Los Cabos Luxury Hotels FAQs | Park Hyatt Cabo Del Sol
FAQs
Park Hyatt Los Cabos at Cabo Del Sol
Hotel Experience & General Information
The hotel is designed around expansiveness: suites and villas with generous terraces, common areas that flow with light and openness, and event spaces framed by horizon views. Every detail invites a slower rhythm, making space itself the essence of this coastal sanctuary.
Culture and place are at the heart of Park Hyatt Cabo Del Sol. From locally inspired cuisine and immersive desert-and-sea activities to collaborations with local artists, the resort celebrates living traditions and the rhythms that define Los Cabos and The Baja.
Park Hyatt Cabo Del Sol welcomes all travelers seeking more than a stay. Families enjoy spacious villas, couples find intimacy in private suites, business guests benefit from thoughtful venues and solo travelers connect with The Baja’s stillness.
Check-in begins at 3 p.m. and checkout is at 12 p.m. Early check-ins and late checkouts may be arranged upon request, subject to availability.
Yes, we are pleased to store your luggage before arrival or after departure and can assist with loading it into your vehicle or any private transportation you have arranged.
Packages can be conveniently delivered to Park Hyatt Cabo Del Sol. We kindly ask you to contact our concierge team at cabph.concierge@hyatt.com who will gladly assist you.
Our room categories are distinguished by space and design. Standard Rooms feature a bedroom with refined comforts. Suites and Premium Suites offer additional living areas—some include a private plunge pool. For larger groups, our fully equipped two- and three-bedroom villas provide expansive living and dining spaces, kitchens and private pools, ideal for a larger number of guests or extended stays.
Rooms & Amenities
Yes, hypoallergenic bedding and pillow options are available upon request. Simply let us know in advance or inform our team at check-in, and we will be pleased to prepare your room accordingly for a more restful stay.
Yes, daily housekeeping is provided. Services can also be customized to your preferences—please share any special requests at the time of booking or through our concierge team at cabph.concierge@hyatt.com.
We are pleased to offer accessible features throughout the resort. Guest rooms include accessible options, while most of our room buildings feature elevators, ramps and pathways designed for ease of access.
Yes, all of our rooms are equipped with a minifridge for your convenience. Should you wish to have it stocked with specific beverages or amenities, please let us know in advance and our team will gladly assist.
Yes, in-room dining is available, offering a selection of dishes and beverages thoughtfully prepared by our culinary team for you to enjoy in the privacy of your room or suite.
Yes, rollaway beds are available upon request and subject to availability. To ensure we can best accommodate your needs, please make this request at the time of booking.
Yes, daily housekeeping service is provided, with the option to customize according to your preferences. Please let us know any special requests at the time of booking or during your stay.
The closest major airport is Los Cabos International Airport (San José del Cabo), approximately 35 minutes from the resort. For private air travel, Cabo San Lucas International Airport is also nearby.
The hotel does not operate a shuttle service; however, we are pleased to recommend transfers through our preferred partner, Punta Azul. Please contact our Concierge team at cabph.concierge@hyatt.com, who will be glad to assist with arrangements.
For comfort and ease, we recommend private transportation, which may be arranged through our Concierge team. While taxis and rideshare services are available in the area, private transfers ensure a seamless experience.
Yes, valet parking is available and offered as a complimentary service for all guests.
Hotel Facilities
Yes, the hotel features Navia Spa, a 59,000-square-foot sanctuary for wellness and renewal. The spa offers a yoga studio, a functional training area, 10 treatment cabins, a lap pool, a gym and dedicated manicure and pedicure areas.
Yes, all five of our pools are open year-round and heated for your comfort, including the beachfront pools and the lap pool at Navia Spa.
WiFi & Digital
Yes, all rooms and suites feature smart TVs with streaming services.
Families & Groups
Yes, we offer adjoining rooms as well as two- and three-bedroom villas, ideal for families or groups traveling together.
We are pleased to offer a variety of amenities and activities for children, including cribs, play yards, highchairs, bottle sterilizers and kids menus. Thoughtful amenities and engaging activities are also available to make younger guests feel at home.
Yes, the hotel is designed to host large groups, weddings and special events. With versatile venues including ocean-view lawns, elegant ballrooms and spacious gathering areas, we can accommodate celebrations of every scale. Our dedicated team will ensure each detail is thoughtfully planned to create a memorable experience. For inquiries, please contact us at cabph.rfp@hyatt.com.
Pets
Experience Los Cabos with your canine companion during your stay with us, where scenic walking paths and open coastal landscapes invite shared moments outdoors. In your room, your pet will be welcomed with its own plush bed, water bowl and treats. For extended stays, please contact our team directly at +52 (624) 124 1234 or cabph.reservations@hyatt.com. Service animals are always welcome and not subject to this Pet Policy. For more information, please contact the hotel.
Individual pet weight limit: 50 lbs
Combined pets weight limit: 80 lbs
Maximum number of pets is 2
Accessibility
Yes, service animals are welcome at the hotel. To ensure a smooth arrival, we kindly ask that guests provide the official certification for their service animal. Once on property, our team is pleased to assist with accommodations to make your stay as comfortable as possible, including access to public spaces, guest rooms and dining areas. If you have any specific requests or requirements for your service animal during your stay, please share them with us in advance so we may prepare accordingly.
Booking & Policies
Cancellation and change policies may vary depending on your reservation type. For details regarding your specific booking, please contact our Reservations team, who will be pleased to assist you.
Yes, guests can enjoy the benefits of World of Hyatt, our global loyalty program. Members earn points for each qualified stay and enjoy exclusive benefits, including access to special offers, room upgrades and personalized benefits.
Yes, early check-in is available, subject to availability at the time of arrival.