FAQs
General FAQ
Located in the walkable West End district of Downtown Napa, Andaz Napa blends modern sophistication with rustic-chic boutique charm. The hotel is steps from the Oxbow Public Market, Napa Valley Wine Train, and top wine tasting rooms. Rooms feature hardwood floors, marble bathrooms, and some offer fireplaces or terraces. The hotel has a social vibe, including outdoor terrace with fire pits, weekly live music, and a farm-to-table restaurant. Andaz Napa stands out for its boutique style, modern design, and prime downtown Napa location. Guests enjoy walkable access to tasting rooms, restaurants, and nightlife—something many Napa Valley hotels outside the city center do not offer.
Andaz Napa is located in the heart of downtown Napa, California, on First Street. The hotel is within walking distance of top restaurants, tasting rooms, and nightlife, making it one of the most conveniently located hotels in Napa Valley.
Yes. Andaz Napa is surrounded by downtown Napa tasting rooms and wine bars, many of which are just steps from the hotel. While most vineyards in Napa Valley require a short drive, guests can easily enjoy wine tasting without a car in downtown Napa.
The best time to visit Napa Valley is typically:
• Fall (harvest season) for wine events and scenery
• Spring for mild weather and fewer crowds Andaz Napa’s central location makes it a great option year-round
Andaz Napa is approximately 50 miles (about a 1–1.5 hour drive) from San Francisco, depending on traffic.
Staying in downtown Napa—especially at Andaz Napa—offers:
• Walkability to restaurants and tasting rooms
• Easy access to nightlife
• A central base for exploring Napa Valley
This makes it ideal for visitors who want convenience without sacrificing access to wineries.
Hotel Experience & General Information
1450 First St, Napa, CA 94559
Rooms & Amenities
Andaz Napa offers a range of modern guest rooms and spacious suites in downtown Napa Valley, designed with a residential feel. Options include standard rooms, premium rooms, and suites with separate living areas, ideal for longer stays or special occasions.
Suites at Andaz Napa feature separate living and sleeping areas, upgraded furnishings, and more space to relax compared to standard rooms. Many suites are designed for comfort and style, making them ideal for romantic getaways, group trips, or extended stays in Napa Valley.
Yes, Andaz Napa offers premium suite options with enhanced space, upscale finishes, and thoughtful design details. These suites provide a more elevated stay experience in the heart of downtown Napa.
Rooms and suites at Andaz Napa include:
• Complimentary Wi-Fi
• Modern bathrooms with premium bath amenities
• Spacious layouts (in suites)
• In-room entertainment and workspace
These features provide a comfortable and convenient stay for travelers visiting Napa Valley.
Select rooms and suites offer views of downtown Napa, allowing guests to experience the energy of the city while staying in a boutique hotel setting.
Our Junior Suites feature large stand-alone soaking tubs.
We know you might need to get some important work done between your local adventures, so all guest rooms feature a desk, complimentary Wi-Fi, and multiple easily accessible outlets for charging your digital devices.
Yes, please contact our Front Desk prior to arrival to arrange a for a feather-free guest room.
Daily housekeeping is offered. Service can be customized to your preference or declined.
Yes, all guest rooms include mini fridges for guest use and storage of personal items.
Parking, Travel & Transportation
Yes, Andaz Napa offers valet parking and self-parking for guests. Due to its central location in downtown Napa, valet service provides a convenient way to park while enjoying nearby restaurants, tasting rooms, and attractions on foot.
Andaz Napa offers valet parking, which may include a daily fee. Self-parking is included in Andaz Napa’s daily Destination Fee. Guests are encouraged to check current parking rates when booking their stay.
Not necessarily. Andaz Napa is located in walkable downtown Napa, with many tasting rooms, restaurants, and shops just steps away. However, a car or transportation service is recommended for visiting wineries throughout Napa Valley.
Andaz Napa is about 50 miles from San Francisco, typically a 1 to 1.5-hour drive. Nearby airports include:
• San Francisco International Airport (SFO)
• Oakland International Airport (OAK)
• Sacramento International Airport (SMF)
Guests can reach the hotel by rental car, private car service, or rideshare.
Yes, Uber and Lyft are available in Napa Valley, including downtown Napa. They are a convenient option for getting around locally or traveling to nearby wineries, however we highly recommend scheduling in advance to guarantee availability
Andaz Napa does not offer a dedicated airport shuttle. Guests can arrange private transportation, rideshare, or car rentals for travel to and from nearby airports.
Popular transportation options for exploring Napa Valley wineries include:
• Guided wine tours
• Private drivers or car services
• Rideshare services (availability may vary outside downtown)
Planning transportation in advance is recommended, especially during peak travel seasons.
Hotel Facilities
Our Andaz Farmer’s Table serves full breakfast daily, Mercantile Social Lounge in the lobby offers up craft cocktails, premium Napa wines, local beers and elevated bar bites seven days a week, and the Mercantile Terrace is an outdoor space with full food and bar service, plus fire pits. Additionally, the hotel does offer room service!
Andaz Napa offers a range of modern hotel facilities, including a rooftop bar, on-site dining, fitness center, and flexible event spaces. The hotel’s central downtown Napa location also provides easy access to nearby restaurants, tasting rooms, and attractions.
No. While Andaz Napa does not have an on-site fitness center, we do maintain a partnership with a local full service gym facility. Access to this off-site gym is provided complimentary and complimentary rideshare transportation is provided as well. There are also two boutique fitness studios within immediate walking distance of the hotel, which offer paid class experiences.
Andaz Napa does not offer a spa or pool. However, guests have access to a variety of nearby spas and wellness experiences in Napa Valley, many within walking distance or just a short drive from the hotel.
Yes, Andaz Napa is a pet-friendly hotel in downtown Napa, welcoming guests traveling with dogs. Policies and fees may apply, so it’s best to confirm details before arrival.
Yes, Andaz Napa offers flexible event and meeting spaces, making it a popular choice for corporate gatherings, weddings, and private events in Napa Valley.
Wi-Fi & Digital
Complimentary high-speed Wi-Fi is available throughout the property for all guests.
Families & Groups
Popular things to do near Andaz Napa include:
• Visiting downtown Napa tasting rooms
• Dining at award-winning restaurants
• Exploring the Napa Riverfront
• Taking wine tours to nearby vineyards
The hotel’s central location makes it a great base for exploring Napa Valley attractions.
Andaz Napa is a popular choice for romantic getaways and weekend trips thanks to its modern design, walkable location, and proximity to wine tasting and fine dining.
Andaz Napa can be a great option for families visiting Napa Valley, especially those who want to stay in walkable downtown Napa. Spacious room layouts, nearby dining options, and easy access to local attractions make it convenient for family travel.
Yes, families staying at Andaz Napa can enjoy a variety of nearby activities, including:
• Exploring the Napa Riverfront
• Visiting local parks and open spaces
• Dining at family-friendly restaurants in downtown Napa
The hotel’s central location makes it easy to access family-friendly attractions in Napa.
Yes, suites at Andaz Napa are ideal for families thanks to their larger layouts and separate living areas. These features provide additional space and flexibility, making them more comfortable for traveling with children or extended family.
Andaz Napa is suitable for group trips to Napa Valley, including friends’ getaways, celebrations, and wine weekends. Its downtown location makes it easy for groups to explore together without needing multiple cars.
Suites at Andaz Napa are suitable for groups, couples, and extended stays thanks to their larger layouts and separate living spaces. Guests looking for extra comfort and flexibility often choose suites when visiting Napa Valley.
Yes, Andaz Napa offers options for group bookings and room blocks, making it a convenient choice for weddings, corporate retreats, and group travel in Napa Valley.
Andaz Napa offers a variety of room types and suites that can accommodate groups. Guests interested in connecting rooms or larger accommodations should contact the hotel directly to explore available options.
Andaz Napa is a popular choice for birthdays, anniversaries, and group celebrations in Napa Valley. Its stylish design, central location, and proximity to dining and wine experiences make it ideal for memorable stays.
Pets
Yes, Andaz Napa is a pet-friendly hotel in Napa Valley, welcoming guests traveling with dogs. Policies and fees may apply, so guests should check ahead for details.
Accessibility
Yes, Andaz Napa is committed to providing an accessible hotel experience in downtown Napa. The property includes accessible guest rooms and public spaces designed to accommodate guests with disabilities.
Accessible rooms at Andaz Napa may include features such as:
• Roll-in showers or accessible bathtubs
• Grab bars in bathrooms
• Lowered fixtures and controls
• Wider doorways for mobility access
Guests should confirm specific accessibility features when booking to ensure the room meets their needs.
Yes, Andaz Napa offers ADA-compliant guest rooms designed to meet accessibility standards. These rooms provide added comfort and functionality for guests requiring mobility or hearing accommodations.
Yes, public areas at Andaz Napa—including the lobby, dining spaces, and common areas—are designed to be accessible to all guests, with features such as elevators and step-free access where available.
Andaz Napa offers select accessibility features for guests with hearing or vision impairments, which may include visual alarms or notification devices. Guests are encouraged to request specific accommodations in advance.
Yes, guests can request accessibility accommodations when booking or by contacting the hotel directly. The Andaz Napa team can help ensure rooms and services meet individual accessibility needs.
Yes, Andaz Napa provides accessible entryways and valet services, making arrival and departure convenient for guests with mobility needs.
Booking & Policies
Check-in at Andaz Napa typically begins in the afternoon, and check-out is in the late morning. Guests are encouraged to confirm exact times when booking or contact the hotel for early check-in or late check-out requests.
Guests can book directly through the official Andaz Napa website or through Hyatt booking channels. Booking direct often provides access to the best available rates, exclusive offers, and World of Hyatt benefits.
Cancellation policies at Andaz Napa vary depending on the rate and dates selected. Many reservations offer flexible cancellation within a specified window, while others may be non-refundable. Guests should review the policy details at the time of booking.
Deposit requirements depend on the rate type selected. Some bookings may require a deposit or full prepayment, while others allow payment at check-in. Details are provided during the reservation process.
Andaz Napa may charge a destination or amenity fee that includes select services and experiences. Guests should review the latest fee details when booking, as inclusions and pricing may vary.
Reservations can typically be modified or canceled based on the terms of the selected rate, but policies may vary depending on the rate and dates selected. Guests should refer to their confirmation details or contact the hotel directly for assistance.
Yes, Andaz Napa is part of the World of Hyatt program. Members can earn and redeem points, access exclusive member rates, and enjoy additional benefits during their stay.
Andaz Napa regularly offers seasonal packages and special promotions, which may include savings on extended stays, dining credits, or curated Napa Valley experiences. Guests can check current offers when booking.
Andaz Napa accepts major credit cards and other standard forms of payment. Guests should confirm accepted payment types and policies during the booking process.