Secrets Mirabel Cancun warmly welcomes small dogs that weigh up to 22 pounds (10 kilograms) in designated accommodations and throughout the resort. A nonrefundable fee of $75 USD per dog, per night applies, and this service is available in select room categories. To ensure you book the appropriate accommodations, please contact the resort directly to confirm availability.
Terms & Conditions:
- Required upon check-in: Dog’s name, weight, age, color and breed for identification purposes during their stay.
- Vaccination certificate from veterinarian proving Bordetella and Rabies vaccinations within the past 12 months.
- Evidence that a current treatment for fleas and ticks is in use.
- No more than one dog is permitted in any guest room. Dogs are allowed only on designated dog area(s) of the hotel grounds. Dogs are not allowed in the pool, fitness area, spa, retail shops and golf facilities. Due to local regulations, dogs are not allowed on the beach.
- Dogs must always be on a leash or in a dog carrier when not in the guest room. Guests are responsible for cleaning up after the dog on resort grounds and properly disposing of waste in designated areas.
- Dogs cannot be left alone in guest rooms for longer than two hours. Guests must notify the front desk and hang the “Dog-Friendly Room” door hanger when leaving their dog unattended in the guest room. Guests must answer the cell phone number provided to the resort while their dog is unattended in case there are any issues.
- Dogs must never be left alone overnight. Please contact the concierge if boarding recommendations are needed.
- Guest room cleaning services will not be carried out unless the guest is present. The dog owner must be in the room if the dog is present when the guest’s room is cleaned to avoid frightening the pet and to avoid the risk of a pet’s escape. Please contact the concierge to schedule convenient cleaning times.
- The resort reserves the right to request the dog’s removal if the above guidelines are not followed.
- Please check with your airline for information regarding traveling with pets, including security and TSA guidelines.