Palacio Duhau is an oasis in the city -- the buildings are gorgeous, the facilities superb, and the patios between the Palace and the Tower are a true haven. We stayed in a quiet, spacious, one-bedroom suite in the Palace and felt like royalty. The bed was dreamy, the bathroom vast and perfect, and housekeeping outstanding. Breakfast on the Piano Nobile was divine, and we especially enjoyed dinner at Duhau Restaurant, which offered a variety of selections and a superb, attentive, professional staff. Highly recommended.
Palacio Duhau - Park Hyatt Buenos Aires Palacio Duhau - Park Hya, Owner at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review
Dear guest, Greetings from Palacio Duhau-Park Hyatt Buenos Aires! Thank you for taking the time to share the highlights of your visit to our property. We are pleased to learn you had a wonderful stay with us and appreciate your kind words about our hotel. We look forward to receiving you again in our property in the near future. Kind regards, ALEJANDRO PRYTOLUK Assistant Director of Rooms he/him/his
I had an exceptional stay at the Park Hyatt Buenos Aires. The service was outstanding from beginning to end, with every member of the team making me feel genuinely welcomed and cared for. The rooms are beautiful, comfortable, and thoughtfully appointed, but what truly set the experience apart is the level of care and attention throughout my stay. The team anticipated my needs and made everything feel effortless.
Palacio Duhau - Park Hyatt Buenos Aires Palacio Duhau - Park Hya, Owner at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review
Dear Tracy J, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Many thanks for your comments about your stay, it is a pleasure to know that the hotel and our service were as you expected. Hope we could have you back soon at the hotel. In order to assist you please let us know if your travelling plans address you again to Buenos Aires. Best regards, ALEJANDRO PRYTOLUK Assistant Director of Rooms he/him/his Palacio Duhau – Park Hyatt Buenos Aires Avenida Alvear 1661, Ciudad de Buenos Aires, C1014AAD, Argentina T. + 54 11 5171 1600 I M. + 54 911 6360 8871 alejandro.prytoluk@hyatt.com buenosaires.park.hyatt.com
Had to switch rooms because of a plumbing leak. Both restaurants that have meals between 4pm and 6pm were either closed or unavailable. Concierge service was excellent. Very good breakfast. Rooms were neat and clean.
Palacio Duhau - Park Hyatt Buenos Aires Palacio Duhau - Park Hya, Propietario at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review
Dear guest, Thank you for sharing your comments. We would like to offer our sincere apologies for the unpleasant experiences you outlined. We realize that your time is very valuable and appreciate the detailed description of the shortcomings you experienced. As we continue to improve our hotel and service, comments like yours provide us with a valuable feedback in identifying areas that concern our guests. Thank you for choosing Park Hyatt Buenos Aires and for taking the time to bring your comments to our attention. We truly hope that you will continue to give us an opportunity to be of service to you. Sincerely,
Our stay at Park Hyatt Duhau was exceptional. From the moment we arrived, the staff were consistently professional, warm, and attentive. Service was impeccable without ever feeling overdone, and every interaction reflected a genuine level of care and hospitality. The property itself is beautiful. The historic architecture, impressive grounds, and beautifully maintained gardens create a setting that feels both elegant and relaxed. Our room was equally impressive, with thoughtful design, excellent amenities, and a level of comfort that made it easy to settle in and enjoy the stay. The food was outstanding. Every meal we had was beautifully prepared, with excellent ingredients, thoughtful presentation, and great attention to detail. It was clear that the culinary experience is an important part of the hotel. What stood out most was the consistency. The property is beautiful, the food is excellent, and the service is exceptional, but it is the combination of all three that makes Park Hyatt Duhau such a memorable hotel. We were celebrating our 25th wedding anniversary, and we are very grateful to the entire team for making our stay so enjoyable. We would absolutely return to Buenos Aires and stay at Duhau again.
Palacio Duhau - Park Hyatt Buenos Aires Palacio Duhau - Park Hya, Propietario at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review
Dear Janine, Greetings from Palacio Duhau-Park Hyatt Buenos Aires! Thank you for taking the time to share the highlights of your visit to our property while celebrating your 25th wedding anniversary. We are pleased to learn you had a wonderful stay with us and appreciate your kind words. We look forward to receiving you again in our property in the near future. Kind regards,
A great hotel with many amenities, and the absolute BEST customer service! Their staff from front to back were 10/10! In a world were customer service is not always great, it was a breath of fresh air to be treated so fabulously be every staff member there. Well worth the extra dollars. I highly recommend
Wonderful experience, absolutely recommended. The rooms, the staff and the food was beyond expected. It's a perfect place to work or enjoy some holidays
Exceptional hotel! Would definitely return to stay again. Service went above and beyond. Restaurant was great for breakfast and the bar terrific for a nightcap. Cannot say more about this hotel.
Palacio Duhau - Park Hyatt Buenos Aires Palacio Duhau - Park Hya, Propietario at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review
Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! It is a pleasure to know that the hotel and our service were as you expected. Undoubtedly your comments inspire us to continue providing a world class service to all of our guests. Hope we could have you back soon at the hotel. Please do not hesitate to contact us for any assistance. Best regards,
Amazing memorable stay!! We loved this hotel’s location, amenities and service! Our room had a living space, bedroom, large closets and 2 bathrooms- it was spotless and the welcome wine and macarons were a bonus! We’d definitely recommend this place and we’d love to stay there again.
My wife and I found the staff to be friendly and courteous. The property was a nice balance between historic architecture and modern conveniences.
Amazingly beautiful facility with great food and service. The room was wonderful with a great bed and bathroom. During our vacation we stayed at five high end hotels. This was our favorite.
Palacio Duhau - Park Hyatt Buenos Aires Palacio Duhau - Park Hya, Propietario at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review
Dear guest, Thank you for your kind review. We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon. Best regards,
Se muestran 10 opiniones desde 5 de agosto de 2026.