a fulfilling br...

Read More
September 2022|Kikiboo11

Great Napa Location

Andaz was perfectly located in downtown Napa and very nice. The staff was very helpful and the restaurant was excellent for breakfast. Fast friendly service (Vilma) and unbelievably good food. Fun place. ...

August 2022|dgwalker2022

Excellent Experience Highly Recommend

A Great Hotel and wonderful location. Our Stay was wonderful. Staff is very accommodating and location was excellent. All our needs were addressed and room was very very nice. Bedding and Pillows which are super important to us was / were incredible Will be Back!...

August 2022|Curious67151462937

Incredible staff and breathtaking vineyard views!

Ty and his Team at Alila Napa Valley are the very best! Their attention to detail and guest service are second to none. The property is beautiful, the rooms are well designed and comfortable and the balcony vineyard views are breathtaking. A wonderful place!...

August 2022|bmr81

Beautiful stay in Napa!

Everything in our room was in perfect condition and so clean! We enjoyed the welcome bag of water & snacks. We loved that the hotel was walking distance to so many restaurants and tasting rooms too! We would definitely recommend it and can't wait to stay here again!...

August 2022|kimid122

Downtown Napa!

We recently had a great stay at the Hyatt Andaz in Napa. The hotel was located right downtown and provided a great location for walking around town for food and drinks. We utilized car service for tasting throughout the valley. We will certainly stay at the Andaz again!...

August 2022|Hans W

Napa Foodie

We arrived, the staff was excellent. The location is ideal because Andaz is downtown. The room was fantastic. I wish we could've enjoyed Napa for more days. We would probably go to Yountville, Santa Rosa, Petaluma, Geyserville or Wine Train....

August 2022|exgarza

Great Place

I was pleasantly surprised on how attentive the staff was and how nice the place was to stay in, I will be visiting back my next time in Napa. The breakfast was the best and I did not feel I needed to go out to get a good meal def worth trying….. twice!...

August 2022|tlentini2022

Business Meeting

Stayed at the Andaz Napa for two nights for a Business Function. The hotel is in a wonderful location with tasting rooms, a wide variety of restaurants and shops all within walking distance. My suite was clean and well stocked. I would definitely stay here again....

July 2022|Carolyn J

Birthday Celebration

Stay Was Amazing Definitely Plan on Returning Beautiful Place Excellent Staff Thank You for Free Upgrade I Loved The Experience of Napa The Deck was Very Nice and Peaceful Can’t wait to Return for Another Visit...

July 2022|mrgpfl

Best location in Napa

We loved the Andaz Hotel at Napa. The location is amazing, you can walk to restaurants, shops, and anything you need. The staff is lovely and the room was chic and super clean. Checking in was a breeze. ...

July 2022|Sightseer549788

Modern Hotel with excellent staff

This is pretty centrally located in downtown Napa. Our room was modern and comfortable. There was an attention to detail that was noticeable. The staff were very accommodating and attentive. I would certainly recommend a stay here....

June 2022|Javidlc

Perfect location

First off this hotel was in a great location. It was beautiful inside and out. The quality of service was amazing. What I loved most was the large tub in the Jr. Suit. Perfect way to relax during our one night getaway....

June 2022|Lenci P

Best place to stay!

Walking distance to shops, restaurants and coffee. Very clean. Super friendly staff. Cute and cozy terrace. Our room vas very comfy and clean. Toiletries of high quality. You get a refillable water bottle for free...

June 2022|dianamarquezv

Beautiful Boutique Hotel

We stayed for two nights while visiting Napa and I couldn’t have picked a better place to stay. The hotel is located in the center of downtown which made it easy to walk to shops and restaurants. The hotel staff was very friendly and added bonus was the self parking in the garage behind the hotel ...

Read More
June 2022|lisamarie994

TRIP TO NAPA

The hotel was great and the customer service was even better! The hotel was centrally located and within walking distance to every eatery downtown Napa. The breakfast was very good and we were greeted with glasses of wine upon check in!...

May 2022|JonathanS3088

Amazing hotel!

Beautiful hotel at the center of Napa. Walking distance to many great restaurants and wine tasting places. The room looked brand new and was perfectly clean. The bed was a delight! I want to buy one. Just a great experience....

May 2022|Yoav N

Great Location in Downtown Napa

Excellent option for a "home base" while touring Napa and Sonoma. Large rooms and many restaurants and shops nearby. Great breakfast options with Napa Roasters Coffee and Model Bakery English Muffins....

May 2022|Hotelguest60795

Great Anniversary Stay at Andaz Napa

We will definitely return to Andaz Napa. Perfectly situated downtown allowed to not use the car for several days. Hotel staff were very friendly and helpful, from the valet and housekeepers to the serving staff and managers. When there was a small problem with our door key, it was immediately taken ...

Read More
May 2022|mjg31985

A new favorite place to stay in Napa!!

We just tried the Andaz for the first time and will most certainly be back. One small warning....the pictures of the river may make you think it's on the river. It's not. But close enough to do everything downtown. Great nearby restaurants, but their own offerings were excellent as well. Model Ba...

Read More
May 2022|MA C

Convenient Downtown Walkability

Great central location to visit napa and surrounding areas. You can park your car and walk downtown or everything is within a short drive. Great location for convenience and accessibility to many things like shopping, restaurants, bars and tasting rooms....

May 2022|Violet T

Beauty of Napa

Absolutely enjoyed this nice little hotel in the heart of Napa! Everything in the hotel was nice. The room was very comfortable and cozy! I loved having a fireplace in the room. The concierge make an amazing tasting itinerary for us. Staff very helpful, breakfast was great…try the English muffins!...

April 2022|chandraanthony0608

Don’t hesitate to visit the Andaz

Lovely facility with great staff. Rooms are clean, fresh, comfortable and upscale. We brought a professional group to the facility for a peer group meeting. Catering, event management , all went extremely well. Will definitely use this facility again. ...

April 2022|steph7170

Andaz is The Way to Go

My wife and I stayed at the Andaz in April of 2022, and had a spectacular Napa experience - buoyed by exceptional customer service, delicious in-house breakfasts, and a very convenient and enjoyable coffee bar. We had two friends stay at the Archer down the street, and by the end of the trip they we...

Read More
April 2022|nicholasjonathan2228

Anniversary Stay

Excellent location. Nice Mediterranean restaurant beside the Hotel and an Italian restaurant with the best pizza across from the hotel. Excellent location!!! Can walk to the shops and other restaurants if you want. ...

April 2022|alejandr0tj

Napa Chic

I contemplated staying at other hotels in the country but thought the location of the Andaz was central and offered more options. Boy was I right! I couldn’t be more pleased with the location. Thankfully, my choice did not leave me compromising quality. The location is beautifully decorated, rooms ...

Read More
April 2022|smbny9

Napa weekend

I found the hotel to have a modern vibe without being stark. The staff was very welcoming and helpful. Loved the terrace bar on the second floor. Drinks were good and surroundings cozy and comfortable. Great location in downtown Napa. Close to tasting rooms and restaurants. Would certainly stay here...

Read More
March 2022|mmboyer3

Hyatt Andaz Napa

Great location, service and knowledgeable front desk staff! Poor bartender was by himself on a very busy Friday night but he handled the customers very well! Housekeeping always greeted you when they see you. Reeuested a couple different items to be brought up to the room and they were quickly on...

Read More
March 2022|nellie96

Great Hotel

I was upgreaded to a Suite and it was great. Location is very good and breakfast was very good as well. Rooms clean, good bed mattress nice bar and terrace on second floor. Lobby was OK the person that helped with the lugagge did not accept a tip which I was surprised for the good...

March 2022|danielspatsemberger

Napa trip

Beautiful hotel located within walking distance to many places to eat and drink. The staff was very helpful and friendly. We had brunch at the hotel and it was delicious! We look forward to returning!...

March 2022|Susan N

Amazing place and location

Perfect spot to stay in Napa, centrally located so you can walk everywhere. Concierges was super helpful in booking our day. It's a little expensive but definitely worth the money. if wine tasting you will need to rent a car, hotel has free parking which is a nice perk....

March 2022|getsrentals

Great place to stay in Napa

The hotel is beautiful, room was comfortable, clean, and stylish, bathroom was gorgeous. The fireplace and soaking tub were a great touch. The front desk staff were always friendly and helpful. Within easy walking distance to shops, the Blue Note, great restaurants, and the departure point for th...

Read More
March 2022|GeorgiaKate2022

Excellent Staff!

Everyone I interacted with were so caring and courteous. From Check in to In Room Service to the Breakfast Staff to Check Out - everyone was on point and efficient. The Room was clean and comfortable too....

March 2022|annieturso

Downtown Napa

Andaz Napa doesn't fail to meet expectations - great location, great property, great accommodations, great service! If you like to walk to boutiques, restaurants, and tasting rooms, this is the place to stay. Highly recommend!...

March 2022|tbbrentwood

Authentic and genuine hospitality

From the minute we arrived we were greeted with smiles and the warmest of hospitality. All the staff are always so friendly and eager to please. Wish I could name them all, but valet, check-in, dining staff for breakfast, bar tender, barista, housekeeping, and even the maintenance were so kind in pa...

Read More
March 2022|lovinlifelisa

Great location, fantastic service and nice rooms

Andaz Napa is a great value, especially for Hyatt members. The service is top notch. We stayed with a 6 year old and we all felt super welcomed. The location is also very convenient to explore Napa city and wine country. ...

February 2022|BingW10001

Napa Trip

The Hotel sits right in the middle of downtown and is surrounded by restaurants with great food to eat and also boutique stores to shop. The Hotel is probably around 15 minutes from the wineries. Easy access to food /drinks and Wineries...

February 2022|peter67c

Amazing

Amazing hotel - best of the best. Would come to Napa for a month just to stay here. Cozy but spacious, clean, modern and so welcoming. Staff so nice and lovely. I travel a lot and notice every detail - impeccable....

February 2022|27eliza

MDM Recent stay

Excellent customer service and front desk especially. Very accommodating and informative. I definitely would return to this property in the future and recommend to others. Room was prepared ahead of schedule and ready when I arrived...

February 2022|mm00rman1

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your wonderful review! We are delighted to hear that you found our customer service and front desk team to be exceptional, I certainly share your feedback with the rest of our staff. We look forward to hosting you back soon.

Anniversary getaway!

We stayed here for one night in the Jr Suite and it was absolutely amazing! Definitely going to make this an annual thing : ) Be prepared to bring your own bath bombs and foaming bath wash. The tub in the room was one of the deal breakers in staying here and it didn't disappoint!...

February 2022|crystlenoelle

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the great review! We are delighted to hear you loved our deep soaking bathtubs and our Junior Suite overall. We hope to host you back for your next anniversary getaway.

Highly Recommended hotel in the heart of Napa ♥️

My friend and I went on a quick little get away to Napa, the wine country and decided to stay at Andaz Hotel. We walked in the hotel and it felt like we were in a speak easy venue. Everything was super chic and cozy. The staff members were so helpful and pleasant especially Roberto Eusebio. He went ...

Read More
February 2022|jorenk455

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review, we are so glad to hear you enjoyed yours stay and found our staff pleasant and helpful. We can't wait to host you again in the future! Safe travels until then!

50th Birthday Vacation

Loved the property and the location was convenient to EVERYTHING...restaurants, great tasting rooms and shopping! Our room was beautiful and when I asked to change for a different view the staff quickly accommodated my request. I would definitely stay again. ...

February 2022|trezalbroomsjohnson

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your wonderful review! We are beyond delighted to hear you had an enjoyable birthday vacation at the Andaz Napa. We hope to host you again for other special occasions in the near future.

great hotel in the city center

Great hip hotel in city center. Was very surprised at the hotel. Very cute decor. Staff was super helpful. Loved there was so much in walking distance to the hotel. Will definitely here on my next trip to NAPA. ...

January 2022|danasmithphr

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for staying with us and for your kind review! We sincerely appreciate it and love how much you enjoyed your trip. Hopefully we'll see you back here in the future! Safe travels until then!

Great Property

We had an excellent stay at the Andaz Napa. The hotel has a great location and the staff were extremely friendly. The manager was kind enough to upgrade our room. I highly recommend it to anyone wishing to visit Napa for a few days....

January 2022|HannaJordanExplorers

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review, we are very glad to hear you enjoyed your visit with us!

Excellent property and friendly staff

The hotel room was clean, spacious, and provided the amenities I needed. Loved the fact that I could cast from my phone to the tv, with no special hardware needed on my end, just connect to the wifi and download the app. The staff themselves were friendly and willing to help when we would ask for ...

Read More
January 2022|Edwin B

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

We are delighted to hear you had an enjoyable time with us in Napa and found our staff friendly! Thank you so much for your review and come see us again soon!

Perfect base for wine tasting

Had a great stay at this hotel. Staff was very helpful and the room was clean and ready even though we arrived several hours before check in time. Napa valley is great to see when the hills are green and the sun is out. Obviously great wine all around the area. ...

January 2022|PatrickLCA

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! We are so glad you enjoyed the room and staff and the wine! Hopefully we'll see you back here again in the future! Cheers!

Andaz Napa Rocks!!!

Best Hotel in the world. Each stay we have had at The Andaz Napa continues to get better. As a Globalist member we were treated like royalty. Our room was incredible, the food and drinks on the Terrace were awesome and the live music was an unexpected treat as well. ...

January 2022|GRBiehl

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much! We are so grateful for your visit and for your kind review. We can't wait for your next trip, safe travels until we see you again!

Wine country getaway

We did a 2 day getaway to the wine country and stayed at the Andaz to have walking distance access to wine tastings and restaurants. The hotel is in the perfect location, right in the center of downtown Napa. We stayed in one of the smaller rooms but it was plenty of room with a couch and coffee tab...

Read More
January 2022|660terrid

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! Were so glad you enjoyed the hotel, the location, and our staff! We hope to see you back here with us in the future!

lovely, luxurious hotel, with so much right around it!

I wasn't sure what to expect, but the hotel truly impressed us... very elegant, lots of space, all the amenities were of high quality, and the breakfast (not complimentary) was excellent. The fact that there's a tasting room (John Anthony) to the left of the entrance and a great Mediterranean restau...

Read More
January 2022|ProfRS

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for staying with us and for your kind review! We sincerely appreciate it and love how much you enjoyed your trip. Hopefully we'll see you back here in the future! Safe travels until then!

One of the best Hyatt Properties

Because of an extended work project, I had to live out of a hotel for the better part of 2021. As a result, I racked up a bunch of Hyatt points and received their Globalist status. I started using some of my free nights and points for personal trips, and decided to splurge on some of their nicer pro...

Read More
January 2022|jaydriscoll

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review, we are so glad to hear you enjoyed your stay and found our hotel! Thank you for staying with us and please let us know next time you are visiting!

the tub in that junior suite tho…

LOVED IT! had such a fun new yeArs! staff was so friendly and attentive. booked on amex travel and the perks were great ! upgraded room to junior suite (try and get a corner unite with a view!) ; a $100 dining & bev credit (which got us ~ 3days of free breakfast! expensive as expected, but not out...

Read More
January 2022|itsreallyramya2022

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your feedback! We're glad to hear you found our staff helpful and that you enjoyed your stay overall. Safe travels and hope to host you back in the near future!

Rooms Are Better Than The Archer

We looked at several options in Napa and for the price, Andaz cannot be beat. We've also recently stayed at the Archer in Napa which has a nice lobby, but small rooms. Andaz has a very nice lobby / bar area (the outdoor dining experience was closed due to weather - but looked great), but the rooms ...

Read More
December 2021|mikeyphelps

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words! We're glad to hear you enjoyed your stay with us and can't wait to host you back in the near future!

A Great Napa Hotel

In the heart of Downtown, you can't get any better. Warm feel, great rooms, excellent customer service! Best part is the outdoor rooftop bar! I thought it was just going to be bar food but I was pleasantly surprised, plus 2 drinks if you run out of time!!!...

November 2021|billemj3n1

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words! We love that you enjoyed our customer service, the room, and our bar! Safe travels in the future and until next time!

Perfect location for Downtown Napa

We enjoyed our short stay celebrating my husband’s birthday. Check in was simple and quick. We had a king junior suite and it was on the fourth floor, so we didn’t hear much of the action from the plaza below. Our room was spacious and clean. Loved that they included water/food bowls and a doggy b...

Read More
November 2021|333yappyhap

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Were so happy you enjoyed your visit with us! Were glad you found our check-in process smooth and enjoyed the room and amenities. We hope to see you back here again soon!

Andaz Napa

Friendly service. Great downtown location within walking distance to numerous shops and food. Beautiful junior suite with sitting area and fireplace that was viewable from bedroom and sitting area. Large bath tub in the master bedroom. Spacious bathroom with walk in shower large enough for two p...

Read More
November 2021|shayoms18

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! We are so glad you like our service and location as well as our rooms. Let us know next time you are visiting the Valley, we'd love to host you again!

Incredible Experience

We came to Napa for a family wedding. We initially stayed in Calistoga, where the “hotel” and its personnel were unaccommodating and unfriendly. Then we moved to the Andaz in Napa and had an absolutely wonderful experience. Andaz staff were so welcoming, helpful and efficient. The room was gorgeo...

Read More
October 2021|Elizabeth L

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much Elizabeth! We are so happy to know that you enjoyed your stay with us.

Napa Getaway

Great hotel and great location for a wine country getaway. It is our go to place to stay. Nice walkability in town to restaurants, cafes, boutiques and points of interest. Great service, excellent team. Highly recommend! ...

October 2021|Tony C

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for enjoying our hotel! Can't wait to welcome you back for your next stay.

Andaz gets it right

Love the Andaz. Have stayed there since they opened. Tried another new hotel in Napa once and went back to the Andaz on our next trip. Terrific staff, great outdoor bar and lovely breakfast. They just get it right....

October 2021|jheine239

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for this kind review! We are very proud of our hotel and team here and are always happy to welcome you back. See you next time!

Excellent

Excellent location friendly staff. Rooms are very spacious and clean. Breakfast was fast and delicious. Bathroom are big and clean. Very nice terrace to relax and enjoy a cocktail and listen to music. ...

October 2021|mariac0sta82

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much! We are glad you enjoyed your stay.

Wonderful time in Napa

The Andaz is very conveniently located right in the heart of Napa Valley. Everything is walkable. Just was disappointed that the work out center and pool were not opened. Although they offered a recipical the facility was far away and you needed an uber to get to which they did give you credit on...

Read More
September 2021|slgiangreco59

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for staying with us and for this feedback about our lack of gym. We hope to have you again the next time you are in Napa!

Awesome

Clean and friendly. They catered to our every need. Always greeted upon exit and entry. The staff goes way out of their way to make sure that we had everything we needed. The location is phenomenal and right among all the good food and shopping. ...

August 2021|esmith261

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

So happy to see that you enjoy your stay! We hope to have you again the next time you are in Napa.

great stay

its a very good location. the staff were friendly and helpful and the hotel clean and inviting. there are many things to do within walking distance. we enjoyed the outside bar on the 2nd floor. the srevice was excellent. ...

August 2021|adamfD75FH

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much! We hope you enjoyed your time in Napa.

napa vacation

Hotel is perfectly located in the heart of Napa and in walking distance of many restaurants. They have easy access parking. They had an excellent outdoor bar on the second floor with fire pits. Will be definitely returning in the future....

August 2021|robert k

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much! We can't wait to have you again.

Location, Quality & Customer Service

Location, Quality & Customer Service Is what you get if you stay at Andaz Napa. The hotel is located in downtown Napa and convenient to a myriad of services within walking distance and also strategically located to get to all of the wineries. From Brad Nelson, Front Desk Manager to Vilma in the Hote...

Read More
August 2021|Floridadom

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the review, we are so happy you enjoyed your visit! Please let us know the next time you are coming to the Valley and we would love to ensure another fantastic stay. Safe travels until then!

Quality All-Around

The Andaz is a must-stay when spending time in Napa. Excellent customer service, wonderful atmosphere, and great food/drinks. the hotel is also ideally located for quick access to entertainment and varied restaurants....

August 2021|fourriversbc

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind review! We are thrilled that you enjoyed your visit and found the atmosphere, food, and service excellent. Thank you again for staying with us!

Great Hotel

Well located smaller hotel with excellent service. A lovely rooftop terrace with great waitstaff and beautiful atmosphere. The king loft rooms are spacious and ours had a quiet balcony with wonderful sunshine. ...

August 2021|dlehrhoff

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for the review, we are very glad you found the service excellent and enjoyed our rooms and restaurant. Let us know next time you are visiting the Valley, we'd love to host you again!

Best place to stay!!

It is one of the most convenient places to stay in Napa so that you can enjoy life after visiting the wineries during the day. The dining options are abundant and so is the shopping. You are able to sit back and relax in most settings. ...

August 2021|michaelU6658CC

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your kind words. We are so glad you enjoyed our location in downtown Napa and were able to a have a special trip to the valley. Safe travels until the next time you visit!

Amazing stay

Wonderful boutique hotel, amazing staff and service. Perfect location for walking anywhere downtown. Spotless room with great amenities. I’ve stayed once before; I intend to stay again and bring friends. ...

August 2021|reginaj614

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the kind review! We are thrilled you enjoyed your visit and hope to see you back here again soon!

Downtown Napa Property

This location was perfect for seeing downtown and access to getting to the wineries. The staff provided excellent service and great recommendations. Breakfast was great and using local business for sourcing their food options was a wonderful piece of information to find out about. ...

July 2021|Helen W

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! We are so happy you enjoyed your stay and found the service excellent. Safe travels home and let us know next time you come to visit the valley!

Friendly

The staff were prompt and receptive from Valet to the front desk , Everyone was Friendly and approachable, Very convenient and nice place to stay. Rooms were clean and stocked and if you needed anything extra, Service personal were always around to help....

July 2021|JBachman56

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the review! We are so glad you found the staff friendly, and enjoyed the room and location. We sincerely appreciated your visit and look forward to your next trip to Napa!

Wonderful Cozy Hotel

We loved the Andaz Hotel in Nappa. The staff was very friendly and warm. The manager was excellent as well. We would recommend this hotel and we would stay there again. Excellent location, cozy lobby, and nice rooms. ...

July 2021|Tesh524

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the review, we are so glad you found our staff friendly and warm! We hope to see you back at the Andaz soon!

Great Service

Wonderful customer service! They make you feel welcomed! It is in such a convenient location in Napa and the lobby is beautiful. Breakfast every morning was a delight and fast- which helped us get our say started right. ...

July 2021|Venture233040

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the thoughtful review! We are so happy you felt so welcomed and enjoyed the location! We are so glad you enjoyed the breakfast as well and hope to see you back in the future!

Very Enjoyable Hotel Experience

We enjoyed the Andaz tremendously. The staff was extremely professional and considerate at every juncture. The facility itself is second to none in its class. The location is ideal. I will stay there again. ...

July 2021|gbonacci

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the kind review! We are so glad you found our staff professional and considerate and appreciated the location and facility. We can't wait to host you again!

Andaz - Hyatt Napa Stay

Wonderful hotel. Reasonably priced for the area. Hotel and rooms were in great condition. Very clean and had modern technology in the room (netflix on the television, modern plugs in the nighstand, etc.) Staff was friendly and accommodating. Would definitely recommend this hotel to family and fr...

Read More
July 2021|Scott B

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you Scott, for your review. Happy to see you enjoyed the room and our staff. We hope your friends and family come visit as well next time, let us know what we can do to make for a special trip!

Perfect Napa Hotel

Great overall hotel in the heart of gorgeous Napa! Walking distance to a wonderful selection of great restaurants, wine tasting rooms, and retail shops. Self-Parking is free and right behind the hotel....

July 2021|Cyndi P

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review, we are so glad you enjoyed the parking and location, we hope to see you back here soon!

Best hotel to stay in Napa.

First class service and walking distance to many shops and restaurants. This is our go-to hotel when we visit Napa, looking forward to next year's stay. Recommend reservations at all wineries and restaurants...

July 2021|Alex M

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

We are so glad you enjoyed the service and location of our hotel! We can't wait to have you back here next year!

Great location in Downtown Napa

Location location location. Close many wine tasting and restaurants. To be honest hotel has it all. Live music, great food and amazing amenities. No need to leave, just stay in a day and relax. Very friendly staff...

June 2021|eduardojvelazquez

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the review! We are so glad you enjoyed the location and all the amenities the hotel has to offer. Thank you so much for staying and we hope to see you back here soon!

Top notch staff and service

Made our honeymoon special. Provided champagne and chocolate covered strawberries upon arrival. Made us feel inclusive. Everyone was so kind. Perfect location close to great restaurants and shopping. Would highly recommend to anyone. ...

June 2021|msgbythebeach

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

We are so happy to chose to spend your honeymoon here, and thrilled you enjoyed yourselves so much. Congratulation again and we hope to see you again here soon!

Great stay at the Andaz

What a perfect location to stay in Napa Valley. Clean, comfortable beds, nice staff. Breakfast was good each morning and had egg sandwiches with Model English muffins. Parking garage was free abd right behind hotel....

June 2021|bsidoti3

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! We are so glad you enjoyed the visit and hope to see you back here soon!

Anniversary Trip

We had a wonderful time at this resort. The front desk were pleasant and happy to see us. The room was clean and comfortable. I loved the bed linen. Parking is a little costly at $16 per day. Good location in the downtown Napa area....

May 2021|Kelvin T

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review and we are so glad you enjoyed your visit! We are happy to hear you enjoyed the room and staff and can't wait until your next visit with us!

Great Napa hotel

Upon entering the lobby, you can see a well planned and attractive property. The rooms are beautiful and functional with a very comfortable bed and a great bathroom. We had drinks at the outdoor ber in the evening and it was fabulous. Overall, we had a great experience...

May 2021|pkem2018

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind review! We very much appreciate your words and are very glad you enjoyed your stay with us! Hope to host you back here soon!

Downtown Napa

Excellent location for walking anywhere downtown Napa, staff was excellent, 2nd floor outdoor bar area is great. Only gourmet coffee in the lobby which was pricey but great local coffee shop down the street across from Starbucks, I'd recommend you go to the local shop if you really love your java. ...

Read More
May 2021|jeromejurenovich

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words! We are glad you enjoyed our location, bar, and room, apologies for the pricing in the cafe, we'll talk with our teams to review our pricing. We hope to see you here for your next trip to Napa and your first coffee is on us!

Great hotel and location

A nice hotel and location. They did a great job with safety protocols. The restaurant wasn’t yet open but they offered grab and go breakfast options. Our room was very clean, comfortable and quiet with a nice large bathroom, soaker tub and fireplace. ...

May 2021|Tami F

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! We are very glad you enjoyed our hotel and sincerely appreciate your visit! We hope to see you back here in the future!

Great experience, perfect location

Staff were great, friendly, location was perfect in downtown Napa, walk to river, restaurants and tasting rooms. I’ll stay there again and recommend if you want a comfortable, classy, hospitality-filled stay....

May 2021|andrearabaste

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the review! We are so happy to see how much you enjoyed your stay with us!

Beautiful room

The location was perfect for restaurants after a day of wine tasting. The hotel and rooms were modern and beautiful. The bed was super comfy. Everything about the hotel was clean, safe and comfortable ...

April 2021|bobbimatuk

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for staying with us and for your review! We hope to see you back here soon!

Napa Friend Reunion

Overall, we had a great time at the Andaz. The location is great and within walking distance to many restaurants and shopping. The rooms were nice. Some rooms had a nespresso machine and others a keurig. Being a nespresso person, I was sad to have the room with a keurig, first world problem. The onl...

Read More
April 2021|homegirltraveler

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review and apologies again for the TV leading to the noise complaints. Your group was amazing and we were so happy to host you, let us know next time you're staying with us and we'll be sure to have a nespresso in the room for you!

Great location for wine adventures and friends trip.

We had an amazing stay, great rooms, amazing location in walking distance to breakfast and food and tasting rooms, and shopping. Limo pick-ups at hotel available to Napa wine tours and we wonderful outdoor seating area and terrace. Overall great experience and clean property in downtown Napa. ...

April 2021|GirlsTrip502021

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

We are thrilled you had such an enjoyable time with us in Napa! Thank you so much for your review and come see us again soon!

Upscale Napa Boutique Hotel

Me and one of my girlfriends stayed at the Andaz for one night on a wine tasting getaway, and we are kicking ourselves for just staying that one night! We were upgraded when we checked in and the room was so clean and cozy. One night we opted for drinks on the patio and sat by the fire pits and glad...

Read More
April 2021|Regan F

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind review! Were so glad you enjoyed yourselves and the ambiance, and we can't wait to host you again in the future!

Great location and upscale vibe without the pretense

I really like this place. The service is very good, it's clean, and is conveniently located. The accommodations are modern but not over the top. The customer service is very good is above average. COVID protocol meant plastic cups in the room, but they happily provided glasses at the service des...

Read More
April 2021|anadeaa

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your review, were are so happy you enjoyed the customer service, we hope to see you again soon!

great place to stay

great visit, very accommodating, great location, very hospitable people we enjoyed are stay and it is in walking distance of almost everything in town and the city has a great deal to offer! we would definitely stay again. ...

April 2021|AGuyNamedNoah

Fantastic time in Napa

We had contacted the concierge at the Andaz, Corey. Corey picked 2 wineries for us and booked a car. Our driver Mark was great and took excellent care of us. Corey took care of all the bookings and all we had to do was show up. We also had a great suite with a huge outdoor space (Vintner suite)....

Read More
April 2021|rbedros

Fantastic hotel with a great location!!

My husband I really enjoyed our stay at the Andaz. Our room was modern, clean and comfortable, with pleasant customer service! The rooftop was great for food, drinks, fire pit and music. Close to many great restaurants and shops! ...

March 2021|debbiepastore

Perfect location

The Andaz is located in downtown Napa. The area continues to evolve and improve. The hotel is perfectly situation for easy access to wineries and very good restaurants. Great option for a weekend getaway!...

March 2021|tim z

Awesome Staycation

I will be back. This is in the perfect location. I had a Junior Suite and it overlooked downtown Napa. Amazing trip and service. We were within walking distance to every quality local establishment. The no contact check in and check out really set my wife at easy with the covid-19 protocols....

March 2021|cars0n27

Weekend at the Andaz Napa was wonderful

We enjoyed our spacious room and convenient location. Breakfast at the hotel was very good. Even the grab and go has Model Bakery English Muffins which are the best! We had a great time and would definitely stay here again....

March 2021|349ilened

Great hotel

We had a great experience at Andaz! Will definitely be back. Everything was perfect, the room was really nice and the staff was wonderful. Great location downtown. We will definitely recommend this place to our friends and family....

March 2021|debbyhous2n

Great Hotel!

We had a beautiful room with a balcony and a fireplace facing the living room and also the bedroom. Location was great, in walking distance to many great stores, restaurants and wine tastings. Staff was more than accommodating and approachable. Terrace Bar on the 2nd floor is awesome....just about...

Read More
March 2021|70Kathy319

Beautiful Hotel

Reasonable priced (probably because of covid) and lovely hotel. Room was very clean and spacious. Love the HUGE shower. Great food and drinks at the Mercatile Lounge. Best part was the live music over the weekend. Perfect location too. Nears shops and restaurants. We will definitely be back....

March 2021|lisaH9720LO

My new Home away from Home!

Absolutely love every stay I have at Andaz! People super friendly, Mercantile Grill with great food and prices with cozy firepit atmosphere, suberb drinks! Rooms are clean, spacious, modern amenities, great location close to restaurants and tasting rooms! ...

March 2021|onthegogogirl

Beautiful property, great location and exceptional service!

Corner Tower Suite 530 is the best room in downtown Napa. Great vibe, views and vantage-point. Huge soaking tub with hand-wand overlooking the main drag and hills in the background. Meticulously maintained property, white glove clean rooms etc., great service and food....

March 2021|DavidTejeda

Owner Response

Rosemarie Alberto, Guest Services / Front Office at Andaz Napa, responded to this review

We are delighted to hear that you enjoyed our Tower suite, it truly is a wonderful room! We take pride in our service and cleanliness so that we can provide the best possible accommodations for our guests. We look forward to hosting you again, soon and often. Cheers!

Great weekend getaway

Hotel is modern and on the Downtown strip so there are plenty of things to do. Downtown has a good vibe, friendly, open air dining. Restaurants are fairly easy to get reservations and wine country all around. ...

March 2021|danohearn

Owner Response

Rosemarie Alberto, Guest Services / Front Office at Andaz Napa, responded to this review

We are thrilled that you enjoyed your stay in the heart of Napa with us, we look forward to hosting you again in the near future. Cheers!

Amazing stay!

My room was beautiful - I had my own balcony, large living room, a two-sided fireplace, and a deep-soaking bath next to the bed. The entire hotel was beautiful, food was offered, staff was friendly and helpful. Everything was very clean as well. Definitely looking forward to my next stay!...

March 2021|santinacardoni

Owner Response

Rosemarie Alberto, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you! We are delighted to hear that you enjoyed the room and overall service, we look forward to hosting you again, soon and often. Cheers!

Best spot in downtown Napa

The combination of location, service and room quality make this the best hotel option in downtown Napa by far. Right on 1st Street makes it central to everything. The f&b program shows care. And the friendly and helpful staff are great at handling any request....

February 2021|jamesmD7660UE

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for the kind words! We are thrilled to hear you enjoyed your recent stay with us. I was particular happy to read your comments about the excellent guest service provided by our associates. I will be sure to share your comment with our management team. We look forward to welcoming you back soon!

Location, Location

With all that has happened in the last year regarding business and travel this hotel was a calm oasis. It is so nice to be able to park your car and walk to dozens of restaurants. The quality presented in this hotel was excellent without the bling and flash of other establishments. We appreciate ...

Read More
February 2021|Lee S

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you kindly for your 5-star review. We are pleased to hear you enjoyed your stay. I have to agree with you our location is unbeatable for both business travelers like yourself as well as for other leisure guests who want to explore

Great Weekend Stay

5/5 stars. super clean, AMAZING hospitality and service. dog friendly.. came for my wifes 30th birthday. Concierges took care of our room and set it up for my wife. fantastic job,. we will definitely come back...

February 2021|peterboggsrealtor

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for staying with us! We are so happy to hear you enjoyed your time here! We look forward to hosting you soon

Wow!!!!

Wow! What an AMAZING hotel! Will not be staying anywhere else but the ANDAZ ! We were so satisfied that I told my husband we will be coming back in April for my birthday. Drinks are pricey at the terrance but what can you expect, its NAPA!!! ...

February 2021|gaitanmaria0624

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the location and had a lovely experience with us! We know our associates will appreciate your comments. We look forward to welcoming you back for your Birthday!!

Wonderful stay

Would recommend to anyone looking for a relaxing and fun place to stay right in the heart of downtown Napa. Even with restrictions for Covid, there were many opportunities to eat, drink and relax. The staff was friendly and we even used an app to get additional towels which came very swiftly. Wonder...

Read More
February 2021|mamaplease

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

We are pleased to hear you had a wonderful stay. I have to agree with you our location is unbeatable for both business travelers like yourself as well as for other leisure guests who want to explore!

Feeling safe at the Andaz Napa

From the time I checked in until I checked out, I felt the hotel cared about my safety as well as their staff's safety. The check in process was contactless and the room was clean. Lastly, the breakfast was excellent and it came out quickly....

February 2021|markdavis2020

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your review! We appreciate the kind words. We hope to host you again in the future!

Amazing Hotel

Beautiful hotel and the location is great! Staff was very friendly and accommodating. I love the Andaz brand and Napa is one of the best that I have been to. I highly recommend this property. Our room even had a fire place :)...

February 2021|meagangordon89

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

We are pleased to hear you will return to our hotel because of our friendly staff. Thank you for the kind words and the wonderful review!

Andaz Napa lives up to the brand

This is a great hotel in a perfect location. If you've ever stayed at other Andaz properties, this one lives up to the brand. The design is modern and tasteful. There is a great bar on the terrace with solid drinks. And the vibe and hospitality is laid back but luxurious. Hard to beat the location o...

Read More
February 2021|louisdudley

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words. We are thrilled you had such a great experience! The terrace is our favorite place to enjoy a cocktail. We also have live music every Friday and Saturday. We look forward to welcoming you back

Excellent Hotel

At arrival and check in we were offered a room upgrade, and I was amazed with it! The views were great, there was a bathtub next to the bed and the rooftop terrace is lovely. Would definitely stay there again....

February 2021|alanbato

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your kind words. We are delighted you had such a wonderful experience! We look forward to hosting you again

Wonderful Stay at Andaz Napa

Had a wonderful stay at Andaz Napa. Excelled service by all employees. Highly recommend! Room was clean. Enjoyed live music at the Terrace as well as dessert. Location is perfect for walking to wonderful restaurants, shops and tasting rooms. Can’t wait to go back!...

February 2021|kenholmes19

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review. We are thrilled to hear you enjoyed your recent stay with us. I was particular happy to read your comments about the excellent guest service provided by our associates. We have live music every Fri - Sat (weather permitting) We hope to be able to host you again in the near future!

A great find in downtown Napa

This is a great place to stay in downtown Napa. Great restaurants and shopping all within walking distance. The rooms are spacious and well appointed and the bar and restaurant are very nice. The parking is free and just behind the hotel. ...

February 2021|Barbara L

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your comments! We are delighted you enjoyed your stay with us ! We look forward to welcoming you back! Cheers!

Great stay

Getaway with the husband for a night. Check in was easy and parking was very close. We checked in and took everything to our amazing room (junior suite) then we went and moved the car and went to the bar and grill which was a little pricey but very good! Overall stay was great, bed was comfortable a...

Read More
February 2021|Samantha D

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for taking the time to leave a review! We appreciate the kind words and look forward to hosting you again!

A superb stay at the Andaz Napa

From the moment that we arrived, the staff were very friendly. We had a great room, and the hotel goes above and beyond to honor benefits with World of Hyatt. Great location as well. The property is gorgeous and great rooms. Highly recommend the Andaz Napa!...

January 2021|252kyleo

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words about the property, the staff, and taking the time to review us! We look forward to hosting you again.

Great Staycation

My gf and I stayed in the Jr suite and loved it. Check in was quick and easy. They observed social distancing and face mask requirements. The room was great. It was clean, they have wipes pretty much everywhere around the place, the room had a double sided fire place and a soaking tub. We always tra...

Read More
January 2021|Shonda W

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you again for staying with us and we are elated you had a wonderful time with us. We look forward to hosting you again in the future!

A well needed respite in a crazy time!

This was our first trip to Andaz, and it did not disappoint! The accommodations in the Junior Suite were excellent. The room was very clean and very quiet. The in-room tub was such a treat, and the rooms were cozy but plenty spacious (hard to explain, but well worth it!) and VERY romantic! And a...

Read More
January 2021|N1731GLmarkm

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review and the kind words. We are thrilled you had a wonderful stay and we look forward to hosting you again!

Excellent

Room was clean. Breakfast service was awesome. Loved having the fireplace suite. Will definitely be coming back. Perfect way to spend a quick getaway and everything is in walking distance. The house Pinot noir was amazing too...

January 2021|elliottm471

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for the kind words! We are thrilled you had a wonderful time. We look forward to hosting you again.

Downtown napa hotel

This hotel is a great place to stay on Napa. Especially since it is downtown close to small businesses and tasting room. Walking distance to many restaurants. This hotel is easy to find. Parking is located in the back of the hotel once you find since there are a lot of buildings you park on the 2nd ...

Read More
December 2020|channym1993

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the location and had a lovely experience with us!

Great!

Everything is great! Staff were friendly! Room was very clean and very modern. I love it! Highly recommended! Wish they did a special gesture for my birthday though that would be much more amazing. But over all was fantastic!...

December 2020|diannie1205

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you very much for your kind comments. We are thrilled you had such a wonderful experience during your recent visit at our hotel! We look forward to hosting you for your next birthday! We will celebrate with a glass of bubbles! cheers!

Jr Suite is Sweet!

We booked our vacation during Thanksgiving week before the state was shut down again. The Andaz is within walking distance to top rated restaurants and shops. The Jr Suite we booked was perfect with a large soaking tub and gas fireplace in the room. This is a great hotel!...

December 2020|MrsTWill2017

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your kind words. We are delighted you had such a wonderful experience!

Great location

This is the perfect hotel if you are visiting Napa. Great location, friendly staff, clean rooms and good food at the Terrace Restaurant. Breakfast sandwiches and coffee were excellent at the lobby bar. Plenty of nearby restaurants and shopping for anyone that is not in the area for wine tastin...

Read More
November 2020|sherishapiro819

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you very much for your kind comments. We are thrilled you had such a wonderful experience during your recent visit at our hotel and we hope to host you in the future!

Kid and baby friendly! Great rest and vacation spot in Napa!

We booked a last minute overnight trip for Thanksgiving with our 3 yr old and 6 month old. Room was spacious. Super helpful to provide a pack and play and even a little toy for the baby. It's the little things - but the concierge carried on a conversation with our 3 yr old and it meant the world to ...

Read More
November 2020|Ginette M

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

We are delighted to hear how much you and your family enjoyed your stay. I will be sure to share comments with our front desk and with our housekeeping staff, who are always happy to take extra care with the young ones. We look forward to hosting you and your family in the future!

Weekend Getaway

Awesome location within walking distance of tasting rooms and restaurants like Eiko and Grace’s Table. We booked the junior suite and the room was beautiful, clean and comfortable. Also received a $10 credit which came in handy! Highly recommend! ...

November 2020|shenitaallen92

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review. We are thrilled to hear you enjoyed your recent stay with us. We look forward to hosting you again in the future!

exceeded my expectations!

I am a big fan of the the Andaz properties, but wanted to make a special effort to point out that this property by far exceeded all of my expectations regarding the quality, cleanliness and comfort of the room. I felt extremely safe during my stay as the room was absolutely immaculate fresh, clean ...

Read More
November 2020|lovestotravel247365

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words. We are thrilled you had such a great experience. We sure look forward to welcoming you back soon!

Hated to leave

We have stayed at this Andaz before and it was great. But this time everyone really seemed happy and the service was awesome. We especially liked the live music on the Terrace on Saturday night. The food and drinks were great. We were warm and cozy with our own patio heater....

November 2020|DonH744

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review. We are thrilled to hear you enjoyed your recent stay with us. I was particular happy to read your comments about the excellent guest service provided by our associates! The Terrace is lovely this time of year especially when we have one of our local artists playing!

Superb Styling! Great ambiance!

WoW! What a Stay The concept is truly unique well though of, superbly done, welcome the future ANDAZ locations.....We are Miami based, and travel often everywhere NEVER HAD seen a Hyatt Concept like this one!! applause!!!!!!!!!!!!!!!...

November 2020|G1546TIfrankd

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words. We are thrilled you had such a great experience. Wishing you and your family a wonderful start to the holiday season!

Andaz Napa

Fantastic! Great hotel, fantastic staff, location, etc. would definetly stay there again. Highly recommended for a prolonged trip at Napa Valley. Looking forward for our next staying at the hotel. Thanks!...

November 2020|Michel_SH_BR

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the location and had a lovely experience with us! We look forward to hosting you again!

Great hotel in downtown Napa

Stayed here for the first time on an overnight get-away and was not disappointed! Hotel is in a great location to walk to all that downtown Napa has to offer. Lobby is very nice and the room lived up to expectations. Had a Jr suite with fireplace and huge tub, which was great for a soak. Bathroom wa...

Read More
November 2020|EGB925

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words. We are thrilled you had such a great experience. The soaking tub is great for a relaxing night in and I am glad you had a great stay here at Andaz, Napa

Great, Safe Getaway to Napa

My wife and I stayed at the Napa Andaz for a quick getaway to celebrate her birthday. Fantastic property and walking distance to everything downtown has to offer. Obvious emphasis on guest and employee safety. The staff was fantastic. Will definitely stay here again....

November 2020|DevinAndCarrol

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your kind words. We are thrilled you had such a great experience and thank you for your kind words. They are greatly appreciated

Wonderful stay w/great towels

Great location for walking, very clean and polite staff. Room was not that big, but the bathroom was amazing with the best towels. Second floor terrace was lovely to sit out on, stayed Monday-Wednesday so the bar was not open....

October 2020|ChristineS6088

Owner Response

Rosemarie Alberto, Guest Services / Front Office at Andaz Napa, responded to this review

We are thrilled that you enjoyed your stay with us. Our Mercantile Terrace is now open 7 days a week offering also live music on Fridays and Saturdays. We look forward to hosting you again in the near future!

Comfortable room with convenient location

Nice and comfortable room, situated very close to downtown attractions such as the riverfront and Oxbow Market. We stayed in a standard room, which was very clean. It did face First St, which was a bit noisy at night but calmed down soon enough. You do need to get a parking tag for your car if parki...

Read More
October 2020|kipy111

Owner Response

Rosemarie Alberto, Guest Services / Front Office at Andaz Napa, responded to this review

We are delighted to hear that you enjoyed your stay with us at Andaz Napa, we look forward to hosting you again in the near future!

Excellent stay

Staff was helpful and accommodating. Thomas greeted us and was great to work with! Location was perfect and surrounded by tasting rooms, shopping, and restaurants. Loved the lounge in the hotel! We will most definitely be back. ...

October 2020|kwolfsen1

Owner Response

Rosemarie Alberto, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for staying with us at Andaz Napa. We are delighted to hear that you had a great time and look forward to hosting you again in the near future!

Night in Napa

Solid place to stay a night or two in the center of Napa. Rooms were clean and comfortable and the staff was friendly and attentive. Check in was really easy and parking is conveniently located without being too ridiculously priced....

October 2020|pfontoura95

Owner Response

Jack Smock, Other at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the location and had a lovely experience with us! We know our associates will appreciate your comments. We look forward to welcome you back again in the future!

One of Hyatt's Top Hotels Worldwide

This design is a design of calm and solitude to escape the heat and covid interaction. The rooms are well designed top of the line rooms and the customer service of the hotel is equal to a Park Hyatt. Not everything is perfect here but when it isn't they make sure it doesn't happen again or spoil ...

Read More
September 2020|Jolly B

Owner Response

Jack Smock, Other at Andaz Napa, responded to this review

Hi Jolly! Thank you so much for the amazing and thoughtful review. We absolutely love our team here and we think it really is what makes our property so special. It is an honor to be at the top of such a short list of Hyatt Hotel's and we cannot wait to have you back with us the next time you visit Napa Valley.

Great weekend get away

I really enjoyed staying at this hotel. The staff was very friendly and considerate. Check-in was a breeze. I definitely prefer this hotel in downtown napa over its neighbor next door. The rooms are larger and nicer and the patios have better views....

August 2020|amyek9

Owner Response

Jack Smock, Other at Andaz Napa, responded to this review

Hi Amyek! It is great to see how much you enjoyed your recent visit! We love to hear that we are your preferred downtown hotel and we hope to have you back again soon!

Andaz Dowtown Hotel was the best

If you are looking for a quality and nice place come to the Andaz. The room was amazing and upgrade to the suite. Hard wood floors is rare to find. Some rooms have a terrace or a deep large tub for two. I loved the food and the service was the best. Walk downtown where there are several places to e...

Read More
March 2020|Quest44120144219

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you Quest! We are delighted to see that you enjoyed your Andaz experience. We really appreciate the feedback and the support. Please visit us again soon!

Napa Fun

My daughter and I went to St. Helena, Yountville & Napa for the weekend and the Andaz did not disappoint. Centrally located. Amazing Staff. Check in has a different approach, in an impressive way - you are instantly a guest, a glass of wine is offered, a reusable bottle of water and tumbler is gi...

Read More
March 2020|Win707

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you so much for your kind words. We are thrilled you had such a great stay and enjoyed the arrival experience. Thank you again for choosing Andaz Napa, we look forward to welcome you back again in the future!

great hotel in the heart of downtown napa

friendly staff, great rooms, excellent quality, recommend this hotel for all types of travel - business, pleasure, both, and with groups or solo. within walking distance of great food and retail. great vibe...

March 2020|michellesulahian12

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you kindly for your 5-star review. I have to agree with you our location is unbeatable for both business travelers like yourself as well as for other leisure guests who want to explore the Napa area. We sure look forward to welcoming you back soon!

Napa Andaz always daxxles

Love this property. The staff was very professional....as expected at a pristine property such as this Napa Valley gem. I cannot imagine staying anywhere else. Rooms are always clean, updated and fresh. Staff recognized our special occasion. ...

March 2020|Carrie S

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the property and had a lovely experience with us! We look forward to welcome you back again in the future!

Great hotel

After negative changes in ownership at our regular hotel, we decided to venture out to a new one. This hotel was great, from check in to check out. The staff are so nice. Our suite was quiet and comfortable. Our new home away from home. ...

February 2020|lvanham

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

It is wonderful to see how much you enjoyed your recent visit to our property. We are happy to be your new home away from home here in Napa and we are looking forward to many more return trips!

First Trip to Napa

Great Spot in the center of town where you want to be. Stayed for Valentine's Day three nights travel to all the sites. Best placed to eat in town was Chop's Grill Restaurant. Hard to get in make Reservation for sure!!...

February 2020|andremccoy1

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you for the review and rating, Andre! We really appreciate the support. Please visit us again soon!

Great rate and location in Napa!

Stayed in the junior suite with my husband. The room rate was great for the location and the room which included a fireplace, stand alone tub next to the bed, huge walk-in shower with a rainfall shower head, and the list goes on. The room was very spacious. The entire hotel is cute and cozy. There a...

Read More
February 2020|Roving216300

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you for the amazing review Roving216300!! We love our hotel's location and it is great to see you did as well. We certainly appreciate the recommendation and we are looking forward to round II :)

Napa Dreaming

This hotel is conveniently located so we walked to the restaurants around the area. We felt safe walking during the night. This is our second time staying at this property and for sure we will be staying here again! ...

February 2020|sigridreno

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hey there sigridreno! Thank you for the perfect rating! We really appreciate your support, and look forward to your next visit!

Great Location

Great vibe and location in downtown Napa and walking distance to great shops and restaurants. Hyatt Andaz definitely exceeded expectations. All staff were very courteous, warm and welcoming. Free parking adjacent to hotel was a bonus!...

February 2020|Nishla15

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hey there Nishla15! Thank you for the perfect rating and the review of your Andaz experience. We're please to hear that you enjoyed your time with us. Please visit us again soon!

Perfect Location in Napa

Great customer service, nice hotel with larger sized rooms, very clean. I would return to this location -it seemed popular by others as the bar area was packed wth people when we came back from dinner. Plus there was a group singing....

February 2020|janebN1384UK

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hello janebN1384UK! Thank you for the great review and the perfect rating. Come back and visit us again soon!

Seems Boutique But Is A Regular Hotel

Me and my wife enjoyed our recent stay here. The only issue is that they roomed us in 2309 a room who was right in front of the 2nd floor bar/deck. A bit noisy on a Saturday night and we couldn’t open our curtains as people can look inside our room haha they supplied ear plugs. I gave a 5-star as no...

Read More
February 2020|PSanti001

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hello PSanti001! Thank you for taking the time to provide us with a review. We appreciate the kind words, as well as the constructive feedback. Your message was forwarded to our Front Office, and has been addressed. It will definitely help with future guests. Thanks again!

One the highest quality 4 star hotel stays

I was attending for an annual company meeting hosted. We arrived early and the front desk staff was fantastic. Upon arrival they gave us a refillable water bottle for the trip which you could refill at a station on every floor. More hotels need to do this as opposed to disposable water bottles. ...

Read More
February 2020|coreylewis2020

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you very much for your kind comments. We are thrilled you had such a wonderful experience during your recent visit at our hotel. It is great to hear you enjoyed our reusable water program! Hope to welcome you back again very soon!

Lovely place

Great hotel, the terrace was really nice to hang out and drink some wine. Location was really good and although the gym was not on the premise, it was a really nice gym to get a great workout in. The room was very comfortable, and the bathroom were very clean and nice....

February 2020|Nomad213155

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you Nomad213155! We really appreciate you taking the time to provide us with a review and a perfect rating. We'd love to have you back with us during your next trip to the wine country!

Anniversary

Great hotel in the heart of Napa. Upon arrival we were instantly greeted, promptly checked in and handed a beverage of our choice. When in Napa, take the wine. We arrived at our room, a bit smaller than what I expected, but being that we didn't plan to be in the room much, that was ok. Room was clea...

Read More
February 2020|cody1melton

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hello Cody! We really appreciate you taking the time to provide us with your experience at the Andaz. We hope that you enjoyed spending time with us in Downtown Napa. Whether it's a day trip or an overnight stay during your next anniversary, please visit us again soon! We'd be delighted to have you.

Wine country getaway

Thoroughly enjoyable accommodations! Loved the homelike feel and charm! Staff were very attentive and friendly. Would definitely recommend! Everything was just easy and unrushed and the location was perfect for all types of leisure and dining. ...

February 2020|pstein2020

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hey there PStein2020! We're so happy to hear that your Andaz experience was a relaxed and enjoyable one. Thank you for the rating and review! Come back and visit us again soon!

Loved our stay here!

Great location!!! The hotel is beautiful & modern. The staff was very helpful answering any questions we had. While we visited in the off season, it looks like they host lots of fun activities on their outdoor patio in season. Would definitely stay here again. ...

February 2020|angels633

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Your review is Spot-on, Angels633! Thank you for taking some time out of your day to provide us with feedback from your stay. Our staff will definitely be encouraged when hearing about your Andaz experience. We'll be sure to relay your comments during our staff meetings this week. Please reach out to us when you plan to make another trip to the wine country. We'd love to have you with us again!

Trendy little boutique hotel

Andaz was a great little trendy hotel in the heart of the town of Napa. The room was comfortable and the beds were like sleeping on clouds. The breakfast was loaded with unique items including homemade english muffins topped with local farm to table preserves. Hotel bar was staffed with friendly ...

Read More
February 2020|pacman927

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hello Tom! Thank you for providing us with some feedback. So glad to hear that you enjoyed your Andaz experience. Please visit us again soon! We'd love to have you back!

Awesome Anniversary Get Away!

Amazing staff, clean room, and awesome location! We brought our two dogs with us and they were incredibly welcoming and helpful. We were also greeted with a glass of wine which is never a bad thing! We will definitely be returning and would highly recommend one of the suites! ...

January 2020|Briana S

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you for your review for our hotel! It is great to hear you enjoyed the location and had a lovely experience in one of our pet friendly rooms. We are looking forward to you returning to see us again soon!

Beautiful hotel

The hotel is one of the most adorable places I have stayed. Room was very spacious and lovely. Restaurant and bar down stairs great place to hang out. Also staff was very helpful and friendly. Will try to stay again next time I’m in Napa....

January 2020|ashleylr22

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you so much for the great review, Ashley! We really appreciate you taking the time to provide us with your Andaz experience. Please visit us again soon! We'd love to have you back!

Clean Hotel and Professional Staff

We were greeted by very friendly and professional staff when we entered the hotel, and were offered a complimentary glass of wine to bring up to our room upon check-in. The location of the hotel is awesome; we were able to walk to local bars and restaurants, and a 7-minute Uber to the Oxbow Market....

Read More
January 2020|Meander51442238181

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

What an awesome review! Thank you for taking time to provide us with feedback. We're looking forward to your next stay!

Napa world class service for world class city.

Fantastic- check-in experience- staff extremely knowledgeable of area (wine country) and eager to set up appointments- recommendations for dining. After living in NAPA for 10 years and returning for business this will be the place to stay for business or a family vacation experience. ...

January 2020|David S

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you so much for your kind words. We are thrilled you had such a great experience and enjoyed your trip to Napa. Thank you again for choosing the Andaz and we look forward to welcoming you back again in the future!

Unique Modern Experience

Staying at the Andaz Napa will give you a positive experience like no other traditional hotel! The ambiance has a modern and comforting vibe to it. It’s almost like staying in a 5 star hotel room located on top of a lodge or coffee shop. There’s live music in the lobby on certain nights and a bar. T...

Read More
January 2020|yaya121

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you for the amazing review yaya121! We will be sure to share your comments with our team and we are excited to have you back here with us again soon!

Location Location Location

The Napa Andaz is located on 1st street, only a few blocks away from anything and everything downtown. The rooms are well appointed and very clean. The beds and bedding are very comfortable and I always get a good night sleep. ...

January 2020|anadeaa

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you for the five star review! We love our location and it is wonderful to see how much you did as well. We cannot wait to have you back again with us for another good night's sleep!

Best Hotel In Napa

This hotel is amazing. The staff is wonderful, helpful, and fun. Anything you need is not a problem for them. The hotel is extremely clean, the rooms are beautiful and the area is adorable. This was my second time staying here and it was just a wonderful as the first. Treat yourself and stay he...

Read More
January 2020|Kelly K

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

We will be sure to share your amazing comments with our team. It is great to see you had such a great visit on your return trip to our property, we cannot wait to have you back for a third time!

Amazing Hotel in a prime location!

We came hete for my 30th Birthday in December, it was our first time staying at an Andaz. Immediately we were pleased with the area the hotel was in. Prime spot for great food, drinks and shopping all within walking distance. Extremely friendly staff that from start to finish made you feel welcomed....

January 2020|astricklin89

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

We're so happy that you chose to spend your 30th birthday with us!! We strive to create memorable experiences for our guests, so we're elated to hear that you enjoyed your Andaz experience. Thank you for taking the time to provide us with some feedback and a great rating! Come back and visit us again in the near future!

Classy Napa Escape

This was my second time staying at this hotel and each time was a lovely experience. The staff is friendly, the lobby is cozy and unpretentious, the rooms are fabulous, and the food delicious. Can't go wrong staying here....

January 2020|Rachel B

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you for the kind remarks, Rachel! We're so pleased to see that you enjoyed your Andaz experience. Please visit us again soon!

Nice stay in downtown Napa

We were returning guests to the Andaz Napa, celebrating our wedding anniversary. We had a very comfortable king bed with 3 pillows each (choice of soft, medium, or firm)--we used them all! Our room was very quiet. Spacious bathroom with nice amenities. The staff was very helpful and the valet se...

Read More
January 2020|Joanie H

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Hello there Joanie! Thank you for the awesome review and the rating! We really appreciate you taking the time to provide some feedback. We look forward to having you with us again in the near future.

Great hotel!

Excellent location and very friendly staff. We stayed in a junior suite which was quite nice. The restaurant on the first floor serves up a great breakfast. We would certainly recommend this hotel to anyone visiting Napa. ...

December 2019|Matthew H

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you for your wonderful review. We can't wait to have you back again with us and appreciate your recommendation to friends and family.

Andaz

Super cute little boutique hotel. Great bar in the lobby that's open late. Close to all things in Downtown Napa. Our room had a balcony which was super nice and cozy. Only thing we didn't like was that parking your own car I'd you didnt valet was a little bit of a pain. It was in the building behind...

Read More
December 2019|natymiami2019

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you for your 5 star review. It is great to see how much you enjoyed your time in Napa.

Nice stay

was a very pleasant stay at this hotel, young and contemporary atmosphere, bar area is pretty loud, but in a good way, only thing that we didn't like is the a/c heating system/vent in our room, is very loud and we cannot able to change the direction of the wind/air flow, got a headache because the ...

Read More
December 2019|peggyamber

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

We are glad that you enjoyed your stay despite the poor design of the vent in your guestroom. We will be sure to have our engineering team address the issue and are excited to have you back for a flawless stay soon!

A great hotel in the heart of Napa

This was our fourth or fifth return to the Andaz Napa, so we’ve already established expectations for this hotel. Each time the great staff exceeds our expectations. Breakfast is flavorful and filling, to include offerings from Modal bakery which is a local favorite. The rooms are wonderful, beds are...

Read More
December 2019|Tmountcastle82

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you so much for the awesome review and the perfect rating! We're honored to be your hotel of choice during your trips to the Wine Country. Please visit us again soon! Happy Holidays!

Outstanding

Hotel is excellent , service and check in were perfect , parking is not so close but it is not an issue. Localization is really good. Rooms are excellent with extras space and comfortable beds, very clean....

December 2019|ansanobaccelli

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

We really appreciate you taking the time to provide us with feedback from your Andaz experience. Thank you for the support and the kind remarks. We look forward to have you back with us in the near future!

Comfy Hotel, Great Service and Food

The hotel was clean and comfy, the hospitality service was quick to respond and the food delicious. The bar area was fun and lively - everyone had a wonderful time. My sweetheart and I look forward to staying again. ...

December 2019|love2wine1992

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

It is great to see how wonderful your recent stay was at our property. We are looking forward to having you and your sweetheart back with us again soon!

Will sure to come back again!

We decided to stay in Napa for the night before our hot air balloon ride in the morning. The hotel was hip and full of guests celebrating the holiday. Everyone was enjoying themselves. Parking was easy and the hotel's location was great. Walking distance to eateries and shops. Hotel staff was welcom...

Read More
December 2019|844mindyy

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hello there Mindy! Thank you for the awesome review and the rating! We really appreciate you taking the time to provide some feedback. We look forward to having you with us again in the near future.

Excellent, chic hotel in downtown Napa

We stayed one night at Andaz Napa for a weekend getaway at Napa Valley downtown. Loved the location! The condition of the room we stayed was excellent and all staff members were helpful and accommodating. I would recommend this hotel if you are planning for a short stay in the heart of the city....

December 2019|hs221219

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

We are delighted that you had such a wonderful stay with us. We will be sure to share your comments about our property and staff with the entire team. We are looking forward to having you stay with us again soon!

Great place to stay in Napa

I would definitely recommend checking this place out. The location is awesome, the vibe and decor was really awesome too. The beds and rooms were really comfortable, and were kept extremely clean throughout our stay. The staff was always available and friendly I would definitely recommend this place...

Read More
November 2019|Dett_Sarah

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Sarah! Thank you for the great review and the perfect rating. We really appreciate the support. We hope to see you again soon!

great place to stay in napa

very good location , clean and big room and pet friendly and very good staff and very big parking space for hotel guests , good for family , guest or business travelers, center of everything and plenty of restaurants nearby ...

November 2019|skkalejandro

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking the time to share a few words about your experience. We appreciate it! We hope you welcome you back again soon. Happy Holidays!

Great Vibe

Great vibe and Napa Feel. We would recommend Andaz. GM and staff where great and friendly. Live Music in the lobby. Good food. recyclable water bottles. This is our second stay at the Andaz. location is good in downtown Napa...

November 2019|D S

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for sharing your experience. We look forward to welcoming you back!

Andaz hotel for great location in down town Napa

Very small/quant boutique style hotel. Modern rooms and bath room. Staff gave us a glass of wine upon arrival. Staff asked if we needed to have the free room snacks replenished which we did not but I thought it was a nice touch! Walk to so much. Free parking in garage right behind hotel. ...

November 2019|605donnam

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

We are thrilled to see how much you enjoyed your stay with us. We offer a complimentary glass of wine and in-room snacks for all of our guests. We hope that you will be staying with us again soon!

High end property at fair price

As my title suggests, this property is very nice and perfectly located. The outside 2nd floor bar and gathering area was my favorite spot. Lots of great spaces with a boutique feel to it. The pillows ah the pillows! I love soft feather pillows and wanted to bring ours home with us....

November 2019|Footprints673288

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

It is excellent to see how much you enjoyed your stay with us. The rooftop terrace on the 2nd floor is an amazing place to relax after a long day. Please feel free to give me a call at the hotel and we would be happy to arrange for you to have one of the pillows shipped to your house.

Excellent hotel, staff and restaurants on-site!!

I was an evacuee of the CA wildfire in 10/19. The entire staff was professional, kind and attentive. Jack, Keely and Alex are just a handful of the staff who stood out to me, providing excellent customer service. I felt safe and comfortable in my beautiful room and the lobby bar, room service an...

Read More
November 2019|Tour264452

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

We are very happy that we were able to provide you and your family a safe and comfortable place to stay during the fires. We will certainly share your comments with our team. The purpose of the Hyatt is to care for people so they can be their best and it is wonderful to see that our staff was living true to our purpose. We are looking forward to having you back with us under better circumstances soon!

Terrific service and location

We have stayed at many locations over the years in the Napa Valley but enjoy the Andaz Napa the best. The rooms are great and we love the Farmer's Table restaurant has an excellent breakfast. Mercantile Terrace is also a great place to end your day....

November 2019|kentmartinson

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you kindly for your 5-star review. We are pleased to hear you continue to return to our hotel because of our friendly staff. The Terrace is most definitely a great place to unwind after a long day of wine tasting. We look forward to welcoming you back soon!

The friendliest, most competent staff anywhere!

We stayed for 3 nights in November. The place is informal, yet beautiful with the friendliest staff I have ever encountered. From the valet parking, to check-in, to our request for toiletries we left at home, they exceeded all our expectations. The room was immaculate and quiet. The snacks and com...

Read More
November 2019|jshenning

Owner Response

jacksmock, Front Office Manager at Andaz Napa, responded to this review

Thank you so much for your five star review. It is wonderful to see how great your interactions with the staff were. We are lucky to have such caring individuals working here and I believe that is one of the main reasons our property is so special. We are looking forward to having you visit us again soon!

Love NAPA, love Hyatt

The Hyatt group in general, I feel, have really stepped up their game in the last 12 months, particularly in the customer service department but overall I love the group and really enjoyed this hotel. No onsite pool or gym but there is one close by they will shuttle you to....

November 2019|byrnekieran

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Hello BryneKieran! We really appreciate you taking the time to provide us with a rating and review. We truly appreciate the support, and hope to have you back with us again soon!

Great location

This is a very nice hotel located in the heart of Napa. Lots of shops and restaurants to accommodate everyones tastes, I would recommend taking one of the tours to vineyards and tastings as it will save you a lot of wasted time....

November 2019|n0lagrand

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We're glad to hear you enjoyed our property and the downtown area. We hope to have you back soon!

Great staff and service

From the welcome to the departure everyone and everything exceeded expectations. The room was comfortable, quiet and well appointed. Every meal was top notch, tasty and unique. I will surely make this my residence of choice in Napa....

October 2019|604geraldr

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love to hear that! We are so glad you enjoyed our property & yourself. We look forward to welcoming you back soon!

Weekend getaway

Excellent hotel! Great service! Nice rooms. Good location for shops, food and drinks. Everything is close by such oxbow, wineries and shopping. The staff is friendly and approachable. One of my favorite hotels. ...

October 2019|Mi120ro

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback! It's wonderful to hear that you enjoyed the location of the hotel and had a lovely experience with us! We know our associates will appreciate your comments. We look forward to welcoming you back again in the near future!

Amazing!

You can walk everywhere downtown. I chose to drive to Oxbow Market but I probably could have walked. Wineries are an easy drive. I chose to go to wineries during the week and spend the weekend browsing downtown and Oxbow. So many amazing restaurants in walking distance. It's definitely pricey but I ...

Read More
October 2019|byardley2

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you for the perfect rating and the review! We really appreciate the support and feedback. We're hoping to have you back with us again soon !!

Great hotel & location

The hotel is fabulous, love the terrace on the 2nd floor. Staff was personable and always smiling and acknowledging me. I loved the room and the location was perfect for seeing wineries and shopping. Would stay here again for sure. ...

October 2019|tamoo12019

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you for the perfect rating and the nice review! We really appreciate the support. We hope to have you back with us again soon!

Amazing!

This property was amazing. Rooms are suites with great amenities. Staff was very friendly and helpful. Food was great. Also, the location is perfect for everything you want to do in Napa. I would definitely stay at this property again....

October 2019|carolina712019

Owner Response

AndazNapaStaff, Manager at Andaz Napa, responded to this review

Thank you so much for the perfect rating and the great review! We are thrilled that you had such a wonderful experience during your recent visit at our hotel, and we hope to welcome you back again soon!

Great stay in Napa at the Andaz

The Andaz in Napa was a warm and welcoming host for our weekend getaway. Breakfast was plentiful and delicious- truly a highlight. The Terrace Bar was a fun place to kick back and relax - great wine list. Thoroughly enjoyed our stay....

October 2019|sgberger

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We're glad you enjoyed the Terrace! We hope to have you back soon!

Great Boutique Hotel in Napa!

Gorgeous hotel with authentic wine country feel including staff uniforms! Exceptional service as expected! Worth every dollar. Such a convenient location in a cool area of downtown Napa. We loved the four nights we were there with family for a wedding. The team treated us all like VIP’s. Loved it ...

Read More
October 2019|mauidan0

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. Our staff appreciates your kind words. We hope we are able to welcome you and your family back very soon for more memories!

Amazing hotel

Would definitely recommend the hotel. The rooms were amazing and very clean. Takes a lot for me to say wow for a room that is not a suite. We stayed in a studio. Location was close to many stores and restaurants. The staff was very friendly....

October 2019|Lora M

Owner Response

ANDAZ_Napa_Valley, Marketing Adminstrator at Andaz Napa, responded to this review

Thank you so much for sharing your experience. We're glad you enjoyed your room type. We look forward to welcoming you back!

Exceeded expectations

Exceeded expectations. The staff did a fantastic job listening and meeting our needs. The hotel was very clean, energetic, well laid out. The patio bar,fireplace lounge was exceptionally done. Comfortably energetic and fun. ...

September 2019|Mwinx

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for sharing your experience. Our staff appreciates your kind review. We hope we are able to welcome you back in the future!

Excellent choice in Napa

Beautiful rooms and centrally located, the Andaz Napa is a great spot for business or personal travel. Bathrooms are beautiful, fireplace in my room and the bed was terrific. Absolutely 5 stars for this stay!...

September 2019|guillermowilliams

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for the 5 out of 5 rating. We look forward to seeing you again soon!

Excellent !

Every detail was taken care of: Jewel at check in was friendly and efficient and offered us a room upgrade because of our Hyatt membership. Cool water was provided and white wine offered. The room was beautiful and bed was wonderful. Location was walking distance to river walk and restaurants. I wi...

Read More
September 2019|STEVEN K

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the location and had a lovely experience with us! We know our associates will appreciate your comments. We look forward to welcome you back again in the future!

Great location. Great Staff. Relaxing stay

The best Andaz I have been to (better than Tokyo, Liverpool, and Shanghai) The staff was so nice, gave us a glass of wine when we checked in. We stayed at the Tower Suite and it couldn't have been better. A short walk to Oxbow Market and a 20 minute drive to all the best vineyards in Napa...

September 2019|JohnS17291

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Wow! Thank you very much for your kind comments. We are thrilled you had such a wonderful experience during your recent visit at our hotel. It is great to hear you enjoyed our property and the downtown neighborhood! Thank you for your compliment on our team, it is truly appreciated. Hope to welcome you back again very soon!

vacation

The Andaz property was clean, the staff were friendly and very helpful through out our stay.vel They also have a great terrace on the second floor with a full bar and fire pits. Down stairs bar was lively and bartenders were friendly....

September 2019|sjlenard

Owner Response

ANDAZ_Napa_Valley, Marekting Administrator at Andaz Napa, responded to this review

Thank you for sharing! We are so happy you enjoyed ANDAZ Napa! Come back soon!

Nice place for a short quiet getaway

The property was very well presented and the staff was very friendly. Definitely would stay here again. Perfect place for a weekend getaway, close to all things in downtown Napa and perfect place to explore Napa Valley....

September 2019|Travlinterry2013

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. We hope to welcome you back soon for your next get away!

Wine weekend

The hotel was in a great location right downtown and near a bunch of fun restaurants and bars. The staff was helpful and addressed all of our needs. Overall great experience. I Would definitely return. ...

September 2019|kendrasnyder28

Owner Response

ANDAZ_Napa_Valley, Marekting Administrator at Andaz Napa, responded to this review

Thank you for the kind comments and we can't wait to welcome you back again!

Amazing weekend getaway

Amazing Weekend Getaway! This property nestled in downtown Napa boasts little eateries and several wine tastings nearby. The location of this hotel is perfect and close to many wineries. Very peaceful and serene with great nightlife! Highly recommend for a weekend getaway!!...

September 2019|alyssafarny

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We're glade you enjoyed our property. We hope to have you back soon!

Andaz

As always Andaz room and staff were excellent. The location of the hotel is jmust perfect. There is an abundance of restaurants and shopping within walking distance. The location is probably my favorite...

September 2019|ljohnson254

Owner Response

ANDAZ_Napa_Valley, Markerting Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We hope to have you back soon!

Hotel in the middle of downtown Napa

Great location! City type location, walking to great restaurants and bars, guitar player in the lobby when we got back with people dancing, and surprisingly quiet in our room. This place has everything (except a pool). Beautiful and convenient. I recommend!...

August 2019|Valerie R

Owner Response

ANDAZ_Napa_Valley, Marketing Adminstrator at Andaz Napa, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the location and had a lovely experience with us! We look forward to welcome you back again in the future!

New to Napa

This visit was our first time and we were very satisfied with it in its entirety. Upon check in, we were greeted with a pleasant young man who offered us a glass of wine. That stood out for me! The hotel had a great vibe and the Hyatt team was definitely wanting their customers to be comfortable and...

Read More
August 2019|robria1010

Owner Response

ANDAZ_Napa_Valley, Marekting Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your review. We definitely strive to make your stay away from home as comfortable as possible. We hope to welcome you back in the future!

Wonderful stay in Napa.

Great location, great hotel. Extremely professional staff. The manager for the Terrace, Gladys was wonderful. Everyone in the lobby was extremely helpful, including shipping our bottle of wines back home for us. I will definitely stay here again....

August 2019|T L

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We're thrilled to hear this! Thank you for taking a minute to share your experience. See you next time

Great staff

The staff that were on duty during my stay are great!! The hotel was clean and in a great part of Napa. Breakfast was great and not to expensive. Walking distance to excellent shops and restaurants. Overall A+...

August 2019|500jgolden

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. See you next time!

Oh Yeah

Never been to Napa. This was hotel travel agent booked. OMG. Service, food, lounge were fantastic! Was downtown with fabulous view of mountains and sunrises. From check in to check out a class experience and we will be back!...

August 2019|tbradendo

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

This is great to hear! We hope to welcome you back very soon. We hope you enjoyed Napa!

Great place to live in NAPA !!

Great experience with polite and professional hotel staff who care for your visit and makes it worthwhile! Will stay again for sure !! Lot of things to do in walking distance as located in heart of NAPA downtown! ...

August 2019|Karanpp

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. We look forward to hosting you in the future!

Predictably andaz

Relaxed but disciplined service. Like the old four seasons, so discreet that you will not notice until you visit another non andaz hotel. They are asking me to meet 200 minimum characters for the review, simply one of the best just like the Maui andaz and much better than west hollywood...

July 2019|Traveler492534

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your kind review! We hope to have you return soon!

Nice stay

My wife and I stayed at the Andaz Napa in mid July and overall we were pleased with the stay. The location is excellent near many dining options and several tasting rooms. The customer service was excellent. My only quibble is that if you have a room facing the back lounge bar, then it can get fa...

Read More
July 2019|Winston H

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We hope to have you back soon!

A definite stay hotel

Great property and location. A definite perfect stay. Rooms and staff were A+. Very enjoyable stay with no problems at all. Great welcome with a wonderful glass of wine and reusable water bottle. Nice touch. Expectations met!...

July 2019|Martintheone

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. We hope to see you again!

Great spot for a Napa getaway!

Centrally located in renovated area of downtown Napa. Hotel is modern and nicely appointed. Staff is friendly and very helpful. Our room overlooked a central courtyard which is quieter than facing 1st St. Complimentary snacks, water and soft drinks a very nice touch. Breakfast food choices varied, t...

Read More
July 2019|abotel

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your kind review! See you next time.

Relaxing Trip

The hotel staff was very helpful and quick. When I wanted to change my room or had a requests, they were quick to respond. They also had great complimentary items and services I never experienced at other hotels. I like to spend on my hotels because to me it's part of the experience. It was a great ...

Read More
July 2019|annejovine

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. See you next time

A top-notch place to enjoy Napa

The place radiates good vibes right from its open front door, which invites the guest to come in. The staff at the lobby welcomes you with a smile on their face and a glass of excellent Cabernet Sauvignon in the hand, which makes the check-in a pleasure. The design is beautiful, with accomplished sp...

Read More
July 2019|Travel58711521679

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love to hear this! Thank you so much for sharing your experience. We look forward to welcoming you back!

Andaz Napa Was Wonderfull

If you are looking for a hotel in Napa, you will not be disappointed with Andaz Napa. My wife and I stayed here and loved it. As a World of Hyatt Explorist, I received a room upgrade and all the amenities!...

July 2019|Jason M

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We hope to have you back soon!

Couples getaway

My wife and absolutely loved the hotel. The staff was very friendly as well helpful! We loved our room. Bed was very comfortable. We would definitely recommend to anyone looking for a romantic getaway! Only regret was we weren’t staying longer!...

July 2019|Phil R

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. See you next time

Great property

Nice clean hotel. Staff are typically young, smart and very friendly. Great location in Napa. Only downside is no pool or gym on site. But it’s close to many restaurants and shopping. I would return whenever I am in the Napa area ...

July 2019|LABill75225

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We hope to have you back soon!

Great location and hotel!

Such a great hotel! Friendly staff and cute!!! There was a great bar downstairs and it’s located right downtown. Rooms were very clean and we will definitely be back. Great for a large group or a groups trip!...

July 2019|Sherpa619153

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We hope to have you back soon!

Charming & Quiet

Excellent stay at Andaz! The rooms were quiet and the location is central to access everything in downtown Napa. Be sure to check out the Terrace Bar on the 2nd floor, and happy hours during the week. ...

June 2019|Wander19614604206

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your kind review! See you next time.

Wonderful

Located walking distance from everything you need in wine country. Staff was very helpful and welcoming. Very impressed and look forward to returning in the near future. Recommend both bars and the breakfast was out of this world!...

June 2019|Odyssey35397361576

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We hope to have you back soon!

Lovely hotel

Visited just for one night in June but in my 24 hours on site realized that this hotel is amazing. I was welcomed with a glass of wine upon arrival, offered a corner room that had a better view, and the snacks in the minibar are included with your stay (except alcohol.) I enjoyed walking around down...

Read More
June 2019|Excursion25349801855

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for your feedback and thank you again for selecting us to host your stay! we were able to have this resolved and we sincerely hope to have the opportunity to welcome you back to beautiful Napa Valley!

Napa Trip

Went to experience good wine and great hospitality. Hotel was way better then expected. Staff was great. Drinks were good. Bed was beyond comfortable. I wouldn’t highly recommend the Andaz to everyone....

June 2019|Curiosity07747609534

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for sharing. We look forward to welcoming you back!

The Napa Experience

I was at the perfect location. Able to walk directly out of my hotel to the Napa World. It was phenomenal! Easy access to everything. I stayed her for 5 nights and could not have had a greater experience. I was walking distance from great food and shopping....

June 2019|Trip16436789695

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. See you next time

Impressive

Wasn't sure what to expect as this was my first visit. Needless to say, I was very impressed. Getting greeted with a glass of Merlot at check-in started off a wonderful stay. Will definitely be returning on future trips....

June 2019|Michael G

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your kind review! See you next time.

excellent spot in the heart of napa

the staff welcomed us on a late check in with a very busy evening scene at the bar with an immediate room upgrade. all aspects of the hotel were modern and clean. the staff was friendly and helpful. plenty of public parking in the area....

June 2019|dvmontesdeoca

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your kind review! See you next time.

Weekend Getaway

The hotel is clean and welcoming - what I would expect from a Hyatt. What set this hotel apart was the extremely helpful front desk staff. They were amazing, even with last minute emergencies! IT's centrally located and a easy walk from anywhere in town....

June 2019|Sunshine70818

Owner Response

MichaelB19318, Director of Sales at Andaz Napa, responded to this review

Thank you for selecting Andaz Napa during your time here at beautiful Napa Valley. We always try to go over and beyond with our guests to deliver the best service possible. We really appreciate your positive feedback and we hope to see you again soon!

Fantastic Stay!

Lovely hotel - gathering spaces/amenity spaces are fantastic - something for everyone. Rooms are spacious and clean. Staff is amazingly attentive - wonderful! Hotel location is perfect - downtown Napa in the center of shopping and restaurants....

June 2019|Daydream19550400579

Owner Response

MichaelB19318, Director of Sales at Andaz Napa, responded to this review

Thank you for selecting Andaz Napa in beautiful Napa Valley, we greatly appreciate your positive feedback! We would love to have you back again soon.

Couples Retreat or Family Friendly

Very happy with our stay! Napa is more of the "city" and about a 30-40 minute drive to the wineries, which we did not know as this was our first time visiting. But zero complaints about the resort itself! We walked to every shop, restaurant, the market, etc.. My husband and I went as a couples tri...

Read More
June 2019|Jet13523523025

Owner Response

MichaelB19318, Director of Sales at Andaz Napa, responded to this review

Thank you for staying with us at Andaz Napa for your visit to beautiful Napa Valley! We are currently working on acquiring a new gym and pool because unfortunately our partner gym has closed down abruptly. Thank you once again for your great feedback! We hope to see you again soon.

Perfect hotel in heart of downtonw Napa.

Highly recommend the Andaz for first or 10th visit to Napa. Conveniently located downtown, easy walk to all the restaurants and bars. Rooms nicely appointed, staff friendly and helpful. Plan to return....

June 2019|Mison C

Owner Response

MichaelB19318, Director of Sales at Andaz Napa, responded to this review

Thank you for your great feedback! We appreciate you staying with us at Andaz Napa and we hope to see you again.

Amazing Stay!

The best staff and management of any hotel I have stayed in over the past several years. Fun and elegant at the same time! Special thanks to the restaurant and management for its extra efforts for our group. Lisa...

June 2019|LisaC4265

Owner Response

MichaelB19318, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting Andaz Napa again, we appreciate your feedback about our wonderful staff and management team. We try our best to uphold the highest standard of service to our guests. We are happy to hear from a loyal guest that you had an amazing experience during your stay. Hope to see you again soon Lisa!

BottleRock 2019 Stay

Great overall stay. Location is amazing. Staff is great. Hotel is hip & stylish. Only complaint is the price during BottleRock & the fact that there are no refundable bookings during BottleRock. Concierges are too notch! Would have been nice to have clean robes in the room daily if you can tell the ...

Read More
May 2019|DFSMaverick

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for staying with us! We are glad you enjoyed your stay and return in the future!

Great hotel

The hotel is very nice and the rooms are comfortable with everything you need for your stay. The restaurant service was a bit slow in the morning but we weren't in a huge rush so it didn't disrupt our schedule too much. Great location in Napa!...

May 2019|Shannon W

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for your feedback and thank you again for selecting ANDAZ Napa. We hope to have the opportunity to welcome you back to beautiful Napa Valley!

Stay Here!!!!

AMAZING STAY! The outdoor terrace with fire pits and lounge sofas made this hotel worth every penny. Only criticism is I wish the outdoor space was accessible past 10pm. The hotel upgraded us for free to a deluxe room wince it was my wife’s birthday. We will definitely be staying here again!...

May 2019|Curiosity15809796596

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for the kind review! We hope your wife had a wonderful birthday celebration. We can't wait to see you in the future!

most convenient place to stay in Napa

We couldn't be more pleased. The Andaz is full service. Warm, friendly, welcoming. A perfect place to land after a day of winery visiting, touring, and tasting. I highly recommend staying at the Andaz....

May 2019|Fearless41613648384

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. See you next time

NAPA DOWNTOWN HOTEL

I've stayed in this Hotel four times and look forward to returning. It's a Customer driven experience. The rooms are spacious and loaded with everything that one needs. The service level couldn't be more helpful...

May 2019|Barry L B

Discovery

It was our first time in Napa or for that matte the wine country. It was a great spot to get around and the food and room accommodations were great. Restful and fun for the wedding party. The make-up of the open areas was generous and comfy. ...

May 2019|SSWb

Just what I needed

I visited Andaz Napa for a business trip. The room was fantastic - soaking tub, fireplace, comfortable bed, and snacks = an excellent place to recharge between meetings. The only downside for me were the super dark elevators and dim hallways. I get the mood they are trying to hit, but it is not my c...

Read More
May 2019|Vacation19765003522

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your kind review! See you next time.

Great Hotel

Great hotel location, back patio and loved having 2 king beds in the room. Nice staff and lively bar at night. Would definately stay here again. Didn't eat at hotel but food looked good. Quick, nice service. ...

May 2019|Sightsee644702

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for the kind comments and we can't wait to welcome you back again!

Vinyard Adventures 2019

The Andaz is perfectly located in downtown Napa. All the resturants and bars are within walking distance. The hotel staff is attentative and accomodating. The morning coffee service at the bar is excellant. I loved the crossiants. ...

May 2019|Traveler761619

Owner Response

Road46977413773, General Manager at Andaz Napa, responded to this review

Thank you for your kind review! See you next time.

Beautiful hotel, great location, friendly staff

We stayed for two nights at the Andaz Napa and could not have been more pleased. The hotel is clean and modern and located right downtown within walking distance to shops and restaurants. Our room was gorgeous and we loved the little extra perks like a glass of wine at check in and complimentary sna...

Read More
April 2019|Samantha C

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for your feedback and thank you again for selecting us to host your stay! We hope to have the opportunity to welcome you back to beautiful Napa Valley!

A great experience at a great location.

The Andaz is within walking distance to the Oxbow Marketplace, and the River Front shops and restaurants. It’s an outstanding level of accommodations in an excellent location. If you’re coming to Napa, you might as well do it right!...

April 2019|Romero49er

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your kind review! See you next time.

Anniversary

What a great place to stay. Hotel is nice and quaint and provides everything you need. Rooms were clean and very comfortable staff was super friendly. the location was amazing and allowed us to walk to several shops restaurants wine tasting rooms and other attractions....

April 2019|klaywell

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. See you next time

Andaz is a Gem

Right in the heart of downtown Napa is a gem of a Hyatt property, fantastic hotel and amenities, did not have to drive anywhere great shops and restaurants all around you. Do yourself a favor next time staying in Napa and stay a the Andaz. ...

April 2019|Don H

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for taking your time to share your review. We hope to have you back soon!

Great time in Napa

The stay started off with a complimentary glass of wine at checkin. Friendly, helpful staff. Fun bar that made a great vodka gimlet. Wednesday live music added to the experience. Esthetic of the lobby fit the Napa vibe. ...

April 2019|F4557AJwilliamm

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for the kind comments and we can't wait to welcome you back again!

Napa Lux with Casual Comfort

Lovely experience at the Andaz - rooms are lovely with superb mattresses and pillows, breakfast area is relaxed and service is right there. Interesting and delicious food choices made the morning; great bartender and drinks made the evening. Valet was on it and brought the car as needed along with ...

Read More
April 2019|lornadoon

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. See you next time

Flawless service w/a large group

The hotel hosted a large number of our group for our cousin's 50th birthday this past weekend. Great service, and no issues. Nice location, and great bar service. Comfortable and clean rooms. Will stay again. ...

April 2019|Excursion31175734982

Owner Response

Road46977413773, General Manager at Andaz Napa, responded to this review

We love hearing this! Thank you for taking a minute to share your experience. See you next time and maybe you can celebrate a 51st Birthday! :)

Wonderful Hotel and Staff

My stay at Andaz Napa was more than amazing. The staff were very nice and the breakfast was fresh, delicious, and healthy. My favorite was the oatmeal. I did not get a chance to spend time on the Terrance located on the 2nd floor. I look forward to that on my next visit. ...

April 2019|Rachel M

Owner Response

Road46977413773, General Manager at Andaz Napa, responded to this review

We couldn't be happier to hear of your experience with us. I hope we can welcome you back soon to enjoy the terrace. There's nothing like kicking back with one of our amazing craft cocktails under the Napa sky. See you next time!

Beautiful new hotel

Andaz is a gorgeous hotel in a perfect location downtown Napa. We had great service, loved the added amenities and the food in the restaurant was very good. They had a nice discount on our upgraded room for veterans too which was appreciated....

April 2019|Karen K

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you so much for sharing your experience. We thank you for your service! We look forward to welcoming you back soon!

Napa Business Trip

I recently traveled here on business. This hotel was in walking distance of many cute shops and restaurants. In addition, it was a short Uber ride into St. Helena and Yountville where I also found wonderful shops and eateries. We did a Playtpus wine tour recommended by the concierge that I would ...

Read More
April 2019|Freedom13346307134

Owner Response

Road46977413773, General Manager at Andaz Napa, responded to this review

We are so glad you enjoyed our hotel and Napa. Playtpus wine tours do an amazing job! Hope to see you back again soon.

Great location

The hotel was in a perfect location and walking distance to all of the restaurants and bars. The room is a little small but was very nice and clean. Free water and snacks is a plus too! We were only a short drive to most of the wineries. ...

April 2019|Scenic51616295798

Owner Response

ANDAZ_Napa_Valley, Marketing Administrator at Andaz Napa, responded to this review

Thank you for your feedback. We have a variety of room sizes available should you give us another shot in the future.

Memorable Napa Hotel

First choice for an unforgettable Napa experience. Central location with excellent dining and shopping choices within walking distance. Well appointed room, luxury bath and wonderful staff that are eager to assist you. ...

March 2019|Trail16987166277

Owner Response

Road46977413773, General Manager at Andaz Napa, responded to this review

Thank you for your kind comments. We can't wait to welcome you back again soon!

Mother/daughter trip

Andaz Napa was an excellent place to stay! The hotel was conveniently located in the center of downtown Napa which made it nice to walk around. The hotel room and bathroom were comfouand roomy. Breakfast at the hotel was delicious and service was excellent. Would definitely stay here again. ...

March 2019|Global07114268178

Owner Response

Road46977413773, General Manager at Andaz Napa, responded to this review

We are so glad to hear you enjoyed your stay and look forward to welcoming you back for your next Mother/Daughter trip!

Amazing!

Andaz has always been one of my favorite hotel chains and the Napa Valley version did not disappoint. With a great bar, service, food, and valet service, all our expectations were met. We literally did not have any problems with the property or the people and would definitely stay here again. Also, ...

Read More
March 2019|Jeremy K

Wine Tasting in Napa

Great location in downtown Napa - close to restaurants, Oxbow Market, wine tasting rooms and shops. Ambience at Andaz is casual rustic. Staff are friendly and helpful. Guests are offered complimentary wine at check-in. Our room was clean and spacious with a fireplace and living room. In lieu of...

Read More
March 2019|Cheryl M

Highly recmmend for meetings or pleasure!

Outstanding service! Great location! Very cool atmosphere! Yummy food! Can't say enough good things about Andaz Napa! The staff took great care of us from the moment we walked in the door and every step of the way throughout our meeting....

March 2019|Inspiration763998

Εξαιρετική διαμονή

I traveled alone for 3 days. Fantastic place to stay, excellent customer service, very relaxing beds. The staff were very polite and they responded at once in everything. Great valet parking. Tasteful room service menu. I suggest it 100%...

March 2019|konnos2

Napa trip

Everything was great from start to finish. Check in was quick and rooms were available. Pam at concierge was amazing to deal with. She helped us plan our 3 days in Napa. We will definitely return in the near future. Great experience. ...

March 2019|avera254

Awesome Property and Staff

I would highly recommend this property to anyone wanting an awesome experience. The staff was extremely accommodating and informative. And it's located downtown right in the heart of everything. We had an absolutely amazing time!...

March 2019|Tour27938191418

Great time in Napa

We stayed at Andaz for the first time and were very pleased and impressed. The location is great and we really liked the hotel and its staff. Our room was great and had many extras which were appreciated. We will return and will look forward to it....

March 2019|Roger O

Right in Downtown Napa, Beautiful Rooms

Beautiful room had hardwood floors, huge bathtub, windows that open, two televisions, marble shower. Near everything. Perfect for wedding groups, business travel, or any venture. A+ service. Wont disappoint....

March 2019|PPPrrringle

What a place!!

Service, views, location, food, wine are all five star in my book. Will return frequently I am sure! It is immaculate, modern, and located in a perfect spot for restaurants, wine tasting and fun! Can’t say enough about it. Restaurant within the hotel has killer breakfasts as well!...

March 2019|DebbieT72

Very accommodating and perfect location

Lovely hotel in the heart of Napa Valley. Very accommodating staff and the room was beautiful and comfortable. We enjoyed a delicious breakfast each morning before heading out on our tour and loved being able to walk to dinner and shopping throughout the town. ...

March 2019|Marci T

First Class Property

Andaz Napa is a gem in the Napa Valley. You are within walking distance to some of the best restaurants in the Valley. Numerous tasting rooms within a five minute walk. Two of my favorites John Anthony and Jam cellars are connected to the hotel. Restaurants to visit: Ca’Momi, Zuzu, Taylor’s Refreshe...

Read More
February 2019|Curtis W

Nice weekend regardless of the weather condition

Very nice property in the center of town that allow for much dining and shopping. Staff was nice and welcomed us with a glass of wine and suggestions for the weekend. We could not have asked for more as everything met our expectations. ...

February 2019|Fearless55507935558

Napa fun with Andaz touch

We loved this property... great location with excellent customer service; rooms are beautiful...food was great.You can tell the employees at Andaz love their job. The lobby bar had live music on Saturday, very nice touch....

February 2019|Discover53716090112

Fantastic boutique hotel in Napa

Excellent stat. Wonderful location in Napa. Fantastic location, friendly staff and delicious food. I would definitely stay here again. The room was gorgeous and I slept beautifully. The gym was a bonus and the staff there was delightful also. Thank you for a terrific experience. ...

February 2019|TShaff

Great stay

Hotel has a great team very accommodating and friendly.Great location within walking distance to many restaurants and tasting rooms.Enjoyed the Wine Train dinner and returned to hotel to find live music in the lobby .Good vibe ...

January 2019|Adventure11591755889

Wine Country Gem

Our overnight stay on the fifth floor included a great soak in the huge bedroom tub, warm room with a fireplace and sitting room, and a helpful staff that came promptly when we couldn't figure out how to sign on to the streaming TV feature. Great place to stay and explore the new, bustling downtown ...

Read More
January 2019|Tour00320395958

Great stay in Napa during off-season

Had a wonderful babymoon in Napa at the Andaz. The rooms were very clean and the soaking tub was incredible! Great location - can walk to many amazing restaurants in downtown Napa. Staff was very nice. ...

January 2019|NorthStar51919978939

Excellent

It was an excellent choice to stay in Andaz Napa. Calm environment, kind people and good location to visit Napa winery. guest room condition is well organized and cozy. I Had a great vacation. Especially I liked the restaurant Farmers table for breakfast....

January 2019|JangmeeL1

Outstanding time

Boutique hotel experience. Enjoyed the hotel so much we returned a second time within six months. Close to restaurants, tasting rooms, and shopping. The lounge is a comfortable spot to kick back in the evening. Highly recommended! ...

January 2019|LoveTravel799037

Andaz Napa Stay

The room was beautiful, our view was nice. The valet/bellboys were very nice and accommodating. The food at the restaurant was delicious, but the waiter was not very attentive. The outdoor bar was very cool. We really appreciated the complimentary snacks and water. Myself and my girlfriend had a gre...

Read More
January 2019|GrandTour26280923502

Fantastic Stay

My wife and I loved this experience. Everyone was welcoming and warm and very open about trying to help us experience Napa. We really loved the room and the fire pit was a lot of fun in the evenings. I would definitely stay here again when we come back!...

December 2018|GrandTour09916886511

Staying Here Again- just not soon enough

Never stayed at an Andaz Hyatt property- loved it. Comfortable, nice, well appointed hotel and rooms. Concierge was super helpful. Food was excellent at each of the outlets. Can’t wait to stay here again. I cancelled another room at a different hotel when my husband’s friend said stay at Andaz if yo...

Read More
December 2018|heatherr651

Fun time in Downtown Napa

In all of our trips to Napa we have never spent time in Dowtown Napa. It was way more exciting and lively than expected. Especially for a mid December weekend. So many amazing restaurants and places to walk around! We will be back for sure and with friends to have even more fun! And the tub in t...

Read More
December 2018|JaimeSturg

Fabulous Birthday

Great experience and a beautiful Hotel! The staff was exceptional and couldn’t have been more helpful! Definitely would stay here again and recommend to everyone! Also, a great location right in downtown Napa. ...

December 2018|suzannezelias

Napa Andaz Hotel - Great Experience

I stayed at the Napa Andaz for the first time. The location is very convenient and the staff greeted us with a warm welcome and polite assistance. I would return to the Andaz for a future vacation. The Terrace Bar with the fire pit was a favorite. ...

November 2018|Susie R

Amazing

Great experience! Loved everything about the hotel and location. Warm welcome and overall great overnight. Room was quiet and had everything you would need to make your stay an unforgettable experience. I would absolutely recommend this hotel....

November 2018|Voyage21749406902

Great Stay!!!

Fantastic experience, service was prompt and friendly. Corner room top floor was amazing, beds were super comfortable will be back to stay again. Would have no problem recommending to anyone looking for a quality room and great night sleep...

November 2018|dustinrvernon

Charming hotel in downtown napa

My first trip here, but certainly not my last. Was upgraded to a King with a balcony, which was delightful. Glass of wine at check-in is nice touch. Good breakfast selections. Sorry I didn't get to enjoy more!...

November 2018|ellenm923

Great hotel in walking distance

Hotel is unique in concept. Room was spacious. Had a mini fridge and everything was complementary except alcohol drinks. Great walk in shower. It is centrally located in downtown Napa and is within walking distance to shops and restaurants. ...

November 2018|Judy S

Location, staff, beauty and friendliness.

We recently spent time in Napa and because we had stayed at the Andaz in Savannah and loved it, I decided to try the Andaz Napa. I was not disappointed with my choice. It is within easy walking distance to anything you might want to do. If you take the wine trolley, you can be picked up directly at ...

Read More
October 2018|sthomton

Napa vaca

Outstanding...just go there and have fun. Nothing left to chance. Trendy yet relaxing. Restaurant, which they don't really promote, has excellent menu and execution of our meals was spot on. Make sure and enjoy the terrace....

October 2018|ddnal

Great Hotel in a great location

From the time you walk into the hotel, until the time you leave, the staff takes excellent care of you. The all suite makeup of the hotel meant that the rooms were great size, comfortable, and great for any length of stay. It is in a great location right in downtown Napa. First time there, but wi...

Read More
October 2018|Mitch B

Excellent hotel

Excellent hotel. Clean and crisp. The staff are welcoming and very helpful. Only had breakfast there but it was delicious. Rooms are so nice and inviting. Outside fire pit a nice touch. Close to everything. Total great experience....

October 2018|lsadelmann

Convenient Location in Napa

We were given a room with a terrace that was very nice. The hotel is within walking distance of multiple restaurants and tasting rooms. Valet parking or self-parking in the garage around the corner are available. The staff was very friendly....

September 2018|jmberr

Andaz

trip to napa valley, location is excellent, hotel is excellent, close proximate to restaurants,shops, and wineries.Staff was great, vallet parking, rooms excellent, outside bar with fire pit and food, live entertainment....

September 2018|slavalerman

Well Appointed Downtown Hotel

We stayed at the Andaz Napa hotel because it looked like a great location in downtown Napa. We could not have been more happy with our selection. The hotel had a trendy vibe when you walked in, and all the staff members were awesome and attentive. Our room, which was a junior King suite, had all ...

Read More
September 2018|499MikeS

Wonderful, wonderful experience at hotel Andaz Napa!!

We spent four days and three nights at Andaz Napa and were so amazed by the friendliness and helpfulness of the staff at the hotel!! Each staff member went out of their way to make us feel welcomed as though they knew us well! We would definitely stay here again!! Loved the soaking tub and used it ...

Read More
September 2018|debbiej61

Tour of Down town Nappa

We went To Nappa Valley and decided to stay in downtown Nappa at the Andaz. The hotel was in a great location close to shopping, dinning and winneries.The food was very good and the staff was very helpful and took the to get to know us. We would for sure stay at this hotel again....

August 2018|Lewis T

Top Notch!

Top Notch facility. Had a wonderful experience and can hardly wait to come back with my wife so that she can have that same enjoyable experience. The staff was very nice, helpful and genuine. Thank you!...

August 2018|Jim B

Wonderful Stay in Downtown Napa!

We had a wonderful 3 night stay at the Andaz. It is within walking distance of some fantasic food and drink and was convenient to drive out to the rest of the area. The beds were comfortable and the room very quiet. The second floor terrace was lovely and the lobby comes alive in the evenings. Would...

Read More
August 2018|ace10595

Napa Visit. Andaz stay

My wife and I were on our 5th trip to Napa Valley. Andaz was a nice hotel but needs some renovation. however service was great. We were delighted about the attention we were getting. The food was good but could be improved....

August 2018|104don

Wonderful Experience all-around

My wife and I are very particular about where we stay for travel. The Andaz in Napa was one of the best hotel experiences ever. The people at the front desk were extremely friendly and helpful. The room we stay in was awesome. All updated nicely with comfortable bed, and unique layout making it...

Read More
August 2018|BillAIII

An overall perfect stay.

The Andaz was our last stop on our vacation. This hotel was very chic and perfectly located. They were so welcoming and helpful from the minute we pulled up. The room was extremely clean and fully updated. The bathroom was spacious. The bed was so comfy. Overall it was the perfect stay. I will conti...

Read More
August 2018|LorA818

When we walked into the lobby of the hotel, we were very surprised, very comfortable, happy & easy check in

The Hotel Location was perfect in the downtown area. Easy parking even we had a 30 foot long RV. Staffs are very friendly and professionally in every department. Our late late dinner was awesome ~ the deluxe room was amazing. ...

August 2018|324yvonneg

Awesome property!!!

Loved the second floor terrace. Great place to relax and enjoy an adult beverage. From check-in to check-out, the staff was great, room clean and comfy with a well appointed bathroom. Definitely on my list of places to visit again....

August 2018|PatB2262

Great property!!!

We had a wonderful experience and will definitely be back! Property was very nice; rooms were modern, clean, and comfy beds. Check out the cool outside bar on the 2nd floor. Location is perfect ... walking distance to shops and restaurants. ...

August 2018|Aimee F

Quality accommodation in the heart of Napa.

After an 8 hour road trip, we were welcomed at Reception by Scott who speedily resolved a problem of my making. Once accommodated, we enjoyed the hotel's creature comforts and central location, Napa's shops and its dining options. Highly recommended. ...

August 2018|Brian S

lovely central Napa hotel

very comfortable room, fab bathroom, great wine in secluded terraced bar, and huge breakfast! the free wine on arrival was delicious and very welcome and unexpected after a long drive from our evacuated Yosemite hotel..... an unexpected visit to Napa, and not enough time to explore, but we would sta...

Read More
August 2018|heathere101

Never Disappoints

The Andaz Napa is always our choice whenever we visit Napa. This hotel has never disappointed, and is excellent in every way possible. Definitely one of our favorite hotels in all of our travels. We will definitely be back....

July 2018|ggblc

Perfect location in Napa

Downtown location close to everything in Napa. Helpful friendly staff. Nice rooms with great rain showers. Well stocked bathroom. Non-alcohol stuff in mini-bar complimentary. Really enjoyed our stay. Would stay there again if in Napa....

July 2018|travelj12

ANNIVERSARY GET-AWAY

Great Hotel! Andaz Napa is a great location, very central to fine & casual dining, wine bars, shops. The staff is exceptional, rooms are small but very nice. Guests get a welcome drink upon arrival. the mini-bar is complimentary except for the alcohol. Will certainly stay here again....

July 2018|Camper771067

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting Andaz Napa to host your stay! We are so glad to hear you enjoyed all that downtown Napa has to offer as well as our exceptional staff. We look forward to the opportunity to welcome you back to beautiful Napa Valley! Best regards, Michael Bergin

4th of July vacation in Napa 🍷🍷🍷

This is our 3rd stay at this hotel and it’s a wonderful boutique hotel that’s modern, intimate and luxurious. It’s a great location to walk to many restaurants and shops. Very easy walk around town. Self Parking is also convenient, right behind hotel....

July 2018|pomhawaii

Oasis in Napa!

The Andaz Napa is a fantastic hotel! The staff is friendly and knowledgeable, and they gave us excellent advice on our vacation. The restaurant used fresh, local ingredients, and the Terrace bar was so relaxing and fun! Our room was extremely well-equipped with snacks and toiletries, and the rai...

Read More
July 2018|CindyCMichigan

A gem in in the heart of Napa.

A gen in gem in the heart of Napa. Entire experience is seamless. Staff is attentive and the location is within walking distance of most of the points of interest. Parking is convenient and free with great access to the hotel....

July 2018|479lawrencez

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting Andaz Napa to host your stay! We are very proud of our staff and it is so great to hear that they were able to make your stay even more enjoyable. We sincerely hope you have the opportunity to make it back to beautiful Napa Valley! Best regards, Michael Bergin

Excellent Hotel and Location

Best choice for visiting Napa. Within walking distance to Oxbow Market, restaurants, tasting rooms and music venues. Staff is very friendly and greets guests upon check in with a glass of wine. Will definitely return....

July 2018|visit789

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting us to host your stay! We are so glad to hear that you were able to enjoy so much that downtown Napa has to offer. We sincerely hope to have the opportunity to welcome you back! Best regards, Michael Bergin

DO IT!

Andaz Napa knows how to treat people and how to keep up a great hotel. Freestanding MTI tubs in the room with all the amenities we could have asked for AND dog friendly. Its pristine, close to all the downtown fun and nightlife! Great bar and don't the masseuse on Fridays! This hotel exceeded my alr...

Read More
July 2018|nic0lelevy

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

We are so happy to hear you had a great stay with us! Our guests and staff love it when others bring their dogs to the hotel :) We sincerely hope you are able to make it back for another great Napa trip. Best regards, Michael Bergin

A breath of fresh air!

We went for a mini vacation and we absolutely loved this hotel! Starting with the staff, they were welcoming and helpful the entire time we were there. Rooms were clean and comfortable. Lots of amenities and very quiet. Breakfast at the Farmer's Market was delicious and the service was excellent. Ev...

Read More
July 2018|rlastrom

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting Andaz Napa to host your mini vacation! We are so glad to hear that our staff was able to enhance your stay. We sincerely hope to have the opportunity to welcome you back to beautiful Napa Valley! Best regards, Michael Bergin

.

Great hotel. Nice size rooms and clean. It is in a great location. There are a lot of great restaurants in walking distance. The staff was very friendly and accommodating. Overall we had a great experience staying here....

June 2018|Rachel Ann D

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

We are so glad you enjoyed your stay with us! The restaurants in downtown Napa are fantastic and there are so many great options to choose from. We sincerely hope to have the opportunity to welcome you back! Best regards, Michael Bergin

Perfect short vacation

A prefect place for family to enjoy Royal treatment from staff and excellent food and drinks. respectful and friendly staff. Beautiful rooms and amazing food and service. I recommend it to Family and business vacations....

June 2018|Gabriel K

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for your feedback! We are very proud of our staff and we are so glad to hear you received excellent service. We sincerely hope to have the opportunity to welcome you back to beautiful Napa Valley! Best regards, Michael Bergin

Great stay

Bell staff was great. Love the location in downtown Napa, central to many restaurants and downtown tasting rooms. Breakfast was good. Nice gym next door to work off the wine and food. Lol. Would definitely recommend this hotel ...

June 2018|dklacy

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting Andaz Napa to host your stay! We are very happy to hear you enjoyed our staff, downtown location, and Andaz Farmer's Table. Working off the wine at Excertec makes a great trip to Napa guilt-free :) We sincerely hope to have the opportunity to welcome you back! Best regards, Michael Bergin

Unbelievable

unbelievable! lovely! no complaints!!! I would recommend to anyone or everyone! Great stay. With celebrities staying in the hotel, everyone was treated equally. I would/will be back to this hotel the next time I am in Napa!...

May 2018|P6899DVstephaniew

I finally found THE place.

Andaz is in a perfect location, including the free parking garage. The rooms are clean and beds are very comfortable. The rooms are very spacious. Considering prices in the area, it was worth it. Definitely coming back....

May 2018|anadeaa

Highly Recommend Andaz Napa

The hotel was clean, modern and in a great location. Staff was friendly and knowledgeable. Complementary coffee in the hotel lobby in the morning was great. Walking distance to wineries, restaurants and shops. ...

April 2018|colleenesposito

Great location and great staff

The Andaz is downtown Napa within walking distance of many restaurants. The staff is exceptional. It's as if the staff really enjoys taking care of the guests. They are always engaging, helpful and smiling. The Terrace area, when open, is a great place to hang out with friends. ...

April 2018|thedonwhite

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

We are so glad to hear you enjoyed our downtown location and friendly staff! The Mercantile Terrace is a great place to relax and enjoy some food and drinks. We now offer live music on the Terrace from 5-8pm on Wednesday nights and we hope you have the opportunity to join us again. Best regards, Michael Bergin

Napa Weekend

Hotel centered in the town of Napa. Can walk to everything in town. Recommend renting electric bikes to tour around if you do not have a car or even if you do. There restaurant for breakfast was excellent. The street was a bit noisy but tolerable. ...

April 2018|DaveD30

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

We are so glad to hear you enjoyed your stay with us and our downtown location! The Andaz Farmer's Table is truly a great option for breakfast before heading out for the day and the Vine Trail is such a fun way to see Napa. We sincerely hope to have the opportunity to welcome you back! Best regards, Michael Bergin

Perfect location

My husband and I went to Napa to visit wine country. We have stayed at a Andaz before and really liked it. Perfect location. Centrally located in downtown Napa! Close to many tasting rooms, which we loved! ...

April 2018|AngelaManteufel

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for your loyalty to Andaz Napa. We truly appreciate it! The number of tasting rooms that have sprouted up in downtown Napa has been fantastic. It's nice to have so many great options within walking distance while only being a short drive to the vineyards. We hope you were able to enjoy some of the great restaurant options downtown Napa has to offer. If you are able to make it back we do offer live music on Wednesdays and Saturdays. Best regards, Michael Bergin

Location,location,location

Perfect location in downtown Napa walking distance to the finest wine bars and restaurants. Concierge, restaurant, bar, and cleaning services were outstanding. I highly recommend this first class Hyatt hotel. ...

March 2018|Irene_Bradley

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting us to host your stay! We are so glad to hear you enjoyed our downtown location and staff. We also offer live music on Wednesday and Saturday nights if you are ever planning another trip back to Napa. We sincerely hope you are able to make it back to beautiful Napa Valley in the near future! Best regards, Michael Bergin

Napa Valley Stay

Great hotel! Helpful friendly staff. Comfortable and awesome rooms. Best shower! Loved the complimentary waters and snacks. The gym right next door was perfect! Would stay here again! Location to Sonoma Valley and Napa Valley is perfect. Loved Oxbow Market and it’s right down the street! ...

March 2018|elisac0lstad

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for staying with us! Having a full service gym at your disposal when staying at a downtown property is a great amenity and we love all the different options to choose from at Oxbow Market. We sincerely hope to have the opportunity to welcome you back! Best regards, Michael Bergin

Great location & excellent customer service

This is our 2nd stay here & I would highly recommend it to anyone. The staff is absolutely committed to making your stay perfect. The rooms are spacious and very clean. I did not eat on property, but one of the couples in our group did and said the food was excellent!...

January 2018|Gohawgsgo

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for selecting us to host you again! We are so proud of our staff and it is great to hear that they were able to make your stay more enjoyable. We sincerely hope to have the opportunity to welcome you back! Best regards, Michael Bergin

Great stay, good location

Highly recommend this hotel. Staff was very nice and the amenities are great. All the snacks and beverage in the room are complementary which makes a really big difference. Sexy bath tub in the loft! Good location ! ...

January 2018|sallyk808

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us. Our guests really enjoy the complimentary snacks and the tubs are a really fun touch as well. We sincerely hope to have the opportunity to welcome you back to the beautiful Napa Valley! Best regards, Michael Bergin

What away to spend your anniversary!

Pleasantly surprise and a memorable 40th Anniversary at Andaz, Napa. First timers to Andaz, and was impressed on the new accommodation concept by Hyatt and the service. We received a complimentary bottle of champagne and chocolates during our stay. It was like a home away from home. It was great to ...

Read More
January 2018|garypI7518KR

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Hi Gary, Thank you so much for the nice review. We are so grateful for the opportunity to host such a special occasion. We sincerely hope to have the opportunity to welcome you back. Best regards, Michael Bergin

Best Stay in Napa

Without a doubt, our stay with The Andaz was one of our best ever in the valley It was my 45th birthday and we could not have imagined a better experience.. The room was fantastic (as always), the check in process was seamless and the generous gift of a bottle of Champagne capped off what was alrea...

Read More
January 2018|Eddya98

Andaz

Great customer service, live band on Sat. night, quiet for sleeping, complimentary cocktail at check in, outside patio is fun. Would definitely recommend. Located downtown and close to all shops and restaurants....

January 2018|MichelleV2967

It was great.

I found this place on google maps and I picked it for its central location. It was fantastic. They upgraded our room for free. They had chrome cast in the rooms. There was a tub and a shower. The room service food was great too. I recommend the Kobe burger with blue cheese....

January 2018|The0dark0one

Hotel in the Heart of Downtown Napa

Great location and ambiance. I love the Terrace Lounge. It is nice to get complimentary snacks and drinks in the room. The regular rooms are small, but the baths are very nice. I like that we could go up the bar in the lobby at anytime and order food or drink....

January 2018|Merlin W

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

Thank you so much Merlin! We are so glad to hear that you had a great stay with us and we sincerely hope to have the opportunity to welcome you back to the beautiful Napa Valley!

Andaz visit

Andaz is a great hotel in a great location. Right in the heart of downtown Napa. Close to restaurants and shopping. Just a short drive (or Uber) to local wineries. Smaller property, which is wonderful! We did not hear our hotel neighbors at all and street is not busy so outside noise was at minimum...

Read More
January 2018|SoCalGirltraveler

Owner Response

Michael B, Director of Sales at Andaz Napa, responded to this review

We are so glad to hear you enjoyed your stay and we sincerely hope you have the opportunity to make it back to the beautiful Napa Valley!

Outstanding Hyatt Andaz

The Andaz is a small luxury hotel that creates an atmosphere of casual elegance. They have a prime location next to a brand new retail and bar district in Napa City, creating an exceptional experience on top of the already outstanding Napa Valley destination....

December 2017|Mark154943

Andaz Napa

The staff was so amazing and wanted to make our stay special. So helpful. We only had room service and it was quick, hot and delicious.The accommodations absolutely wonderful!! Located in a perfect area for walking around....

December 2017|L8775LUjuliep

My husband and I were celebrating our recent marriage.

My husband and I were celebrating our recent marriage. When we checked in Melissa had asked if we were celebrating a special occasion and we told her we had just gotten married on December 8th. She had a bottle of champagne with gourmet chocolates and a personalized card addressed to us congratula...

Read More
December 2017|Roger R

Great Stay

Even for just one night I had a wonderful stay. Staff was friendly and helpful. My room was clean and ready when I arrived. The hotel is located in a great central location close to restaurants and the downtown Napa area....

December 2017|pamelaaA9687NS

Great boutique hotel in downtown Napa

Just had a very nice stay in this ideally located hotel. I live about an hour away from Napa so visit frequently but usually on a day trip. Staying downtown was for a special occassion and the Andaz was a great decision. An easy walk to the riverside and Oxbow Marketplace, the Andaz is a perfect ...

Read More
December 2017|Gary R

Great Stay

Excellent place to stay.. Great Staff and centrally located on downtown Napa. Great outdoor bar and eating area on the 2nd floor. Had a wonderful time sitting around an large outdoor fire pit. Highly Recommend the Andaz!...

December 2017|kevingw2017

Wonderful Stay!

Great hotel; warm and inviting, excellent attentive service, clean and spacious. Bed was a bit soft first night, but the second night we requested they change the mattress which they did with no hesitation. Love the lounge area, and hotel welcomes pets!...

November 2017|junebugchow

Hyatt's Best Wine Country Location

Andaz Napa California is located in downtown Napa. It is in the perfect location within walking distance to everything downtown has to offer. The hotel has a beautiful ambiance in dark, neutral colors. I reserved the Andaz King with the city view. It was the basic room so it was a little small but n...

Read More
November 2017|JennetG8

Great room, nice services

We spent a wonderful night at Andaz. My wife really loves the bath tub and fireplace in the room. I really appreciate the room upgrade we got. Definitely will recommend Andaz Napa to my friends visiting Napa Valley....

November 2017|98yuel

Everything I hoped for

The hotel and staff were everything I was hoping for but not really expecting. Room was quality, clean, roomy and quiet. Staff was wonderful. Always ready with an idea or to awnser a question. Hotel is very tastefully done to look more Napa rustic the than average marble lobbied lux hotel. ...

November 2017|jimhP9354TL

Great Hotel

Great hotel in downtown Napa. 15 minutes to Yountville (Great restaurants). I would definitely stay here again. Pay for the upgrade. I really liked the in room amenities such as snacks and water. Internet was great and fast. Free parking was right behind the hotel. Price we paid was fair. Be...

Read More
November 2017|T3634HOwilliamj

wine adventure

Great hotel and location. Easy to walk to a variety of restaurants. Rooms are spacious, nice bathroom and with the see through fireplace makes for a great evening in the room sipping wine. Little on the expensive side but overall was a fantastic trip....

November 2017|Daniel W

Napa vacation

Beautiful hotel. Great location in right downtown Napa. Can walk to restaurants, coffee houses and bars. This hotel has a beautiful terrace on top to enjoy a cocktail by a fire pit. The staff goes out of there way to welcome you and make your stay wonderful. Rooms are pretty with incredible bathroom...

Read More
November 2017|Z7939UVkathleenw

Amazing Stay at Hyatt Andaz Napa

My stay was amazing!!! At check in I was greeted with prompt valet service, a glass of delicious wine (my choice of red or white) and fresh cooked potato chips. I stayed in the loft room that greeted me with a wonderful soaking tub, fire place and cold beverages with snacks. The room was amazingl...

Read More
November 2017|R6662FUlisah

Spa like rooms

An amazing place! We only stayed one night but wish we could have spent a week here. The rooms were like a spa. Make sure you save time to just hang in your room. The staff went above and beyond to make us feel comfortable....

November 2017|P1060TKtimd

Great hotel with good staff and environment

In the heart of Napa downtown. Easy to walk to places. The room was very clean and the service was very quick and friendly. The breakfast restaurant offers good food selection. The live music in the evenings also made the bar more appealing. ...

October 2017|dday408

Best Place for our Wedding Stay

We chose Andaz for our wedding which was celebrated at Auberge Du Soleil. The rates were a little high due to harvest but very large room and much better for us than having stayed at Auberge. We enjoy having a little bit of a social scene at our hotel and Andaz delivered. The staff was spectacula...

Read More
October 2017|Andy A

Fabulous hotel and amazing staff

This is a great hotel. Very comfortable. Great food and bar. Enjoyed local music. Have to complement the staff. They remember you and your preferences and were able to keep us calm and informed during the first night of the Napa fires. No small feat. A call to the front desk at 3 a.m. was answered...

Read More
October 2017|allibym

One of the best hotels we've stayed at

We were here for our first year anniversary and we will absolutely be back. The staff was incredible from start to finish and gave great recommendations for places we could go during our trip. A must-stay location in Napa...

October 2017|sedalem88

Terrific hotel with great location for enjoying Napa Valley

This hotel is located on 1st Street - easy on and off Highway 29. Walk to restaurants and Oxbow Market in downtown. A quick drive to Yountville, St. Helena, etc. The hotel is new and modern. Great rooms, easy self parking or valet. The restaurant offers a very interesting and healthy breakfast menu ...

Read More
October 2017|Debbie W

Great staff, nice clean room, great food and drink options

Everyone was really friendly and helpful. Ben was great. The breakfast was delicious. The hotel had a great drink menu. Best location! The hotel is close to everything, walking distance to everything. The hotel is a little pricey but so worth it!...

September 2017|D2551ZOpaulm

5 "Wine"derful days in Napa

There is nothing but good to say about this amazing hotel in the heart of downtown Napa. We walked to The Wine Train, Oxbow Public Market, 5 different restaurants, and just to sightsee. Unlike a resort outside of town where you might feel landlocked, we just headed out the door! You pretty much hav...

Read More
September 2017|Momsinc

Wonderful Stay

Accommodations are wonderful with great size of bedroom and bathroom. Showers are great size and amenities top-notch. Staff accommodating and willing to go above and beyond. The fitness center is well equipped. The location is walking distance to some great restaurants....

September 2017|isabelsM4906LA

Exception service and stay

Would definitely return!! They went above and beyond to satisfy. Room was very clean and service was wonderful! Breakfast was delicious. Valet parking was very prompt. Walking distance to everything one could want....

September 2017|SGiurintano

Great location

Millennial haven. Great hotel for young people. Eclectic food. Great location. The "new" downtown Napa will be steps away. This hotel is somewhat on the expensive side. Very enjoyable and I would come back. In the center of Tampa and well located within walking distance of many hotels and wine b...

Read More
September 2017|R9199EXjohnr

Nice Hotel

Excellent hotel and staff. Staff went out of their way to greet us each time we left for an outing and returned. Good valet service. Convenient to many locations in the Napa Valley for dining and to most wineries. Would stay recommend and stay there again....

September 2017|Roseanne C

Nice Weekend Getaway

Conveniently located in downtown Napa with easy access to the rest of wine country. Many places to explore in downtown Napa and walking distance to Oxbow Market. Guest rooms were very comfortable and staff very pleasant....

September 2017|khienglin

Lovely Casual, but Upscale Hotel

Lovely place to stay in a great location within Napa. Casual feel, yet high end finishes to the room. Good customer service and a fun atmosphere. We were greeted with a glass of wine and given good recommendations on activities to entertain us. We would stay here again....

September 2017|654jeannemarie

VERY NICE BOUTIQUE HOTEL

Was not familiar with the Andaz brand of Hyatt hotels. We stayed in the Andaz hotel in Napa California. We were very pleased. The rooms were very comfortable with many nice amenities. The hotel lobby was very much decorated to reflect the area and it had available nice food options. Liked the ...

Read More
September 2017|scooter72

Hyatt Andaz

This is my first trip to Napa and I can tell you there is no other hotel I will ever consider when I return. The staff is so helpful and accommodating and every experience and interaction I had was memorable and positive. In addition, the complimentary wine at check in was an unexpected plus. I can'...

Read More
September 2017|E1340DKdanielh

Wonderful hotel

We were in Napa for just two days but had a great time. The concierge created a day plan for us including driving directions, and a few 2 for 1 coupons for tastings. The room was large and very comfortable. Staff were attentive and offered wine upon arrival.. nice touch. I'll be coming back to stay ...

Read More
September 2017|C9224QStheresac

Napa Wine Trip with friends

The Andaz Napa hotel was the perfect stay. The staff was great! I wasn't sure about the hotel because of cost but had two people in Memphis say it was the best. Actually after watching prices online, not bad at all. I would definitely stay there again! The location was great! We walked to restaurant...

Read More
August 2017|Sandra C

Great time in Napa

This hotel was in a great location, room was clean and nice. A bit on the loud side with the AC unit however. Our room faced the open bar area so if you want quiet request an outside facing room. Best Italian restaurant right across the street literally....

August 2017|X9748KWcindyl

Great Hotel

Great location and very clean. Staff very friendly. Check in was really quick and received an email when room was ready which was hours before actual check in time. Online checkout was equally as easy. Highly recommend this hotel. ...

August 2017|mikecA4800AF

Great boutique hotel in downtown Napa

We loved this hotel! Everyone was friendly and helpful and the location and facilities could not be beat. Loved the 2nd floor bar, the downstairs bar and breakfast room and live music. All the staff was amazing....

August 2017|Nathan H

Great Stay!

First trip to Napa, couldn't have been happier with the Andaz and our room and the customer service there! We stayed on the 2nd floor in room 206. Big room and private deck with table and chairs. The Merchantile Bar on the 2nd floor is a must visit, bartenders make great drinks!...

July 2017|David S

Really cool hotel

Very hip hotel. Check in was easy. Staff was friendly. Very central in Napa downtown. We had a rental car so we drove to the different vineyards. If I visited again I personally would probably stay more central to the vineyards like yountville, but loved this hotel! ...

July 2017|becky f

Great location!

Quality accommodations in a great location. Staff was friendly and helpful. Room was clean and quiet. Would definitely stay there again. Free parking in garage next to location. Walking distance to Oxbow Public Market....

July 2017|Larry C

Always a delight

The beds are so comfortable and the shower is great .I love the spaciousness of the rooms. It is ahappening hotel without it being loud and obnoxious. The staff is kind and very helpful with any request I had...

July 2017|B9090OCmichellel

Perfect

The hotel staff is friendly and right there when you need them. Room was clean and very nicely appointed. Very nice decor. Loved the location and walked to our favorite place Cole's Chop House. Everything is within walking distance...

July 2017|robertkY1921WJ

Amazing Trip to Napa

We recently stayed at the Andaz and loved everything about it. Everyone was very polite and accommodating. The hotel it self was clean and updated with a unique Napa charm. We had a Large Terrace room with a private balcony which was great. Even though the balcony was on the street side it was still...

Read More
July 2017|JbKCtoLA

Great hotel

The hotel is right in the heart of Napa so you can walk to restaurants and wine tastings. The staff was friendly, helpful and the hotel was clean and beautiful. I debated between this and a few other hotels but I was glad that we stayed here....

July 2017|davesD5368JH

4th of July

The people that work at this hotel is what makes it a great stay. They go above and beyond expectaions. Their is a great vibe and if you have a problem with anything you just ask and they will take care of you!...

July 2017|B4828KDmichaelk

Gem in the City

Quaint rustic attractive hotel in the heart of the city. Close to the action and farm fresh dining. Staff is accommodating and goes out of its way to please. Adjacent public arking lot provides free parking and easy access to the hotel....

July 2017|479lawrencez

Downtown Napa-aaah

Excellent hotel in a perfect location. Must hangout on the 2nd floor Terrace for cocktails at night. Close to the all vineyards. All within ~30 minutes or so. And, we discovered do much to do around town. The Oxbow market is a must. Hog Island restaurant for oysters and champagne. ABC for breakfast....

Read More
July 2017|Cwarticki

Very nice stay at Andaz

This hotel has a terrific location (in the heart of Napa, walk-able to everything we wanted to get to on foot), stylish and spacious rooms, and friendly, efficient service. I would stay there again in a heartbeat....

July 2017|565rebeccaa

Anniversary Celebration

Without a doubt Andaz is the perfect choice when looking to enjoy Napa. Excellent customer service, spacious room, and in the heart of Napa. This will definitely not be my last time visiting. I highly recommend it. ...

June 2017|675zarinag

Napa trip

Wonderful hotel! Would recommend and stay there again! Great location! So much to do and see right around the hotel. Lots of great restaurants nearby and the oxbow market was awesome!! Highly recommend!...

June 2017|M5460FGmicheler

Ideal Honeymoon Location

Great location and everything is in walking distance - Restaurants, wine tastings, art galleries, and live music. Excellent, outgoing, and friendly staff. The rooms are very and spacious, and the bed was very comfortable. ...

June 2017|Damon J

Andaz Napa rocks

Super cool property. Great rooms. Perfect location in Napa. You can walk everywhere and central to Napa Valley wineries. A nice gym is the only thing missing and a pool. Loved the mini bar with all the local wines and spirits...

June 2017|JenniferBrooke2016

Designer Lady

Lovely hotel that is well located in Napa, walking around town is easy. Contemporary design that is very attractive, and the rooms and baths are well appointed and functional. Staff seemed young and a bit aloof....

June 2017|Donna D

Wonderful weekend stay

This hotel was conveniently located in downtown Napa close to shops and restaurants. The food in the hotel restaurant I would highly recommend. We had breakfast there 2 mornings and it was very good. The beds, linens and pillows were so comfortable!...

June 2017|Vanessa V

Wonderful experience

Our stay at the Andaz was to celebrate a special birthday - it was perfect in almost every way - only disappointment was the small size of the room for the price. Keely at the front desk and Clare at the lobby bar were both delightful and made our visit to Napa truly memorable. ...

June 2017|kristinad513

WOW

All I have to say is I'm super impressed and had the most memorable stay I've had in a while. I've been very loyal to SPG as a platinum member, read some OK reviews about the Westin couple minutes from the Andaz, but my girlfriend and I were more inclined to stay here as the rooms looked bigger and ...

Read More
June 2017|ds121817

Wonderful stay at Andaz Napa

Had a wonderful stay at Andaz Napa - it was our anniversary trip and they accommodated us very well. Very caring staff and rooms were in great condition. Bed and bedding was one of the best we had in few years. Highly recommend this hotel!...

June 2017|myseulgi

Very Hip

As you enter the lobby the greeter and desk personnel are dressed as we were. Wonderful use of textures and light in lobby and on floors. Extra care in decor and amenities. Loved the complimentary snacks to munch on....

June 2017|julierM5364XQ

Like Vegas in Napa

Gorgeous, spectacular and clean hotel with kind, warm service from every single member of staff. Takes accommodation to a new level. I can't think of one thing that could have been improved. Perhaps an in-house spa or store? I'm sure Andaz will expand in time and I can expect to see more wonderful a...

Read More
May 2017|Gem620

Oustanding service and rooms!

The staff is very friendly and helpful. Not too many hotels offer wine at check-in, a very nice idea! My room, even next door to an elevator, was very tranquil. The rooms are spacious and contain nice amenities. I would absolutely stay again!...

May 2017|juliejC1810VH

Great place to stay in Napa

Andaz is a very modern and trendy hotel in the heart of Napa. It is a bit pricey, but you get what you pay for.The rooms are spotless, modern and have all the amenities needed to enjoy your stay. It is located within walking distance to many Napa restaurants as well as Oxbow market. Many winieres a...

Read More
May 2017|blubird302

Very Enjoyable

Really liked this hotel. Had a great corner room, great size. Nice sized shower too. Bar area was always hopping when we came back from dinner. No problem getting an Uber to get to dinner or to get back to the hotel. Walking distance to some good breakfast spots too. Would love to stay here a...

Read More
May 2017|DisneyDave2010

Great place to stay

Fantastic! Great location, atmosphere and service! Complimentary parking and snacks were great!!! Rooms were very good size and clean. Plenty of things to do within walking distance. Would definitely stay again!...

May 2017|Mattmo123

The best in Napa

Excellent service, restaurant and accommodations. Pre arrival concierge services were superb. Very helpful in making wine tour arrangements and dinner reservations. All of the staff were very friendly and accommodating....

May 2017|K6377JZrobertp

Great hotel in Napa!

Customer service was outstanding and the décor of the hotel was very cozy and non commercial. The back patio/bar was awesome and fun with a full service bar and great crowd at night. Rooms were a very comfortable size and clean....

May 2017|brianrY4937NC

Great place to stay and feel at home in the Napa Valley!

One of the best hotel teams that I have ever encountered. No request was overlooked or ignored! Great hotel in downtown Napa. Downtown Napa is not as vibrabt as neighboring Yountville, but great Uber X drivers will get you to Yountville for $15-$20 in the evening for dinner and shopping. Convenient ...

Read More
April 2017|Hotelguest60795

Friends trip to Napa/Sonoma

4 ladies sharing one room and one bathroom is normally a great opportunity to get irritated by one another! The large room with 2 king size beds gave us all plenty of room to feel like we had our own space. The double sinks in the bathroom gave us plenty of counter space for all of our stuff. Beds w...

Read More
April 2017|Kelly G

Oasis in the midst of Napa

Great location for being able to absorb the best of Napa County. Located conveniently within the city of Napa, and within walki9ng distance to remarkable restaurants, wine bars/shoppes, and the unique Oxbow Market. And, just south of culinary mecca Yountville....

April 2017|Carter P

Best of the Best

Having traveled all over the US and World, I can confidently state that our experience at Andaz was on par with the best of the best, thanks for a restful stay. The location was prime and the down comforter was great....

April 2017|874daryll

Very Pleased!

We found the hotel to be very welcoming! I loved the glass of wine upon our arrival! I loved the room, particularly the rain shower and I thought the deck was relaxing and comfortable. A beautiful boutique hotel in a lovely setting. I will stay here again the next time I visit Napa!...

April 2017|laksj2017

Amazing hotel in downtown Napa

It is a great hotel at the heart of Napa. Must check it out! The food in the restaurant is great! Even not staying in the hotel, you can come anytime to enjoy the food and feel the comfortable pressure less service they provide. The room is clean and comfortable. and one more thing, the food and d...

Read More
March 2017|YiHsun Y

Excellent Place to Stay

The rooms are fantastic. The beds were comfortable. The rooms were quiet and clean. Great area. In walking distance to the downtown shops. The staff is helpful and oh so friendly. I would recommend this hotel to anyone staying in the downtown Napa area....

March 2017|H4458QGsandram

Modern, Clean and in Perfect Location

In the heart of downtown Napa, Andaz is a great place to stay. It's clean and modern; rooms are great, and staff is extremely friendly. Valet parking is convenient, even though it costs extra. Will certainly be back....

March 2017|Denis Grigoriy R

Great new hotel

My wife and I had a great time, great look and feel. The location was great too for getting around! Modern and appears to be relatively new. Very affordable for the area as well. I would highly recommend this hotel!...

March 2017|matthew_wilkins

Very Nice Hotel, Almost too Trendy

We enjoyed this hotel and it is very trendy and contemporary. It was nice to have two king beds in the rooms as we were traveling with girlfriends. Rooms are very nice and water and sodas are provided for free. They show that snacks are as well, but we only had a small bag of popchips and a grano...

Read More
March 2017|YvonneR496

The Andaz: A Great Hotel

The Andaz is expensive but worth it. Conveniently located with top quality rooms & staff. Never before have I walked into a hotel lobby to check in and been offered a glass of wine (free, appropriately chilled and excellent). Staff were relentlessly helpful, and upgraded our room to well above my...

Read More
March 2017|desert_spoon

Wonderful Stay!

You must book this hotel! The location is perfect.. It's close to shops, fabulous tasting rooms and restaurants. The staff is very friendly and helpful with recommendations and directions. I'm looking forward to my next stay!...

March 2017|607kristala

Great location and service

Right in downtown Napa, hotel has a lively feel, with energetic and friendly staff. Glass of wine at check in was nice touch. Room was modern and clean. Not cheap, but has that boutique experience. Good location for Napa city restaurants and shops, also convenient for wine country....

March 2017|derekmY9970KI

Best hotel in Napa!

We loved the Andaz. It is beautiful. The staff is super friendly and helpful. The bed is so comfortable. It is conveniently located on First Street in downtown Napa within walking distance to all the restaurants and shops. Definitely staying at the Andaz on my next trip to Napa!...

March 2017|BACGTG

Best hotel in Napa!

This was our second stay at Andaz. Our first stay was the night after our wedding and the staff was amazing. We came back for our anniversary and have started our anniversary tradition now with Andaz!...

March 2017|jcpet81

Wonderful place to stay in downtown Napa

Upon arrival, we were greeted with a complimentary glass of wine. The staff was incredibly friendly and accommodating. Our room had two king sized beds which were remarkably comfortable, a waterfall shower, and floor to ceiling windows that left our room pleasantly sun-soaked. Free non-alcoholic bev...

Read More
March 2017|311kp2017

Always great

This was our second time here for a special occasion. They never fail to make you feel welcomed. Service was great. Accommodations really nice. They also allow pets which is really helpful. They even had a dog bed and a couple bowls on a mat out....

March 2017|walsyw

Will definitely be back!

Great location, wonderful staff, beautiful rooms! We enjoyed walking around the neighborhood as well as downtown. Staff was very accommodating to our late check out (we were on a bike tour) and food/beverage options were great! Husband loved access to full gym, although we would have appreciated a ...

Read More
March 2017|Lisa P

Almost perfect

Excellent hotel, however, somewhat overpriced. Outdated TV's with no on-demand movie service. Bedding, furniture and bathrooms are first class. Very well located for Napa Valley trips and within walking distance of several fine restaurants. Staff is very friendly and helpfull...

March 2017|F6208NOedwardr

Well Deserved

Aside from the unfortunate situation with the hotel breakfast, the overall stay was great. The rest of the staff earned a five! I know how important the surveys can be and I won't neglect the kindness of the rest of the hotel because of her. The food at the terrace was very enjoyable. Overall ou...

Read More
February 2017|78leenak

Great fine in the heart of Napa

When one thinks of Napa they don't normally think of downtown Napa. This hotel is a great fine and in the heart of quaint and hip downtown Napa. Just walk right outside the door and you have easy access to nightlife, shops, great restaurants and bars. Try it , you'll like it!...

February 2017|Eve S

A magical stay in Napa

This was an amazing property and we were so lucky to have found it! The staff was amazing and really did a fantastic job of ensuring our stay was nothing short of amazing! From the valet attendants to Hillary at check-in to Adam and Nick at the bar, their high energy and attentiveness really made us...

Read More
February 2017|R1471EVdavids

Great Location in Downtown Napa

We decided to stay overnight in Napa at the last minute and were able to book a room using Hyatt points. We were greeted with a glass of red wine and chose a bottle of red wine and a fruit and cheese board as our complimentary amenity. Both were delicious! The rooms are very quiet and have large ...

Read More
February 2017|barbarahA6865AA

what a place to stay

the staff was wonderful, kind and NICE. Rooms were delightful. the ambiance of the hotel lobby was high energy and fun. I would stay at Andez in NAPA all the time moving forward. the stay at the hotel made our trip so much more fun...

February 2017|jamesnN589PC

Wonderful boutique hotel

The staff at Andaz Napa were warm and welcoming. The hotel and rooms were beautiful. The check in and check out process was superb! We appreciated the glass of wine upon our arrival. I highly recommend staying at Andaz....

January 2017|bridgettes520

Great Napa Wine trip, concert, dinner, and great hotel

Excellent customer service, the glass of wine is a great touch. Clean comfortable room. Valet very friendly and helpful. The bar friendly service. Checkout was easy and helpful to hold luggage while we had breakfast....

January 2017|eugenet46

Napa Vacation

The staff at the Andaz was very helpful in recommending wineries to visit based on our wine preferences. They also helped out with restaurant recommendations and told us about a designated driver service that was wonderful. They made our trip a great one!...

January 2017|amytR6244NW

Perfect Boutique Hotel

Amazing staff and beautiful room sets this hotel apart from the competition in downtown Napa. From the welcome glass of wine to the complimentary room upgrade, Andaz provided us with a wonderful stay and a much needed escape. Would highly recommend this hotel for your next stay in Napa...

January 2017|Nam L

Andaz Napa in January 2017

Excellent accommodations, location, and staff. I plan to visit again with my husband so we can explore downtown Napa. This trip was so I could attend a 3-day workshop at another location in Napa. The facility is lovely and welcoming....

January 2017|Phyllis Leavitt M

Awesome Hotel in the Heart of Downtown

I had NO idea how central this hotel was and it was such a great surprise. We came here for 3 days after a stay in San Fran and it was such a nice and relaxing end to our trip. It rained most of our stay unfortunately but we still went to a couple wineries. The biggest issue was that SO many rest...

Read More
January 2017|brielle503

Best service i have ever had

This hotel is exceptional the staff catered to my every need. I was offered a glass of complimentary wine upon walking thru the door. Olivia upgraded my room and I enjoyed a relaxing bath. Food was great and all non alcoholic beverages and snacks in the room are provided for free what a bonus. D...

Read More
January 2017|ronaldbT5471AI

Fantastic place to stay

One of the best Hotel stays we have had in a while. The staff was FANTASTIC. We had a beautiful room with a terrace, and the staff made sure we felt right at home. I will be back. The food was Fantastic, the ambiance was great, and the location can't be beat....

January 2017|Todd T

Perfect anniversary weekend

Perfect location! Greeted with complimentary wine upon check in. Concierge sets you up with great options in the area for dinner, lunch, wine tasting rooms! Lobby with modern friendly bar frequented by locals and hotel guests! Highly recommend farmers table for breakfast, fresh and delicious op...

Read More
January 2017|NancyS42378

Perfect location

The property is perfectly located at just about 15 minutes drive from some of the best wineries in the Napa Valley, and walking distance to many great restaurants, shops, river, etc. We were at the Andaz for New Years holiday and it was the perfect choice. The rooms are very comfortable, large, and ...

Read More
January 2017|Ana Maria D

This place is the Bomb Diggity!!

Wow! Great location, amazing service (that started with a complimentary glass of vino at check in !!) Everyone was so friendly ...... not to mention he amazing upgrade for being a Hyatt Platinum Member!! Room service and restaurant had GREAT food!! Can't wait to return!!...

January 2017|Gina W

Napa Vacation

The Andaz was a great hotel option in the heart of downtown Napa. The staff was super friendly and helpful. The hotel had a great charm to it despite being part of a larger hotel chain. I would highly recommend it to a friend or family member....

January 2017|Farnaz F

New Years with the girlfriends

Excellent Hotel, excellent customer service, beautiful and spacious rooms, fabulous bathroom, love the fireplace in the room. Easy checkin and merchantile room good atmosphere and drinks. Great location....

January 2017|376yolz

Like Staying with Friends

The hotel has it's act together. Very friendly and welcoming as soon as you walk in the lobby. Very appreciative of the glass of wine while checking in. The lobby more resembles an upscale restaurant rather than the more standard hotel lobby. Without asking, we were upgraded to a corner suite with g...

Read More
December 2016|RockyPointRicardo

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Ricardo, Thanks so much for your review. I'm happy you loved our beautiful lobby and I can't wait to tell my staff how friendly and welcoming they were for you. If you need anything in the future please don't hesitate to reach out. With my warmest regards, Eron Hodges

Perfect Getaway

Gorgeous and welcoming lobby, and Team. Room exceeded expectations, lovely and cozy. Great location, highly recommend! Breakfast was delicious, with great and accommodating service, try the quinoa and steel cut oatmeal...simply the best!...

December 2016|Bluheron3

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Susan, Thank you for your review. I'm glad you enjoyed our breakfast offerings so much and that you loved our great location. Please let me know if you need anything in the future, and we hope to see you back! With warmest regards, Eron Hodges

Weekend in Napa

Great location! Quality of hotel is very good and the staff are outstanding! We were greeted with complimentary wine. Wonderful outdoor bar area with heatlamps and fire pit. It was our anniversary and they provided a free upgrade to our room. Convenient parking in garage behind the hotel. Easy w...

Read More
December 2016|G5326ZUdavids

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear G5326ZUdavids, Thank you so much for your review of our hotel. I'm happy you enjoyed our delightful welcome wine and the comfort of our outdoor terraces. If you need anything in the future please feel free to reach out to me. Warmest regards, Eron Hodges

Birthday Trip for My Fiance

We stayed two nights at the Andaz. I am a big fan of Hyatt's but my fiancé is not. He likes smaller boutique hotels. But I was in charge of planning this trip for his birthday so I wanted to stay there and also use my points. I had read a couple review on trip advisor and saw it was rated really hig...

Read More
December 2016|380alishaw

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Alisha, Thank you so much for your wonderful review. We're proud of the fact that we don't look quite like any other Hyatt you'll find in the world and we really try hard to bring that true Napa boutique feel to our property. Reading responses like yours lets me know that we're doing something right. I'm happy you had such great experiences with Hilary and Pamela and I can't wait to let them hear your feedback. All my best, Eron Hodges

Very nice

Very nice hotel & stafffor the location in Napa California very very nice lobby nice outside nice room very nice everything about it was very nice enjoyed myself very much very nice hotel very nice very nice very nice...

December 2016|douglasq638

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Douglas, Thank you for taking a few moments to provide feedback for our hotel. I'm happy that my staff was such a strong point for you and that you enjoyed our prime location in Downtown Napa. We hope that you'll visit us again in the near future. With warm regards, Eron Hodges

Friendly staff make it a personal experience

Amazing location, beautiful rooms, super friendly staff, and trendy crowd. Our stay started with a warm welcome followed by amazing service. We had a delightful experience. You won't go wrong staying at this boutique hotel....

December 2016|brixnoid

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear brixnoid, I appreciate you taking the time to review our hotel. It puts a smile on my face to know that the team made your stay welcoming and friendly. Please let me know if you need anything in the future. With my best regards, Eron Hodges

Exceptional hotel in a great location

Very nice, smaller hotel in a very central location. Close to everything in downtown Napa. I would not only recommend this hotel, but will always make sure I am staying here in the future. Staff were incredible and the rooms very nice....

December 2016|B262EUchristopherl

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Christopher, Thank you for your review! We're happy that our staff and location were such positive parts of your stay in the Valley. We can't wait to see you back soon. Warmly, Eron Hodges

Andaz Napa - a truly unforgettable unique Napa experience!

We felt like we were in Lake Tahoe! There was a huge fireplace, lots of warm decor. The beds were very comfortable and the room was impeccable. The restaurant has a fireplace and a huge farm table, along with single tables - really fun! (Hangover cocktails were great!) And the food was excellent. Th...

Read More
December 2016|Pwolf14

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Pwolf14, Thank you so much for your review. We love our rustic, agri-chic feel and I'm glad that you enjoyed it as well. Our restaurant team will be happy to hear that you liked the space and cocktails so much too. If you need anything in the future, please feel free to reach out. Warmest regards, Eron Hodges

Andaz Napa

Very nice, cozy and welcoming hotel. The staff is very friendly. Welcome check in glass of wine was a nice touch. Nice location. Lots of restaurants near by. Wine tasting rooms all around the hotel. Free self parking. Painless check in and check out. ...

December 2016|Traveler T

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Rchristina, Thank you for your kind words. We're happy to have provided you with a welcoming experience and I'm glad you enjoyed the welcome wine so much! I'm also very proud to hear that our staff was top notch. If you need anything in the future, please reach out to me. All my best, Eron Hodges

amazing experience

We celebrated our 20th anniversary and Andaz made it perfect - hotel, room, food all over the top - the sent up a complimentary cheese and cracker tray and a bottle of wine to help us celebrate! The concierge helped us plan our stay ahead of time and had everything set up perfectly!...

December 2016|carlao620

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Carla, I appreciate your wonderful review! We are so happy to have provided you with a wonderful experience on your 20th anniversary and I will definitely be taking your kind feedback to our concierge team to recognize their hard work. Warmly, Eron Hodges

Loved it, great escape

This was a fabulous place to host a business meeting. The sunroom is beautiful with surrounding windows and lunch/break in the courtyard of meyer lemon trees. The food was fantastic. Close to superb restaurants; Morimotos and Torc. YUM! The room was a lovely oasis to relax from a full day of meet...

Read More
December 2016|trichaj

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Tricha, Thank you so much for your review. I'm so happy that you enjoyed our beautiful meeting spaces and our excellent location. We are always striving to make you want to come back and it sounds like we succeeded! If you need anything in the future, please feel free to reach out to me. Warmest regards, Eron Hodges

Amazing

The hotel is beautiful, the staff is amazing, I have never been treated so well. The level of service is unbelievably good. The breakfast was delicious. Very quiet and relaxing atmosphere. The complimentary wine at check in really set the tone. Can't wait to go back, can't recommend it enough ...

December 2016|gmanranger

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear gmanranger, It makes me proud to see a review like yours come through. I'm happy that we could provide you with an unbelievable experience and I hope you get the opportunity to come back and stay with us again in the near future. We'll be waiting for you! Warmest regards, Eron Hodges

Thanksgiving weekend

Beautiful hotel, great location. Staff very helpful but my daughter and myself had no real issues with any part of our stay. We are planning to return in the spring. Would recommend this hotel anyone planning a trip to Napa! ...

November 2016|ChristineN1947

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Christine, Thank you so much for your response. We're ecstatic that your stay went so flawlessly and that our staff impressed you. Should you need anything for your future stays, please do not hesitate to reach out to me. Warmly, Eron Hodges

Sophisticated and elegant experience

Decided to escape San Francisco for Thanksgiving with no cooking or cleaning. The Andaz set the mood for a wonderful holiday filled with relaxation and elegant service. From check in to check out, the staff was top notch! Highly recommend!...

November 2016|aecso7n

Great Location, beautiful hotel

Modern, lovely hotel centrally located in downtown Napa. Walking distance to most of town with ample (and free!) parking behind it. Live singer (very good!) on Saturday night in the bar area and it was hopping on my return from dinner (so pace yourself). Nice laid-back crowd. Get to breakfast ea...

Read More
November 2016|teresafX6193TX

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Teresa, Thank you for taking the time to review our hotel. We're happy you love the live entertainment; John is a great act. We bring him back all the time so be on the lookout if you're ever in Napa again. Thanks again, Eron Hodges

Andaz made my wedding weekend amazing!

There are no words for how amazing our stay was at the Andaz Napa. From start to finish the entire staff there made us feel like we were family. The food there is impeccable and so fresh. If you are looking for a hotel to host your guests for your wedding or even any event, choose the Andaz and ask ...

Read More
November 2016|95marcig

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear 95marcig, Wow. What can I say that you haven't already. We were honored to host your party and your guests and we would love to have you back anytime. I can't wait to take your feedback to my sales department and let them share in your excitement. Thank you for the time and effort you put into your response. Warmly, Eron Hodges

Wonderful hotel.

My wife and I stayed at the hotel for her40th birthday trip. The hotel was very nice and the staff was always there willing to help with a smile on their face. We had a great experience staying at the hotel. ...

November 2016|Brian G

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Brian, It always makes me smile to hear that someone had a great experience here, especially when it's due to our staff. Thanks for taking the time to review our hotel. Should you need me please feel free to reach out. Best regards, Eron Hodges

When in Nappa

Excellent location, you can walk to the new Bluenote. Lots of places to eat and they were pet friendly. Easy to drive there and parking was available. It would be nice if the breakfast or a part of it was complimentary....

November 2016|David F

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear David, Thank you so much for your response. We're glad you liked our pet friendly atmosphere and I hope you got to take advantage of the treats and toys we have available for your furry friend in the lobby. I appreciate your feedback about breakfast; we are constantly reviewing our breakfast practices so I will share your comment with our Food and Beverage team. Warmly, Eron Hodges

Best staff ever!

Andaz was recommended to us and now I know why. Staff is the most helpful I've ever experienced. My entire trip was from the staff at this hotel. They went out of their way to help us with accomodations...

November 2016|Tony J

Owner Response

Eron H, General Manager at Andaz Napa, responded to this review

Dear Tony, Thank you so much for your praise of our staff. Our jobs are made easier by having amazing guests and that is what inspires us to be as caring as we can. Rest assured I will be sharing your experience with the rest of my team to ensure they get the recognition they deserve. Warmly, Eron Hodges

andaz napa

unbelievable staff, great location, look for every detail possible. They are connected to a private Gym next door with all of the good amenities, including steam, sauna, Jacuzzi. Dinner recommendations were superb...

October 2016|alan1628

Warm staff

Manager Vicky (night) made me and my twin teen girls feel welcomed. Under 21 guest still will enjoy for sure, lots to do around the hotel (located downtown) walking distance to oxbow market for lovely meals that any age group will enjoy, our room(s) looked amazing better in person....

October 2016|Jake M

Farmhouse Chic in Downtown Napa

This farmhouse like hotel is literally perfect for the downtown area. It is a beautiful boutique hotel that is steps away from walking to restaurants and shopping. It is very quaint, quiet and the outside terrace was fabulous (aside from the couple days of rain). Pat - who greeted us was fantastic. ...

Read More
October 2016|Amanda D

Andaz NAPA Califorinia

Great property located centrally in NAPA so walking distance to bars and restaurants and shopping. Food and beverage services were great as they have an awesome Chef there who's food presentation was fantastic. The consearre was very helpful with suggestions for wineries and restaurants as well as...

Read More
October 2016|Dean B

Andaz Napa California

Excellent hotel. Very good location near center of Napa and convenient to wine country. Staff was extremely helpful. The rooms were very comfortable and cozy. The ambiance of the hotel was very homey. Great place to stay in Napa....

October 2016|Robert H

Great the second time around

We didn't have the best experience the first time but just went back this past weekend for a wedding. We had a great stay! The room was clean and we got a nice corner room on the top floor (standard king) with a great bathroom. The woman who checked us in was a bit odd and said our car was dirty..wh...

Read More
October 2016|voyagerguru

Great Hotel

It was a very clean, modern hotel. I loved the casual/rustic feel. I hope to be back in Napa soon and plan on staying at the Andaz. The bellman recommended the ABC bakery for breakfast which was delicious....

October 2016|Sh0ed-g2

Quality, convenient and clean.

In the downtown center. Easily accessible, great restaurants and wineries galore. Friendly staff, comfortable lobby, atttentitive staff and rooms were well maintained. Look forward to returning in the future....

October 2016|pm1354

Trip to Napa

This is a wonderful place to stay in Napa! The staff was very friendly and helpful. The Andaz is within walking distance to shopping, several restaurants, and tasting rooms. We can't wait to go back ! ...

October 2016|michaelaL7143NF

Great Hotel in Great location

The hotel is newer and everything was clean and fresh. A great location as it was central to both the Napa Valley and Sonoma. The staff was very cheerful and helpful. A bit pricey but probably competitive versus other hotels in the area of similar caliber....

October 2016|S M P

Great Stay

This hotel values their customers. Andaz is a highly recommended place to stay. The staff was courtesy, caring and presented smiles. The location was convenient to shops and dining outside of the hotel....

October 2016|lindabX4834DF

Wonderful Stay at Andaz

Loved the downtown location, Restaurant was amazing for breakfast, complimentary amenities in room and lobby were a pleasant surprise, outside bar with fire pit was nice in the evening. Great service!!! Noisy AC unit in room....

October 2016|catherinen511

Best local and enviroment

We love the Andaz, discovered it a couple years ago on a previous trip. We have stayed here every tome we come out to do "research" for our tour company. Great location, food & wine, shopping all close by....

September 2016|Sandy W

Great Napa experience

The staff of Andaz are very helpful and genuinely warm and caring. The were very helpful in arranging wine tours and making dinner arrangements. The location is great in the heart of downtown Napa. Walkable to all the restaurants. ...

September 2016|128donh

GREAT STAY

This was my very first time to the property & it was by far the best thing I have ever done. I can't say enough great things about Andaz Napa. Everything was breath taking. I loved being treated so great because of HYATT Gold Passport....

September 2016|breejez

Andaz Napa

Andaz is an excellent luxury hotel with engaged friendly staff and a wonderful food and beverage menu. And all of this right in the center of downtown Napa. Highly recommend. We were upgraded for our anniversary at a very reasonable cost and the breakfast was added as a complimentary item. The roof...

Read More
September 2016|Andrea D

Excellent place to stay in downtown Napa

We recently honeymooned in Napa and had the pleasure of staying at the Andaz. It was an excellent choice. The staff was outstanding and made us feel welcome as soon as we walked in the front door. The service, hotel and guest room cleanliness, and overall vibe of the hotel were some of the best ...

Read More
September 2016|davetC2000TS

Great Hotel and location

This hotel is perfectly situated in downtown Napa. It is within walking distance of restaurants and shopping. It is also close to Hwy 29 which gets yo to all the wineries. I have stayed here before and would stay again....

September 2016|annettegabel

Napa wine trip

Great location, fun nightlife, rooms are spacious, clean and up to date, terrace out back with bar was lovely, nice location to get to wineries in napa, Yountville, st Helena, and Calistoga, great area to walk around and try local eateries and wine bars, food at breakfast was excellent, music on wee...

Read More
September 2016|Liza P

comfortable, cool and classy

We stayed here for four days and felt at home. The rooms are so nice, the breakfast is delicious and we loved our evenings on the Terrace for our Happy Hour cocktail! We were able to walk to town for dinners and our travel to the vineyards was very convenient....

September 2016|Laureyjane

Great place downtown napa

Great location. Walk to great restaurants, shopping and Oxbow market. Breakfast was fabulous. Room was huge. Hotel is fairly new and everything is nice and modern. Huge bathtub in the room. Everyone was really nice....

September 2016|jessicawK2177OT

Best property in downtown Napa

Execellence in hotel condition, service and food. Not easy to book a room at last minute, though. The concierge team can make reservations for most of the wine tastings with vineyard pre arrival. All staff are very nice....

September 2016|Logan L

Gorgeous and convenient!

The Andaz Napa is a gorgeous boutique hotel in downtown Napa. It's located walking distance to restaurants, tasting rooms, shopping, and the Oxbow Market. The staff at the Andaz are gracious and make the stay wonderful. Be sure to use the concierge to help with reservations to eat or hire a driver. ...

Read More
September 2016|Eyesocket

First trip to Napa

We couldn't have asked for a better overall experience. We especially loved the casual check in. We were taken care of from the word go and while we were there anything that came up the staff was able to accommodate us. ...

September 2016|A5472MMbobj

Relaxed and Welcoming Home Base

The Andaz was perfect for our three night stay in Napa. It was so comfortable and served as a perfect base to explore all of the valley from. The hotel in extremely clean and has a warm, welcoming feel....

September 2016|Todd G

Andaz Napa

Service was impeccable!! From the moment we were greeted at check in with our complimentary glass of wine until our check out with a bottle of water to go - the staff was so friendly and offered ideas for dinner and sights. ...

August 2016|Sue G

Andaz Napa is for the dogs!

Great property, great staff, and incredibly welcoming and accommodating of pets! The terrace bar and patio was a great space to gather with friends after a great day of wine tasty and dinner. And a glass of wine at check in was a nice touch. Will look forward to coming back to this property next tim...

Read More
August 2016|Kevin C

great Napa location

Two night stay. You can walk to many shops, restaurants, wine tasting spots, etc. Short drive to wineries and many more restaurants. Different style of check-in but it worked very efficiently. Staff was both personable and helpful. We had a loft suite which was quite nice for two. Spacious yet cozy....

Read More
August 2016|Jack N

getaway at Andaz!

What a pleasant staff in a great place! Hotel is always in great shape with ample parking out back and a great valet service! Everything you might need is in walking distance and convenient! From arrival to departure, any need was fulfilled and with a smile. We look forward to our next return....

August 2016|Bud D

Perfect stay!

Absolutely wonderful stay! Check in was quick and easy and we were given a glass of wine as well! Loft room (upgraded for our anniversary) was exceptional - large bathroom, comfortable bed, living room area and fireplace. Service was wonderful as well - email prior to arrival to ask if we needed ...

Read More
August 2016|DannaS72

Andaz in Amazing!

This gem in the heart of downtown Napa is a must visit again hotel! Love the laid back atmosphere and staff are warm and friendly. Hunter at the Terrace Bar will make your stay memorable with his amazing craft cocktails!...

August 2016|Melinda E

Great girls get away weekend at the Andaz

We enjoyed our stay and would highly recommend your hotel to others and would happily stay there again. From the moment we were greeted at check in until we were checked out, everyone was extremely considerate and pleasant. Wonderful customer service! Miles greeted us and was very helpful and upb...

Read More
August 2016|Montford

First Class/Great Place

This place has it all. The location is great. Many restaurants and bars in walking distance. The place is well laid out and very clean. The terrace and fire pits are a great meeting place. New is nearly always better. The staff was extremely helpful and fun. Laidback but with attention to detail, t...

Read More
August 2016|Thomas B

A Comfortable Night in Napa

We are somewhat frequent guests at the Andaz in Napa and as with our other visits, we found the hotel to be all that one would expect of an upscale property. The staff is exceptionally helpful, the rooms are well-appointed with extremely comfortable beds (be sure to ask for a room with a free-stand...

Read More
August 2016|George D

Andaz Napa

Great stay, the hotel is very lovely appointed, the room nicely outfitted and the staff is extremely attentive. Good value too for Napa. Early location to walk to many places. The food selection is wonderful as well with many items drawn from local places...

August 2016|Peter Z

Luxury Hotel in Napa

If you are looking for a beautiful hotel in Napa, you must stay at the Andaz Napa. From the minute you walk in until you leave the service, rooms, terrace, restaurant, and ambiance is above 5 stars! And not to mention centrally located to the best wineries in Napa Valley....

August 2016|Lholland0809

Andaz is Beautiful

Great hotel, wonderful rooms, prime location. Food and drinks are excellent also. Highly recommended. The gentleman checking me in, Miles, was very friendly, courteous, and accommodating. And it doesn't hurt that you get a glass of wine at check-in. Great place!...

August 2016|Denis Grigoriy R

A Great Stay!

I've already covered everything in my previous comments. Couldn't have been happier with the staff, service, and amenities. The hotel is physically a great place too. We really enjoyed sitting out on the terrace a couple of afternoons (yes, even in the heat!)....

July 2016|Lloyd R

Just perfect

The Andaz is perfectly located within walking distance to great restaurants and shops. It is beautiful, young and trendy. Service was excellent from check-in to check-out. Highly recommend the large loft with fireplace and don't miss having drinks by the fire on the terrace level....

July 2016|cmvp01

Exceptional Hotel

I highly recommend this hotel! The property is stunning, the staff goes above and beyond to make you feel welcome and comfortable, it is centrally located in the heart of downtown Napa. I was there on business but we had a wonderful time after hours sitting on the patio by the fire pit getting to ...

Read More
July 2016|45brigidm

Comfortable

The hotel and staff were amazing and helped with every need. The location was perfect and we were able to walk around and wine taste before hitting the wineries so we knew exactly which wineries we wanted to go to....

July 2016|Samia A

A Downtown Napa gem

A great hotel conveniently located in downtown Napa, walking distance from great restaurants and tasting rooms. The concierge was helpful and provided excellent winery and restaurant recommendations. The staff was attentive and very helpful. I would definitely stay here again and recommend the hot...

Read More
July 2016|Lynton K

Real Gem in Napa, close to great attractions

This is truly an exceptional hotel to stay at in downtown Napa. We have stayed here twice in the last year and the staff is very friendly and accommodating. We even noticed many of the same staff members a year later and that's a great testament that this must be a good place to work. The location i...

Read More
July 2016|Greg T

Best hotel stay in the US, ever

I've travelled the US a ton in the last few years and my stay at the Andaz was probably my best hotel experience in the US, ever. From the quality of the rooms, the comfort of the bed to the genuine service offered by their teams. I couldn't fault it....

July 2016|Anthony L

What a home away from home!

We spent three days visiting Napa's vineyards and came away glowing about Andaz Napa. The staff seemed genuinely excited about helping us find just the right dinner spot for us and Miles even checked with us after to hear about what we'd ordered and how we'd found the place. This boutique hotel is...

Read More
July 2016|Katie S

Comfort and service

My wife and I Stayed at this hotel in June 2016. The rooms were large and comfortable with all amenities and the staff were wonderful. The "free" bag of crisps and soft drinks from the mini bar is not worth mentioning!...

July 2016|LakshmanR99

Piece of Paradise in the Middle of Wine Country

Beautiful, modern hotel in the center of Napa. They even welcome you with a glass of wine upon check-in. Within walking distance to many shops, restaurants, and tasting rooms! We will definitely be back....

July 2016|kristinek859

Wonderful experience with Andaz Napa

My wife and I spent July 4th weekend with several other couples touring wineries in Napa Valley. We all selected Andaz Napa for our accommodations during the stay. The entire group left impressed and happy. Andaz staff was warm and friendly, the hotel was spotless and the food and drinks were top ...

Read More
July 2016|Kenneth M

Outstanding Customer Service

We came for my husbands Birthday and we could not be happier with the customer care and special touches. The staff was very friendly and kind. They were extremely accommodating and polite. Thank you for a fun weekend, we enjoyed our stay....

July 2016|Alaleh S

Andaz Napa stay

Great hotel in downtown Napa. First time visitors to area. The staff was spot on with all recommendations! From restaurants to wine tastings to just hanging out, we were pointed in the right direction. We'd have a tough time staying anywhere else after the time we had at Andaz....

June 2016|Chris N

Great place! Wonderful staff.

This hotel was worth the price. Very nice!! There are many shops and restaurants within walking distance. Free parking behind the hotel and a short ride to Napa wineries. Clean. Comfortable. I would stay here again in a heartbeat....

June 2016|Joanne H

Nice, clean hotel. Good location.

We were visiting Napa with friends to do wine tastings. The hotel was centrally located, clean & comfortable. Employees were friendly & helpful. The bed was very comfy, and the loft rooms allowed us some extra space to sprawl out. I liked that we had access to the gym next door....

June 2016|lovetravelanytime

Wine Tour Napa

Andaz is a wonderful hotel. Everyone there was very helpful and courteous. Our room was a suite and really lovely. We enjoyed the bar on The Terrace. Breakfast in the restaurant was really good. We will definitely stay there when we return....

June 2016|Dennis M

Wonderful changes

I guess due to the earthquake, the property had an opportunity to fix some of the areas that needed fixing. So the layout of the room was much better than before. The biggest change for us is the caliber of staff and how they so engaged in helping the visitor. Definitely worth coming back....

June 2016|SFGoodie

Modern hotel in Downtown Napa

Location: Wonderful. If you get the Downtown Napa Drink Tickets, you're all set. The hotel is in the heart of downtown, so it's super convenient; no need to worry about driving around. You walk-wine hop. Service: Super nice, attentive and helpful. Ambiance: Modern and new. There's a lot of...

Read More
June 2016|Terrilou T

Great Venue

Beautiful hotel in downtown Napa. Very contemporary. Rooms were really nice. Great living space with a free standing soaking tub, fireplace open to both rooms. Marco at check in was excellent. Highly recommend staying here. Downtown location can't be beat as it's walking distance to all restaurants ...

Read More
June 2016|Larry Z

Would come back again!

Staff and hotel was wonderful! Location was super convenient to downtown Napa and the surrounding area. The concierge helped to plan our trip excursions, made dinner reservations and helped with directions and events....

June 2016|michaelmichaelm

Perfect location in Napa

Just had 2 days at Andaz for a business event but the staff made it feel like vacation. No hassle check-in experience, a beautiful room, easy self-parking, complimentary snack and no-alcoholic beverages. Oh and a glass on wine upon arrival....

June 2016|Evelyn K

Sophisticated, lovely hotel with great service

We were greeted in the lobby with a lovely glass of wine. Then since there was a small delay in our room they upgraded us for free. Room was beautiful and comfortable. Walking distance to all of downtown Napa....

June 2016|Bonnie403

Andaz Napa

My wife and I have stayed at the Andaz in Napa three times. Each time we have had a fabulous time. The room is romantic, fireplace and a soaking tub. And the location can't be beat. You can walk to great restaurants; we went ot Cole's Chop House. We will definitely return....

May 2016|Kevin C

Great stay in heart of Napa Valley

We loved our stay in Andaz Napa. Perfect location with attentive staff and really nice room. Located in the heart of the town of Napa, we couldn't have been happier. A wine-lovers paradise. Highly recommend this hotel....

May 2016|Thomas C

Sweet!

Our stay at the Andaz was most enjoyable. Staff was friendly and helpful and interested in our enjoyment of our stay. Room was clean and comfortable. Breakfast was fresh and delicious, including vegetarian options. Coffee and special drinks great! "Wine away" fruit drink welcome after a day at the w...

Read More
May 2016|Teresa D

AMAZING Stay! Great Value for Tourist Location!

Our 5 night stay was excellent. GREAT location to downtown and surrounding areas! The Staff were very attentive and cordial - always someone available to answer questions! Bed was super comfy - room cleaned well each day - even early morning Valet was ready to roll. Will DEFINITELY stay again!...

May 2016|D6284RRjuliaw

Laid back luxury in downtown Napa

We stayed here one night on our honeymoon and we absolutely loved our stay. The staff took great care of us and made checking in a breeze. The hotel and rooms were very new, clean and well maintained. Would stay here again in a heartbeat!...

May 2016|Linnea J

Excellent base for seeing Napa Valley

Very helpful staff. Personal attention at all times. Great atmosphere. Terrace bar great place to spend a relaxing evening. A pleasure to be there. Would recommend staying at this hotel for a sybaritic vacation. Concierge staff very knowledgeable and helpful....

April 2016|O1549THanthonyb

GEM in downtown Napa!

Beautiful, tranquil, modern yet warm at the same time, perfect place to get away and stay! The rooms are AMAZING and the staff is super helpful. The extras were a nice treat, like the addictive homemade potato chips in the evening in the lounge and free minibar items in the room. Beds were so com...

Read More
April 2016|Krista V

Andaz Napa is an awesome place to stay

I've stayed at many Hyatts all over the world and this was one of my favorites. It started with the front desk staff who were awesome. Melissa and Samantha couldn't have been more friendly and helpful. The location of the hotel is perfect, right in the heart of downtown. The room was excellent a...

Read More
April 2016|Benjamin H

1st time to Napa Valley

We stayed at the Andaz for 3 nights while we toured Napa Valley wine country. The location is perfect and walking distance to shops, wine tastings and lots of restaurants. The staff was wonderful and always there to offer you a glass of wine or to answer any questions. Our room was wonderful. De...

Read More
April 2016|Deniece L

Napa

This hotel is perfectly located for a visit to Napa and the downtown area. The staff is excellent and so are the restaurants in the the hotel. Walking distance to the the Riverfront and several wine tasting bars....

April 2016|Patricia S

The Hyatt Andaz is the perfect home base for your Wine Country Tour

The property is warm and inviting. The rooms are well appointed and all snacks and non-alcoholic beverages are included during your stay. You are in walking distance of great food, additional wine tasting experiences, and a great gym....

April 2016|Marva J

Special place in Napa Wine Country

Great staff and bartenders. Even our maintenance guy went beyond call of duty. Beds very comfortable. Room dark so you can sleep in. We were upgraded to room with fireplace. Was romantic and fantastic. Lobby Bar very good with knowledgeable bartenders. 2nd Floor outdoor bar with fire pi...

Read More
April 2016|screvenw2016

Great experience

Andaz has stellar service, definitely customer focused in process and staff behaviors. On one morning there was no hot water, this would have been a deal breaker if the staff hadn't been so awesome, something they need to fix....

April 2016|Allyson M

Helpful Staff

From the moment we entered the lobby until AFTER we checked out, the staff at ANZAZ was courteous and helpful. While walking back from dinner, one of the staff members showed us the key-controlled back door for easy entrance. After check-out, we noticed that we had left an item behind. We called an...

Read More
April 2016|George D

Beautiful Boutique Hotel

The moment I was offered a glass of wine during check-in, I was hooked. Very small, but very efficient hotel in the heart of Napa. Friendly staff, great wine selection, and the food was excellent. Can't go wrong....

April 2016|Stephanie C

Thanks for another great stay!

This is my 3rd stay-cation at the Andaz. The in-room fireplace, freestanding giant tub, 2 large screen TV's, gratis room bar, and excellent attentive service from staff and management keep me coming back....

April 2016|David M

Fantastic

Great boutique hotel that delivers personal, friendly, luxury service without attitude. You are downtown , so convenient to restaurants bars and shops. don't expect views of verdant hills from your window book elsewhere if that is what you are looking for. beautiful room w/ fireplace, soaking tub, q...

Read More
March 2016|baileykk

Very relaxing stay

We had a great time staying at Andaz Napa, the bedding is super comfortable and the staff is really nice. It's located at Napa Downtown surrounded by a lot of nice restaurants. We'd definitely come back and stay at Napa Andaz again....

March 2016|hungtaoc

A fantastic place to stay in Wine Country!

The Andaz is a top notch hotel with phenomenal service. This was our second time staying and we were thrilled with our experience once again! Rooms are tranquil and comfy and the service is amazing. The service staff was very attentive and friendly and willing to help with anything we needed. The...

Read More
March 2016|Stash1981

Wow!!! Experience

Unbelievable experience! Best hotel and staff ever!! Made us feel like family, always knew our names. Fastest, most efficient check-in by the hosts. Incredible interior design and use of latest technology....

March 2016|Blake M

Good times

Excellent location, delicious breakfast, the concierge staff is very professional, one to one attention. The check in/out process easy and fast. Comfortable beds and big rooms. The whole staff at this hotel is EXCELLENT!!!...

March 2016|Jerges C

Andaz Napa - Great visit

Wonderful customer service, atmosphere, food/beverage, and room accommodations. We had a fun getaway to Napa, thanks in large part to the Andaz Napa. Loved the hotel and staff, as well as location which was walking distance to great restaurants and shops....

March 2016|Leigh S

A true gem!

My husband and I came to Napa for our 10 year anniversary and the Andaz helped make our weekend truly special! The amazing staff was kind and helpful. We were upgraded to a suite and it was a huge gorgeous room. It was located right in the city center and we were walking distance to tasting rooms, r...

Read More
March 2016|Sarah S

Our "Go To" Hotel in Napa

We love the location of the hotel. The rooms are very well appointed and I always enjoy all of the special amenities. The staff is very attentive and strives to make a guest's stay all that it can be....

March 2016|Ishan G

Amazing service

Andaz was top notch. The room with the tub was simply amazing. My wife was in there a decent amount. This was a spontaneous trip and we didn't plan anything. The concierge desk ended up booking all of our dinners (even got us a reservation when one of the restaurants was fully booked), getting u...

Read More
February 2016|Brad H

Amazing!

What an amazing trip, made best by our amazing hotel. From valet, to bell service, check-in (anyone who serves wine upon arrived is fabulous), room service, to our upgraded room with a balcony, Andaz was the perfect hotel! Perfect location, perfect service and reasonable in price. I will be making A...

Read More
February 2016|Casey F

Getaway for two nights

Rooms were wonderful, we had a one bedroom suit with plenty of space. Great fireplace and the breakfast was excellent in the morning prior to a day of wine tasting! Concierge was great and helpful. Only downside is that they hadn't charged our Tesla when asked twice....

February 2016|houseofyala

Stay Here in the middle of Napa-town

A very convenient location. Can walk to many restaurants and tasting rooms. The hotel is well-appointed and offers access to a great fitness center nearby. Small and intimate which is a plus. The Hyatt connection works as well....

February 2016|TDoorley

Andaz Wonderful

Very very well run hotel!!!!! From the glass of wine at arrival to check out this hotel was amazing. Right downtown Napa within walking distance to plenty of great food and shops. I would recommend to anybody....

February 2016|Michael Caddy C

Anniversary Getaway

My wife and I had stayed at the Andaz prior to the earthquake because of our Hyatt Passport membership. We chose to go back to wine country for our 46th anniversary and stay here. It was everything we expected and more....

February 2016|Dennis_V47

Staff Did the Right Thing When a Problem Arose

During our Friday night stay, a raw sewage smell started in the room. Saturday morning when we came down, the staff jumped right on it. Upon our return that night, we were booked into a new room. They immediately offered us a full breakfast for Sunday morning, which was great. We'll be back. T...

Read More
February 2016|Russell P

Great Hotel in Napa

Absolutely loved this hotel. It was very personal and warm with an incredible staff. The breakfast pumpkin pancakes and French toast were the best I ever ate and I usually don't eat that. Introduced to Model Bakery English Muffins. I will now order them from Napa and I live in Georgia. The room...

Read More
January 2016|porscheZA

Amazing Hotel

This hotel was outstanding! The staff were very welcoming and always willing to step in and lend a hand - the glass of wine at check in was fantastic! Would love to have this hotel closer for use for meetings. Cannot say enough good things!...

January 2016|Lyndsey D

Best Stay In Napa

We spent our anniversary at this hotel and loved every minute. The Harvest Suite was amazing and spacious, a nice bottle of champagne left for us, and fantastic breakfast included. Don't miss out on the delicious breakfast offered....english muffins to die for!!! Love the special touches and servi...

Read More
January 2016|D6783PNdanielled

Relaxing and Professional

The staff at the Andaz is extremely accommodating, professional and friendly. I have stayed here many times and every experience has been wonderful. The breakfast café is very good and there is a work out facility to use next door. I would recommend it to all travelers!...

January 2016|Erica G

Loved every minute!

We loved everything about our stay-- except maybe leaving! We felt genuinely welcomed from the moment we pulled up. The check in process was fantastic. The offer of wine and a seat during the process was a pleasant surprise. I wish every hotel would do this. Our room was beautifully decorated, comfo...

Read More
January 2016|Christina D

Botique Hotel in the Heart of Napa

The Andaz is a fabulous little hotel in the heart of downtown Napa. Great restaurants, art and wine tasting are all a short walk away. The hotel staff are all mini-concierges and incredibly helpful. The hotel restaurant and bar are excellent and the gym is fabulous!...

January 2016|georgeblock511

Amazing Property

I was there for an extended weekend and was truly amazed with this cool and modern hotel. The attention to service and all the extra free amenities were great. Location was great concierge was great to work with. All the staff was very attentive. I truly recommend it and will be back!!...

January 2016|Luis G

Great Hotel! Excellent choice for wine country trips.

Just returned from a 5 day visit to Napa. Andaz Napa was extremely clean, fun, and well-staffed. The rooms are spacious with a modern layout. Our group had a wonderful time. The hotel is in a good location close to several cool bars and restaurants. We have been to the Napa area before but have...

Read More
January 2016|Davy C

Cozy Comfortable Getaway

The Andaz was perfect for our visit to Napa. The staff was friendly, check-in was easy, food was great, location was perfect. Quiet, clean and exactly what we needed for a long weekend away after the Christmas rush. The concierge planned a wine tasting trip that was spectacular. The Porter Family...

Read More
December 2015|Deanna F

Best customer service and beautiful hotel

From the time we parked our car with the Valet we knew the service would be outstanding. The staff that checked us in were very friendly and helpful. Our room was large with comfy king sized beds. Room service was great too!! I would...

December 2015|DeAnna A

Rustic Modern Delight

Andaz in Napa is the perfect place to escape the hustle and bustle of every day life and to enjoy all that the beautiful and relaxed valley offers. The rooms are extremely comfortable with modern finishes, comfortable beds, cozy robes, outrageous bathrooms, workout facility, healthy/fresh food, and ...

Read More
December 2015|Derith C

In the heart of downtown Napa

Great location! Close to the Uptown Theater and great restaurants and bars. Suite rooms are very comfortable with plush linens and bath amenities. Free mini bar soft drinks and snacks is a nice touch as well as the house made chips in the lobby....

December 2015|Don N

Perfect Hip Resort

Perfect location with excellent staff and upscale rooms. Loved the bar areas and the entertainment! Great fire pits to relax by anytime of day and super friendly staff to servce you! Location is great for walking to local restaurants! Definitely would love to go back! Has a cool, hip vibe to it...

Read More
December 2015|Angela T

Outstanding retreat in Napa

Very clean rooms, lovely ambience, great vibe and unbeatable location at the Napa town centre. All the restaurants are a 2-5 minute walk. The staff at the hotel are super friendly and willing to help with anything that you need. By the way, the fireside is very warm ad welcome....

November 2015|Vicky B

Utterly Perfect

What a fantastic romantic weekend. My husband and I decided to celebrate our anniversary at the Andaz, Napa Ca. It was perfect from the second we got out of the car. Greated with wine, the gentleman that checked us in was just wonderful. He graciously upgraded our room to a suite in honor of our...

Read More
November 2015|Eyoung7777

Home in the heart of Napa

Excellent quality hotel in a great location to enjoy all of Napa Valley. Most comfortable beds i have ever enjoyed. Modern, sophisticated and not stuffy. The staff were friendly. Food and beverage far better than most hotels. The bar has an amazinng cocktail selection....

November 2015|alexandragD1923FT

Great Team

The hotel is nice, the food is great! The support team, The reason we will return! The mercantile social is great place to chill. Say hello to the evening bar tenders they ROCK! Enjoy the fire it and definitely try the hot pretzel...

November 2015|Troy P

Andaz, Napa, CA

This is a great hotel to stay with just friends or with your family. It has wonderful accommodations and service! I stayed with my sister, and we got upgraded from a single King to a double King room. What a treat! We'll definitely go back!...

November 2015|Jang H

Modern, Clean, Relaxing hotel in the middle of wine country.

Andaz was recently renovated. This was unfortunately due to the results of the 2014 earthquake, but this means nearly the entire place is new, clean, and fresh. Very modern take on the wine country setting. Friendly and helpful staff, clean rooms, and proximity to tons of great places like Oxbow Pub...

Read More
November 2015|Shane C

AMAZING HOTEL in downtown Napa!

Look no further! This is where you want to rest your head after a long day of travel or wine tasting. Andaz is a contemporary, boutique hotel situated in the heart of downtown Napa. The staff is friendly, energetic and eager to make your stay over the top! I highly recommend having a hearty brea...

Read More
November 2015|Gracie H

Napa Trip

The hotel was excellent, and the service was great! I would definitely stay here again. I would recommend this hotel to anyone staying in Napa. Also, it is easy to get to any of the wineries in the area....

November 2015|Michael S

Great Rooms, Location and Awesome Staff

Took a long weekend and would do it again. Great location for hotel, staff is so polite and very easy to work with! Rooms are awesome, as is the hallways and the condition of the hotel. Really nice if you are not a bed and breakfast person! We are both Bed and Breakfast and hotel people, and cho...

Read More
November 2015|CDKMCK

Great place to stay in Napa

We travelled to Napa for the first time to run in the Wine Country Trail Run and to experience wine country and it was awesome! The Andaz is within walking distance of a number of fantastic restaurants and wine bars and a lovely market. We also enjoyed the outdoor rooftop patio a few times and loved...

Read More
October 2015|Jackie T

My favorite hotel in Napa

I can't say enough great things about Andaz. My first visit to Napa was 6 years ago (was hotel Avia at the time) and not knowing much, chose it because it was "new" and in town. We loved it then but they were working out kinks. Stayed again the following year and a year later it was Andaz. They ...

Read More
October 2015|Laura B

Amazing!!

We were treated with such a genuine welcome it blew us away! The rooms are amazing and the hotel has so much to offer, we were sad that we did not stay longer to actually enjoy it. I plan to come back with my husband within the next year....

October 2015|Lesley B

Great Location & Beautiful Hotel

I am originally from Napa my first thought when booking the business trip is that oh its right down town it cant be that nice I was overly pleased this the location and the beautiful hotel I would highly recommend Andaz...

October 2015|Leslie M

Wonderful stay in Napa

Our first visit to Andaz, and it was very nice. The service was outstanding and they thought of everything, from the wine at check in to the snacks in the room. The bed so was comfortable, I didn't want to get out of bed in the morning. We would definitely return!...

October 2015|Luv2Trvl034

lovely property!

What a pleasant surprise to check-in and be offered a welcome glass of wine! Staff were very personable. Guest rooms were nicely appointed with snacks. Quiet room, bed linens very high quality. Parking very easy in the adjoining structure....

October 2015|Yvonne L

Good hotel, but the price...

We stayed here last week for a wedding. The Andaz Napa is a modern style hotel with nice rooms, not overly large and good bathrooms. The bed was very comfortable and as we had a room at the back, although we could hear noise from the restaurant downstairs and could hear people talking in the alley, ...

Read More
October 2015|Brian C

30th Anniversary

Wonderful stay at this great hotel. Friendly, helpful staff. Good location, close to shops, restaurants etc. Would definetly stay here again and will recommend to friends! Food at the Farmers table was very good ....

October 2015|Georgef B

Great Hotel

The Andaz Napa is particularly well located to visit the entire Napa Valley its wineries..its cities & towns and it's great resturants & magnificent surroundings..The hotel itself is striking & welcoming.......

October 2015|haroldf106

Andaz, Napa Valley

Excellent weekend get-a-way to celebrate our anniversary. Perfect location, friendly staff, no complaints! Love that we can walk to restaurants, wine taste, and shop nice boutiques in Napa. Would definitely stay at the Andaz again....

October 2015|349ilened

Best hotel in Napa!

A fantastic hotel - breakfasts are amazing (go for the shrimp benedict) and outdoor bar is really fun at night. Staff are exemplary. We have about 80 hotel nights per year and this is one of the best!...

October 2015|barbara r

Wonderful boutique hotel in the heart of Napa

This hotel is a real gem located within easy walking distance of restaurants, bars, and riverfront in Napa. The rooms are gorgeous many with their own fireplace. The staff are friendly and professional always willing to go out of their way to help. We did have a problem with the concierge not reply...

Read More
October 2015|JayDVa

Must stay

This hotel if amazing. I've stayed many places and this is by far the best. Best locations to walking restaurants and wine rooms ( don't need a DD ) But the hotel and its staff are top notch. The rooms and the entire hotel are clean and every staff member we met were very friendly and attentive t...

Read More
September 2015|Andrew C

Napa anniversary

Hotel was very laid back, staff was great, neat and food was excellent. location was nice, we had the second floor suite almost near street level. at time was a little noisy. Otherwise, real nice place ....

September 2015|Salvatore V

Napa ANDAZ

We cam to NAPA with our daughter and boyfriend for a NAPA/SONOMA wine trip. The Hyatt ANDAZ is OUTSTANDING in regards to everything. The kind staff, location to walking distance resturants, work out facility free, 2nd floor Terrace with 6-8 happy hour. Room were clean and housekeeping staff excellan...

Read More
September 2015|Eric E

You won't be disappointed

Second stay and very satisfied. They care about your comfort. Super location, close to everything. They are linked to a gym. Great healthy choices on their breakfast menu. Lovely outside courtyard. Very friendly and efficient check in service....

September 2015|Kathrine S

Beautiful Boutique Hotel

Highly recommend this hotel in the center of the quaint downtown Napa. Beautiful hotel with great bars, restaurants and walking distance to more shops, wine bars and restaurants. The service is professional and friendly. If you like wine then this hotel covers that as well. Weather permitting the...

Read More
September 2015|Andrea L

Lovely stay with friends

Great location in the revitalized area of downtown Napa. Hotel is clean and modern rustic. Comfortable room with complimentary Keurig, non-alcoholic drinks and snacks. Nice soaking tub and rainhead shower. Comfortable bed with soft linens. Room had a fireplace and separate living area with 2 fla...

Read More
September 2015|Villanik

Wonderful Getaway in Napa

My husband and I had a wonderful time at ANdAZ. We stayed there four nights for business/pleasure. We were greeted with a glass of wine on check in. We had free water, soda and snacks in our room. The hotel was modern and clean. The staff was super friendly, and we enjoyed several cocktails at t...

Read More
September 2015|Lisa K H

Great location & modern facility.

This is our second time staying at the Andaz. The location is fantastic - walking distance to a gym, shopping any many restaurants. It's modern with very comfortable room. The second floor has an outdoor fire pit that you can sit around and open a bottle of wine. Meet new people and discuss your day...

Read More
September 2015|Ray C

Great Napa Hotel Experience

Stayed at the Andaz Napa this week for a wine tour with my wife and we thoroughly enjoyed the experience. The location is great for access to downtown Napa shops, restaurants, etc. We got a room with a little patio area which I enjoyed....

September 2015|Steve C

Great Location Great Service

This is an excellent hotel with top notch service. The rooms are extremely clean and bedding very comfortable. And the hotel is in a convenient location with lots of dining options, and it's easy to take an Uber to various wineries....

September 2015|Satyam R T

Excellent and chic botique hotel in Napa

Andaz is an excellent boutique hotel in Napa. It has a chic appeal and a contemporary décor. The hotel staff were very courteous went out of their way to make our stay comfortable. Their recommendations for dinner and other local activities were spot on. The bar has a great ambience and good dr...

Read More
August 2015|Sanjay K

Best Place to Call Home

The Andaz is a perfect place to stay when in Napa. They have a pride in appearance and make a great first impression. And they live up to that impression with a knowledgeable and attentive staff. It was a memorable place to stay!...

August 2015|jlw3Colorado

Excellent service

Stayed in a standard 2 king beds room on the night of August 25, 2015. The room is beautiful and clean. The bathroom is huge. Free pop, free water,free snacks in the room are the buonus. Beds are super comfortable. The service is excellent. This is our first time stayed at Andaz. Very happy and will...

Read More
August 2015|14kenp

Biz meeting was a pleasure and treat

Often you go to a business meeting at a hotel that is stuffy and not much fun. Andaz was just the opposite. No traditional service here..it was all over the top. From the food, the bartenders and the room, all was great. I'll definitely be back to enjoy it..and not for business....

August 2015|Billy B

Andez napa

Great little hotel.......location, service ,rooms, breakfast. Central to everything Napa . It's a short walk to everything downtown . If you decide not to use the valet , the city parking garage around the corner is fairly convient A tad noisey by the fire Pitt as you would expect on the weekend. H...

Read More
August 2015|Bobfortlee

Great location and service

Our four night stay at the Andaz was perfect. The staff was very attentive and quick to respond to our needs. The location is very convenient to shops and restaurants. Our room was comfortable and clean....

August 2015|Terri S

Birthday getaway

Celebrating my wife's 74th birthday at Hotel. Had wonderful dinner downtown Napa, but the beautiful room was great. Hotel staff excellent and wonderful downtown location. Manager , Aaron super nice. Even nicer than any Hyatt in the Northern Calif. area....

August 2015|Robert P

Andaz Napa AMAZING!

We stayed at the Andaz Napa Hotel for the second trip to Napa, CA and we will be back. We had a King Loft Room and it was spacious and wonderful. The Andaz is in the heart of Napa with restaurants and shops in walking distance. The staff is attentive and friendly. Where else do they offer you a comp...

Read More
August 2015|Dinomd

Paradise in Paradise

This hotel made our trip to wine country even more special with it's attention to detail and oustanding customer service. I highly recommend the Hyatt Andaz Napa and know that I will be a repeat customer....

August 2015|johncX6764NX

Andaz Napa

I found this to be the nicest hotel in downtown. Just wonderful. Clean, very nice staff, concierge services were exceptional. I cannot say enough about how much I loved this hotel and its amenities were sufficient for our stay....

August 2015|Anthony F

Andaz Napa

This is a modern, funky hotel situated in down town Napa. Staff are very friendly and helpful. The welcome glass of wine is a nice touch. The hotel is well maintained and room we had was well appointed, with a large free standing tub in addition to a separate shower room. Breakfast is served fr...

Read More
August 2015|Jeremy W

Business meeting

Very nice venue for business meeting. Conference food was fabulous! Rooms were very comfortable. Especially liked that mini-bar was free for non-alcoholic drinks and snacks. Nice neighborhood. Staff was conscientious and friendly....

August 2015|Jennifer B

Beautiful hotel

Absolutely beautiful hotel. Friendly staff. Nice rooms but the king bed room was a bit small. GREAT Location! Offering a glass of wine was a very nice touch upon our arrival. We would stay there if we were heading to Napa again....

August 2015|V1528JPstevep

Amazing hotel in Napa

Stayed at the Andaz for two nights during a visit to Napa. The hotel was situated in the middle of the city, staff was friendly and helpful and the rooms nice and very clean. The hotel has no own gym, but you access to a real gym around the corner, which was great!...

August 2015|Rebecka A

As pleasant as can be!

Stopped here for a nice with my husband on our way to Tahoe. As a Hyatt Gold Passport member using points for our stay we were upgraded to a beautiful loft suite on the top floor. Everything about our stay was perfect and we'd love to return in the near future....

August 2015|957erinc

A gem in downtown Napa

This was my second stay at Andaz Napa and it was just as perfect as I remembered. We had a bit of glitch on check in, but I can not rave enough about how professionally the problem was handled and how wonderful the staff was. What could have been a serious issue with our stay was turned into one o...

Read More
July 2015|Maxine B

Great Location

Enjoyed a last-minute one night stay. Great downtown Napa location… Convenient to shopping the boutiques. Clean room and very nice to have complimentary snacks and parking. Definitely would stay again!...

July 2015|gregoryf358

Great boutique hotel

I have been staying in Napa for 20 years and have recently started staying in the downtown Napa area. I love this area, easy to walk to many restaurants and attractions. The hotel is one of the best there! Clean and Friendly!...

July 2015|Dawn G

Andaz Napa - the best stay you will ever have

We couldn't have been more impressed with the Andaz hotel in Napa. The location is close to all amenities but is quiet and tranquil. The rooms are ultra modern, amazing showers, super clean, very chic, peaceful, most comfy beds. The staff are knowledgeable and go out of their way to help you arrange...

Read More
July 2015|Lauren S

Two nights and a tour

The hotel was very very good, car parking was carried out by the staff and were very quick to get my car when I needed it. It is only a very short walk to get to the wine train and the staff were excellent in telling my where to go for this....

July 2015|hanklin

Great place to stay

Hotel is located downtown Napa. Staff was great, room was beautiful...The valet even held our bikes for us too. All restaurants were within walking distance. The hotel restaurant had good food also. Hotel service/staff was top notch. Concierge was helpful with questions....

July 2015|Lorraine T

Great stay in Napa

Great location, helpful friendly staff, good food, rooms clean with lovely big bathrooms. Hotel is very relaxed but still provides great service. There are a number of bars and restaurants all in walking distance....

July 2015|thecookhouse2015

A home in Napa

Andaz is one of the best hotels I have ever experienced. While the view of Napa's hills may be blocked by the construction all around, you will be treated as though you are an important guest visiting the region for the first time. From walking into the lobby and being offered a glass of wine, to th...

Read More
July 2015|Richard S

Amazing Hotel in Napa

Loved being greeted with a glass of wine. Rooms are modern and gorgeous. Bed was extremely comfortable. Have access to a full gym next door. Location downtown was very convenient. Concierge booked us a wonderful wine tour at Robert Mondavi...

July 2015|299Hay

Great location

It was nice to be able to go to the waterfront, take the wine train and go to eateries not far from the hotel. Not far from the wineries 20 - 45 minutes depending on distance. Very good dining 8 - 30 minutes away....

July 2015|Frederick K

a boutique hotel in Napa

perfect hotel, very nice people, great stay. walking distance to all restaurants in Napa city. Breakfast was very nice. Service as excellent. Check in and check out were quick and easy. Valet parking only, Public parking was free but not for all night parking....

July 2015|Stephen L

20th anniversary stay

This is one of the finest hotels we have ever stayed at. The staff and facility were excellent. The hotel is centrally located to enjoy all the attractions of Napa. We will recommend this hotel to our family and friends....

July 2015|Bob S

Owner Response

AndazNapa, Director of Sales at Andaz Napa, responded to this review

Hello Robert, Thank you so much for this glowing review. It's great to receive feedback from our guests and see that our efforts are creating enjoyable and memorable stays for our guests. We hope to see you back again soon. Maybe anniversary number 21? Best, Aaron

Andaz, modern and always nice

For the price you'd hope they would have an outdoor pool. They do allow the use of the gym next door. If you want a new modern feeling hotel with a romantic tub in the room, this is your place. Easily walkable to anywhere in downtown. Pricey, but I'd stay again for a 4th time....

July 2015|parkerpk

Owner Response

AndazNapa, Director of Sales at Andaz Napa, responded to this review

Hi Parker, Welcome back again! Looking forward to your return visit. Unfortunately our downtown location doesn't afford us a pool though hopefully you have gotten to enjoy our outdoor terrace with firepits on our cool summer evenings. We hope to see you back soon for that 4th visit, Aaron

Great business stay hotel

Located in the heart of downtown Napa, the Andaz is close to nearby restaurants, wine shops and the Napa River district. The staff was friendly & helpful, and the rooms were spacious, clean and comfortable. Highly recommend....

July 2015|Christie L

Owner Response

AndazNapa, Director of Sales at Andaz Napa, responded to this review

Hi Christie, Thank you so much! We are glad to hear we exceeded your expectations on your business stay. We hope you will get to come back soon for fun! Take care, Aaron

Unique

This Hyatt concept is unique in a very positive way – clean, caring, well-layed-out, great staff, quality food, wonderful rooms...what more needs to be said! I try to stay at Andaz properties wherever I find them....

July 2015|John K

Great way to spend our Anniversary.

The Hotel and Staff were excellent. Very attentive and friendly. Helpful with suggestions for dining and activities- all were terrific choices. Walking distance to multiple restaurants and shopping. Easy distance to multiple wineries in the valley. You'll be please with your choice!...

July 2015|sparky t

Owner Response

AndazNapa, Director of Sales at Andaz Napa, responded to this review

Hi Sandy! So happy to hear you enjoyed your stay with us over your anniversary. We love making special occasions even more special. Also happy to read that you got to enjoy our downtown location and the variety of restaurants and shops outside our doors. See you next year! Aaron

Great pampering in Napa!

Andaz hotel was awesome! Customer service was excellent and they were able to correctly guide us to restaurants, wine tours, live music. We had breakfast in the hotel and all I can say is the food was delicious, you must try their own English muffin with their homemade strawberry jam. The room was c...

Read More
July 2015|trirun26

Business Trip

Modern, clean, upscale hotel. Great fitness center next door. Easy to get to, many great restaurants and shopping within walking distance. Excellent staff. Easy parking or valet. Breakfast and coffee superb, as well as wine bar day and evening....

June 2015|CRU9wineWoman

great place for get away

this hotel is great. located downtown. most places are walkable. the hotel service is wonderful. very nice and helpful. food and beverages were delicious. hotel was nice and clean. perfect get away. will be back again...

June 2015|Marcus M

Excellent service!

My wife left her jewelry behind in the room at checkout. Upon returning home we realized she had forgotten some very valuable pieces. We phoned the staff and they were amazing. All the jewelry had been turned in by the cleaning staff and the front desk staff were fabulous in assisting us in recov...

Read More
June 2015|105joeld

Great place to stay!!

I would recommend this place to anyone! It was clean -- Staff was amazing -- 2nd floor service -- excellent -- wine tasing in lobby -- great --- massage -- location perfect!! Parking great! Wish I could go back!...

June 2015|michelesJ7042ZP

What an Incredible Hotel

The interior and decor are absolutely stunning. The check in process was very informal and it was refreshing. We were offered water or wine upon check in. We were upgraded to the larger room that was just amazing. Free drinks and snacks were available in the minibar. Very comfortable bed. Had one of...

Read More
June 2015|thetravelguy55

worth the price

We were in the heart of the city of Napa and within walking distance to everything. Staff was very friendly and helpful, and everything we ordered at the restaurants was delicious! All in all a delightful stay....

June 2015|beckyhJ7519KA

Fabulous Week in Napa

This was my 25th anniversary and the last 5 days were spent in the Napa Valley area at the Andaz Hyatt. It is a warm hotel with a very friendly and professional staff. My room was fantastic and had a big tub for 2. I would rate my stay as a 9+. We enjoyed the breakfast, the bars, the fire pits a...

Read More
June 2015|SteveGersten

Amazing hotel

Great location, center of Napa- amazing hotel property and incredible customer service. Highly recommend for a place to stay while exploring the Napa valley. Large room- great bed super comfy and we had a shower that made one want to stay in it...

June 2015|trodoni

Location, Location, Location

If you are visiting the area to enjoy the many wineries and restaurants this hotel is within walking distance to a lot of great restaurants in Napa. It also offers easy access to the highways leading to the wineries. The hotel is beautiful, well appointed, and has a very friendly and helpful staff...

Read More
May 2015|dohiki

Great overall deal

Recently stayed for 3 days on our first trip to Napa [celebrated mine and my wife's birthdays]. Very nice, clean, modern hotel with style in excellent location if you wish to stay in Napa. Yountville is not far at all and downtown Napa seems to be growing rapidly. I suspect it will become more pric...

Read More
May 2015|kellylantran

Andaz in Napa - Thumbs Up

Stayed one night with my 2 adult daughters. The outside firepit, soaking tub in room, and double sided fireplace were a hit ! Also, the room included complimentary snacks, coffee, and cold beverages. Great location - easy parking !...

May 2015|tinalk7

First Napa Trip

The hotel was one of the ones, in Napa, recommended by a friend-of-a-friend. I was very pleased with my choice. I found the atmosphere very 'warm and friendly'. My room was very quiet and comfortable. It was very nice being right in the center of town, within walking distance of many things. I would...

Read More
May 2015|Kathleen P

Andaz Napa

Check in was very quick and helpful Beds are excellent but make sure your room does not face the 2nd floor outside bar. Very noisy at night. Breakfast was excellent. Walking distance to some great dinners....

May 2015|O5553VSpatrickm

May 12th Visit

Always have a very good stay when booking at Andaz Napa, for business trips. Centrally located to near-by, top notch restaurants and wine bars. Always accommodating with requests and offer upgrades when available without asking. Clean, quiet (if not over-looking the patio) and always comfortable...

Read More
May 2015|Colette Elizabe... O

Weekend getaway with wife

My wife and I had a weekend getaway during Mother's Day weekend at Andaz. Was able to book a room the day before and got upgraded to a larger room for free after we arrived! Hotel appearance was modern and new. Room was clean and fantastic. I loved the fact that there was no carpet in the hotel room...

Read More
May 2015|857tun

Fabulous Anniversary at the Andaz!

We recently stayed at the Hyatt Andaz in Napa for our 5th anniversary. We had such a great experience. Check in was great - we were given our room right away and a welcome glass of wine. The check-in staff were very friendly! We stayed in the loft terrace and it was large, modern and clean. I wish w...

Read More
May 2015|dimplz05

Great experience!

I had an enjoyable stay, staff was very friendly and knowledgeable. We were greeted with champagne and were welcomed by staff. The rooms were up to date and the bathrooms spacious, one of my favorites. Very nice vibe and decor overall. I would stay there again if I ever go back to Napa. Very central...

Read More
May 2015|Meghan C

A wonderful stay!

One of favorite hotels ever. Great location, friendly and helpful staff - close to all the wineries. The breakfast menu was superb and those English muffins - SO GOOD! We vacationed with our 2 adult daughters and we all had a wonderful trip and would come back in a heartbeat....

May 2015|James R

Andaz, Napa CA

We had a fantastic stay at the hotel. The staff was very welcoming, the room was large and comfortable with a fantastic bathroom! We greatly enjoyed the Farmer's Table restaurant and breakfast was very good and relaxing....

May 2015|BigTrip20

City center gem

Great location, rooms and a friendly staff. Modern and well-appointed rooms. The bar has many unique adult beverages. It has the flavor of a boutique hotel; you wouldn't think it was part of a big chain....

May 2015|Harold M

Great place to stay in Napa

This hotel was close to everything. Close enough to walk to many surrounding restaurants and activities. The hotel was newly updated. The staff was welcoming and accommodated us with each situation that was not to our liking....

May 2015|B5045EAbrianh

Wonderful

Wonderful swanky new hotel convenient to all wineries and excellent restaurants. The staff was very helpful and kind. We needed help with our luggage and within minutes 2 guys were at our room to help. 2 because the luggage cart was being used for another guest. Excellent service in a modern hotel...

May 2015|Anjali L

More then we expected.

Great room, great staff, we will stay there again. The location was great, right downtown. Easy walking distance to shopping and restaurants. Free parking which is almost impossible to find. Rooms are large and comfortable....

May 2015|C4641JDdavidw

Delightful luxury hotel!

The Andaz was a lovely hotel situated in the middle of downtown Napa. We had a 30 minute drive to the wineries. The hotel was clean and modern and the staff warm and accommodating. We are looking forward to returning to the Andaz on our next visit to Napa!!!!...

April 2015|Leslie Y

A Perfect Weekend

Andaz Napa was the perfect location for a weekend getaway. The hotel is well located and appointed for both the leisure and business traveler. The staff made every effort to both welcome us and attend to our every need. The room was spacious and extremely comfortable. This hotel is a jewel....

April 2015|X6483ERjacks

Surpassed Expectations

This property was amazing the moment we pulled up to the valet parking. We were greeted with a complementary glass of wine and were very impressed with the beautiful hotel. The rooms were beautiful with plenty of mirrors. The room had complementary water snacks and soft drinks available. Everything ...

Read More
April 2015|ellenp5

Never disappoints

I've stayed at this hotel 4 times and I am always satisfied by the customer service, attention to detail and unique surprises the hotel provides. The location itself is perfectly located in downtown Napa where you can walk to several shops, restaurants and bars....

April 2015|jriveiro

Highest Recommendation

Our stay was excellent - I could not recommend this hotel more. Look and feel, vibe, comp glass of wine at check-in all felt very Napa-like. Excellent and friendly service from everyone on staff, super clean, just awesome experience....

April 2015|Jeff F

Johnny N

Andaz hotel at Napa gives all the 4 star hotel amenities plus the welcoming staff and service that set Andaz hotel apart from the rest in the city. Best of Napa hotels. Rooms are clean and spacious lofts....

April 2015|Johnny N

Wonderful Hotel

Enjoyed our overnight stay. The hotel is very clean and inviting. The rooms are streamline and well organized. The staff is friendly. The glass of wine on arrival is a nice touch. Great location for exploring downtown Napa. Walking distance to restaurants and bars....

April 2015|KJDinCa

Napa Getaway

The reception model is great, fast and welcoming. The hotel room was bright, clean and comfortable. The hotel is in the middle of town and there are a lot of restaurants and shops nearby. I would recommend the hotel to any type of traveler. It is upscale and reasonably priced....

April 2015|598nicoler

Excellent Hotel

Great stay! Loved the design and feel of the hotel. Top of the line in all aspects. Best breakfast and bloody mary in the morning. Enjoyed all the complimentary details in our stay. Highly reccomended....

April 2015|Jevi99

Beautiful hotel!

This hotel has it all - spacious rooms, balconies, rain shower, stocked refrigerator, most comfortable bed ever, friendly and accommodating staff, gas fireplace, and close to great restaurants. When we checked in, we were offered a complimentary glass of wine - nice surprise! We will definitely be b...

Read More
April 2015|334melindap

Home Base in Napa

Andaz in Napa is a great location for visiting Napa Valley. Close to wineries and walking distance to numerous restaurants. Clean contemporary rooms, attentive staff, and quality finishes make for a great stay!...

April 2015|marks374

Napa Trip

The Andaz Napa was a great place to stay in Napa. It is centrally located, with shopping and restaurants close. Everyone we dealt with at the Andaz was friendly and helpful. Our room was clean and very comfortable....

April 2015|Allen S

Hotel maravilhoso com atendimento excelente

Esse hotel fica numa localização ótima, na cidade Napa, que é a maior da região. Fica próximo a muitos restaurantes e lojinhas. O pessoal foi muito atencioso, o quarto era maravilhoso, e nos adoramos que eles fornecem várias amenidades tipo acetona, removedor de esmalte, mini desodorantes, até saca ...

Read More
July 2017|Luizatpeixoto

Great Stay in Napa

We had a great Stay at this hotel. The décor is trendy, the bar makes nice drinks, the staff is really friendly and the room was nice and clean. The bathroom is really nice but some of the bedroom furniture is older. They offered us wine when we checked in and even sent up champagne since it was our...

Read More
April 2023|ushmap

Come for the location

Solid hotel located in a perfect location to enjoy the many shops, wine tastings, and restaurants in Downtown Napa. Rooms are clean and uncluttered. Staff are friendly and helpful. Restaurant is good, there is no room service, though take-out is available....

February 2023|414KenC

Excellent location, nice rooms

Junior Suite is spacious and hotel is in a great location in Downtown Napa. Walkable to many restaurants and cute shops. Parking was a little confusing upon check in however, they give you a placard for your car to park in the public garage behind the property. This is our 2nd time staying at the An...

Read More
February 2023|Jody510

Andaz Napa

Nice hotel comfortable spacious rooms. would visit again. need to make fresh coffee available earlier than 7 am. breakfast very good ordered from counter in lobby nightly entertainment weekends only?zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...

January 2023|lnich

Great quick overnight trip

The staff and amenities made this trip fabulous ! They go out of their way to assist you. Even upon leaving we were offered water for a drive. Sooooo professional and attentive. We will certainly return to the Andaz for our next stay in Napa. ...

January 2023|xformationofthesoul

Heart of Napa

A nice hotel in a great location. Room was not large but adequate for two people. Staff was friendly and efficient. I would have no problem returning to this hotel, but I have the feeling there may be better value propositions in the area....

October 2022|morrisonlarry

Great downtown location

Consider: Shower floor is challenging when wet. Air conditioner does "actively" go on and off during the night, which creates "cold blasts and noise". Halls are somewhat dark. Customer service: is very good to excellent. Bed: is excellent. ...

September 2022|gayle092722

napa short stay

Andaz, is located in the heart of napa, you can walk to most places. Across the street is a first class restaurant, there are at least 3 tasting rooms a stumble away from the entrance. AND, to top it off, free parking....

September 2022|Sean M

Hyatt Andaz does not dissapoint!

We enjoyed our stay once again at Andaz Napa. You must see Vilma at the Farmers table for Breakfast. It was delicious and she was so wonderful to chat with and had the best memory from what drinks we ordered the day before. Our Suite was beautiful and cozie with all the amenities and fun to be righ...

Read More
August 2022|mamaplease

Nice Napa location

Enjoyed my second stay at this location on the edge of downtown Napa. Walking distance to shops and restaurants. As for wineries it is located in between Highway 29 and Silverado Trail. I would return on a future visit....

August 2022|Villanik

Nice place to stay in downtown Napa

This hotel is a nice spot right in downtown Napa. I liked the room, especially the full size tub in the suite. The deck bar was a nice spot to unwind at the end of the day. Plant based food options were limited at the restaurants, but servers did their best to accommodate. About a 15 minute walk to ...

Read More
July 2022|christophe873

Napa Get-a-Way

Quick 2 nights in downtown Napa to see a concert at the Uptown Theater. Great small venue. Andaz is the perfect spot. One block from the theater and close to everything. Nice room and helpful staff. This was my second time staying at the Andaz and would stay again....

June 2022|SLWebb2014

Great hotel

I'd give the Andaz 5 stars if they improve food availability. The Mercantile not open until 4, but Farmer's table closed early. It would be great to have legit lunch options. Otherwise, it was on point and everything worked well!...

June 2022|gravesandrew

LOCATION LOCATION

Will highly recommend Andaz Napa for its location. We visit Napa with friends to visit 2 wineries a day and it work out great. Downtown is the meca of gastonomy and small shopping. Room extremely small. Nice spacious and clean bathroom. Excelent breakfast and coffee....

June 2022|tamd165

Covid?

I’m tired of going to hotels with excuses that they cannot clean rooms due to Covid. As much as I paid per night for this room there should be service everyday period. The attitude of companies like they are doing you a favor has to stop ...

June 2022|fccort

Great Location, nice Hotel!

The Andaz is a very nice hotel located within walking distance of everything in downtown Napa. It is an older facility and although clean, it is showing its age. The staff was very helpful and accommodating. The price was rather on the spendy side, but you pay for the location....

May 2022|Hawkeyedds1988

Great location, nice hotel

You can’t beat this location in Napa. Cocktails were delicious at the “roof” bar. Beds were super comfy. It’s pretty pricey considering the limited amenities. Not the best spot if you’re bringing kids. Parking was nearby and convenient. Lots of shopping, tasting rooms, and restaurants within walking...

Read More
February 2022|manangansf

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your great feedback! Our team is thrilled to hear you found our cocktails delicious and the bed comfortable. We look forward to hosting you back soon!

Quick overnight!

We had been here years ago and like the location and hotel. We had a nice room overlooking the terrace bar, Friendly check in. Room was ready, was offered a late checkout but had anither commitment. Frustrating internet/tv issues (not the first Hyatt in the last two weeks that gave us trouble). Coul...

Read More
January 2022|thehighprincess

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank your for your review and sincere apologies for all the difficulties you experienced with the tv/internet as well as the service. We appreciate your understanding but will do our best to improve on these issues. Please let us know if there was anything further we could have done to improve your stay and hopefully you will give us a chance to provide the service I know we are capable of.

Great location!

We traveled with another couple for an after Christmas get away. The Hotel The centrally located in downtown Napa. Our sweet was comfortable but the loveseat and some furniture needs to be updated, especially for the price of the room. Excellent restaurant for breakfast....

December 2021|Yvette S

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your review, we are glad you enjoyed the location and the breakfast. We apologize for your experience with the furniture, we hope you return again soon!

Great hotel in Downtown Napa

Andaz is well-run, pretty hotel with a style that reflects Napa and sustainability. Helpful staff -- from valet to front desk - and very convenient parking, too. Didn't get a chance to try the restaurant/bar. Their espresso machine wasn't working when we were there. Bar area looked fun and well sto...

Read More
December 2021|griffinpup

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review, we are glad you enjoyed your visit. We do sincerely apologize for the espresso machine but hopefully we'll see you back here soon!

best location

Everything was good besides the restaurant for breakfast needs staffing as food took a long time. The food was excellent though. I had to call 3 times to get the room cleaned but overall the staff was good and friendly. You have to wear a mask in the hotel which sucks, but I hate masks more than any...

Read More
November 2021|442edwardl

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

We are glad to see you enjoyed your visit, we do apologize for the limited staffing currently and the counties mask mandate, but we know the future will be bright!

Choose your room carefully. Our room on 5th floor had a loud humming noise at all times. Sounded like bug fans on the

Room 542 on top 5th floor had a constant loud humming like a large fan on the roof or nearby. Other than that, Andaz was a very pleasant hotel, well located, updated modern environment with good food and drinks and pleasant staff. ...

November 2021|konaboy22

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your review, we sincerely apologize for the noise coming from the air conditioner in the room, we have let our engineering department know to repair the noise. We are glad to hear you appreciated the rest of your visit and hope to see you back here in the near future!

Nice hotel but the rooms are small

Andaz Napa is a nice hotel but the rooms are on the small side for a hotel of this caliber. Valet parking may sound expensive but, for the location, it's well worth the charge. The hotel is close to dining and shopping, too. ...

October 2021|555eric

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for taking the time to review our hotel, we do apologize for the size of your room but were glad to see you enjoyed our location and valet!

Perfect location

Andy Napa is right in the heart of it all which made walking to our destinations very easy. Hip place with a killer breakfast and good service overall. The terrace was closed due to weather but we would have deginhung out there were it not....

October 2021|ASeidl105

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the review! We are so glad you enjoyed our location, breakfast and service! Apologies for the weather, hopefully we'll have perfect weather for your next visit!

Great location, love the style and service

The location is fantastic. Walk to everything in Napa. Staff was great , very friendly. The breakfast sandwich was one of the best I have had. We will definitely stay again. Only negative was the lack of on site concierge ...

September 2021|danielmccoy

Owner Response

Brad Nelson, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay with us (and your breakfast sandwich!) We hope to have you again the next time you are in Napa.

The Andaz in Downtown Napa

The Andaz Hotel in Downtown Napa is conveniently located within steps of many restaurants, bars, and boutiques. The hotel is updated, clean and in a safe and lively environment. I would highly recommend to anyone traveling for business or leisure. ...

August 2021|yuppietraveler2021

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! We are so happy you enjoyed the location and hotel and very much appreciate your recommendations as well. Cheers!

Excellent location and service

Excellent location on first street large spacious rooms ( we had two KING beds) Very good service, staff was very responsive and helpful. For some odd reason, the whole hotel is lit dimly ( club atmosphere in daytime!) The $10 credit for F&B is odd and should be scrapped or just decrease the 'desti...

Read More
May 2021|WearyTraveler-7

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for the review! We're so glad you enjoyed the service and staff, apologies for the miscommunication about the Destination Package and for the dim lights. We hope to see you back here in the future!

Andaz Napa

Conveniently located in downtown. Nice Terrace Bar. Parking is a little weird, but works. Room service could be a bit better. A bit pricey for what they offer as a room compared to some other properties....

May 2021|ankur1976

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thanks so much for the review. We are glad you enjoyed our location and cleanliness. Apologies for the inconvenience with the parking, we will have valet returning soon as restrictions are lifted!

50th birthday wine trip

Stayed here for my birthday adventure. Front desk staff was very kind and very helpful. Loved the water bottle reusable program as well as the coffee bar. 2nd floor lounge area excellent along with great wait staff. Downstairs breakfast restaurant had very poor service. ...

May 2021|agarcia2021

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for staying with us, we truly appreciated your visit! We are glad you enjoyed the location and staff, but wanted to apologize for the service in our breakfast restaurant. We hope you return soon so that we can ensure excellent service!

Cool staycation

My husband and I needed a little break, recovering from last year’s nightmares..we spent some much needed time together. Staff was friendly and accommodating only complaint we had dog food left in our room.. ...

April 2021|jackieandrocky

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

We are so sorry about the food left in the room! We are glad you enjoyed the staff tough and we'll make sure you have a clean room on your next visit! Apologies again!

Great Hotel Napa

Loved the service, room accommodations and location of this hotel. It's within walking distance of some amazing restaurants and the local Oxbow Market. Stayed in the Junior Suite and would highly recommend this room as it was equipped with soaking tub and fireplace. ...

April 2021|H6822LTlisah

Owner Response

Guest Services, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you so much for your review! We are glad you enjoyed the hotel and the city and we can't wait to host you back here again soon!

Wonderful Service and Ambiance

We celebrated a friend's 50th birthday and even with Covid restrictions the staff made us very welcome. Beds were comfortable and clean. Location was in the heart of it all! Will definitely go back for another visit!...

March 2021|sfher2000

Center of downtown Napa

Location was great. A few issues with our room. But Hotel was nice enough to upgrade us because of the issues we had. The staff was nice and helpful. overall it was a good place to stay for our honeymoon. ...

December 2020|soybic2011

Owner Response

Jack Smock, Other at Andaz Napa, responded to this review

We are delighted to hear how much you enjoyed your Honeymoon trip! We are sorry to learn that there were any issues but it is great to hear how team was able to remedy the situation with a room upgrade. I will be sure to share thoughtful comments with the team. We look forward to welcoming you back soon.

Modern, Clean, and Friendly

We recently visited Napa and stayed at the Andaz. My experience was pleasant, the hotel was modern, and the staff was pleasant. They were operating under COVID precautions, so certain services were limited but they took the precautions seriously. My only recommendation would be that if you are trave...

Read More
October 2020|Richard H

Owner Response

Aaron Garcia, Guest Services / Front Office at Andaz Napa, responded to this review

Thank you for your review for our hotel! It is great to hear you enjoyed your time with us. We We appreciate your compliment on our associates and COVID precautions. Please come back and see us again soon!

very good experience

I rated this hotel as very good instead of excellent because I purchased the rate with a $20 breakfast credit each morning we were there. They only provide one person with the $20 credit, so the other individuals in the room had to pay for breakfast. I thought that the advertising was a bit deceiv...

Read More
September 2020|wew123447

Owner Response

Jack Smock, Other at Andaz Napa, responded to this review

Thank you for choosing the Andaz in Napa. We're sorry to hear that we overcharged you for breakfast. The $20 breakfast credit is actually good for up to two guests in the room, however, it is based off of the number of occupants listed on the reservation in the room. Our team should have caught this upon your arrival but we would still be happy to correctly adjust off the second breakfast. Please feel free to reach out to myself or the manager on duty and we would be more than willing to assist. It is great to hear you enjoyed the rest of your visit and we hope to have you back again soon!

Overall nice hotel with limited amenities

Our room was tiny (much smaller than what you would find at the Andaz hotels in New York City) and the bathroom was outdated and falling apart. The bed was uncomfortable and when I turned the A/C on, it was so loud that it felt like I was sleeping on an airplane. They charge a "destination fee" but ...

Read More