Park Hyatt Changsha
Most of our team speaks English and we would be happy to arrange translation support whenever possible.
The hotel opened on June 1, 2024.
Yes, we can accept packages before your arrival. Please include your reservation name and date.
Yes, complimentary Wi-Fi is available in all rooms and public areas.
Unfortunately, pets are not allowed, except for service animals.
Absolutely, just contact the front desk to schedule your wake-up time.
Yes, we provide daily housekeeping service.
Yes, our concierge team is happy to help with dining, attractions, and transportation.
Yes, laundry and dry-cleaning services are available daily. Simply contact the Guest Service Center to arrange collection of your garments.
Yes, our restaurant offers a variety of vegan and gluten-free dishes; please ask our staff for recommendations or menu highlights.
We offer meals inspired by Xiang & Cantonese cuisines; if you have a cultural preference, we’re happy to recommend suitable dishes.
Yes, we welcome outside food deliveries. The designated pick-up location for all takeaway orders is the Meituan Delivery Locker on Level LG2 of Park Hyatt Changsha at IFS Changsha. And outside food is allowed in your guestroom only, thank you for your understanding and cooperation.
Yes, room service is available daily. For menu and hours, please visit the Dining page.
Yes, additional breakfast can be added to your reservation. For detailed policies and charges, please refer to the "More Privileges" page linked to your reservation, where you can add breakfast and other services based on your preferences. Alternatively, please contact Lilan for further assistance.
Unfortunately, the hotel does not offer Executive Lounge benefits. However, we invite you to experience our other benefits or facilities during your stay.
Yes, the hotel offers facilities and services for Muslim guests, including special dietary needs, such as food without pork . If you have any special requirements, please feel free to contact us before or during your stay, and we will do our best to assist with the necessary arrangements.
Yes, we provide cribs and extra beds upon request.
We offer rollaway bed.
Yes, all of our rooms are non-smoking.
The hotel provides complimentary in-room toiletries, including toothbrushes, toothpaste, razors, shampoo, conditioner, and shower gel.
If you are looking for a particular view, you can choose the corresponding room type when booking.
All room types are bathtub-equipped.
Certainly! If you’d prefer a quieter room, let us know by adding your preference to the special requests section when making your reservation.
Yes, guests are welcome to enjoy our outdoor pool located on Level 48. For the latest details on opening hours and seasonal availability, please visit our homepage.
Yes, our on-site fitness center is located on the 48 floor of the hotel and is open daily, features a 25-meter temperature-controlled sky pool, a 24-hour fitness studio, a sky lounge, a yoga space, steam rooms, saunas, and hot whirlpools. For the latest details on opening hours, please visit our homepage.
Yes, our Business Center is fully equipped to support your business needs. For the latest details on opening hours, please visit our homepage.
Spa services are not offered at the hotel.
Yes, our fully equipped meeting rooms accommodate any kind of gathering. Spacious and daylight-filled, the Garden Pavilion provides the ideal setting for exceptional event’s , combining a show kitchen, pre-function welcome area and adjoined by a stunning 898 sqm lawn and garden. Three Salons on Level 63 range in size from 75 – 224 sqm and are enriched by a view of the skyline, provide an inspiring space for all types of events, including meetings, corporate dinners, parties and celebrations.
The hotel features a selection of restaurants and bars, offering a variety of cuisines, including Xiang Cuisine, to cater to diverse dining preferences.
Exuding the feel of an upscale a residential-style venue, Lilan, the hotel’s all-day dining restaurant on Level 62, offers an exquisite dining experience inspired by the elegant art of entertaining. Indulge in symphonies of flavor and gracious service as our talented team of chefs, sommeliers, mixologists and butlers weave unforgettable experiences for guests with exceptional skill and finesse.
Lilan Bar offers a cozy, comfortable ambience to relax and gather, accompanied by spectacular views from its lofty perch. Enjoy a glass of champagne, explore our menu of premium wines and spirits, or be adventurous with an imaginative cocktail crafted by our mixologists. For more information, please refer to our Dining page.
We are located approximately 26 kilometers from Changsha Huanghua International Airport. Travel time by car is typically between 40 and 60 minutes, subject to traffic conditions.
We currently do not offer shuttle services, but we provide a luxury limousine service. Should you wish to make a reservation, please contact the hotel at +86 731 8180 1234, and our team will be delighted to assist you.
The nearest metro/subway station to the hotel is Wuyi Square Station, which is approximately 10 minutes away on foot.
Yes, our hotel team can assist with arranging transportation services or provide local travel recommendations, but specific arrangements are subject to availability.
Absolutely, we offer printed maps and insider tips at the front desk.
The hotel is conveniently located near key shopping and business districts including Wuyi business district. Many of Changsha's most popular attractions, including Juzizhou and Yuelu Mountain, are just a short drive away.
The hotel is directly connected to Changsha IFS Mall, which features a wide range of retail stores, restaurants, and lifestyle brands. Guests can enjoy a convenient and comfortable shopping and dining experience just steps away from the hotel.
Yes, we offer underground parking facilities, which are complimentary for in-house guests.
Yes, EV charging stations are available in our parking area, subject to availability.
Due to mapping restrictions in China, Google Maps may show inaccurate or shifted locations. We recommend using Baidu Maps or Amap (Gaode Maps) for accurate directions. You can also contact us for precise navigation instructions.
Some international platforms may list us under translated or alternate names. Please refer to our official Chinese name and address to ensure accuracy.
Yes, we provide kid-friendly meal options and child portions on request.
We’d be honored to host your celebration. Spacious and daylight-filled, the Garden Pavilion provides the ideal setting for exceptional events , combining a show kitchen, pre-function welcome area and adjoined by a stunning 898 sqm lawn and garden. Thoughtfully designed spaces and attentive service come together to create unforgettable moments, ensuring every special occasion is celebrated with exceptional style and sophistication. To explore our event venues, wedding offerings, and bespoke celebration experiences, please visit our Meetings & Events page.
Yes, we offer audiovisual equipment, including projectors, microphones, and LED. Please let us know your requirements.
On-site catering is available with customizable menus for all occasions—just contact our event team.
Yes, our hotel is designed to be accessible throughout, with ramps, elevators, and ADA-compliant facilities.
Yes, we offer accessible guest rooms featuring wider doorways, grab bars, and other supportive features. Accessible rooms are limited, so we recommend confirming availability in advance.
Yes, we have rooms with roll-in showers and mobility-friendly layouts.
To check in, please present a valid photo ID.
We accept major international credit cards, including Visa, Mastercard, American Express, and other commonly used cards, as well as cash and electronic payment methods (including Alipay and WeChat Pay).
Yes, we offer luggage storage.
Our check-in begins at 3 PM, and check-out is by 12 PM.
We are unable to guarantee early check-in, and is subject to availability upon arrival.
Late check-out is not available during peak dates. Please contact the front desk to confirm whether a late check-out can be arranged on your departure date.
The hotel is a 100% non-smoking property.
Lost items are recorded and stored securely—contact our front desk with a description and date of loss.
There is no formal dress code, but we kindly ask guests to wear appropriate clothing in public spaces. For the comfort and enjoyment of all guests, bathrobes and slippers are not permitted in the hotel's dining venues.