Reviews

Danielle, thank you so much for the wonderful feedback! We're thrilled to hear that our team made such a great first impression and could help make your concert experience even more enjoyable. It's also great to know the room cleanliness stood out — we’ll be sure to share your kind words with our housekeeping team as well. We’d love to welcome you back anytime your travels bring you our way!

Thank you for choosing to stay with us and for your kind words! We’re so glad to hear you enjoyed your experience and that we exceeded your expectations compared to your usual spot near Stanford. We appreciate your feedback and look forward to welcoming you back anytime!

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the little touches like the rocking chair and in-room amenities. Our team works hard to provide a comfortable and welcoming experience, so your kind words mean a lot to us. We’re glad the outlets and bedding met your needs—it's great to know those details made a difference. We hope to welcome you back again soon!

Thank you for sharing your feedback, and we’re truly sorry to hear that your stay did not meet expectations. We understand how important a good night’s sleep is, and we regret that noise from the AC and windows disrupted your rest. While we’ve worked to modernize the hotel and preserve its unique character, we clearly fell short in providing the comfort you deserved. Your comments about the noise and the overall experience have been shared with our team so we can look into solutions and improvements moving forward. We genuinely appreciate you giving us a try, and we hope you might consider staying with us again in the future so we can provide a much better experience.

Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had such a positive experience with us. It's great to know that you appreciated the value we offer, from parking to the helpfulness of our reception team. We’re also happy you enjoyed the cleanliness of your room, the spacious pool area, and our convenient yet quiet location. We hope to welcome you back soon and continue providing you with exceptional service.

Thank you for your kind review! We're thrilled you enjoyed our quiet location, friendly staff, and comfortable room. It's great to hear the avocado toast hit the spot—hope to see you again soon!

Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the challenges you experienced during your visit, particularly with the noise levels and the state of your room. We strive to provide a relaxing environment for all of our guests, and I’m sorry to hear that we fell short in your case. Your comments regarding the air conditioning and overall maintenance have been noted, and I assure you that we will address these issues promptly to enhance the comfort of our accommodations. Additionally, I regret to hear that you did not receive the level of service we aim to provide at our front desk. I will be discussing this matter with our team to ensure we improve our interactions with guests. We genuinely appreciate your feedback, as it helps us identify areas for improvement. I hope you might consider giving us another chance in the future, allowing us the opportunity to provide the restful experience you deserve. Thank you once again for your input, and I wish you all the best in your travels.

Thank you for taking the time to share your feedback. I want to sincerely apologize for the experience you had during your stay. It is unacceptable for our guests to encounter cleanliness issues, and I am particularly concerned about the condition of your room and the security of your door. Your safety and comfort are our top priorities, and I regret that we fell short. I appreciate you bringing this to our attention, and I will ensure that your comments are shared with our housekeeping and maintenance teams for immediate action. Additionally, I will address your interaction with our front desk staff to ensure that we are providing the level of service that our guests deserve. Please feel free to reach out to me directly at [your contact information] so we can discuss this further. I hope you will give us another chance to provide you with the high-quality experience we strive for. Thank you again for your feedback, and I wish you all the best.

Oh no! We're sorry to hear you had such an experience. I sure hope the front desk team resolved your issues with a room move. We appreciate your feedback and hope to get the chance to reset your expectations on your next stay.

Diana, thank you for choosing to stay with us. We're happy to read you enjoyed the pool. See you again soon we hope!