Health & Safety Measures

Rooms and Suites

• Sanitization of high-touch areas using high-grade disinfectant
• Deep cleaning of bedding and linens using high-quality detergents air filter
• Routine cleaning to ensure optimal air quality

Public Areas, Events Spaces, Restaurants and Bars

• Comprehensive food safety management system, including strict temperature control, food handling, hygiene practices and more
• Routine disinfection of high-touch areas, including counters, tables, door handles, payment terminals, self-service areas and more

Pet Policy

We regret that Park Hyatt Tokyo does not permit pets, with the exception of service animals. For more information on our policy, please contact the hotel directly at + 81 3 5322 1234.

Sustainability Measures

Park Hyatt Tokyo supports the reduction of our plastic footprint and the reduction in usage of plastic items.​

Dress Code

We kindly request that all guests refrain from wearing the following attire when visiting the hotel’s restaurants, bars and lounge. 

New York Grill & Bar, Kozue

Short pants (restricted after 5 p.m.); beach sandals; sportswear such as  training jerseys, tank tops or other sleeveless garments

Girandole by Alain Ducasse, The Peak Lounge & Bar

Sportswear such as training jerseys, tank tops or other sleeveless garments. 

For inquiries, please call +81 3 5322 1234 or email tokyo.park@hyatt.com

Skateboards and Hoverboards

The use of skateboards, electric skateboards, kick-scooters, hoverboards or any other similar equipment is not permitted in the hotel.

Taking Photographic Mementos

We kindly ask that guests taking photos when visiting the hotel’s restaurants, bars and lounge consider the privacy and comfort of other patrons. In the interest of ensuring the enjoyment and privacy of other guests, please understand that hotel staff may on occasion approach you regarding the use of cameras and/or other recording equipment.

Customer Harassment Policy

Click  here  for Customer Harassment Policy.