Understated elegance at its best! When available in a city I am visiting, I will always choose Park Hyatt. It feels residential, thoughtful, and unpretentious. Highly reccommend.

Always a nice experience. Friendly/helpful staff. Great accommodations. Central location for shopping, dining and sightseeing.

This hotel is our favorite in all of Chicago. 5-Star for sure. Staff is exceptional and accomodations are world class. Restaurant is fantastic and the pool is amazing.

Everything was so absolutely wonderful, from concierge reaching out before our stay, providing valuable information and welcoming us to our room with a wonderful gift celebrating our anniversary and also thinking of our kids. Every person we interacted was a delight, the room and bathroom were spacious, especially considering we were a family of 4 with 2 kids that are teens, fantastic view every morning of the lake, my kids love the window seat, I love all the modern touches and tech in the room and that it had everything we could possibly need. We all agree this is how we will measure our stay in any other hotel going foward. The location is also absolutely perfect, walking distance to mag mile, red line subway, and so many other popular stops in Chicago. My only tip, and this isn't anything about the property in itself, this is a Chicago thing, their ambulances are famously loud, so loud you can clearly hearing them in your room with windows close and very high up. We had requested a box fan that were not planning to use for sleeping but we turned it on the second night and it provided great white noise that ambulances were not longer waking us up, so our tip is to plan to bring a white noise or request a box fan for it, ear plugs are not enough.

Room wasn’t ready when we arrived at 6pm, even after confirming our time with the concierge. After a 12 hour road trip, we had to sit in the lobby of a luxury hotel and still pay its freight. On Sunday, after the marathon, our room was not serviced until after 5pm. So awful and way below expectations. Welcome to the Holiday Inn with a different name.

Park Hyatt on the Magnificent Mile was our home base for the 2026 Chicago Marathon. It's a bit far from the Grant Park start/ finish line, but the walk there wasn't so long that it affected my race. It's in a terrific location to stroll shops on the Mag Mile, and it's a short walk to get to Lake Shore Drive. The staff are kind and responsive, and our room was beautiful.

We had an absolutely wonderful stay at Park Hyatt Chicago! From the beautiful accommodations to the exceptional service, every detail made our visit truly memorable. I especially want to recognize Casey Frankel, who went above and beyond to make our stay special. Casey was incredibly thoughtful, attentive, and helpful in coordinating my spa appointment and assisting with the arrangements for my husband’s celebration. That level of personalized service made such a difference and was genuinely appreciated! The spa experience was fantastic truly relaxing and luxurious. And our city-view room with the soaking tub was absolutely stunning! The views, ambiance, and attention to detail made it the perfect setting for a special getaway. Thank you to Casey and the entire Park Hyatt team for such a memorable experience. This is exactly the kind of hospitality that makes guests want to return. We look forward to our next stay!

Very nice hotel. I was clean, very good service from the whole staff, good location and a good restaurant. Price/quality is perhaps on the high side.

Wonderful location with an amazing team of staff to help us enjoy our visit! We will look to the Park Hyatt first when we visit Chicago again!

We had a very delightful stay at this hotel. The breakfast was outstanding, and the amenities look just great. The hotel is very well renovated and in excellent shape. We would definitely come back again to visit.