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Very helpful & friendly staff. A lot space in the room. Very clean room.
Location is close to town. Easy to reach off the highway.

Great Experience At Hotel Nyack

We recently stayed at Hotel Nyack and overall had a pleasant experience. The free parking was a huge bonus for us and made our stay much more convenient. The lobby and restaurant looked very nice and fancy, creating a great first impression. The front desk customer service was excellent—we received a very warm welcome, and they acknowledged my Explorist status, which we truly appreciated.

The room itself looked nice, and the bathroom was very clean. The bed was extremely comfortable, which made it easy to rest well. We also loved having snacks and drinks available in the room, even though they were for purchase. Another great touch was being able to charge our iPhones without needing an iPhone charger, and we really appreciated the free bottle of water.

That said, there were a few downsides. The wallpaper in the hallway felt a bit creepy, and unfortunately, our room had a strong cigarette smell. Additionally, the AC unit was quite loud, which made it hard to enjoy a quiet environment.

Overall, Hotel Nyack has a lot of positives, especially in style, comfort, and service, but addressing the odor and noise issues would greatly improve the experience.

Nice Stay with Excellent Service and Some Room Issues

I was attending a wedding and the hosts arranged for rooms at the hotel. The room was spacious and clean. The staff was helpful and check in was smooth without any issues. I liked that in the morning, they have complimentary coffee, tea, water, fruit and pastries in the lobby area. It was nice to grab a quick cup of coffee and snack if you're in a rush. I would recommend staying at this hotel.

Perfect for a short stay

This hotel sucks....THIS HOTEL IS NOISY ON ANY DAY OF THE WEEK..big open ceilings and right next to the highway....it was my second visit and in the middle of the week... it was just as bad as the first. My first visit was in 2023 on a weekend and there was a wedding in the area and many  hotel guests attended. They came back at 1am and partied until about 4am with the staff doing nothing about it. I went down at 5am and slept in the lobby. My second visit in Dec 2025 was for the wake and funeral for my sister. I called the day before to ask for an early check-in as I was driving 5 hours from home and needed to be at the wake for 330pm. When I arrived at 12pm I was told the room was ready but if I checked in before 230pm there woukld be a $100 fee...this is unconscionable. I eneded up checking in at 230pm and having to race to the funeral home. We went to the bar after the wake and the food was just OK and very overpriced. I wont be back

Very Noisy and Not a good experience

Many shortfalls in management, functionality of room, security, food service and acknowledgement of Hyatt loyalty program. Highly do not recommend.

Consider Staying Elsewhere

The decor is very unique.  Not all flowers and pastels as many hotels are.  It is hauntingly beautiful, with deep, rich colors and unusual wall art.  Carpet, light fixtures, and wall mirror very goth and gorgeous.  Bathroom is modern and clean, and sandalwood scent of the body lotion is intoxicating and filled the room.    Bedding was crisp and clean, and the bed very comfortable.  Black-out window curtains very effective.  TV & remote in working order.  Barn door covering the closet and bathroom very functional.  No door swinging out and taking up room.  The lighting shining down onto the floor from under the bed platform was very moody and romantic.  The bar was very nice, as was staff.  Did not eat in restaurant, so cannot comment on that.
Maybe it was just our luck, but it was very quiet during our stay.  There was no noise coming through the walls, no kids screaming and running in the hallway!

A uniquely wonderful stay.

Great location close to mayor roads, next to the small town of Nyack this boutique style hotel is great for a quick visit. Older building though well kept. Restaurant and atmosphere is good.

Visiting family for Thanksgiving.

Dogs barking all night, coffee and no cups, stale chips in the room and incompetent front desk staff. All this and more at the lovely Hotel Nyack. I was met with “ call Hyatt” when I voiced my concerns. Stay at the nearby Element, half the price and twice as nice.

Stay at The Element

Terrible experience there was a hole in the ceiling where we could see into the room above us. After paying almost $2500 to stay there, they wanted to hold an additional $1400 on my card and then charge $500 more for resort fees when it's just a normal hotel that's decorated. Pool was extremely ugly and dirty. Manager on duty was very rude and coorperate had to call her to fix some charges and as soon as they hung up she told her employees don't honor it she didn't care what she told corporate and I had to call back and have her fix it while they were on the phone. Just to get a room with holes in the ceiling and view looking directly at a grave site.

Very bad experience November 2025!

This was a terrible stay.

I'll go from best of the worst to worst of the worst.
1st, the phone in the room was completely dead. It had no tone and just didn't work. I told the front desk to just call my cell if they needed to instead.
2nd, the decorative seat in the room was missing it's fake jewels. Instead, it was full of sharp spots as you can see in the picture. We had to cover it with a blanket we had from our house so we could use it without getting scratched.
3rd, the lighting wouldn't turn off. They had string lights under the bed and they were linked to the switches at the front of the room. However, they wouldn't turn off no matter what. They had to send a building engineer at 9 PM at night to fix the issue. They just disconnected the wire directly.
4th, the hotel soap was gross. My wife tried it once and immediately re-washed her hands without it. It smelled rancid. I had to go to Target to get us soap and lotion.
5th, the best part is that house keeping never came to our room for the whole trip. We even told the front desk and the front desk staff said they scheduled a cleaning for the next morning while we would be out. We came back in the evening to find nothing had been done. No new towels, the trash cans still full, and the bed still has no fresh sheets.
We had to run out into the hallway and flag down a cleaner who was nearby.
Even then, it took an hour for someone to show up... right as my toddler was napping. When they opened the door, my toddler heard all the noise and started crying at full blast because they were confused. So I'm there at the front door, grabbing clean towels, hurriedly grabbing up the dirty towels, picking up the makeshift garbage bags we made to toss into the house keeper's trash bag, and just taking the roll of garbage bag liners from the house keeper so we could do it ourselves and handle our crying kid.
Do not go here. 

The only bright spot is the hotel food and bar staff from the Farm at Nyack. They were the only helpful ones.

Terrible experience,  pick another hotel if you want to stay at Nyack

<p>Visit Hotel Nyack and receive a $100 gift card for Woodbury Commons Premium Outlets along with complimentary breakfast for two at FARM Restaurant during your stay.</p>

Hotel Reviews | Hotel Nyack | JdV by Hyatt

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