Reviews
Hyatt and comfort
Right from the reception everything during our stay was perfect the staff the food swimming pool and the gym and the location of the hotel was perfect.Every single penny spent was worthy
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear guest, Thank you for your wonderful feedback. We are delighted to know that you enjoyed our hospitality, dining experiences, swimming pool, gym, and convenient location. Your kind words about our associates mean a lot to us. We look forward to welcoming you back to Hyatt Regency Trivandrum for another memorable stay. Best Regards
Very good
Location is very good, room very clean and comfortable and ambience is very good. Food varieties can be added. Overall excellent
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear guest, Thank you for your feedback. We are delighted to know that you enjoyed our location, comfortable rooms, and ambience. We also appreciate your suggestion regarding food variety and will certainly take it into consideration. We look forward to welcoming you back soon. Best Regards
Great place to stay.
By far an excellent place to stay while in Trivandrum, modern and tradition mix makes it truly an enjoyable experience, I have been coming to this location many years. Love it!
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for your wonderful feedback and for choosing Hyatt Regency Trivandrum for your stay. We are truly delighted to know that you enjoyed the ambiance and had a memorable experience with us. Your kind words and continued support mean a great deal to us, and we look forward to welcoming you back again soon. Best Regards
Had a great stay at Trivandrum Hyatt
Very well maintained and easily accessible property. Staff was very courteous and helpful. Ample parking with prompt Valet services. Food was fabulous in a great ambience.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear guest, Thank you for taking the time to share your feedback. We are delighted to know you had a great stay and enjoyed our well-maintained facilities, convenient location, and warm hospitality. Your kind words about our team, valet service, and dining experience are truly appreciated. We look forward to welcoming you back to Hyatt Regency Trivandrum soon. Best Regards
Wonderfully looked after
Fab room, showers amazing. Spa staff picked up on my sesame allergy and went out of their way to make sure I was not exposed to it in the oils used.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear guest, Thank you for your wonderful feedback. We are delighted to know you enjoyed your stay and that our team could ensure a comfortable and safe experience. We truly appreciate your kind words and look forward to welcoming you back to Hyatt Regency Trivandrum soon. Best Regards,
Enjoyed our stay, food and drinks.
Exellent place in Trivandram, We had 3 nights stay staff was very courtrious. It was our 50th year of passing out of our academy. We loved this place.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Capt Sundarshan G, Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, our culinary offerings, and beverages, and that our team’s courteous service made your experience memorable. We are honored to have been part of your special event and look forward to welcoming you back soon. Best Regards,
Great place to stay
Stayed for three days. Very good experience. All staff were extremely helpful. The facilities are well maintained. A special thanks to the housekeeping staff.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Ashis Kumar D, Thank you for your kind feedback. We are delighted to know you had a great stay and appreciated our well-maintained facilities and helpful team. Your special recognition of our housekeeping colleagues is truly appreciated. We look forward to welcoming you back soon. Best Regards
Trivandrum vibes
Had a great time staying at Hyatt Tvm. Will surely recommend this place for your stay at Trivandrum. Good food, great service.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Satish Thank you for sharing your experience. We are delighted to know that you had an enjoyable stay and appreciated our hospitality, service, and culinary offerings. Your recommendation means a great deal to us and serves as wonderful encouragement for our team. We look forward to welcoming you back to Hyatt Regency Trivandrum on your next visit to the city. Best Regards
Trivandrum trip
My spouse and I checked in just after midnight, and the check-in process was very smooth and hassle-free. We had breakfast at the hotel restaurant, and the staff were very attentive and personally checked on us to ensure everything was comfortable. Even the supervisors and managers were courteous and took the time to enquire about our feedback. The food was very good, and the South Indian dishes had an authentic taste. Overall, we had a warm and pleasant experience, with excellent hospitality and attentive service.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for sharing your experience. We are delighted to know that you had a comfortable stay and that our team’s hospitality, service, and culinary offerings contributed to a memorable visit. Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you and your spouse back to Hyatt Regency Trivandrum soon. Best Regards
Family time
Perfect and convenient location. Room and towels were clean, bed is comfortable. Above all excellent service from all staff
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear guest, Thank you for your wonderful feedback. We’re delighted that your family had a comfortable stay and enjoyed our location, amenities, and hospitality. We look forward to welcoming you and your family back to Hyatt Regency Trivandrum soon! Best Regards
The amazing experince at Hyatt Regency Trivandrum
LOcated perfectly , value for money , close to airport, close the the temple and close to technopark! the team at every department rocks
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for your wonderful review. We are delighted that you enjoyed our convenient location, value, and warm hospitality. Your kind words about our team mean a lot to us, and we look forward to welcoming you back soon. Best Regards
A Warm and Memorable Stay at Hyatt Regency Trivandrum
I had a very pleasant stay at Hyatt Regency Trivandrum during my recent visit to Trivandrum. The location was convenient for my trip, especially as my main objective was to visit Sri Padmanabhaswamy Temple. I was able to complete my darshan successfully, which made this visit very special for me. The hotel has a comfortable and welcoming atmosphere, and my room was clean, comfortable and well maintained. The overall cleanliness was good, and I found the environment peaceful and relaxing. One thing I really appreciated was the friendly front desk team. They were welcoming, polite and always greeted us with a smile. It gave us a very good first impression and made us feel comfortable from the moment we arrived. The restaurant team was also very pleasant. I especially liked the warm smiles and friendly attitude of the restaurant waiters. The manager also regularly came to our table and asked about our experience and whether everything was satisfactory. I really appreciated this personal attention because it showed that they genuinely cared about our feedback and dining experience. The overall service was excellent, with the staff being friendly, courteous, respectful and helpful whenever we needed assistance. The amenities and facilities were also good and made our stay comfortable. Overall, I really enjoyed my stay and appreciated the warm hospitality from the entire team. Thank you to everyone at Hyatt Regency Trivandrum for making our visit comfortable, welcoming and memorable. I would be happy to stay here again on my next visit to Kerala.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for sharing such a wonderful review of your stay with us. We are delighted to know that your visit to Trivandrum was a memorable one and that you enjoyed the comfort, cleanliness, and welcoming atmosphere of our hotel. It is especially pleasing to hear your kind words about our Front Office and Restaurant teams. Your appreciation of their warm hospitality, attentive service, and personal approach will certainly be shared with them. We are also glad that your visit to Sree Padmanabhaswamy Temple made your trip even more special. Thank you for choosing Hyatt Regency Trivandrum, and we look forward to welcoming you back on your next visit to Kerala. Best Regards
This is not a 5 star hotel,
I am extremely disappointed with the service and overall experience at your hotel. I checked in at around 3:15 PM. After entering my room, I noticed a card stating that complimentary fruits were available and that guests could contact reception to request them. At around 3:30 PM, I contacted reception and requested the complimentary fruits. However, I waited until around 8:00 PM and still did not receive them. At around 8:30 PM, I contacted reception again to request two plates. At the same time, I reminded them that the complimentary fruits had still not been delivered. I was told that they would check on it. Unfortunately, the plates were also not delivered on time. I had to contact reception again and remind them about both issues. Eventually, the plates arrived, and a few minutes later the fruits were also brought to the room. By that point, I refused to accept the fruits. What is the point of offering complimentary fruits if they are delivered several hours after the guest has requested them? There is a proper time when a guest expects to have fruits. If the hotel is not actually planning to provide the complimentary fruits in a timely manner, then why place a card in the room advertising them? This creates false expectations and is extremely disappointing for a paying customer. Please do not mislead or inconvenience your guests with promises that your team cannot fulfill. I have stayed at Hyatt properties in Kochi, and compared with that experience, the service at this hotel has been extremely poor. I genuinely question how this property is being presented as a five-star hotel when the level of service I experienced was nowhere close to five-star standards. I also have serious concerns regarding your valet parking service. I received a notification through my car's application indicating that the vehicle had been driven at excessive speed while it was in valet mode. I personally observed the valet staff driving the cars quite aggressively, including taking speed breakers/humps at speed. These are premium vehicles, and careless driving can cause damage to the vehicle and potentially create serious safety issues. If the hotel cannot handle guests' vehicles responsibly, I would rather park my car myself than use your valet service. Overall, this has been a very disappointing experience, from the delayed room service and complimentary fruit to the careless handling of vehicles by the valet team. A hotel charging premium rates should provide premium service and, at the very least, basic attention to guest requests. I expect the management to take this complaint seriously, investigate what happened, and provide an appropriate response. The service I received does not reflect the standards I would expect from a five-star property.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Jobin, Thank you for sharing your feedback. I sincerely apologise for the disappointment and inconvenience you experienced during your stay with us. I appreciate you bringing these matters to our attention and giving us the opportunity to review them. Your feedback has been discussed with the respective teams, and the concerns highlighted have been addressed. Necessary corrective actions have been taken to ensure better follow-through, communication, and attention to detail going forward. We truly value your feedback, as it helps us strengthen the experience we provide to our guests. We hope to have the opportunity to welcome you back to Hyatt Regency Trivandrum and provide you with the seamless and attentive experience you rightfully expect. Best Regards
Best Hotel in Trivandrum
Very good location, good staff, excellent service, great food, clean rooms and amenities plus fully equipped bathrooms,
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for your wonderful feedback. We’re delighted to know that you enjoyed our convenient location, excellent service, food, clean rooms, and well-equipped amenities. We look forward to welcoming you back to Hyatt Regency Trivandrum for another memorable stay. Best Regards, Nibu Mathew General Manager
Excellent hospitality
Excellent hospitality and service from the staff, specially Maria and support team. Food was excellent and room is very clean and neat
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear guest, Thank you for sharing your experience. We are pleased to know that you had a comfortable and enjoyable stay with us. Your appreciation for Maria and the team is truly encouraging and will be shared with them. We look forward to welcoming you back for another memorable visit. Best Regards
Best stay ever
The best ever stay .everything was perfect.The service was the best among all.First time experience at hyatt.Will come again
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for your wonderful feedback. We are truly honored that your first Hyatt experience was with Hyatt Regency Trivandrum and that we could make it so memorable. Your appreciation for our service means a great deal to the team. We look forward to welcoming you back for many more exceptional stays in the future. Best Regards
Excellent Stay and Wonderful Hospitality
Had a wonderful stay at Hyatt Regency. The service was excellent, the rooms were comfortable, and the overall experience was very pleasant. Highly recommended!
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for your kind feedback. We are delighted to know that you had a pleasant experience at Hyatt Regency Trivandrum. It is wonderful to hear that you enjoyed our hospitality, comfortable accommodations, and attentive service. Your recommendation means a great deal to us. We look forward to welcoming you back for another memorable stay in the near future. Best Regards
Choose Wisely
Hi There, I am member of Accor, FHR and Epicure. I will share the honest review of this hotel and about my stay. I choose this one over vivanta and i thought its gonna be better but no its was not welcoming at all moreover no one answers the call whenever i tried to call receptions and pathetic services over all. 29th Aug was my checkout every morning around 4:30 am and for which i already informed at the reception for my breakfast to be served at my room with normal coffee and sandwich. Which they agreed on 28th Aug morning when i informed them in advance. 29th Morning no one send us the breakfast and i called them more than 20 times from my room landline but no one answered my call. When i went down and informed the receptionist he didn't showed any concern and moreover asking me to pay quick which i paid 3700 approx. This is the worst experience i ever had with a 5 star hotel and its my wrong decision to choose Hyatt over Taj. You guys prove this that not every expensive things are better than others. I will post my experience everywhere so that the traveler understand better.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn about the shortcomings you experienced during your stay at Hyatt Regency Trivandrum, particularly regarding the missed breakfast arrangement, difficulty reaching our team, and the service experience at checkout. This is certainly not the standard of hospitality we strive to deliver. Please accept our heartfelt apologies for the inconvenience caused. Your feedback has been noted and will be reviewed with the concerned teams to ensure improvements. We truly regret that we did not meet your expectations and hope to have the opportunity to restore your confidence in us in the future. Best Regards
Great Experience
We had a pleasant stay. All staff were friendly and helped us a lot. Mr. Linso, has done all the arrangements and mad us feel special. Thank you. Highly recommended.
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Nikith Thank you for your kind feedback. We are delighted to know that you had a pleasant stay and that our team made your experience memorable. Your special appreciation for our Front Office Manager, Linso, is truly valued, and we will be sure to share your kind words with him. We look forward to welcoming you back again soon. Best Regards
Hospitality and Service
Amazing hospitality maintained on every visit since last five years . Rooms and amenities are clean . Well taken care of by Kerrthy and team .
Nibu Mathew, General Manager at Hyatt Regency Trivandrum, responded to this review
Dear Jayesh, Thank you for your kind words. We are delighted to know that our hospitality, well-maintained rooms, and amenities have consistently met your expectations. Your appreciation for Assistant Manager Food & Beverage Keerthi and the team is truly valued and will be shared with them. We look forward to welcoming you back for many more memorable stays. Best Regards
Showing 20 reviews since August 28, 2026.