The staff are amazingly friendly, professional, helpful and dapper! location is super convenient, the breakfast and the crew running it are top notch. We stayed 8 days and we never got tired of the breakfast buffet. Its crazy how consistently professional and attentive everyone was during our time. The metro line 2 is literally right outside of the entrance and it can take you to most places with transfers available on the line. We will be back next time we are in Seoul. The view on even the lowest floor is awesome. I actually prefer it on this hotel. Thank you to all of the wonderful staff members for a memorable experience. They took it above and beyond expectations.
If you stay nowhere else in Seoul, stay here! It is a haven of relaxation and calm after a day of sightseeing and commuting all day, and it's really hard to leave the hotel in the morning for the next day's activities! The service, the comfortable bed and abundant hydration available to Globalists is like your mom is taking care of you when you visit home.
Our stay at Park Hyatt Seoul felt exceptionally personalized, and we truly appreciated the care and hospitality we received throughout our visit. In particular, we would like to recognize Anna Jeong at the front desk, who made a lasting impression on us. From the moment we arrived, Anna was genuinely attentive to the reason for our stay and took the time to explain everything we needed to know, including the elevator situation. She personally walked us to the elevator and made sure we knew that if there was anything we needed, we should not hesitate to ask for assistance. Her warmth and earnestness immediately made us feel welcomed and cared for. The rooms themselves are absolutely stunning—spacious, beautifully designed, and complemented by the high ceilings and Le Labo bath products, which happen to be my favorite. As an Amex Fine Hotels + Resorts guest, my fiancée ultimately decided that she would prefer a different room. We contacted Anna the following day, and she immediately organized the room exchange and personally assisted us with transferring all of our luggage. Her willingness to go above and beyond was truly appreciated. We also noticed that the exceptional service extended well beyond Anna. Every staff member we encountered was courteous, attentive, and professional. One detail that particularly stood out was seeing staff proactively press the “up” or “down” elevator button for guests before the elevator arrived. I have never experienced that level of anticipation of a guest’s needs before, and it was a small but meaningful touch. We also noticed the housekeeping staff greeting guests, as well as hotel staff carrying luggage choosing to take the stairs rather than occupy the elevator when possible. These may seem like small details, but they demonstrated a genuine awareness of the guest experience and a desire to make the hotel feel comfortable and seamless. My fiancée is also a hotel auditor, so she naturally notices many of these operational details, and she was particularly impressed by the consistency of the service and the small touches throughout the property. Overall, Anna Jeong truly made our experience wonderful, but she was also representative of what we experienced from the entire Park Hyatt Seoul team. The combination of beautiful accommodations, thoughtful service, and genuine attention to detail made our stay feel very special. We are incredibly grateful and look forward to returning to Park Hyatt Seoul in the future.
Although the elevator system—presumably in place for security—was inconvenient, everything else was excellent. In particular, the service provided by the staff was outstanding; I have never experienced such friendly hospitality anywhere else in the world.
Park Hyatt Seoul is a great hotel. Excellent service and rooms in a great location. You get what you pay for. Oboy tjing that could be improved is the rom service food. It was not bad but good be better.
We had a wonderful stay at Park Hyatt Seoul. What stood out most was the attentive and sincere service from staff members throughout the hotel. From check-in to the restaurants and other areas of the hotel, everyone we encountered was genuinely warm, professional, and thoughtful. The service never felt forced or overly formal. Instead, the staff had a way of anticipating our needs while still giving us space to relax, which made us feel extremely comfortable throughout our stay. As a World of Hyatt member, I also really appreciated the recognition and benefits we received. Everything was handled smoothly, and the overall experience made us feel genuinely valued as returning Hyatt guests. We also enjoyed our time at Cornerstone. The food was fresh and well prepared, and the attentive and friendly service made breakfast particularly enjoyable. Overall, what made Park Hyatt Seoul memorable was not simply the beautiful hotel or its amenities, but the people. The genuine hospitality and consistent attention to detail made our stay relaxing and special. We would gladly return on our next visit to Seoul.
Stayed 5 days on Business trip. Fantastic hotel. Really like it. Definitely will bring family there for future vacations.
Our stay at Park Hyatt Seoul was truly wonderful. My husband, our children, and I all felt very comfortable and welcomed. The staff were exceptionally kind, attentive, and always ready to help with anything we needed. Breakfast was excellent and had something everyone enjoyed. We really appreciated how family friendly the hotel was. It suited both us and our kids perfectly. Thank you for making our stay so memorable.
Park Hyatt Seoul Manager , Owner at Park Hyatt Seoul, responded to this review
Dear Guest, Thank you for your heartfelt review. We are delighted that you and your family felt comfortable and warmly welcomed at Park Hyatt Seoul. It is wonderful to know that you enjoyed our attentive service and breakfast selection. We are grateful to have been part of your memorable stay and look forward to welcoming you and your family again. Park Hyatt Seoul
Definitely one of the best Park Hyatt property we stayed in, particularly when it comes to service and attentiveness. Our family was also happy with the selection and the service received of the daily breakfast.
Park Hyatt Seoul Manager , Owner at Park Hyatt Seoul, responded to this review
Dear Guest, Thank you for your kind review. We are delighted to know that Park Hyatt Seoul was among the finest Park Hyatt properties you have experienced, and that your family enjoyed our breakfast selection and attentive service. It was our pleasure to welcome you, and we look forward to hosting you again. Park Hyatt Seoul
From the moment I arrived, the team made me feel genuinely welcome. The service was consistently warm, professional, and attentive without ever feeling intrusive. Every interaction reflected the high standards that I have come to expect from the Hyatt brand. The room was beautifully designed, exceptionally comfortable, and offered stunning views of Seoul. Breakfast was another highlight, with excellent quality and a relaxing atmosphere that made every morning enjoyable. One of the hotel's greatest strengths is its location. Situated in the heart of Gangnam, it is surrounded by some of Seoul's finest restaurants, shopping, and attractions, making it incredibly convenient for both business and leisure travelers. As a Hyatt Globalist, I truly appreciated the recognition and hospitality I received throughout my stay. Park Hyatt Seoul combines understated luxury, exceptional comfort, and outstanding service, making it a hotel I would gladly return to on my next visit to Seoul. Thank you to the entire Park Hyatt Seoul team for making this another memorable Hyatt experience. I look forward to staying with you again.
Showing 10 reviews since July 28, 2026.