Pet Policy
Four-legged friends weighing less than 10 kg (22 lbs) are welcome in Secrets Sunny Beach Resort & Spa’s rooms and on its grounds. An additional charge of €50 per night is applicable to your room category for your dog. Only one dog permitted in a room. Please contact the hotel directly to confirm the room category. Dog-friendly rooms include the following:
Guidelines, restrictions and availability are applicable and subject to change at any moment. For further information about assistance dogs, please contact reservations.sesun@secretsresorts.com.
Pet Policy Terms and Conditions:
Upon arrival, the client must sign the guest dog policy and liability release. The following information is required at check-in: dog’s name, weight, age, color and breed. This is needed so we can identify the dog during your stay. Guests must hang the “Dog-Friendly Room” sign on hotel room door.
In addition, a vaccination certificate certifying that the dog has been fully vaccinated against kennel cough and rabies in the last 12 months and evidence of regular flea and worming treatment. Furthermore, the dog must have a civil liability insurance for damages to third parties (this insurance is compulsory for Spanish dogs since 29/09/23). If the dog has a Spanish passport from 29/09/23, the owner must prove that they have completed the training course for dog ownership.
Dogs are only allowed to be walked in designated areas within the hotel property. Dogs are not allowed in the resort’s restaurants, swimming pool, gym, spa and golf facilities (with the exception of guide dogs). Dogs are not permitted on beaches due to local regulations. Emotional support animals are also welcome in our facilities. In these cases, the same nightly supplement applied to pets will be charged, ensuring compliance with the established regulations. Dogs must be on a lead at all times or in a pet carrier when it is not in the guest’s room. Guests are responsible for cleaning up after their pet within the hotel grounds and disposing of waste in the bins provided.
Please contact the front desk to schedule a convenient time to clean your room. Unless the guest is in the room, our employees will not attempt to enter your room. The dog owner must be in the room if the dog is present when the room is cleaned. If the dog at any time threatens another guest or a hotel associate, the hotel reserves the right to request removal from the property. If the dog causes damage, barks, makes other noises or is the cause of complaints from other guests, the hotel reserves the right to request the guest to remove the dog. Additionally, if noise complaints and inconvenience to other guests arise, the hotel reserves the right to charge the guest’s account for any discount given to these other guests as a result of their discomfort. Damage caused by the dog to the hotel premises is the guest’s responsibility.