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Owner Response

Location is perfect! Room was clean, breakfast was great! Only negative point was the heating in our room... it was too cold when we came in and was not possible to get the room to a nice temperature.

Great location and breakfast for the price we paid!

We had an awful experience at this hotel.  The Wi-Fi DOES NOT work, the pillows are paper thin - we requested 2 additional pillows 4 times and were ignored, the TV in the room did not turn on, and our room was not cleaned or serviced at all during our 3-day stay.

Awful Customer Service

Reasonable location close to the Cathedral. Rooms are pretty dated (plus electrical faults and hard-to-control aircon) but the beds were comfy and the area is quiet. Rooms weren’t ready when we arrived at 4.30pm (we had advised a 3.30pm arrival). One Receptionist was pretty unfriendly and didn’t seem to enjoy his job much. Breakfast was ok but overpriced.

Maybe expected more from the Hyatt brand

Absolutely loved the location and safety of this hotel next to a police station. Easy walking distance to the Hauptbahnhof. The staff was so kind, helpful, and courteous. The breakfast was phenomenal. Clean bathroom, water provided each day. Always stay in Hyatt properties during my trips to Germany.

Awesome staff, great location, delicious breakfast

Good location. Hotel is very close to the cathedral but it is a bit run down. Thankfully we were only there for one night. Staff is very nice. Entrance to hotel is down a dark sketchy road. We were upgraded to a balcony room but our view was of a demolished building. If driving, parking is a little confusing and there is no place to stop in front of the hotel to ask. There is a side road around the block. It is the same road as the Hilton parking but don’t go in the Hilton parking or you’ll have to pay to get out. Parking entrance is almost at the end of the road on the left. Also, you have to pay for your parking at front desk before trying to leave car park. The hotel shares the spa and parking with an apartment complex.

Close to Cathedral but hotel needs updating

Great location, extremely clean and well managed.  
Busy lively bar will confident and competent staff.  Check in staff effiecient and friendly
Will definitley return

Great Location Great service!

Rooms and hotel felt quite outdated. No outlets next to bed on either side and TV was very old. Carpeting had older feel as well. 

That said, room is clean and decent if you’re looking for a “no-frills” experience.

A Night at Lindner Hotel Am Dom

The gym in connection with the hotel is super.
I knew what to expect, as I had been previously - it is the hotel of choice for me when in Cologne. Easy to get to from the main train station by foot and easy to go to my events from by foot. The neighboring police station has a calming effect too.

Refreshing visit

Good location, excellent breakfast that serves late in the morning, super clean and great to have access to gym/sauna/small pool...suggest you ask to turn the sauna on 20mins before use. Was perfect for our group of 15 people. Helpful staff too.

Cologne

Went for business travel + visit the Christmas markets in Cologne. Location is perfect being few minutes away from the Dom and the main station. 

However, my room did not have wifi reception. 

Asked staff for help because I needed to work at night. Staff was very helpful, but they were not able to help. Got a different room the 2nd night, but still didn't get signal (got 1-bar for a little bit then dropped off). Wifi reception seems to only work on the first half of the building (closer to the main entrance). 

Knowing that they tried their best to help, I didn't go back and ask for a new room. I just resorted to working in the lobby / hallway

Hotel Reviews | Lindner Hotel Cologne Am Dom | JdV by Hyatt

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