Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt's Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:

• GBAC STAR^TM cleanliness and training accreditation process through the Global Biorisk Advisory Council (GBAC) at all Hyatt hotels
• Trained Hygiene & Wellbeing Leader or team at all locations, responsible for their hotel adhering to new operational protocols and training
• Cross-functional panel of trusted medical and industry advisors—including experts from Cleveland Clinic—to help us fine-tune safety protocols and consider various aspects of the entire hotel experience.

In the video below, learn more about how we’re committed to enhanced levels of cleanliness, as we reimagine the hotel experience.

Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best—now and in the future. While we continue to evolve and enhance our safety and cleanliness protocols, here are some new measures you may see at Hyatt hotels worldwide:

	Cleanliness and Safety, With You in Mind Additional measures are being taken with a focus on your safety and peace of mind. Measures may include touch-free options, more frequent sanitization with hospital-grade disinfectants, and the use of electrostatic sprayers. Sanitizer stations prominently placed throughout hotels More frequent cleaning of public spaces and guestroom surfaces GBAC STARTM accreditation, inclusive of detailed cleanliness training Hygiene & Wellbeing Leader to help ensure new protocols are being met Enhanced food safety and hygiene protocols Colleague temperature checks may be required at Hyatt hotels, and guest temperature checks may be required at some locations in compliance with local government requirements and in light of local situations and practices Removal of certain high-touch items from guestrooms
	Distance Can't Stop Us From Caring We remain committed to showing care for the wellbeing of our colleagues and guests in many ways, which may include revised capacity guidelines, face mask or covering requirements and appropriate personal protective equipment for colleagues, and more. Guests may be required to wear face masks or coverings in hotel indoor public areas and when moving around in outdoor areas at Hyatt hotels globally, based on local or national mandates or guidance. For specific requirements, guests may visit our COVID-19 Travel Updates page or contact the hotel directly. Social distancing signage Personal protective equipment, worn in accordance with local guidance Elevator spacing and revised maximum capacity guidelines—elevators, fitness centers and more Reconfiguration of meeting room set-ups Knock-and-go contactless room service
	Less Contact, More Care New and enhanced digital amenities* in the World of Hyatt app can put you in control of how you connect with us—from check-in to dining and more, contactless care is just a tap away. Digital check-in and checkout Digital key In-room Chromecast Curated meditations from Headspace Grab-and-go meal ordering Hotel stay bill

Safety and cleanliness procedures implemented at each hotel may be adjusted in consideration of local practices, government requirements and guidance, and the situation where the hotel is located. Learn more about our Global Cleanliness and Care Commitment:

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*World of Hyatt app digital amenities are available at participating hotels.