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The service here is abysmal. Do not stay here if you are expecting a luxury experience, as you will be severely disappointed. Staff is unbothered by any Of your concerns (hours of restaurants not aligning to what’s online, property out of sunscreen with no resolution, no pool chairs available despite enough physical space to simply add more).Only time I’ve ever had an experience like this with a Hyatt property, so not sure what was going on…

Disappointing experience, would not return

Beautiful setting for peaceful relaxation with gorgeous views from every vantage point. Excellent staff and service too.

Stunning setting overlooking Nevis

This is our fourth trip to PH St Kitts and obviously we love it that we keep returning! We traveled with our 3yo daughter as well as our parents so this was a multi-generational trip - everybody had an amazing time. From the moment you arrive, a weight is lifted off your shoulders and the constant sea breeze through the palm trees ushers in a sense of calm. The staff have become like family to us over the years; we genuinely look forward to seeing T-Shanda and Oral at checkin, Tisah at breakfast, Tasha and Chef Terrance at Fishermans Village for dinner each year! 

We were in a deluxe plunge pool suite for this stay, which I highly recommend, especially if you have kids in tow - it allows for extra pool time even when the kiddo needs a break. But we've stayed in almost all the room types at this point and none of them disappoint. 

We've seen the resort evolve over the years and have been happy to see more and more families coming than when it first opened; our daughter easily made friends with others her age at the pool this time and it was so much fun for her! (If you're looking for a quieter day, they also have a huge adults only pool area that is very peaceful, waterfalls drown out the noise of the family pool below). We were very happy to see improvements this year included new towel huts around the pools and beach areas, much nicer cushions for the loungers as well!

Lastly, we thoroughly enjoyed the resort's Lobster Fest on Saturday night! Its a bit pricier than the longstanding one at Reggae Beach Bar down the road, but we thought the food was actually much better.

Another amazing stay

Owner Response

We had the most amazing time at the Park Hyatt St Kitts. Beautiful resort and everyone was pleasant and kind. Definitely recommend.

Amazing

We spent four days with friends at the Park hyatt St. Kitts, and had one of the most memorable vacations of my life. The customer service was way beyond our expectations. Every single staff member we came in contact with was friendly and accommodating, and professional, and went above and beyond.  Oral was extremely informative and helpful.  The facility itself is beautiful and spread out, so we never felt crowded.  The stargazing class is one of the highlights Percival the gentleman  who gave the class was so knowledgeable, and I can’t believe how advanced the telescope was that he used. I was joking and calling it the little Hubble.   Food was exceptional.   We did a cooking class that was extremely enjoyable.  We will definitely be back.

Phenomenal Vacation

Truly beautiful and wonderful experience at the Park Hyatt and on both St. Kitts and Nevis. The staff was really great. Cannot say enough about the Liamuiga Coffee Farm Lunch Tour (National Geographic Best of the World 2024)  in the rainforest and our private sunset sail with Captain Ben and Niki with Coconut Sail. Both were AMAZING!!! . Also loved the astronomer experience at the resort. Dined at Orchid Bay, Drift and at the Four Seasons,... recommend them all!  Also go to Sunshine's on Nevis. Totally fun. Bring your college flag and they will hang it! You can walk on the beach from there to the Four Seasons. Call Alvin Tours on What's App for taxis, we always had the same person driving us around which was awesome. Use Hollywood taxi on Nevis. They were great. Used Islander for water taxis, call them directly on WhatsApp. They will pick you up right from the Park Hyatt dock and you pay at the dock in Nevis, r/t was $22 pp. My family absolutely LOVED this vacation. It was a perfect mix of luxury, privacy, off property experiences and great food!

Truly Spectacular Vacation

We went for a wedding and it exceeded our expectations! The property is absolutely beautiful-luxurious, peaceful and truly  breathtaking from every angle! The service was exceptional from start to finish and every staff member went above and beyond to make our experience unforgettable.  We can't wait to come back!

Absolutely Incredible Stay!

A very pleasant experience. We were welcome at our arrival and upgraded to a suite, which was of a very high quality level. Although the hotel had a high occupancy it always felt relaxed and tranquil. The location is somewhat out of the way and would require a car or the use of taxis to get around if you wish to leave the hotel grounds. There are a few amenities within walking distance.
The staff from reception, housekeeping, dining and gardeners are friendly and welcoming.
It’s a true 5 star experience but not cheap.
I would recommend.

A taste of paradise

The hotel was very good, not quite 5 star, more like 4.5. Staff were excellent, Breakfast very good. Pools was pleasant and the beach nicely located. Beach bar was ok. A little sterile
Being overly critical:

Seaweed should be cleaned up daily
Fisherman’s Village should be open every day through to the evening. Music would be nice
Cans were not readily available and had to be ordered.
Stone Barn restaurant was disappointing 
Some stores would be nice

Good but could be better

Nice resort on the end of St Kitts.  Beautifully designed.  We love a few nights here to unwind before the end of our visit.  Close to Cockelshell beach with beach bars if you want some action.  Water taxi to Nevis is also walkable.

Secluded getaway

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Hotel Reviews | Park Hyatt St. Kitts Christophe Harbour

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