Guests and customers are advised to check local government advisories to be aware of and comply with local or national mandates or guidance in place at the time of their journey.
Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt's Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:
Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best, and Hyatt hotels worldwide continue to take precautionary measures in an effort to give our guests, customers, and colleagues peace of mind. Here are some measures you may see at Hyatt hotels in Asia Pacific:
We remain committed to showing care for the wellbeing of our colleagues and guests in many ways, which may include:
Safety and cleanliness procedures implemented at each hotel may be adjusted in consideration of local practices, government requirements and guidance, and the situation where the hotel is located.
We’ve brought flexibility and peace of mind to your stay, with digital amenities* via the World of Hyatt app that can help put you in control of how you connect with us.
*Certain World of Hyatt app digital amenities are available only at participating hotels.
Terms like “we,” “our” and other similar terms are used for convenience on this page to refer to one or more of Hyatt Hotels Corporation, Hyatt Corporation, Hyatt International Corporation, Select Hotels Group, LLC, one or more of their direct or indirect subsidiaries or affiliates, and/or a hotel operating under a Hyatt brand.
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*(excludes S. Korea)