Prepaid Offer Cancellation Policy

• Cancellations made 3 days or more before the check-in date will receive a 100% refund of the prepaid amount.
• Cancellations or date changes made 1–2 days before check-in will receive a 50% refund of the prepaid amount.
• Cancellations, date changes, or no-shows on the day of check-in are non-refundable.

Pet Policy

EPISODE Daan Taipei welcomes your pets. Pet-friendly rooms are equipped with a latex mattress, water bowl, food bowl, pee pad and toys. A maximum of two dogs is allowed per room, and dogs are welcome only in 1 King Bed/2 Twin Beds standard rooms, 1 King Bed Deluxe Corner Room and 1 King Bed Deluxe Corner with Sofa Bed. Pet-friendly rooms must be booked at least two days in advance, and guests traveling with more than one pet must book directly with the hotel by phone. There is a charge of NT$800 per pet; if a second pet does not require amenities, the additional price will be NT$600. Fees do not include a 15.5% tax and service charge. In public areas, including The SOCIAL by LayLow, the fitness center and elevators, pets must be leashed or in a stroller or carrier. Pets must be accompanied by their owners at all times. 

Sustainability Policies

A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.

Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.

Disposable Guest Amenities

As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essential in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.

Bottle Water

To reduce the use of single-use plastics, our hotel no longer provides bottled water. Instead, you may easily fill your drinking vessel with drinking water available throughout the hotel.