Our multilingual staff speak English, Vietnamese, Korean and Chinese (Mandarin). The front desk team is fully bilingual in English and Vietnamese.

Our guestrooms are equipped with universal, working desks with USB Type C, multi-socket power outlets that are compatible with all international plugs.

Yes, complimentary Wi-Fi is available in all rooms and public areas, restaurant and by the pool.

Yes, pets (cat, dog) are welcome. Pet-friendly rooms are available. 

Gold LEED. Wink Hotels reimagines the relationship between hospitality + sustainability. 

Guests could check in any time and check out at the same time checked in, after 24 hours staying.

We do not have a traditional concierge, our Wink Guides are always happy to assist with local tips, dining, attractions and transportation.

Yes, laundry and dry-cleaning services are available daily. Simply contact our Wink Guides. Besides, there is 24/7 on-site Laundromat. Washer. Dryers. Ironing board. Chill out to CNN.

We offer meals inspired by local cuisines as Pho, Com Tam…; if you have a cultural preference, we’re happy to recommend suitable dishes.

Yes, we provide cribs and extra beds upon request.

Select Deluxe rooms or Suites include sofa beds. Rollaway beds are NOT available due to space constraints in guestrooms.

For families requiring additional sleeping arrangements, we recommend booking connecting rooms or Deluxe rooms.

Yes, all our rooms are non-smoking; however, there are sone designated smoking areas in the hotel.

Certainly! If you’d prefer a quieter room, let us know.

We have rooms for families with 01 King bed and bunk bed. Besides, we have Suite for 2 bedrooms.

Yes, guests are welcome to enjoy our outdoor pool with panoramic view located on the rooftop, with poolside bar service and towel service.

The pool area features padded loungers, umbrellas, and a dedicated pool bar. Access is complimentary for hotel guests.

Yes, 24/7 gym with modern cardio machines, free weights, yoga mats. Towels, drinking water are always available.

We do not offer a formal business center, but complimentary printing and Wi-Fi are available at co-working space with private booths.

Yes, our fully equipped meeting rooms, perfect for any gathering.

All meeting spaces are equipped with AV equipment, catering services, and high-speed Wi-Fi. Contact our events team for customized arrangements.

Right away, downtown can be reached by mere steps—ask our Wink Guide.

The hotel is centrally located in Hai Phong — most attractionns (Sat Market, Hai Phong City Museum and Tam Bac Lake) are within a short walking. Taxis or Grab are also convenient options.

We are located approximately 9 km from Cat Bi International Airport (about 30 minutes drive)

Buses, trains, and taxis, bikes are easily accessible just steps from our entrance.

Yes, guests must be at least 18 years old. Minors must be accompanied by an adult.

Yes, we offer complimentary luggage storage. Please contact Wink Guide for more information.

Our front desk operates 24/7, so you could check in anytime.

Early check-in is available, check out at the same time you checked in, 24-hour stays guaranteed.

Yes, late check-out is available, check out at the same time you checked in, 24-hour stays guaranteed.

Yes, express check-out is available. No more waiting around to check-out.