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Beautiful Place with Incredible Service
Staying at Haytt felt like home! The whole team of people from the bellman through the receptionist, housekeeping, beach personnel, everyone was incredibly friendly, helpful and beyond kind! The hotel is beautiful, clean and classy! Just steps away from the beach made my experience beyond enjoyable! Definitely coming back for another treat!
Ivelina2023,
November 2023
Awesome accommodations
Excellent service and experience. Highly reccomend! From the check-in to nightly room service- everything here was top notch. Great location in Clearwater beach just steps away from a wonderful beach location to great restaurants and water activities. Didn't want to leave!
BillL19Wrigley,
November 2023
Girls trip
I recently visited on a girls trip. We had a great time! The food at the pool area was great as well as the restaurant on site! We loved the convenience and the quality and we had perfect weather. We definitely would return.
lanagreenfield,
November 2023
disappointing
This hotel, was supposedly rehabbed. But the rug in our roon was dirty. the door to the balcony handle was so corroded that it wouldn't open. the blinds were dirty. The room we had was a corner room, which was great because you get 2 balconies, a front and side one. the problem was the side one, the door was so bad, I was afraid that I'd get locked out. The room is next to the hotels maintenance and elevators, where you hear everything. You have 1 love seat in the room, it has no support and sink in it and 1 desk chair, besides the 3 bar chairsl
michelev191,
November 2023
scott Allen, Guest Services / Front Office at Hyatt Regency Clearwater Beach Resort & Spa, responded to this review
Dear Michelev191, Thank you for taking the time to share your feedback from your recent stay with us. I apologize on behalf of the hotel for not meeting your expectations, we strive to provide excellent service with a room quality that matches. I will personally be looking into this room and addressing those issues immediately. Should you stay with us again, please reach out to me so I can ensure your stay is to your satisfaction. Warm regards, Scott Assistant Director of Operations
Very thoughtful staff
We stayed for an evening to celebrate a birthday. The staff sent up balloons, champagne and strawberries. The room had a wonderful view. The bracelet room keys were convenient. We were there for a limited tome so we didn’t partake in dining or the pool but explored both briefly and would definitely return to check them out.
Jeff M,
November 2023
A week in Clearwater
Over all the stay and hotel condition was “ok”. Daily fees/parking of nearly $100 a day weren’t clearly presented. Room location/amenities weren’t as advertised. Our “ocean view” was on the south east corner. More of a city view. A Bed and couch in suite were painful and had us contemplating leaving early. staff was great when needed.
msquibbconstruction,
November 2023
Matt Palmer, Guest Services / Front Office at Hyatt Regency Clearwater Beach Resort & Spa, responded to this review
Dear Msquibbconstruction, Thank you for taking the time to share your feedback from your recent stay with us. My sincerest apologies for the discomfort of the furniture in your guestroom as that is not the comfort or experience we strive to provide our guests. I would very much appreciate if you can contact me directly so I can ensure both pieces of furniture are replaced. In addition, I will work with our digital marketing team to ensure that our resort and parking fee is clearly listed on our website. If your travels bring you back to Clearwater, please contact me directly so that I can personally see to the details of your stay. Sincerely, Matt Palmer - Director of Operations Hyatt Regency Clearwater Beach P: 727 - 373 - 4785
Absolutely first class
I travel all over the country and stay at many Hyatt resorts. This is by far one of the best of the best in the entire country. The room was clean, the food was outrageous, the views were spectacular, the suite upgrade was truly magnificent. My family and I thoroughly enjoyed our stay at the resort.
josephaC5679MD,
November 2023
Evelyn Aquirre, Guest Services / Front Office at Hyatt Regency Clearwater Beach Resort & Spa, responded to this review
Greetings from Sunny Clearwater Beach! We certainly appreciate the positive review and more so appreciate YOU choosing to stay with us! We can’t wait to welcome you back to the Hyatt Regency Clearwater Beach on your next vacation!
Best Hotel
Best location - Clearwater Beach and attractions Parking was easy and comfortable though it is $27/day. Room - clean, spacious, and comfortable Staffs - super friendly, helpful, and kind. Swimming Pool and Hot Tub were great for kids!
asc1004,
November 2023
Evelyn Aquirre, Guest Services / Front Office at Hyatt Regency Clearwater Beach Resort & Spa, responded to this review
Greetings from Sunny Clearwater Beach! Thank you for taking the time out of your day to leave us a positive review. We are so glad you enjoyed your stay and do hope to welcome you back to the Hyatt Regency Clearwater Beach on your next trip!
Quick getaway
This was a great visit for us. This is the best hotel on the beach bar none!! The hotel staff and resturant were top notch. The Hyatt might be a little more expensive but the experience was well worth it for us.
twesley2020,
November 2023
Evelyn Aquirre, Guest Services / Front Office at Hyatt Regency Clearwater Beach Resort & Spa, responded to this review
Greetings from Sunny Clearwater Beach! We certainly appreciate the positive review and more so appreciate YOU choosing to stay with us! We hope to welcome you back to the Hyatt Regency Clearwater Beach on your next quick getaway or vacation!
Disappointing Customer Service at Front Desk
Good Morning Mr. Palmer, As you know, my wife and I were married in this hotel in Sept 2018 when Lindsey and Danielle presided over all hotel affairs, and have come back here ever since bc this hotel has extremely deep sentimental value to us both, but after the way I was undervalued and embarrassed by your Hotel Manager Nick Murray this trip. My wife and I will no longer be considering this our priority destination when wanting to get away for some R&R going forward. I could've spent my $1500 elsewhere and felt valued and wanted. I originally chose a 1BR Suite, not handicap, and due to a wedding party that was booked for the same day. I was devalued and insulted by your Hotel Manager who advised me that I was not intelligent enough to understand that they were the same room. He argued with me for five (5) rounds after I politely asked him for either my money back since I was not given the room I paid for, or an upgrade (I have many friends who work for corporate hotels), it would not have affected him by making myself as a repeat guest, an upgrade no charge. To go above and beyond is what I remember this hotel for, it seems now that we are judged by how we look compared to others and then valued from a materialistic determination. I did not hesitate to spend $26,000 when we had our wedding here, and to have the kind of negative, berating experience I did this past weekend. A mere apology is simply insulting. Please understand that when you value all customers and not argue and stare down your guests, you leave them with an experience that is hard to ever forget.
wealthattraction30,
November 2023
Matt Palmer, Guest Services / Front Office at Hyatt Regency Clearwater Beach Resort & Spa, responded to this review
Dear wealthattraction30, Thank you for taking the time to speak with me on the phone last week. We truly appreciate your continued loyalty with the "Hyatt Family" and I hope that you give us another opportunity to exceed your expectations in the future. Please do not hesitate to reach out to me next time you're coming out to the beach. Sincerely, Matt - Director of Operations Hyatt Regency Clearwater