Yes. Cribs can be arranged upon request at KLEO Seminyak, subject to availability. Extra beds are not available. For assistance, please contact hello@kleoseminyak.com.
Yes. Selected room types at KLEO Seminyak, including 1 King Bed with Balcony, offer sofa beds. Rollaway beds are available and subject to availability. Please let us know your request during booking or contact hello@kleoseminyak.com after making your reservation.
Yes. All guest rooms at KLEO Seminyak are non-smoking. Guests who wish to smoke may use the designated smoking area located on the rooftop.
Yes. Guests may request a preferred room view at KLEO Seminyak during booking or by contacting hello@kleoseminyak.com after making a reservation. Room views vary by room type and availability, and requests cannot be guaranteed.
Guest rooms at KLEO Seminyak are designed with modern walk-in showers. Bathtubs are not available.
Yes. Guests may request a quieter room at KLEO Seminyak during booking or by contacting hello@kleoseminyak.com. As KLEO Seminyak is located in the lively Petitenget area, requests are subject to availability and cannot be guaranteed.
To check in at KLEO Seminyak, please present a valid government-issued photo ID, such as a passport, KTP, or driver's license, along with your reservation confirmation. Both digital and printed confirmations are accepted.
Yes. Guests must be at least 18 years old to check in at KLEO Seminyak. Guests under 18 may stay only when accompanied by a parent, legal guardian, or responsible adult.
Yes. KLEO Seminyak offers complimentary luggage storage before check-in and after check-out for your convenience.
KLEO Seminyak's Front Desk operates 24 hours a day, so guests can check in at any time, including after midnight.
Early check-in requests at KLEO Seminyak are subject to availability and cannot be guaranteed. Your room will be provided at the earliest available time upon arrival. To guarantee early access to your room, we recommend booking the night before your arrival. For more information, please contact hello@kleoseminyak.com.
Late check-out at KLEO Seminyak is subject to availability and may incur additional charges. Guests may request a late check-out through our Front Desk team during their stay. For more information, please contact hello@kleoseminyak.com.
Yes. KLEO Seminyak offers express check-out for a quick and convenient departure experience.
Smoking is not permitted in guest rooms or indoor public areas at KLEO Seminyak. Guests who wish to smoke may use the designated smoking area located on the rooftop.
There is no formal dress code at KLEO Seminyak. Given Bali's warm tropical climate, guests are welcome to wear light and comfortable clothing. For more information, please visit our Eat & Drink page.
Lost and found items at KLEO Seminyak are recorded and stored securely. If you have misplaced an item, please contact our Front Desk or email hello@kleoseminyak.com with a description of the item, the date of loss, and your room number.
Yes. As part of JdV by Hyatt, eligible stays at KLEO Seminyak may qualify for World of Hyatt benefits, including point earning and redemption, subject to program terms and booking eligibility. Please visit the World of Hyatt page for the latest information.
Yes. Wake-up call services are available at KLEO Seminyak. Please dial 0 to arrange your preferred wake-up time. Each guest room is also equipped with a Bluetooth alarm clock for added convenience.
Yes. The team at KLEO Seminyak can assist with recommendations for dining, attractions, activities, and transportation in Seminyak and around Bali. For assistance, you may read through our Around the Neighborhood & Beyond map, contact hello@kleoseminyak.com, or visit our In the Area page for local information.
Yes. KLEO Seminyak offers laundry and dry-cleaning services daily. Laundry forms are available in your room wardrobe. For assistance, please contact our Guest Service Team by dialing 0.
Yes. KLEO Seminyak's restaurant offers a selection of vegan and gluten-free dishes. Please ask our team for recommendations or menu highlights. For more information, please contact hello@kleoseminyak.com or visit our Eat & Drink page.
Yes. Zia Tina, KLEO Seminyak’s signature restaurant, specialises in Italian cuisine and can accommodate dietary, cultural and religious preferences with advance notice. Guests can also enjoy drinks and light bites at Rooftop Social Bar & Pool. For additional local and international dining recommendations, our team will be happy to assist. For more information, please contact hello@kleoseminyak.com or visit our Eat & Drink page.
Yes. Guests staying at KLEO Seminyak are welcome to order food delivery from outside restaurants. For security and convenience, food deliveries should be collected at the hotel lobby.
Yes. KLEO Seminyak offers room service and take-out daily. For more information, please call 0 throughout your stay, or contact hello@kleoseminyak.com or visit our Eat & Drink page.
Yes. KLEO Seminyak is within walking distance of Petitenget Beach, Seasalt, Beach Bar, Seminyak Village, Spa Alila, and a variety of restaurants, cafés, bars, and nightlife venues. Petitenget Beach is just a short trip away from KLEO Seminyak! For more information, please visit our In the Area page.
Yes. KLEO Seminyak offers 92-sqm connecting rooms in limited quantities. Please request a connecting room during booking or by contacting hello@kleoseminyak.com after making your reservation. Requests are subject to availability and cannot be guaranteed. To learn more about our accommodation options, please visit our Rooms page.
Yes. KLEO Seminyak offers kid-friendly meal options and a children's menu upon request. For more information, please visit our Eat & Drink page.
Yes. KLEO Seminyak offers a relaxed and stylish setting for weddings, celebrations, meetings, and special events. Our team can assist with planning and event arrangements tailored to your requirements. For more information, please visit our Weddings or Meetings & Gatherings page, or contact hello@kleoseminyak.com.
KLEO Seminyak's team provides comprehensive event planning and coordination services, including venue setup, event arrangements, and vendor coordination. For more information or to discuss your event requirements, please contact hello@kleoseminyak.com.
While KLEO Seminyak does not provide audiovisual equipment on-site, our team can assist with arranging rentals through local suppliers for meetings and events. For more information, please contact hello@kleoseminyak.com or visit our Meetings & Gatherings page.
Yes. KLEO Seminyak offers on-site catering services with customizable menus for meetings, celebrations, weddings, and special events. For more information or to discuss your event requirements, please contact hello@kleoseminyak.com.
KLEO Seminyak's multilingual team speaks a variety of languages, including English, Bahasa Indonesia, Chinese, Malay, and German, to assist guests from around the world.
Yes. KLEO Seminyak features guest rooms with wall sockets that support international plugs, along with built-in USB-C and USB-A charging ports conveniently located at the work desk and bedside. Additional international power adapters are also available upon request.
Yes. KLEO Seminyak can accept packages on your behalf before your arrival. Please email hello@kleoseminyak.com with your reservation name, reservation confirmation number, package details, and expected delivery date before sending the package.
Yes. Complimentary Wi‑Fi is available in all guest rooms and public areas throughout KLEO Seminyak.
KLEO Seminyak does not offer pet-friendly rooms or designated pet areas, and pets are not permitted within the hotel premises.
Yes. KLEO Seminyak features a Rooftop Pool located on Level 4, offering views of the Seminyak neighborhood. The pool is open daily from 8:00 AM to 8:00 PM.
Yes. KLEO Seminyak features a fully equipped fitness center with modern gym equipment. Guests can also opt in for a gym membership and participate in wellness activities such as Aquarobics, Glutes & Core, and Yoga & Balance, available for both in-house and outside guests. To book a session, please contact hello@kleoseminyak.com. For the latest opening hours and activity information, please visit our Wellness page.
While KLEO Seminyak does not have a dedicated business center, our Front Desk team is happy to assist with printing services and other basic business needs.
Spa services are not available at KLEO Seminyak. However, guests may enjoy spa treatments at our nearby sister property, Spa Alila. Our team can also recommend additional spa options in the area. For assistance, please contact hello@kleoseminyak.com.
Yes. KLEO Seminyak offers flexible event and meeting spaces for gatherings, meetings, and private events, including the Rooftop Event Space (141 sqm), Rooftop Outdoor Deck (174 sqm), and Rooftop Social Bar & Lounge (38 sqm). For more information, please visit our Meetings & Events page or contact hello@kleoseminyak.com.
KLEO Seminyak and Alila Seminyak operate as separate properties. Access to facilities at Alila Seminyak may be subject to availability, reservations, or applicable charges. Please contact our team for the latest information.
KLEO Seminyak is located approximately 13.8 km (8.5 miles) from I Gusti Ngurah Rai International Airport (DPS). The journey typically takes around 45 minutes by car, depending on traffic conditions. For transportation assistance or airport transfer arrangements, please contact hello@kleoseminyak.com.
Yes. KLEO Seminyak offers airport pick-up and drop-off services for an additional fee. To arrange your transfer, please let us know during booking or contact hello@kleoseminyak.com after making your reservation.
KLEO Seminyak is conveniently located near a variety of transportation options, including taxis and ride-hailing services such as Gojek and Grab. For assistance with transportation arrangements, please contact hello@kleoseminyak.com.
Guests staying at KLEO Seminyak can easily get around Bali using Gojek, Grab, or taxis. Private car rentals for sightseeing, day trips, and customized tours can also be arranged for sightseeing and day trips. For assistance, please contact hello@kleoseminyak.com.
Yes. KLEO Seminyak can assist with car rental arrangements through trusted transportation partners. To arrange a vehicle before your stay, please provide your booking details during reservation or contact hello@kleoseminyak.com for assistance.
KLEO Seminyak is within walking distance of popular attractions, including Petitenget Beach, Potato Head Beach Club, and Seminyak's shopping and dining district. Guests can also enjoy Seasalt, Beach Bar, and Spa Alila at nearby Alila Seminyak, our sister property. For more nearby attractions and recommendations, please visit our In the Area page.
Yes. KLEO Seminyak is within walking distance of Seminyak Village, local boutiques, cafés, bars, and restaurants. Guests may also enjoy a complimentary shuttle service to and from Seminyak Village. For more nearby recommendations, please contact our Front Desk team or visit our In the Area page. We also provide Around the Neighborhood & Beyond: a map to guide you around the area!
KLEO Seminyak offers limited on-site parking. The nearest public parking area is located at Petitenget Beach. For assistance with parking recommendations or transportation arrangements, please contact hello@kleoseminyak.com.
KLEO Seminyak does not currently offer valet parking services. For transportation assistance or nearby parking recommendations, please contact hello@kleoseminyak.com.
Does KLEO Seminyak offer valet parking services?
Yes. KLEO Seminyak is within walking distance of Petitenget Beach, Potato Head Beach Club, Seminyak Village, and a variety of restaurants, cafés, bars, and nightlife venues. Petitenget Beach is also just a short drive away. For more information, please visit our In the Area page.
Yes. KLEO Seminyak offers accessible features throughout the hotel, including ramps, elevators, and accessible restroom facilities. Our team is also available to assist guests with mobility needs during their stay.
While KLEO Seminyak does not have dedicated accessible guest rooms, all rooms are spacious, starting from 46 sqm. Guests with specific accessibility requirements are encouraged to contact hello@kleoseminyak.com before their stay so our team can discuss available options and assistance.
KLEO Seminyak does not offer dedicated accessible guest rooms or accessible features such as roll-in showers.
Visual or hearing assistance devices are not currently available at KLEO Seminyak.
Accessible parking is not available on-site at KLEO Seminyak. Guests with mobility requirements are encouraged to contact hello@kleoseminyak.com before arrival so our team can provide information on nearby parking options and assistance.
Yes. KLEO Seminyak welcomes service animals at no additional charge.