Hyatt Regency Ningbo Hangzhou Bay
Hyatt Regency Ningbo Hangzhou Bay
Our hotel team is proficient in English, Cantonese, and Mandarin, ensuring seamless communication and a pleasant experience for guests throughout their stay.
Yes, adapters are available at the front desk—just let us know your device needs.
Yes, we can accept packages before your arrival. Please include your reservation name and date.
Yes, complimentary Wi-Fi is available in all rooms and public areas.
Absolutely, just contact the front desk to schedule your wake-up time.
Yes, we provide daily housekeeping service.
Yes, our concierge team is happy to help with dining, attractions, and transportation.
Yes, laundry and dry-cleaning services are available daily. Please contact the Front Desk for assistance.
Yes, our restaurant offers a variety of vegan and gluten-free dishes. If you are a vegetarian or have any other dietary restrictions, please inform the waiter in advance.
Our restaurant offers guests both Chinese and Western options, and different guests can choose according to their own preferences. If there are no dishes that the guests are interested in on the menu, you can also communicate with the waiter and ask the chef if they can provide them.
Sure. The hotel's unified takeout placement location is the takeout table on the left side outside the hotel entrance. If you have any special needs, you can contact the front desk for delivery to your room.
Yes, the hotel offers room service every day. Guests can scan the QR code on the bedside table in the room to place an order. The service hours are 6:30-24:00.
The hotel can add extra breakfast, which can be purchased both online and offline.
Yes, the hotel offers Club Lounge access and related executive benefits. Eligibility is based on the room type booked or your World of Hyatt membership status. If you would like to purchase Club Lounge access separately, please contact the Front Desk for availability and pricing details.
Yes, we provide cribs and extra beds upon request.
Select room types are equipped with sofa beds, and rollaway beds are available upon request.
Smoking rooms are available upon request, subject to availability. In addition, the hotel provides designated outdoor smoking areas for guests who smoke.
The hotel provides complimentary in-room toiletries, including a toothbrush, toothpaste, comb, and soap.
If you are looking for a particular view, you can choose the corresponding room type when booking.
Some room types are bathtub-equipped. To secure a room with a bathtub, we recommend choosing one of these options during booking.
Certainly! If you’d prefer a quieter room, let us know in advance.
The room air-conditioning system allows guests to freely adjust the temperature according to their personal preferences.
Yes, guests are welcome to enjoy our pool located on Level 2.
Yes, our fitness center is located on Level 2 and is open 24 hours a day for hotel guests.
We do not offer a formal business center, but complimentary printing and Wi-Fi are available.
Yes, spa treatments are available on-site. You can book a session through front desk.
Yes, our fully equipped meeting rooms accommodate any kind of gathering. For details, please visit the MEETING PAGE.
The hotel features a selection of restaurants and bars, Including Xiang Yue Chinese Restaurant, Lobby Lounge and Market Café. For details, please visit the DINING PAGE.
The hotel is approximately 82 km from Ningbo Lishe International Airport, which is about a 60-minute drive away. For details, please visit the PARKING & TRANSPORTATION PAGE
We currently do not offer shuttle services, but taxis and public transport are readily available nearby.
The nearest station is just 50 minutes away by car. For details, please visit the PARKING & TRANSPORTATION PAGE
You can easily catch a bus or taxi near the hotel. For details, please visit the PARKING & TRANSPORTATION PAGE
Yes, we can assist with car rentals or limousine bookings through trusted partners.
Absolutely, we offer printed maps and insider tips at the front desk.
Many of the area's popular attractions, such as Ningbo Fantawild Resort and Hangzhou Bay Wetland Park, are within a short driving distance of the hotel. For details, please visit the EVENTS & ATTRACTIONS.
There are limited shopping options nearby, but downtown is easily reachable by taxi. For details, please visit the EVENTS & ATTRACTIONS.
Yes, we offer on-site parking, free for hotel guests.
Yes, EV charging stations are available in our parking area.
Connecting rooms are available. Please contact the Front Desk for availability and booking arrangements.
Children’s menus are not regularly available, but many items can be customized to suit younger guests.
Our hotel features a children's play area located outside the hotel's north gate. Children must be accompanied and supervised by a parent or guardian.
We’d be honored to host your celebration—our event spaces and experienced planning team are at your service.For details, please visit the MEETING PAGE.
Our team provides full event coordination, from layout setup to vendor arrangements.
Yes, we offer audiovisual equipment, including projectors, microphones, and screens. Please let us know your requirements.
On-site catering is available with customizable menus for all occasions—just contact our event team.
Yes, pet-friendly rooms are available. For details, please visit the Rooms & Suites page.
Yes, we offer complimentary pet amenities including food and water bowls as well as pet beds.
There are no designated pet parks nearby, but walking paths around the hotel are available.
Yes, our hotel is designed to be accessible throughout, with ramps, elevators, and ADA-compliant facilities.
Accessible rooms are limited, so we recommend confirming availability in advance.
Yes, we have rooms with roll-in showers and mobility-friendly layouts.
These devices are not available on-site.
Yes, designated accessible parking spaces are located near the entrance and elevator access points.
To check in, please present a valid photo ID.
Yes, guests must be at least 18. Minors must be accompanied by an adult.
We accept major international credit cards, including Visa, Mastercard, American Express, and other commonly used cards, as well as cash and electronic payment methods (including Alipay and WeChat Pay).
Yes, we offer luggage storage.
Our check-in begins at 3:00 PM, and check-out is by 12:00 PM.
Early check-in is available upon request.
Yes, late check-out is available upon request. Please contact the Front Desk for assistance. Additional charges may apply.
Yes, express check-out is available.
Yes, we offer long-term stay options for guests. For detailed information regarding policies, rates, and availability, please contact the hotel directly.
We offer both smoking and non-smoking rooms—please specify your preference when booking.
Lost items are recorded and stored securely—contact our front desk with a description and date of loss.
Smart casual attire is appreciated in our dining areas, guests are not allowed to wear bathrobes or disposable slippers when entering the restaurant for meals.