Pet Policy

The hotel does not allow pets except for service animals. Note that pets are allowed in select Diwa Club – inquire with the hotel for more details.

Sustainability Policy

A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities. Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.

• Disposable Guest Amenities: As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essentials in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.
• Bottled Water: Our property has successfully implemented the “Zero Mile Water” program, which delivers fresh alkaline water to our guests in sterilized and sealed glass bottles. This initiative eliminates an estimated 350,000 single-use plastic bottles annually and reduces over 50 tons of carbon emissions, offering a more sustainable and hygienic alternative for our guests.