리뷰
필터링
One of our best hotel experiences
Amazing hotel; you'll be impressed with the multiple pools and stunning beach. The hotel also offers multiple restaurants that are all 10/10, you don't need to leave the hotel for food as you have multiple good options. The massage treatment was excellent from the quality of the massage to the standard of the treatment rooms and customer service. The overall customer service at the hotel is outstanding, and the grounds of the hotel are amazing - would certainly recommend anyone stay here and we will definitely be coming back!
James C,
2025년 8월
Excellent time
Excellent resort, fantastic service and staff are very kind and helpful. Pool is in the open, so there is no shade during summer and pool closes around 6 - 6:30pm.
My N,
2025년 8월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear My N, Warm greetings from Hyatt Regency Danang Resort & Spa! Thank you for sharing your kind feedback. We are delighted to know you had an excellent stay and especially appreciated the service and hospitality of our associates. We have also taken note of your comments regarding the pool area and operating hours. Your feedback is valuable to us as we continuously strive to enhance our guests’ experiences. We look forward to welcoming you back for another memorable stay in the near future. Best regards, Hyatt Regency Danang Resort & Spa
Outstanding Beach Resort
Absolutely exceptional. Exceeded all expectations. The grounds were beautiful and green. Our Seaview room was very large and spacious with a fantastic balcony.
S3968BAlouisew,
2025년 8월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear S3968BAloisew, Thank you very much for sharing your wonderful feedback following your stay at Hyatt Regency Danang Resort & Spa. We are delighted to hear that your experience exceeded expectations and that you enjoyed the beautiful grounds, as well as the spaciousness and sea view of your room. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back for another exceptional stay by the beach. Warm regards, Hyatt Regency Danang Resort & Spa
Awesome experience
The resort is absolutely beautiful and perfectly located on the beach. The rooms are very spacious and the service was excellent. I wish my stay was longer! The concierge team did a wonderful job communicating with me prior to my trip to set up transportation to/from the airport and to Hoi An. The spa is an absolute must - very clean, professional masseuses, and relaxing. Highly recommend to couples and families!
nmaivu,
2025년 8월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear nmaivu, Thank you for your wonderful feedback! We're delighted to hear that you had an awesome experience at Hyatt Regency Danang Resort & Spa. It's great to know you enjoyed the beachfront location, spacious rooms, and the attentive service from our team—especially our concierge and spa colleagues. Your kind words are truly appreciated and will be shared with the team. We’d love to welcome you back for an even longer and more relaxing stay next time. Thank you again for recommending us to couples and families alike! Warm regards, Hyatt Regency Danang Resort & Spa
Good to go
Enjoyed the stay and will reconsider going back again when time permits. I will recommend guests with families to enjoy this property.
RFNG,
2025년 8월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear RFNG, Thank you for your kind words! We're so glad to hear you enjoyed your stay and truly appreciate your recommendation for families. We look forward to welcoming you back to Hyatt Regency Danang Resort & Spa whenever your travels bring you our way again. Warm regards, Hyatt Regency Danang Resort & Spa
Beautiful Resort
Overall we loved our stay at the Hyatt Regency Resort and Spa. We stayed in a Villa with Pool, the villa was huge with beautiful views and the pool was also much bigger than I expected. The resort is also very large, at times hard to get around when its so hot, they do have buggy to help transfer you around the resort if needed. The large hotel pool was great but no atmosphere, they really needed some music in the background. Also we dont like QR codes to read menus, we prefer paper menus. We ate at most of the restaurants, and enjoyed every meal we had, service was always impeccable. They also had so many Gluten Free options, my husband (Coeliac) was able to eat in every restaurant and had plenty of options. Tani and Benji were so welcoming and helped with all our requests during our stay. The resort is out of Danang City and not walkable to anything but it was very quick and easy to take a grab, make sure you download the Grab app before you head to Vietnam. All the staff from house keeping, bellman, concierge, reception and the wait staff were all so friendly and very kind and helpful. We really enjoyed our stay at the Hyatt Regency Resort & Spa ❤️
kellyr326,
2025년 7월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear kellyr326, Thank you for taking the time to share such a thoughtful and detailed review of your stay at Hyatt Regency Danang Resort & Spa. We’re truly delighted to hear that you enjoyed your time in the Pool Villa and that the size and views exceeded your expectations. It's also wonderful to know that our culinary offerings, especially the gluten-free options, met your needs and made your husband feel comfortable dining with us. We appreciate your feedback regarding the hotel pool atmosphere and the use of QR code menus. Your comments have been shared with the relevant teams as we continuously look for ways to enhance our guest experience. Tani and Benji will be thrilled to hear your kind words—we’re lucky to have them as part of our team. We’re also very glad that our resort team across all departments made your stay feel warm and welcoming. Thank you again for choosing to stay with us. We hope to welcome you back for another relaxing getaway in the near future. Warm regards, Hyatt Regency Danang Resort & Spa
Beyond perfect experience
The absolute best hotel/resort I've ever been!!!! I've never loved the Hyatt experience like this. Felt like living in a dream. Thank you for such an amazing time at your hotel!
Christine K,
2025년 7월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear Christine K, Thank you so much for your heartfelt review! We’re truly honored to hear that your stay with us was the best Hyatt experience you've ever had — that means a lot to our team. It brings us great joy to know that your time here felt like a dream. Your kind words are a wonderful motivation for us to continue delivering memorable and exceptional experiences. We look forward to welcoming you back for another unforgettable stay in the near future! Warm regards, Hyatt Regency Danang Resort and Spa
Excellent service, staff and resort
Nice resort!! Awesome staff!! Friendly and super helpful . Food was excellent, pool was big and wasn’t too packed. Everyone was helpful
kevinvuu,
2025년 7월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear [Guest's Name], Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at Hyatt Regency Danang Resort & Spa. It's wonderful to know that you found our team to be friendly and helpful, and that you had a great experience with our food and pool facilities. Your feedback means a lot to us and will be shared with our team, who take great pride in delivering excellent service. We hope to have the pleasure of welcoming you back for another relaxing getaway soon! Warm regards, Hyatt Regency Danang Resort & Spa
Beautiful Resort, with the best customer service!
Beautiful resort with the best customer service. During our stay at Hyatt Regency Da Nang, we unfortunately learned our Father passed away the first morning. Since we were not able to be by his side when he passed, we wanted to do something in memory of him. I asked our Bellman Attendant if he could help me get get some flowers to scatter. He personally went out of his way to pick up the flowers we wanted and deliveredthem to us. This meant so much to us at this difficult time. We truly appreciated him for going above and beyond to take care of us. This is customer service at it's best
Sherryl J,
2025년 7월
Hyatt Regency Danang, Marketing at Hyatt Regency Danang Resort & Spa, responded to this review
Dear Sherryl J, Thank you very much for your kind words, even during such a deeply difficult time for your family. We are truly sorry for your loss and extend our heartfelt condolences. It means a great deal to us to know that our colleague was able to offer a small gesture of comfort during your stay. We will be sure to recognize him for the genuine care and compassion he showed. Moments like these remind us of the importance of empathy in everything we do. We deeply appreciate you taking the time to share your experience, and we hope your time at Hyatt Regency Danang brought a sense of peace and support when it was needed most. Please know our thoughts are with you and your family. Warm regards, Hyatt Regency Danang Resort and Spa
Beautiful resort but can be improved
Very beautiful resort, but could use some updates. Room is very spacious, but can be in better condition. TV quality is grainy and outdated. Outlet plugs were not all properly working (no USB-C). Our toilet seat was lopsided. Plus side is daily housekeeping with new towels and toiletry replaced as needed. Lots of activities for everyone that is offered from the resort. There were 2 restaurants we tried out for breakfast, both of which offers a lot of food options. Multiple swimming pools throughout the resort and the private beach was very nice. The fitness center was good enough for a resort with several equipment. Customer service is good, but we had one unexpected incident where I asked to borrow a conical hat for a quick photo, but was told to go the local market to buy it there as it was inexpensive. Overall, not a terrible place, but can be improved. Great for family in terms of room size and resort offerings. From my own experience, I will consider other options for my next visit to Da Nang.
Tina N,
2025년 7월