Hotel Policies

Health & Safety Measures

In-room

• Sanitization of high-touch areas using a high-grade disinfectant
• Frequent cleaning of air filters

Dining Outlets

• Assurance of food safety through our ISO 22000 certification, a comprehensive and independently audited food safety management system
  
• Sanitization of tables, chairs, condiment holders, and menus before seating guests
• Use of masks and gloves by all associates when preparing meals and plating dishes

Check-in

• Disinfection of key cards
  
• Sanitization of pens after every guest use

Pet Policy

We happily welcome your travelling canine companions, please inform us in advance by calling +86 559 669 1234.

• A photocopy of a written certificate of immunization against rabies, which proves that your canine has been immunized more than 2 weeks but less than 1 year ago, should be provided one day before your arrival.
• A pet license and vaccine certificate will be required upon check-in. Only one dog under 20kg is permitted per room.
• A pet fee and an additional deep cleaning fee would be charged.