Pet Policy
Your small dog (under 10 kilograms or 22 pounds) is welcome to join you at Secrets Macao Beach Punta Cana on your Dominican adventure. This service is available for $65 USD in the required room category. Please contact the resort directly to confirm the necessary room category. To reserve a room for a guest with a dog, please contact reservations by emailing reservations.sempc@Secretsresorts.com.
Dog-friendly guest rooms include the following:
Guidelines, restrictions and availability apply and are subject to change at any time.
For information regarding service dogs, please contact reservations.sempc@Secretsresorts.com
Terms & Conditions
The dog policy allows dogs under 22 pounds (10 kilograms) for $65 USD per night, in specific room categories only.
Please check with your airline for information regarding traveling with pets, including security and TSA guidelines.
Required upon check-in:
No more than one dog is permitted in any guest room.
Dogs are allowed only in designated dog area(s) of the hotel grounds. Dogs are not allowed in the pool, fitness center, spa, retail shop or golf facilities or areas.
Due to local regulations, dogs are not allowed on the beach.
Dogs must always be on a controlled leash or in a dog carrier when not in the guest room. Guests are responsible for cleaning up after the dog on resort grounds and properly disposing waste in designated areas.
Dogs cannot be left alone in guest rooms for periods longer than two hours. Guests must notify the front desk and hang the “Dog Friendly Room” door hanger when leaving their dog unattended in the guest room. Guests must answer the cell phone number provided to the resort while their dog is unattended in case there are any issues.
Dogs must never be left alone overnight. Please contact the concierge if boarding recommendations are needed.
Guest room cleaning services will not be carried out unless the guest is present. The dog owner must be in the room if the dog is present when the room is cleaned, to not frighten the pet and to avoid the risk of a pet’s escape. Please contact the concierge to schedule convenient cleaning times.
For information regarding service dogs, please contact reservations.sempc@Secretsresorts.com