One of our highest priorities for welcoming guests and colleagues is doing it with your safety and wellbeing in mind.
Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt's Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:
Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best, and Hyatt hotels worldwide continue to take precautionary measures in an effort to give our guests, customers, and colleagues peace of mind. Here are some measures you may see at Hyatt hotels* worldwide:
Cleanliness and Safety, With You in Mind
Hyatt hotels are committed to high levels of cleanliness and comfort from the moment you enter the hotel—in common spaces, in your guest room and throughout your stay. We continue to evolve housekeeping offerings to fit the needs of today’s traveler, and our approach is guided by listening to guests and World of Hyatt members.
Housekeeping options vary by hotel, but guests can share their housekeeping preferences upon arrival and hotels will work to honor their requests. Please contact your hotel for further information on housekeeping services.
We remain committed to showing care for the wellbeing of our colleagues and guests in many ways, which may include:
Safety and cleanliness procedures implemented at each hotel may be adjusted in consideration of local practices, government requirements and guidance, and the situation where the hotel is located.
Connect With Us Your Way
We’ve brought flexibility and peace of mind to your stay, with digital amenities** via the World of Hyatt app that can help put you in control of how you connect with us.
*Alua Hotels & Resorts, Breathless Resorts & Spas, Dreams Resorts & Spas, Secrets Resorts & Spas, Sunscape Resorts & Spas, Zoëtry Wellness & Spa Resorts all offer 360-degree quality, safety, and hygiene protocols through its CleanComplete Verification™ program.
Terms like “we,” “our” and other similar terms are used for convenience on this page to refer to one or more of Hyatt Hotels Corporation, Hyatt Corporation, Hyatt International Corporation, Select Hotels Group, LLC, one or more of their direct or indirect subsidiaries or affiliates, and/or a hotel operating under a Hyatt brand. However, those terms generally do not include Alua Hotels & Resorts, Breathless Resorts & Spas, Dreams Resorts & Spas, Secrets Resorts & Spas, Sunscape Resorts & Spas, and Zoëtry Wellness & Spa Resorts.
**Certain World of Hyatt app digital amenities are available only at participating hotels.
Offers on hotel rooms delivered directly to your inbox