Poor F&B experince, over priced and under delivered , Beds comfy , but again overpriced. Decimo was a big disappointment
Excellent hotel, great location, very walkable, superb staff. I couldn’t have asked for a better stay. Thanks very much!
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hey there Brian! Thank you for reviewing The Standard, London. We are delighted you enjoyed your time with us and the service from our wonderful team. Looking forward to welcoming you back again soon. Kindest, Maddie (Guest Experience Manager, The Standard London).
Great stay, Lovley hotel. Staff super friendly and let us check in slightly earlier and accommodated our late checkout request. The rooftop bar is well worth a visit.
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hey there Chris! Thank you for reviewing The Standard, London. We are delighted you enjoyed your time with us and the service from our wonderful team. Looking forward to welcoming you back again soon. Kindest, Maddie (Guest Experience Manager, The Standard, London).
A really cool, vibrant hotel with excellent bars and restaurannts in the centre of town. Really convenient location, attractive design throughout with freiendly staff
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hey there! Thank you for reviewing The Standard, London. We are delighted you enjoyed your time with us and the service from our wonderful team. Looking forward to welcoming you back again soon. Kindest, Maddie (Guest Experience Manager, The Standard, London).
I’ve stayed a�Y�p��JSandard many many times since it first opened and it hasn’t dropped its level of service or experience at all. With the convenience of Coal Drops Yard next door it’s become my favourite stay in london.
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hey there Helen! Thank you for reviewing The Standard, London. We are delighted you enjoyed your time with us and the service from our wonderful team. Looking forward to welcoming you back again soon. Kindest, Maddie (Guest Experience Manager, The Standard, London).
I had a terrible experience with The Standard this time. I am a regular here usually and prefer to stay at The Standard because my friends and colleagues also prefer staying close to Kings Cross but the experience this time was pathetic. Firstly, air con stopped working multiple times inside the room. With heatwave around the corner, it was super hard to sleep without the air con. I regularly called the front desk and asked them to fix it. They fixed the issue in 20-30mins after calling but the issue kept occuring repeatedly. Secondly, while checking out, I arrived earlier at the frontdesk to checkout but still someone who came after me was given preference despite waiting before the person who came after me. This was totally unprofessional and I am not sure what led to this bias in treatment from the receptionists. I am not seriously considering if should consider The Standard for my stay next time at London.
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hi Sundar. Thank you for taking the time to review The Standard, London. As already discussed directly over email, I am very sorry your stay with us fell short of your expectations and the standards you have come to expect from us, and we really look forward to welcoming you back again soon to turn your impression back around. As always, I am available via phone or email should there be anything at all I can assist with! Kindest, Maddie (Guest Experience Manager at The Standard, London).
very bougie and cool feeling. the decor is very trendy and eclectic. the rooms are tiny, but i think they're tiny everywhere in london. the best thing is the location. across the street from king's cross??? so convenient! the rooftop view is gorgeous.
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hey there! Thank you for reviewing The Standard, London. We are delighted you enjoyed your time with us and the service from our wonderful team. Looking forward to welcoming you back again soon. Kindest, Maddie (Guest Experience Manager, The Standard London).
Fantastic location as we were leaving very early next morning for Eurostar trip. The windowless room we chose was very poorly lit given no windows. Power points were poorly positioned and bed was too short for tall man. Auto tipping on top of what I thought was the final price is a bit naughty. We deselected as we arrived late and left early. A bit off putting
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hey there Simon! Thank you for reviewing The Standard, London. We are delighted you enjoyed your time with us overall and thank you for your insightful feedback regarding our Interior King Rooms and discretionary service charge policy. Looking forward to welcoming you back again soon. Kindest, Maddie (Guest Experience Manager, The Standard London).
A fantastic Standard to judge others by, quite good value, the Standard King View Room had an enviable view, abundant space, and certainly is worth the upgrade. Service was friendly, professional, attentive and felt personal throughout. As well located a hotel can be in London.
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hey there Brendan! Thank you for reviewing The Standard, London. We are delighted you enjoyed your time with us and the service from our wonderful team. Looking forward to welcoming you back again soon. Kindest, Maddie (Guest Experience Manager, The Standard London).
I am giving this "5-star" hotel 1 star because it was an absolute nightmare. Our check-in time was supposed to be 3:00 PM, but when we arrived, our room wasn't ready. We had to follow up and remind the front desk twice just to get in. Once inside, we realized the front desk had explained nothing to us. They didn't provide any complimentary water, failed to explain what was complimentary versus what we had to pay for, and didn't even give us the Wi-Fi password. To make matters worse, the service is nonexistent. When we called the helpdesk support for assistance, they just pushed us to the front desk, where nobody answered the phone at all. We had to call repeatedly just to get a response. We previously stayed at a 1-star hotel in the exact same area, and honestly, that 1-star hotel offered much better service than this place. Do not stay here.
Madeleine Lloyd, Guest Services / Front Office at The Standard, London, responded to this review
Hello! Thank you for taking the time to share your feedback, and please accept my apologies for the delay in replying. I am very sorry to hear your stay with us fell short of your expectations and our standards on this occasion and am available anytime via phone or email should you wish to discuss your concerns further. Kindest, Maddie (Guest Experience Manager at The Standard, London).
Showing 10 reviews since June 14, 2026.