We stayed at the Park Hyatt for three nights in mid-October while visiting for wedding planning, and we were thoroughly impressed with the resort, its beautiful grounds, and especially the wonderful staff! The rooms are spacious with stunning views, the pool areas are fantastic, with plenty of lounge chairs and attentive poolside service, and the entire property is beautifully maintained and immaculate. The food was delicious, and everyone we encountered was incredibly friendly, welcoming, and accommodating. We had such a wonderful experience and cannot wait to return for the wedding! We’re so excited to share this beautiful resort and island with all of our family and friends. It truly is a special place!
The setting is stunning, with rolling hills and mountains sweeping down to the sea. The property itself is wonderfully peaceful, from the tranquil koi ponds at the entrance to the warm, helpful check-in at the front desk. It sits a little removed from everything else, so come ready to slow down and unwind. The adults-only infinity pool is a dream, and the main pool is spacious, with plenty of room for families and couples alike. Dining at the resort was enjoyable, though a bit pricey. We also found some excellent restaurants off property that were well worth the trip. The rooms at Park Hyatt are also spacious with awesome amenities and great views. Every member of the staff was genuinely attentive and accommodating. We have no complaints, only wishes that we had more time.
We recently stayed at the Hyatt St. Kitts and had a mixed experience. There were definitely some highlights, but overall, the stay did not meet our expectations given the amount of points and money we used for the visit. The resort itself is beautiful, and the staff we interacted with were friendly and helpful. We appreciated the clean gym and the pools, which our kids absolutely loved. The staff were also very helpful with the kayaks and paddleboards, and we enjoyed being able to snorkel right from the resort and see a variety of fish. These were all great activities for our family. Dining was our biggest disappointment. While we understand that occasional delays happen, service was consistently slow throughout our stay. One dinner took nearly 3 hours, and it took about 45 minutes to receive two gin and tonics. Staff also seemed unfamiliar with the menu at times. Poolside lunches typically took 45–60 minutes, and we experienced several incorrect or missing items. The food itself was good, but there was not much variety, especially with only the pool bar and The Great House being open. There was also a significant amount of dried sargassum on the sand, as well as sargassum in the water. We understand that sargassum is a seasonal issue, but more frequent removal from the beach would have made the experience much more enjoyable. We ended up visiting Reggae Beach next door, which had no sargassum. We also had ants on our outdoor porch, which unfortunately made us reluctant to sit outside and enjoy the space. For dinner, Orchid Bay Beach Bar & Grill was an experience and, while expensive, had some of the best food we had on the island. Spice Mill and Boozie’s on the Beach were also good options outside the hotel and offered a more casual dining experience. If you have the opportunity, I highly recommend taking the water ferry to Nevis and spending the day exploring the island. We especially enjoyed visiting Pinney’s Beach, where the calm, clean waters were perfect for the kids. It was also easy to snorkel and see plenty of fish, starfish, and clams right in the water. Stay for the sunset and enjoy dinner at the Four Seasons—it made for a wonderful day and was one of the highlights of our trip.
This hotel is beautiful, clean, and well-maintained, and I can't emphasize how friendly the staff is. I enjoyed my stay.
This just isn’t a great property. It’s very spread out, which requires a lot of walking. The beach is not good and has lots of sargassum. Food was mediocre and very expensive. Gym equipment was worn out with most treadmills unusable. Service was decent, but there was not much to deliver on. The rooms are pretty nice, but nothing spectacular considering the Park Hyatt brand and pricing. Our 7 and 10 year old said kids club was not fun at all and asked to leave after 1 hour. There were practically no activities when we went in August (which, I know, is end of season). If you’re going to St. Kitts and Nevis and considering this property, just go to the Four Seasons on Nevis. Infinitely nicer property and beach at a similar price point.
Juella Gumbs, Marketing at Park Hyatt St. Kitts Christophe Harbour, responded to this review
Dear Eric, Thank you for sharing valuable feedback on your recent stay with us. We sincerely apologize that it did not meet your family's expectations. We have noted each detail to ensure the necessary processes are adhered to for maintaining the cleanliness of the beach when we receive sargassum, as well as, maintenance of the treadmills. As we prepare for a new season, your notes on programming will also assist us in reviewing activities and culinary offerings as these are important aspects of any stay. We truly appreciate you taking the time to share your review. Sincerely, Juella Gumbs
This resort is the true definition of luxury and paradise. We were blown away from the moment we arrived and were so sad to leave. What stood out the most to us was the staff. Every single person was SO kind and so nice! They truly made us all feel so welcome and taken care of from the moment we arrived to the moment we left. David and Alexis at the reception area were amazing during check in and check out! They always greeted us during our stay, offered recommendations, and genuinely wanted to know how our time on St. Kitts & Nevis was going. Jawald and Jonella at The Great House for dinner were amazing. They made us feel like family and spent extra time with us. They laughed with us and truly exceeded expectations. Alson, Melroy, and Ikish were the most amazing people and golf cart drivers! They didn’t let us lift a finger when it came to our luggage and they took special care of driving us around the resort. They were so kind and personable and made our experience that much more luxurious and enjoyable. Every single person we encountered at the Park Hyatt St. Kitts truly went above and beyond and there aren’t enough words to say about how much they meant to me and my friends!
Juella Gumbs, Marketing at Park Hyatt St. Kitts Christophe Harbour, responded to this review
Dear Keneisha, Thank you for sharing a review of your time with us. It is great to learn that so many of our colleagues exemplified the meaning of Kittitian hospitality throughout your stay. Your kind remarks mean the world to each of them. We are thrilled you and your friends felt like family, and we hope to be able to welcome you all back. Warmest Wishes, Juella Gumbs
We just returned from an incredible stay at the Park Hyatt St. Kitts, and I can't say enough good things about this property. From the moment we arrived, it was clear this was a special place — the grounds were immaculate, every corner beautifully maintained, and the staff made us feel welcome from start to finish. Check-in set the tone for the entire trip. Novellene at the front desk had us checked in quickly and even took a moment to engage with my son, giving him some fish food so he could feed the koi near the lobby. After a 6-hour flight, watching him light up with excitement was exactly what we needed. Breakfast each morning at the Great House was a genuine highlight — fresh, delicious, and something we looked forward to every day. The concierge team was equally wonderful, helping us book golf and pickleball lessons with zero hassle. The Sugar Mill Spa deserves special mention. I had a deep tissue sports massage with Yeshim that was nothing short of transformative — she worked out weeks of tension in my neck and shoulders, and I left feeling like a new person. Our son had an amazing time at the Camp Hyatt kids club at Island Fort, where Kenya took wonderful care of him — he couldn't wait to go back each day. Over at the Recreation hut, CJ was fantastic, helping us with pool floats and patiently guiding us through two pickleball lessons. One moment really stood out: my son lost his bucket hat on day two, and between security and housekeeping, it was found and returned to us that same day — no small feat at a resort this size with so many guests to look after. Park Hyatt St. Kitts is a true gem on the far side of the island. We had a wonderfully relaxing vacation and are already looking forward to going back.
Juella Gumbs, Marketing at Park Hyatt St. Kitts Christophe Harbour, responded to this review
Dear S A, Thank you for taking the time to share a detailed review and recommendation of Park Hyatt St. Kitts. We are happy to learn that from check-in through your stay, there were memorable moments made for you and your son; from feeding the koi, indulging in a restorative spa treatment, spending fun-filled days at the kids' club, enjoying some sports and delighting in breakfast each day. And perhaps the most magical moment of all, was recovering your son's hat! Thank you for appreciating our team's efforts to locate it. We look forward to welcoming you again for another relaxing vacation. Warmest Wishes, Juella Gumbs
It is ok. If anything I was underwhelmed, but not too many below average items except the dookie on the beach. It is a black-ish sand beach (valcanic) which is kind of neat, but a lot of seaweed which was not good. Our first walk on the beach my wife pointed out some clumps and asked "is that doo doo?" I tried to brush it off to keep everyone happy - "no, everything you see in the ocean is not poop!" The next morning we were swimming in the ocean and there is an unmistakable turd floating in the surf. I think these might be donkey or other animal feces. Anyway. Remember to ask yourself why there aren't a lot of good pictures of the beach - it is not only that there is a lot of seaweed and maybe some poop. There is a great view of Nevis, but the usable beach is small. The pool is nice and pretty great with the Nevis view. The restaurants are expensive and really overpriced for the value. You won't have many alternatives though. They know you are limited and you will be paying a lot even for a simple soda.
Juella Gumbs, Marketing at Park Hyatt St. Kitts Christophe Harbour, responded to this review
Dear Tom, Thank you for sharing your experience with us. We are sorry to learn your beach experience was not the best due to the increase of sargassum in the Caribbean this year, and pricing of food and beverage were above expectations. Our maintenance team is already assessing ways to improve removal processes, so that guests can enjoy both the beach and pool consistently. Similarly, our offerings are under review to ensure best value for our guests. We know there a lot of factors that go into deciding where to vacation, so we appreciate you choosing Park Hyatt St. Kitts. Should the opportunity present itself for you to return, we would welcome the chance to turn your first experience around. Sincerely, Juella Gumbs
This resort is exquisite - pristine, well maintained and beautiful. As top-notch as that is, the staff exceeds that. Everyone we encountered was outstanding and went over and beyond to make sure we were comfortable and happy.
Juella Gumbs, Marketing at Park Hyatt St. Kitts Christophe Harbour, responded to this review
Dear Dawn, Thank you for sharing a positive review of your stay with us. It is a pleasure to learn you found the resort to be well maintained and beautiful, and even better to know our team made you feel welcomed. Your kind compliments go a long way in motivating everyone to deliver exceptional hospitality. We are happy your getaway was restorative, and we'd be delighted to welcome you back for another quiet escape. Warmest Wishes, Juella Gumbs
Everything was great, lovely location, staff amazing, the sea food soup was amazing and I really enjoyed the pool also i used the gym was great.
Juella Gumbs, Marketing at Park Hyatt St. Kitts Christophe Harbour, responded to this review
Dear Elvis, Thank you for sharing a review of your stay. We are happy to know you enjoyed everything and have left with fond memories of the seafood soup, pool and fitness center. Thank you for choosing us. We hope to have the opportunity to welcome you again. Warmest Wishes, Juella Gumbs
Showing 10 reviews since June 30, 2026.