Our associates are able to assist guests in both Mandarin Chinese and English.

Yes, we are happy to accept packages on your behalf prior to your arrival. To ensure proper delivery, please include the reservation holder’s name, arrival date, and contact information on the package.

Yes, complimentary Wi-Fi is available throughout the hotel, including all guest rooms, villas, and public areas.

Yes, wake-up call service is available. Please contact the Guest Service Center to schedule your preferred wake-up time.

Yes, daily housekeeping service is provided for all guest rooms and villas. Additional housekeeping requests may be accommodated upon request, subject to availability.

Yes, vegetarian and gluten-free options are available at Commune Kitchen. Guests with special dietary requirements are encouraged to contact our restaurant team in advance, and we will do our best to accommodate their needs.

Yes, additional breakfast can be added to your reservation. Breakfast is available at CNY 168 per person. Children aged 6 to 12 receive a 50% discount. Please contact the hotel for the latest children's dining policy.

Yes, complimentary cribs are available upon request. Extra beds can also be arranged, subject to availability, at a charge of CNY 408 per night. Please note that availability may vary depending on the room type booked.

Room views vary by room type and availability. Although specific views cannot be guaranteed, we encourage guests to share their preferences in advance, and we will make every effort to accommodate them.

Yes, bathtubs are available in select room types and villas. Guests who prefer a room with a bathtub are encouraged to select an eligible room type when booking.

Yes, an outdoor swimming pool is available for hotel guests. Please note that opening hours and seasonal availability may vary.

Yes, the Fitness Center is located on the first floor of Club Villa Building 1 and is available to hotel guests daily. Please note that operating hours may vary based on hotel operations.

Yes, Commune by the Great Wall offers versatile event and meeting facilities, including an 800-square-meter venue that can accommodate 20 to 250 guests. For a more exclusive experience, selected private villas are also available for meetings, private dining, and special gatherings for groups of 10 to 60 guests.

The hotel is approximately 76 km from Beijing Capital International Airport, with an estimated driving time of 90 minutes.

Yes, the hotel offers complimentary on-site parking for registered guests throughout their stay.

Yes, EV charging stations are available on-site in the hotel parking area and are subject to availability.

Yes, the hotel welcomes pets. Guests may bring one dog or cat weighing up to 15 kg. A pet cleaning fee of CNY 350 per pet, per night will apply. Additional terms and conditions may apply.

Yes, we provide complimentary pet amenities for our furry guests, including food and water bowls, pet beds, toys, and wet wipes.

Yes, kid-friendly meal options for children aged 3 to 6 are available upon request. For special dietary requirements, please contact our restaurant team in advance.

Yes, Commune by the Great Wall offers distinctive venues for weddings, private celebrations, and special events. Our experienced events team is available to assist with every detail to ensure a seamless and memorable occasion.

Accessible rooms are available in limited numbers. We recommend contacting the hotel in advance to discuss your accessibility needs and confirm availability.

We accept major international credit cards, including Visa, Mastercard, American Express, and UnionPay, as well as cash and popular mobile payment methods such as Alipay and WeChat Pay.

The standard check-in time is 3:00 PM, and the standard check-out time is 12:00 PM (noon).