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Owner Response

This was my first time staying at Park Hyatt Chicago, and it happened to be one of the coldest weekends, with temperatures below zero. The cozy, comfortable room more than made up for the cold. The service was excellent, and the staff were very friendly. The location is convenient and within walking distance of Lake Michigan and most of the stores I enjoy. This was a short visit, but I plan to return when the weather is better.

Warm Hospitality on a Freezing Chicago Weekend

Excellent and comfortable rooms. Delicious breakfast with a great Chicago view. Great Location with shopping all around

Excellent Hotel

Great staff, beautiful hotel with great amenities and services. Right in the heart of Mag mile with great places to eat and shop.

Awesome Experience

The Park Hyatt, though a mainstay in the luxury hotel space here in Chicago, continues to impress. They rooms were clean and tidy, the team was hospitable and anticipated our needs. 10/10 would recommend and stay again.

If you're thinking about staying here, do it.

This was our first time at Park Hyatt. We usually stay at Hyatt Regency on Wacker.  Park Hyatt did not disappoint. The beds were extremely comfortable. The location is central to much of what you'd want to do in River North, and the room was clean and accommodating.

A great first experience with Park Hyatt Chicago.

My birthday weekend was pure bliss in a luxurious Lakeview King corner room. Floor-to-ceiling windows offered stunning city and lake views, plush king bed with Frette linens, spacious marble bathroom with push button rain shower and LeLabo amenities. Flawless, anticipatory service from check-in to checkout. Exquisite fine dining, curated wine list , and personalized touches made it unforgettable. Truly luxurious.

Dreamy birthday weekend at the Park Hyatt Chicago

Stay was for the Christmas Holiday.  Outstanding hotel and the staff was fantastic.  NOMI was very special.  Great Holiday stay.

Well Dine Chicago Park Hyatt

Great location and water tower & Michigan lake view. The breakfast is also excellent. All the  staff are very nice! The hotel locates at the best place for shopping for downtown Chicago, very convenient.

Great Location, nice Water Tower and Michigan lake view, very nice staff!

Overall, it was a very average experience. Hotels in major cities do not lack Globalist guests, so it’s best not to set expectations too high. The only benefit I actually received was complimentary breakfast.

The room cleanliness was poor: there were obvious stains on the living room sofa and carpet, and very noticeable stains on the pillows—although they did give me clean pillowcases, lol. The in-room phone was broken, so every time I needed anything, I had to go to the front desk in person. One of the pool shower stalls was out of order, so I had to share a single stall with my son.

That said, the breakfast was very refined, and the service and food quality at the NoMI restaurant are definitely worth recommending.

A Disappointing Stay Saved Only by Excellent Breakfast at NoMI

The Park Hyatt remains the premiere hotel in Chicago. Outstanding location, beautiful rooms, incredible food and beverage, and a staff that is second to none. No reason to stay anywhere else. This property has it all and then some.

The finest accommodation in the city

<p>Discover the ultimate retreat for friend getaways, family gatherings, or wedding parties at Park Hyatt Chicago. Our spacious 2 to 3 bedroom suites, offering up to 2,060 square feet of refined living space, provide a range of guestroom and suite combinations for unparalleled flexibility and personalization.</p>

Hotel Guest Reviews | Park Hyatt Chicago

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