I recently had the pleasure to stay with this hotel and it was fantastic! The service and rooms are amazing. Do yourself a favor and choose Maison Metier.
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
Charlene, we love hearing that our service made your stay at Maison Métier fantastic. We are just as glad your room added to the pleasure of your visit. We hope to host you again soon!
An incredible boutique hotel in a very convenient location. We were equally blown away by the service and overall atmosphere of the place. It’s the perfect spot for a couple in NOLA!
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
We are thrilled Maison Métier made such a memorable boutique hotel experience for your time in NOLA. A convenient location makes exploring the city that much easier, and we are glad it suited your plans as a couple. We have shared your kind words about our team’s service, and it is lovely to know the atmosphere made your stay special. We would be delighted to welcome you again!
Hotel was beautiful with original staircases, railings and tile to mention a few. Rooms very comfortable, well stocked and loved the bathroom tiles. So many personal touches. Food was very good from breakfast to wagu burger in the Salom, which also served delicious desserts and great cocktails. Cannot say enough about the staff. They were amazing and made the stay so much better.
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
Carol, Maison Métier’s original character and thoughtful personal touches clearly caught your eye, and we’re so glad they added to your stay! We’re happy your room felt comfortable and that its bathroom tile stood out to you. It’s lovely to know the food was a highlight, from breakfast through your burger in the Salon. The Salon’s desserts and cocktails are a special way to round out an evening, and we’re glad you enjoyed them. Most of all, we’re grateful our team helped make your stay memorable. We’ve passed your kind words along, and they’ll be glad to know how much you appreciated their care. We’d love to welcome you back.
The hotel is awesome, and the staff are there to help and give so many great ideas for where to listen to Jazz and what things to see. Great experience.
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
It is lovely to know our team’s suggestions helped you find places to enjoy jazz and discover things to see during your visit. We are proud to help guests make the most of their time at Maison Métier. We would be glad to welcome you again!
Maison Metier is a wonderful hotel just a few blocks from the hustle and bustle of the French Quarter. The hotel has 67 rooms over 6 floors. The rooms were exceptional and private, we often felt like the only guests in the building. Every hotel staff member greeted us and asked if there was anything they could do to improve our stay. Huge shout out to the front desk for allowing us to check in early, highlight restaurants, and provided that extra touch to make this a 5-star destination hotel. P.S. turn down service with a sweet treat at night, and coffee delivery to your door in the morning are just 2 examples of the customer service missing from so many other hotels. Thank you for a memorable stay!
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
It is lovely to hear Maison Métier felt like a tucked-away retreat just steps from the French Quarter’s bustle. We are especially glad your room gave you the privacy you were looking for. Early check-in can make an arrival feel effortless, and our front desk team was happy to help you get settled sooner. Their restaurant recommendations added a personal touch to your visit, and we have shared your kind words with them. A sweet treat at turndown and coffee delivered to your door are two thoughtful ways to make a stay feel special. We would be delighted to welcome you back to Maison Métier!
We stayed here as the last leg of our Nashville/Memphis/New Orleans tour. We were met by very friendly staff, the check in was very efficient and the staff very helpful. The room was well equipped, clean and large. We particularly loved the secret speak easy bar. I would thoroughly recommend this hotel and the staff who made our stay so enjoyable.
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
Being the final stop on a multi-city trip makes a warm welcome all the more memorable, and we are glad our team made your arrival so easy. It is lovely to hear that your room offered a comfortable place to settle in. The secret speakeasy bar is a special part of Maison Métier, and we are happy it became a favorite during your stay. We have shared your kind words about our team with them. Thank you for recommending us, and we hope your travels bring you back to New Orleans.
Maison Metier has an amazing hotel and staff. We had the most memorable wedding for our daughter and we cannot thank this team enough.
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
What a beautiful celebration to host for your daughter! We are truly honored that Maison Métier was part of such a memorable wedding, and we have shared your kind words with our team. We hope to welcome your family again for many more special occasions!
Maison Métier was truly one of the best hotel experiences I have ever had. What stood out most was the staff. From the moment we arrived, everyone was incredibly warm, accommodating, helpful, and genuinely welcoming. There was an ease and sincerity to the service that made the hotel feel less like a hotel and more like being welcomed into someone’s beautifully appointed home. I only wish I remembered everyone’s name because every single person we encountered went above and beyond. Avante helped us with our bags as we checked out, and Thadius was especially friendly and helpful throughout our stay, but the entire staff deserves recognition. The interior design was another absolute highlight. The hotel has a richly layered, maximalist residential style that beautifully blends old-world European elegance with local Southern craft and character. It feels collected rather than decorated, sophisticated without being precious, and every space invites you to slow down and take it all in. Our room was equally wonderful, decadent yet incredibly comfortable. The bed was exceptional, and I slept better than I have in a long time. We also enjoyed breakfast both in the breakfast room and through room service, and both experiences were delightful. Everything about the stay felt thoughtful, relaxed, and special. Maison Métier is the kind of hotel that stays with you after you leave. Beautiful design can make a hotel memorable, but it was the people who made this stay truly exceptional. I cannot recommend it highly enough and would return without hesitation.
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
Maison Métier feels especially honored by the warmth in your description, particularly the way you captured our home like atmosphere. We are grateful that our team helped make your stay feel personal and unhurried. We have shared your kind words with Avante and Thadius, and they will be glad to know their care stood out. The layered design is close to our heart, so it is wonderful to hear that each space invited you to pause and take it in. We are equally pleased that your room offered both a sense of indulgence and genuine comfort. Knowing you slept so well in your bed is a lovely compliment. We are glad you enjoyed breakfast in the breakfast room and through room service. Your generous recognition of the people behind the experience means a great deal to us. We would be delighted to welcome you back whenever your travels bring you our way!
Would highly recommend staying here. From the staff to the details in interior design and events we had an amazing experience here
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
Rosie, we are delighted that Maison Métier gave you such a memorable blend of culture and comfort! The thoughtful interior design clearly added to your stay, and we are glad our events made the experience even more special. We have shared your kind words with our team and hope to welcome you back soon!
We love this hotel and since visiting New Orleans, we have never stayed anywhere else. The staff is the crown jewel here. They are inviting, warm and friendly. They are like visiting extended family but without the drama. The rooms are to die for with the windows, space, stunning bathrooms, reading book and quiet. It’s the best of both worlds with a short walk to the hustle and bustle of bourbon street but then a quiet retreat when you return.
General Manager, Guest Services / Front Office at Maison Metier - The Unbound Collection by Hyatt, responded to this review
What a joy to read your review, BequiaBorn. Knowing that Maison Métier has become your home in New Orleans truly moves us, and your description of our team as the "crown jewel" is incredibly meaningful. We love that your guest room brought you both comfort and tranquility, as well as little touches like the reading book and beautiful windows. It is wonderful to hear you enjoy being close to all the excitement of Bourbon Street while still having a peaceful retreat to return to. Thank you so much for making us your go-to in the city. We cannot wait to welcome you back for your next visit!
Showing 10 reviews since August 13, 2026.