Excellent beach hotel. Skilled and client oriented staff, clean white sand beach, Exciting Saturday brunch, overall comfort!!!
Great experience hotel. Friendly staff, great food choices and fantastic beach and pools. Best sunset from the SHALA bar
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Valuable Guest, Greetings from Park Hyatt Abu Dhabi and thank you for your continued patronage to our operations. We remain grateful for the same and to have the opportunity of looking after you as and when you are amongst us. Thank you once again for your warm compliments and for choosing Park Hyatt. We eagerly await your return, and our team will be dedicated to delivering the same level of warm hospitality that you have come to expect from us. Should you need any assistance in the future, please do not hesitate to reach out. Warm Regards, Park Hyatt Abu Dhabi Hotel and Villas
This is a top rated 5 star hotel situated on the glorious Saadiyat island with its magnificent beach. The grounds are spacious and beautifully maintained. The rooms are spacious and well serviced and we were fortunate to be upgraded to a garden and sea facing room. Despite the fact that the hotel occupancy was high during our stay it was quiet and peaceful and the standard of service was excellent.
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Valuable Guest, Thank you for taking the time to complete our online survey and for sharing your recent experience at Park Hyatt Abu Dhabi Hotel & Villas! I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. We are very delighted to read, you enjoyed our brunch and had an amazing culinary experience in our restaurant. We eagerly await your return, and our team will be dedicated to delivering the same level of warm hospitality that you have come to expect from us. Should you need any assistance in the future, please do not hesitate to reach out. Warm Regards, Park Hyatt Abu Dhabi Hotel and Villas
A beautiful hotel conveniently located near museums and a quick drive to downtown Abu Dhabi. Everything was lovely - the staff attentive, the food delish. And the spa was amazing. I had two complaints - one minor - room location was as far from the lobby as possible and felt like the basement. Room was nice, but journey to get there was long and there was no view. Would not recommend for anyone with mobility issues. To be fair, I did not ask to be moved or see if there was another option - I was jet lagged and just wanted to settle in. Second, and more importantly, the hotel has a signature scent that set off some sort of major allergy. If you are at all smell sensitive, I would not recommend this stay. It was such a shame because it meant that I could not enjoy the public areas without my nose running and a sneeze attack. But if you can handle that, and don't mind it, I truly recommend the space. It was beautiful.
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Ms. Jennifer, Thank you for sharing your detailed feedback and for your kind words regarding our beautiful property, attentive service, delicious cuisine, and spa. We are delighted to know that, overall you enjoyed your experience with us. We sincerely regret that the location of your room was not convenient for you and that the distance from the lobby affected your stay. We understand how important accessibility and ease of movement are, and we would have been pleased to explore alternative room options had we been made aware of your preference during your stay. We are particularly sorry to learn about your sensitivity to our signature scent. While it is part of the atmosphere we aim to create throughout the hotel, we fully appreciate that fragrances can affect guests differently. Your comments are valuable, and we will share them with the relevant team for consideration. Thank you once again for your recommendation and for highlighting both the positive aspects of your stay and the areas where we can improve. We hope to have the pleasure of welcoming you back and providing a more comfortable experience. Kind regards, Your Park Hyatt Team.
Another amazing stay, if you are looking for a peaceful relaxing holiday this is definitely the best place to visit in the UAE, the hotel is lovely with the most incredible beach, All of the staff are fantastic and go above and beyond to make your stay special. I would highly recommend mate restaurant the food is amazing and the manager always makes you feel so welcome. The cafe offers a good selection if you’re there on half board and the manager Carolina and waiters Said and Palak are all so friendly and are a credit to the hotel. The pool has very low background music which is so nice if your there for a peaceful time as it is getting quiet hard to find this in the UAE now as a lot of the hotels are going more down the party vibe, the waiters around the pool Dishant and Freedy make your day enjoyable and the lovely lifeguard Sujeewa is alway there with a big smile and happy to help
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Mr. Nicky D, Thank you for sharing such a wonderful review following your stay with us at Park Hyatt Abu Dhabi. We are delighted to know that you enjoyed the relaxing atmosphere, beautiful location and beach, as well as the comfort, cleanliness and spaciousness of your room. It is especially rewarding to hear that our service and hospitality helped create a truly stress-free and enjoyable experience for you. Your kind recognition of Karim Nassissou and Nurlaiym Nurzhankyzy from our Front Office, our evening Housekeeping colleague, as well as Karolina Ditmarova, Brenda and Dashar from Food & Beverage, is sincerely appreciated. We will be delighted to share your compliments with each of them, as such recognition is a wonderful motivation for our team. Thank you once again for choosing Park Hyatt Abu Dhabi and for allowing us to be part of your relaxing getaway. We look forward to welcoming you back for another memorable and carefree stay. Warm regards, Park Hyatt Abu Dhabi Team
Amazing resort for relaxing. Excellent service, food, so polite staff. There is all for your comfort and pleasure. So nice location and excellent beach! You don’t feel any stress and worries staying at the hotels. So nice atmosphere is around you. Everything will be done for you in a good way. Rooms are perfect, I like the space , comfortable and cleanliness. Bathroom is so perfect!) Thanks for your hospitality. Special thanks to Front Office - Karim Nassissou and Nurlaiym Nurzhankyzy. Cleaning service (especially for lady, working at evening 13/09) and a Food&Beverage department - Karolina Ditmarova, Brenda, beach and bar supervisor Dashar. Thank you so much ❤️
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Valuble Guest, Thank you for returning to Park Hyatt Abu Dhabi and for sharing such a wonderful review of your stay. We are delighted to know that you once again enjoyed the peaceful and relaxing atmosphere of our resort, our beautiful beach, and the attentive service provided by our colleagues. It is especially rewarding to hear that the calm pool ambience contributed to the relaxing experience you were looking for. We truly appreciate your kind recognition of our teams, particularly the MATE Restaurant team, as well as Carolina, Said and Palak at The Café, and Dishant, Freedy and Sujeewa around the pool. Your generous words will certainly be shared with them, and we are sure they will be delighted to know they helped make your stay so enjoyable. Thank you also for recommending MATE Restaurant and for highlighting the warm hospitality you experienced from the management team. We look forward to welcoming you back for yet another peaceful escape at Park Hyatt Abu Dhabi. Warm regards, Park Hyatt Abu Dhabi Team
I would like to express my sincere appreciation to every member of the hotel team, from the security staff to the receptionists, restaurant team, chefs, managers, and everyone else who contributed to making our stay so special. We had originally booked a standard room, but since we were staying for eight days, the receptionist kindly and generously offered us one of the best rooms in the hotel, with a beautiful sea view and a central location, allowing us to enjoy the very best experience. Everything was thoughtfully designed with guests’ comfort in mind — convenient, fast and effortless. The room was equipped with every little detail you could possibly need, and all the amenities and personal care products were of excellent quality. From the moment you enter, you are welcomed with lovely little surprises. Even providing a beach bag in the room was such a thoughtful and impressive gesture. Everything was truly at the highest level. The restaurant where we had our meals deserves special mention as well. The service was at a true high-end restaurant level rather than the usual buffet-style experience. The managers and waitstaff were incredibly warm, attentive and professional. And the food was simply amazing — delicious, fresh and extremely diverse. It was honestly impossible not to find something that suited your taste. The pool and beach teams also made a great impression. They were constantly providing chilled water, fresh towels and assistance whenever needed, always making sure everything was comfortable for us. The beach itself was beautifully maintained and clean, and the sea was absolutely wonderful. I would also like to highlight the concierge service. The concierge helped me quickly and efficiently find the medication I needed online from local pharmacies and responded incredibly fast and accurately. This level of care and responsiveness truly made a difference. Overall, I have already recommended this hotel to people close to me who are planning to visit Abu Dhabi, and I will definitely be coming back here myself. Thank you to the entire team for making our stay so memorable!
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Ms. Bella, Thank you so much for taking the time to share such a heartfelt and detailed review of your stay with us. It truly means a great deal to the entire team to know that your eight-day stay was such a memorable and enjoyable experience. We are especially touched to hear that you felt well cared for from the moment you arrived. We are delighted that you enjoyed your room, the beautiful sea view and the thoughtful touches throughout your stay. Thank you also for taking the time to recognize so many of our colleagues across the hotel from our Security and Front Office teams to our Restaurant, Culinary, Pool and Beach, Concierge and Management teams. Your kind words are a beautiful recognition of their genuine care and dedication. We will certainly share your feedback with them as knowing that their efforts made a difference to your stay is one of the greatest compliments they can receive. We are equally delighted that you enjoyed your dining experiences and appreciated the variety freshness and quality of our cuisine. Your lovely comments about our restaurant colleagues will be especially appreciated by the team. It is also wonderful to hear about your experience with our Concierge team. Being able to assist with something as important as finding the medication you needed quickly and efficiently is exactly the kind of care we hope to provide. Thank you once again for your warm compliments and for choosing Park Hyatt. We eagerly await your return, and our team will be dedicated to delivering the same level of warm hospitality that you have come to expect from us. Should you need any assistance in the future, please do not hesitate to reach out. Warm Regards, Park Hyatt Abu Dhabi Hotel and Villas
We recently spent seven nights at Park Hyatt Abu Dhabi with our two daughters and had an absolutely fantastic experience from start to finish. From the moment we arrived, the staff were very warm and welcoming, and the level of service throughout our stay was excellent and really contributed to making our family holiday very enjoyable. The hotel facilities were fantastic. We enjoyed using the swimming pools and gym, and breakfast had a great selection from both the buffet and à la carte menus, with the quality of the food consistently very good. We would also like to give a special thanks to the housekeeping team. They did an outstanding job throughout our stay and always maintained our room to an excellent standard. Their attention to detail was very much noted and appreciated. Just want to say a big thank you to everyone at Park Hyatt Abu Dhabi for making our eight-day family holiday such a wonderful and memorable experience. We thoroughly enjoyed our stay and would happily recommend the hotel to anyone visiting Abu Dhabi. We hope to return again soon!
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Valuable Guest, As a part of the Park Hyatt Abu Dhabi Family we thank you for taking your precious time to write such an informative and positive review regarding your recent stay at our hotel it definitely will help unsure travelers to make a choice about the destination of their next vacation. We are thrilled to hear that our facilities, customer service and dining experience contributed towards making your stay with us a pleasant occasion Thank you again for your patronage of Park Hyatt Abu Dhabi and we look forward to welcome you back when your travels next bring you to Abu Dhabi. Warm Regards, Park Hyatt Abu Dhabi Hotel and Villas
Limited restaurant options Restaurant fully booked then we had the buffet as the only option for dinner Room a bit outdated
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Mr. Frederic, Thank you for taking the time to share your feedback with us. We are sorry to learn that your overall experience did not meet your expectations of a Park Hyatt. We understand your disappointment regarding the limited restaurant options during your stay and regret that our outlets were fully booked, leaving the buffet as the only available dinner option. We appreciate how important variety and flexibility are when dining during a resort stay. We also acknowledge your comments regarding the condition and appearance of the room. Your feedback has been shared with the relevant teams as we continuously work to maintain and enhance our rooms and facilities. Please accept our sincere apologies for the aspects of your stay that fell short of expectations. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a more memorable experience that reflects the standards you expect from Park Hyatt. Kind regards, Your Park Hyatt Team.
The hotel has a beautiful and peaceful setting on Saadiyat Island, with a stunning beach, excellent facilities and relaxing atmosphere.
Julien Gonzalvez, General Manager at Park Hyatt Abu Dhabi Hotel And Villas, responded to this review
Dear Mr. Kebato, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. We are delighted to read that your stay was pleasant and that our employees have contributed to your wellbeing by providing you with a warm and personalized service. Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers. We very much hope to have the opportunity to welcome you back to Park Hyatt Abu Dhabi in the near future. Kind regards, Your Park Hyatt Team.
يتم عرض 10 تقييماً منذ 22 أغسطس 2026.