FAQs
FAQs
General FAQ
Non-owners are welcome to experience our resort offerings through rental stays.
A timeshare presentation is not required for a rental stay. However, if you’re interested in becoming an owner, give us a call at +1 844 631 2582 or visit a sales gallery at one of our resorts.
Service animals that are trained to perform work or tasks are welcome at the resort. Family pets are not permitted.
No.
Yes.
We provide daily trash and towel service.
Yes.
No.
No.
Yes. But glass and porcelain are not permitted in the pool area.
Play yards are provided on request, based on availability.
No. However, there is an adult-only hot tub.
Yes, for an additional fee. Contact the hotel for details and to make arrangements.
Yes, but during the winter season only.
Yes.