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Always amazing to be back at my favorite hotel in Seoul. Park Hyatt Seoul truly feels like a home away from home. I love the beautiful wooden floors, the truly high ceilings, and the stunning view overlooking COEX. The design feels warm, elegant, and timeless.

The staff are always welcoming, professional, and genuinely caring. With the updated breakfast and consistent top-tier service, it remains the absolute best hotel in Seoul.

Highly recommend!!

Simply the Best Hotel in Seoul

Owner Response

I have stayed at Park Hyatt Seoul many times over the last couple of years and it is my go-to hotel in Seoul.  I have always looked forward to its warm and elevated experience and consider it my home away from home.  Hyatt member benefits are always consistent which is important to me as a top-tier Globalist.  The highlights are the deep soaking tub available in every room type and breakfast buffet.  The bathroom and bedrooms have a great view and the decour is "quiet simplistic luxury."  Also love the granite floor in the bathroom.  Breakfast buffet has excellent options for western and Korean cuisines and staff are very proactive and attentive.  Cannot wait to return.

Elevated and consistent excellence

Thanks to Billy, who assisted us at check-in, our stay started on such a positive note—we immediately felt genuinely welcomed. His professionalism and exceptionally kind manner made a strong and lasting impression on us.

Over the past several years, we have typically stayed at the nearby Parnas Hotel whenever visiting Seoul. However, after this experience, we truly feel that we would like to choose Park Hyatt for our future visits instead. This decision is largely due to Billy’s outstanding service and attitude.

In addition, the room service and guest services were consistently comfortable and attentive throughout our stay. As this visit took place shortly after surgery, we chose Park Hyatt over Parnas primarily due to concerns about carpeted flooring. Yet beyond the flooring, every aspect of our stay at Park Hyatt was more pleasant and reassuring.

Please be sure to extend our sincere compliments and appreciation to Billy. He truly made our stay memorable.

Super nice stay at Park Hyatt Seoul

Incredible views, amazing room (especially the bathroom - wonderful soaking tub and the huge wet room + amazing natural light for THE best make-up application ever!), super clean, great service, delicious breakfast, convenient location to Coex Mall... we will definitely be back!  Highly recommend if you are visiting Seoul!

Favorite Hotel in Seoul

As always the hotel , staff and service impressed on all levels .
The aesthetic and the functionality of the rooms never get old .
Food always fantastic .
Looking forward to my next stay .

3 days in January

Lovely Park Hyatt hotel that lives up to its reputation for wonderful service and beautifully decorated room. The breakfast buffet offers a great variety of international and local cuisines and fresh fruit. Subway station is right outside front entryway of hotel, so is very convenient. Floor to ceiling windows with electric shades with lovely vies overlooking city

Beautiful hotel situated in midst of Gangnam

One of the nicest properties I've stayed at in Asia. We were offered a complimentary upgrade to a premium suite which was incredibly spacious (with a separate living area, bedroom area, and massive bathroom). The amenities (spa, gym, pool) were exquisite. They provide Le Labo branded toiletries in bathrooms and Aesop toiletries in the spa. These small but effective details and offerings made our stay here feel so luxurious.

Luxurious stay in the heart of Gangnam

As a Hyatt Globalist for over 12 years with extensive experience staying at top-tier hotels worldwide, I was very disappointed with the service at Park Hyatt Seoul. The overall experience fell well below what I expect from the Park Hyatt brand.

I stayed at this hotel to celebrate my birthday and informed the hotel in advance. I was told that a suite upgrade would be provided. However, when I arrived at 3:00 p.m., the suite was not ready and I was told it would be available around 4:30 p.m. The staff offered me a downgrade to a regular room for immediate check-in, which I found unusual, so I chose to return later. When I came back at 4:30 p.m., the suite was still not ready, and I ultimately waited until around 5:00 p.m. to check in.

During this extended wait, the staff were unfriendly and disengaged. I was not offered a place to sit or any refreshments, which is typically standard at comparable Hyatt properties in similar situations. The staff appeared focused on their screens rather than acknowledging guests or showing any sense of care. I also asked whether an alternative premier suite might be available due to the delay but was told this would require an additional charge, with no flexibility shown.

While the room prepared with a small birthday cake and the breakfast itself was nice, the service experience was deeply disappointing. During a recent two-week trip to Asia, I stayed at several other Hyatt properties, all of which provided significantly better service. Unfortunately, Park Hyatt Seoul did not live up to Hyatt’s top-tier standards, and I do not plan to return unless the location leaves no alternative.

Disappointing Stay Despite Park Hyatt Branding

We had a wonderful stay at Park Hyatt Seoul with my parents. The location is excellent, conveniently close to COEX Mall and the City Airport Terminal, and the complimentary taxi service for guests was a great added benefit.
Although I can’t mention individual staff names, every team member we encountered was professional, warm, and genuinely caring. From the very beginning, the welcome was excellent. The front desk proactively offered early check-in, and the staff consistently anticipated our needs — including clearly explaining Hyatt member benefits (even as a basic Discoverist member) before we had to ask. This made our stay feel effortless and truly relaxing.
The breakfast was also very enjoyable — compact in size but thoughtfully curated with high-quality selections. The sauna, while small, was more than enough for me to relax after my morning workouts, and the gym was excellent.
For dining options, if you’d like to enjoy an authentic Korean fermented soybean stew, there is a great local restaurant just around the corner at a very reasonable price. In addition, COEX Mall is easily accessible via the underground walkway, offering countless restaurant choices, as well as food courts in the nearby Hyundai Department Store.
Overall, the proactive service and heartfelt hospitality truly set this hotel apart. We felt genuinely cared for and would happily return.

The Great Stay at Park Hyatt Seoul in December, 2025.

I stay a lot. and enjoy the spacious rooms, amenities, spa, and the food. from cornerstones breakfast and timber lounges drinks adn entertainment is an awesome valve in a perfect location

Hotel Guest Reviews | Park Hyatt Seoul

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