Hotel Policies

Customer Harassment Policy

Click here for Customer Harassment Policy.

Our precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing. 

Please click here for Hyatt Regency Tokyo’s terms and conditions.

Hyatt Regency Tokyo is committed to sustainable practices in the service of our customers and the community at large and  preparing to reduce the usage of specific plastic items.

Pet Policy

The hotel does not allow pets except for service animals.