700 North Haven Avenue, Ontario, California 91764, United States of America

+1 909 980 0400

Ontario Airport Hotel and Conference Center, a Hyatt property, stands out because it combines airport convenience, conference-level facilities, full-service amenities and a well-known global brand experience, positioning it as a stronger choice for travelers who want more than a simple stay near the airport.

The hotel reflects the cultural diversity of the Inland Empire, celebrates regional culinary influences and serves as a contemporary gateway for visitors to experience Ontario’s heritage and community.

The hotel balances business-oriented features with leisure amenities, making it suitable for business travelers, families, couples and solo guests alike.

Check-in: 3 p.m. (guests can check in any time after this) and the desk generally accepts arrivals even later into the night. Early check-in is available before the standard 3 p.m. time subject to availability. If granted, a fee may be charged.

Checkout: 11 a.m. Late checkout is also subject to availability. If granted, a fee may be charged.

The daily destination or resort fee bundles amenities like premium Wi-Fi, bottled water and pool and fitness room usage.

After you check out (usually by 11 a.m.), you can leave your luggage with the hotel for a few hours if your departure (flight, meeting, etc.) is later in the day.

You can generally ship a package to the hotel if it’s addressed to you with your full name and arrival date clearly on it.

Make sure the hotel address is correct: 700 N Haven Ave, Ontario, CA 91764, USA. Include your name and expected check-in date so staff can match them to your reservation.

Standard Rooms

These are the entry-level rooms and include the core features you’d expect for a comfortable stay:

• King or queen beds (1 King or 2 Queen option) with pillow-top mattresses
• Complimentary Wi-Fi and premium flat-screen TVs
• Coffee/tea maker, desk, safe, air conditioning
• Options may include different views (mountain, pool or city) or high-floor rooms depending on availability

Premium Rooms

A step up from the standard category. Typical differences include:

• Upgraded furnishings
• Enhanced views (such as mountain or scenic vistas)
• Additional features like a jetted tub or a balcony, located on high floors

Suites

The hotel also offers suites, which are larger than regular rooms, providing separate living or seating areas in addition to the bedroom, and include:

• A more spacious layout—providing space to work, relax or entertain
• Some may include distinct living room space and upgraded bathroom features (e.g., larger tub) 
• Suites are ideal when you want more separation between sleeping and lounging areas or need extra room for family or business purposes.

Guest rooms at Ontario Airport Hotel and Conference Center are equipped with a proper desk/work area, free Wi-Fi and convenient outlets, making them suitable for business travelers or anyone needing to work during their stay.

The hotel doesn’t offer hypoallergenic bedding as a standard included feature, but options may be available upon request by contacting the front desk ahead of time.

Yes, daily housekeeping is available, and you can customize it (ask for full cleaning, partial service or skip it entirely). The best practice is to communicate your preferences directly with the hotel at check-in or during your stay.

The hotel provides a good range of accessibility features in public areas and offers accessible guest rooms. If you have specific requirements (such as roll-in showers or particular assistive devices), be sure to request them in advance to ensure they can be met.

Yes, all rooms at Ontario Airport Hotel and Conference Center include a minifridge.

No, the hotel does not offer room service at this time. However as of the fourth quarter of 2026, we will offer room service from 6 a.m. to 10 p.m. daily.

Yes, rollaways are available upon request—please ask the front desk either when you book or when you check in. Additional charge: Approximately $20 per day, per person (for third or any further guests).

Yes, housekeeping service is available at Ontario Airport Hotel and Conference Center

The GOAT (Greater Ontario Area Transportation) is a complimentary, seamless transportation service designed to elevate guests’ travel experience while staying in the Ontario and Rancho Cucamonga area. The GOAT is an app-based shared shuttle service that operates like a hotel shuttle—only better. Guests can easily travel between their hotel, Ontario International Airport and key local destinations (such as shopping, dining and convention locations) without worrying about logistics, parking or extra costs.

The GOAT (Greater Ontario Area Transportation), a complimentary, seamless transportation service designed to elevate guests’ travel experience while staying in the Ontario and Rancho Cucamonga area. The GOAT is an app-based shared shuttle service that operates like a hotel shuttle — only better. Guests can easily travel between their hotel, Ontario International Airport and key local destinations (such as shopping, dining and convention locations) without worrying about logistics, parking or extra costs.

Rideshare Services: Uber & Lyft

Local taxi companies can provide rides in and around Ontario or to nearby cities.

The hotel’s location is great for quick airport access and driving to nearby attractions or business districts, but it’s not within easy walking distance of most key destinations. You’ll want a ride or short drive for most sightseeing or business needs.

You can easily rent a car nearby with many well-known agencies close to the hotel and airport. Bicycle rentals aren’t as common right at the hotel, so plan ahead if you want to explore the area on two wheels.

We offer standard self-parking on-site (with a daily fee). It’s best to call the hotel directly before your stay to confirm, as hotel policies and services can change.

The hotel has an EV charging station as part of our amenities, meaning you can charge your electric vehicle while parked at the property. These chargers are usually Level 2 (J1772) units, suitable for overnight or extended charging during your stay.

If you want professional spa or massage services during your stay, here are some good local choices within a short drive:

• Wonderland Healing SPA: Relaxing day spa in Rancho Cucamonga
• Rye Headspa: Highly rated local spa for treatments
• Pure Head Spa: Japanese head spa near Chino Hills
• Quiet Oasis Day Spa: Massage therapy and wellness services in Upland
• Hand & Stone Massage and Facial Spa: Spa treatments including massage and facials in Rancho Cucamonga
• Harvard Garden Day Spa: Full-service day spa in Claremont

There are also other local wellness spots like Miss U Massage & Spa and The Spa Hyu in the broader area.

There’s one main restaurant on the property serving meals like breakfast and dinner, and typically guests staying at the hotel are welcome to walk in when it’s open without needing a reservation.

Our outdoor pool is available year‑round and heated, making it usable even when temperatures are cooler than summer.

Typical pool hours are from morning until evening, though you can always check with the front desk for the exact daily schedule during your stay.

The hotel provides free Wi-Fi that works well for standard internet use, but there isn’t a separate, officially advertised high-speed paid tier. So if you need very fast connectivity for work, check with the front desk when you arrive.

Yes, mobile check-in and other app-based services are available through the World of Hyatt app, and digital keys may be available. But it’s best to check the app or contact the hotel directly to confirm availability for the specific dates of your stay.

Yes, connecting rooms are available at Ontario Airport Hotel and Conference Center, though they’re offered based on availability and usually need to be requested when you book or by contacting the hotel directly.

The hotel provides basic family amenities such as cribs on request, children-friendly breakfast pricing and a fenced outdoor pool, along with other conveniences that make a stay with kids comfortable. For more specialized kids entertainment (e.g., play zones or activity programs), you’d likely head into the surrounding Ontario area attractions rather than relying on in-hotel services.

The property is a strong option for large groups, corporate events and weddings, offering expansive event space, expert planning support, customizable catering and suite/block booking capabilities to support both business and social gatherings.

Search. Book. Meet. With our simple online tool, everything you need to plan your next event is right at your fingertips. Visit hyatt.com/events 

Pets Allowed

The hotel welcomes pets in guest rooms, including dogs and cats (confirm with the hotel at booking).

Maximum per room: Up to 2 pets

Weight limit: Typically up to 50 lbs per pet

Pet Fees

For most stays (1–6 nights), there’s a pet fee that’s usually around $50–$100 per pet, per stay (amount and structure can vary based on length of stay). For longer stays (e.g., 7+ nights), an additional fee may apply.

Service Animals

Service animals are exempt from pet fees and are always welcome.

Dogs are welcome: You can bring up to 2 pets per room (dogs and cats)—although many travelers bring dogs specifically.

Size limit: Each pet can weigh up to 50 lbs (about 23 kg).

Pet fee: There’s an additional charge—typically around $50 per pet, per stay for short stays (or about $100 per pet according to some listings; fees vary with length of stay).

Service animals are exempt: If your dog is a certified service animal, no pet fee applies.

The hotel provides a broad range of accessibility features in its public areas and guest rooms to support mobility, hearing and visual needs—from accessible routes and elevators to assistive devices and Braille signage.

Yes, service animals are welcome at the hotel with no extra fee or special documentation required, and they’re allowed in guest rooms and public areas as needed.

For many refundable room rates, you can cancel your reservation up to 1 day before your scheduled arrival (often by 11:59 p.m. local hotel time) with no cancellation fee. If done within this window, you typically get a full refund.

If you cancel later than the specified deadline or do not show up, many plans will charge at least the first night’s room rate as a cancellation/no-show fee.

Cancellation terms depend on the specific rate you book: Fully refundable rates will have cancellation deadlines noted in your reservation details, while nonrefundable or prepaid rates may not allow refunds at all if you cancel.

Policies can vary if you book through a third-party website (e.g., Expedia, hotels.com) versus directly with the hotel—always check the exact terms shown at booking and in your confirmation email.

Group reservations (large blocks) may have different deadlines, deposits and cancellation penalties.

Yes, after the fourth quarter of 2026, you can take advantage of loyalty perks and earn rewards with the World of Hyatt program when staying at the hotel, including member rates, points for free nights and potential benefits like upgrades or late checkout (depending on status)

Yes, the hotel can offer special corporate rates, group discounts and extended-stay pricing when arranged ahead of time through direct negotiation or using a corporate/group rate code, with savings often available beyond published daily rates.

• Standard check-in time: 3 p.m.
• Early check-in: You can request it if you’re arriving before 3 p.m., and the hotel will do its best to accommodate you depending on room availability.
• Fee may apply: There’s typically an early check-in fee if the hotel offers it, and rooms must be ready before you can use them.