FAQs

Hyatt Regency Madrid Residences is an exclusive apartment-style accommodation in the heart of Madrid, designed for guests who wish to enjoy the privacy, space and comfort of a second home, while benefiting from the services and attention of a hotel.

The apartments are located at Paseo de la Castellana 62, in the Salamanca district, one of Madrid’s most privileged areas, with excellent connections to the city’s main points of interest.

There are several ways to reach Hyatt Regency Hesperia Madrid from Adolfo Suárez Madrid-Barajas Airport.

Guests may request a private transfer service in advance through the hotel.

Alternatively, guests may travel by taxi. The estimated journey time is between 15 and 20 minutes, although this may vary depending on traffic.

By public traspornt, guests may take Metro Line 8 from the airport to Nuevos Ministerios station. From there, the hotel is approximately a ten-minute walk away.

Yes. Hyatt Regency Madrid Residences offers parking facilities in the same building for the convenience of its guests.

For information regarding hourly or full-day rates, please contact the hotel by telephone on +34 910 102 300  

The standard check-in time is from 3:00 p.m.

Check-out must be completed before 12:00 p.m.

Yes. Both options are subject to availability and may incur an additional supplement.

These services may be requested by contacting our team on +34 910 102 300  

Hyatt Regency Madrid Residences offers one- and two-bedroom apartments, as well as an exclusive 200 m² penthouse with a terrace and views over Paseo de la Castellana.

Yes. All apartments feature a modern, fully equipped kitchen, designed to provide added comfort for both short stays and extended stays.

Yes. Several apartments at Hyatt Regency Madrid Residences feature a terrace, an ideal option for guests wishing to enjoy a private outdoor space during their stay in Madrid. This preference can be selected during the booking process, subject to availability.

Yes. Guests have access to 24-hour reception and concierge service to assist with any needs that may arise during their stay.

At present, the gym at Hyatt Regency Madrid Residences is temporarily out of service due to renovation works. However, guests may use the gym at Hyatt Regency Hesperia Madrid, located just opposite the property, approximately a five-minute walk away.

Yes. Hyatt Regency Madrid Residences offers Le Room Service, a fast and premium food delivery service designed so that guests can enjoy a carefully selected gastronomic offering in the comfort of their apartment. The menu is available in each apartment.

Yes. Hyatt Regency Madrid Residences is fully pet-friendly, allowing guests to stay with their pets.

Yes. The apartments have been specially designed for extended stays, thanks to their spacious layouts, flexible length-of-stay options and services created to make guests feel at home.

Yes. All apartments feature spacious desks suitable for working comfortably, as well as a calm and quiet environment that allows guests to focus and work without distractions.

Yes. All apartments offer complimentary Wi-Fi access.

Yes. Hyatt Regency Madrid Residences is fully pet-friendly, allowing guests to stay with their pets.