Hotel Policies | FirstName Bordeaux | JdV by Hyatt
Hotel Policies
Pet Policy
FirstName welcomes all small pets up to 20 kg in the hotel and provides a personalized welcome with a doggie bed and bowls. The daily pet rate is €25 per room, per night. Pets must always be kept on a leash in both indoor and outdoor public areas. Pets are not allowed in the fitness center. You will be billed for any room damage caused by your pet.
City Tax
The Bordeaux city tax is €3,60 per person, per night.
Smoke-Free Policy
FirstName Bordeaux is a smoke-free property. No smoking is allowed in guest rooms or throughout the hotel. A cleaning fee of €250 per day will apply to any violations.
Accessibility
Our rooms are specifically designed for those with reduced mobility and can be requested when the booking is made. Our team is available to respond to any specific questions or requests.