Park Hyatt Hangzhou
Our hotel team is proficient in Mandarin and English, ensuring seamless communication and a pleasant experience for guests throughout their stay.
Our check-in time is after 3:00 PM, check-out time is 12:00 noon.
Yes, complimentary Wi-Fi is available throughout all guest rooms and public areas. Please kindly contact the Guest Service Center, and we will be more than happy to assist you with the connection details.
International power adapters are available upon request. Please contact the Guest Service Center for assistance.
The hotel opened in September 2016.
Yes, outside food delivery is welcome—just inform the front desk for any assistance.
Breakfast is served at Forty8 Restaurant on the 48th floor, daily from 06:30 AM to 10:30 AM. We also warmly welcome non-resident guests to dine with us.
Additional breakfast can be added to your reservation. In-house guests may contact the Guest Service Center one day in advance to enjoy a preferential rate.
We have Forty8 Restaurant, Forty8 Bar, Living Room, Dining Room.
Forty8 Restaurant is located on the 48th floor of the hotel and selects high-quality ingredients to bring guests authentic Chinese cuisine and foreign delicacies. It also provides brunch on weekends. Forty8 Bar also encompasses a standalone cocktail and wine bar and a whisky bar, a stage for live music. In Living Room, guests can enjoy elegant afternoon teas and refreshments. Dining Room serves authentic local Zhejiang and Cantonese cuisines crafted by master chefs using seasonal, locally-sourced ingredients.
Yes, reservation hours vary by restaurant. Should you have any further needs, please kindly contact the Guest Service Center at +86 571 86961234, and a dedicated team member will be more than happy to assist you with your inquiries.
Forty8 Restaurant, Forty8 Bar and Dining Room offer private dining rooms, booking in advance is advised.
We do not have printed set‑menu for vegan or gluten‑free diets. However, our culinary team is able to prepare customized vegan and gluten‑free dishes upon advance request. Kindly inform us of your dietary requirements while making reservation. Please note that cross‑contamination cannot be fully avoided within shared kitchen environment.
Located on the 48th floor, Forty8 Bar operates from 07:00 PM to 02:00 AM on Fridays and Saturdays, and from 07:00 PM to 01:30 AM on Sundays through Thursdays. Should you have any further needs, please kindly contact the Guest Service Center at +86 571 86961234 or the Front Desk, and we will be more than happy to assist you.
Yes, we kindly recommend making a reservation in advance. Walk-in availability is subject to the seating capacity on the evening of your visit.
Our afternoon tea service time is from 2:00 PM to 5:00 PM.
The price of children's meals will be charged according to the specific age. Please ask our Guest Service Center colleagues or our Front Desk colleagues at +86 571 86961234 for the price.
Yes, room service is available 24 hours.
Extra beds are provided but the number of extra beds is limited. You need to inform us in advance. We also provide baby cots, however bed guard rail is not provided.
Yes, you may inform our front desk colleagues upon check-in, or simply call the Guest Service Center, and they will be happy to assist you in setting up your wake-up call.
Yes, we provide daily housekeeping service.
The extra bed we provide is a rollaway bed.
The hotel features accessible rooms. Should you have any booking requirements, please contact the Guest Service Center at +86 571 86961234 in advance.
Yes, all our rooms are non-smoking.
Room views vary by type and availability, so while we can't guarantee a specific view.
According to the relevant provisions of the Regulations on the Administration of Household Waste in Zhejiang Province, from May 1st, 2021, accommodation service providers (hotels, guesthouses, etc.) will no longer proactively provide disposable consumer goods, including toothbrushes, toothpaste, combs, soap, and bath liquid. If you require these items, please contact the Guest Service Center.
We provide heating on a seasonal basis.
Yes, the hotel offers daily laundry and dry cleaning services. Please kindly contact the Guest Service Center, and we will be more than happy to provide you with further details.
We don’t have connecting rooms.
Yes, the hotel provides guests with a free indoor swimming pool.
Yes, the hotel offers a complimentary 24-hour fitness center for in-house guests.
The hotel provides a multi-functional banquet hall, conference room, and a number of business services. For details, please consult the front desk staff of the hotel or call our guest service center at +86 571 86961234.
The hotel enjoys a prime location, situated approximately 20 kilometers from Hangzhou Xiaoshan International Airport, a 30-minute drive away. It is also conveniently located just 4 kilometers from Hangzhou Railway Station, accessible by a 15-minute drive.
Yes, the hotel offers a paid airport transfer service. Please kindly contact the Guest Service Center at +86 571 86961234, and we will be more than happy to provide you with further details.
We could assist you with arranging car rentals and limousine service.
Yes, the hotel is about 300 meters away from the nearest Qianjiang Road Subway Station, which takes about 5 minutes.
The hotel provides local travel guides and maps for guests' reference.
The nearest scenic spot to the hotel is the City Terrace at No.1078 Zhijiang Road, 1.5 kilometers away, approximately a 10‑minute drive by car.
Yes, we offer on-site parking for free.
Sorry, valet parking is not available in our hotel.
Yes, EV charging stations are available in our parking area, subject to availability.
Yes, you can search on Baidu maps about our hotel name Park Hyatt Hangzhou, and then you can see the location details about our hotel.
We suggest that you take the subway or taxi to the city center. Downstairs of the hotel is Hangzhou MixC, where you can shop and enjoy delicious food.
Due to mapping restrictions in China, Google Maps may show inaccurate or shifted locations. We recommend using Baidu Maps or Amap (Gaode Maps) for accurate directions. You can also contact us for precise navigation instructions.
Some international platforms may list us under translated or alternate names. Please refer to our official Chinese name and address to ensure accuracy.
Yes, we provide kid-friendly meal options and child portions on request.
We’d be honored to host your celebration—our event spaces and experienced planning team are at your service.
Yes, we offer audiovisual equipment, including projectors, microphones, and screens. Please let us know your requirements.
On-site catering is available with customizable menus for all occasions—just contact our event team.
Sorry, neither babysitting nor childcare services can be arranged at our hotel.
Roll-in showers are not standard in all rooms, but alternate arrangements may be possible.
Wheelchairs are available at the hotel. Canes are not provided.
Prayer rugs and qibla direction indicators are available for Muslim guests.
Yes, designated accessible parking spaces are located near the entrance and elevator access.
You can make a reservation through the World of Hyatt, as well as our official website, or third-party platforms. For assistance, please kindly contact the Guest Service Center at +86 571 86961234, and we will be more than happy to help.
A deposit is required upon check‑in.
Domestic guests are required to present a valid ID card. International guests shall provide a valid passport or other official travel documents.
Yes, according to the relevant national laws, the check-in person needs to be at least 18 years old.
Lost and found items will be logged and kept securely. Should you misplace any belongings, please kindly contact the Guest Service Center at +86 571 86961234, providing a description of the item and the date of loss.
There is no strict formal dress requirement. Bathrobes and in‑room disposable slippers are not permitted in lobby and dining outlets. Garments with offensive prints are also not allowed. Thank you for your cooperation.
We accept major international credit cards, including Visa, Mastercard, American Express, and other commonly used cards, as well as cash and electronic payment methods (including Alipay and WeChat Pay etc).
Yes, should you have any further needs, please kindly contact the Guest Service Center at +86 571 86961234, and a dedicated team member will be more than happy to assist you with your inquiries.
Yes, we can pick up the package before you arrive. Please indicate your reservation name and date. When you arrive at the hotel, you can provide our concierge colleagues with the corresponding information, and they will take out your express and give it to you.
Yes, we offer luggage storage service.
Yes, express check-out is available through the Guest Service Center.
Pets are not permitted on‑site. Certified service animals such as guide dogs are welcome with no additional charge.