FAQs

Hyatt Regency Casablanca offers premium accommodations, dining, wellness, and event facilities in a prime city-center location. Ideal for both business and leisure travelers, the hotel combines comfort, convenience, and easy access to Casablanca's main cultural, shopping, and business districts.

Yes. Hyatt Regency Casablanca is an ideal choice for both business and leisure travelers. Its central location, comfortable accommodations, dining venues, wellness facilities, and easy access to business districts, cultural attractions, shopping, and entertainment ensure a convenient stay.

Standard check-in time is 3:00 PM and check-out is 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability, and may incur an additional charge. Guests should refer to their booking confirmation or contact the hotel for details.

Yes. Hyatt Regency Casablanca offers dedicated concierge services to assist guests throughout their stay. The team can help arrange airport transfers, private transportation, local recommendations, reservations, and curated experiences, ensuring a seamless and personalized visit to Casablanca.

Yes. Laundry and dry-cleaning services are available to provide guests with added convenience throughout both short stays and extended visits.

Hyatt Regency Casablanca offers a selection of guestrooms and suites designed for both business and leisure travellers. Accommodation options include guestrooms, Regency Club rooms, and spacious suites, providing comfort and flexibility for every type of stay.

Yes. Select guestrooms and suites offer views of Casablanca's city centre and iconic landmarks. Views vary by room category and location within the hotel and are subject to availability.

Hyatt Regency Casablanca offers a range of amenities, including complimentary Wi-Fi, concierge services, Regency Club access, room service, laundry services, a fitness centre, spa, swimming pool, restaurants, and complimentary parking.

Yes. Spacious accommodations, convenient amenities, dining options, and a central location make the hotel well suited for both short visits and extended stays in Casablanca.

Hyatt Regency Casablanca is located on United Nations Square in the heart of Casablanca, placing guests within easy reach of the city's business district, cultural attractions, shopping destinations and entertainment venues.

Hyatt Regency Casablanca is located approximately 32 km from Mohammed V International Airport (CMN)

Yes. Hyatt Regency Casablanca offers airport transfer services to and from Mohammed V International Airport (CMN). Transfer options include a Mercedes E-Class (up to two guests) from MAD 750 per way and a Mercedes V-Class (up to five guests) from MAD 900 per way. Guests are encouraged to contact the concierge team for reservations, pricing details, and availability.

Yes. Hyatt Regency Casablanca offers both complimentary valet parking and complimentary self-parking for hotel guests, providing a convenient parking experience in the heart of the city.

Yes. Hyatt Regency Casablanca is centrally located and within walking distance of several corporate offices, banks, and commercial centers, making it a convenient choice for business travellers visiting Casablanca.

Hyatt Regency Casablanca features unique dining venues: Café M offers contemporary international cuisine, Dar Beida serves authentic Moroccan dishes with live entertainment, The Living Room provides elegant drinks and bites and La Pergola offers relaxed poolside dining in summer.

Yes. The hotel's restaurants and bars welcome both hotel guests and visitors who wish to enjoy breakfast, lunch, dinner and special dining experiences.

Yes. Hyatt Regency Casablanca features an outdoor swimming pool where guests can relax and unwind during their stay.

Yes. Hyatt Regency Casablanca offers wellness and spa facilities designed to promote relaxation and well-being. Guests can enjoy a selection of treatments and wellness services during their stay.

Yes. Non-residents are welcome to book spa treatments, subject to availability. Guests are encouraged to contact the hotel directly for treatment options, pricing, and reservations. For enquiries, please email: spa.hrcasablanca@hyatt.com

Yes. Hyatt Regency Casablanca features a fully equipped fitness centre open to hotel guests and non-resident members. A range of membership options is available, offering access to fitness and wellness facilities. For enquiries, please contact: spa.hrcasablanca@hyatt.com.

Yes. The hotel offers versatile meeting rooms and event spaces suitable for conferences, workshops, seminars, board meetings, training sessions, and corporate events.

Yes. Complimentary Wi-Fi is available throughout the hotel, allowing guests to stay connected for work, communication, and entertainment.

Yes. Wi-Fi access is available in guestrooms as well as throughout the hotel's public spaces.

Guests can use Hyatt's digital tools and mobile app features, where available, to help manage reservations and stay information conveniently.

Yes. Hyatt Regency Casablanca welcomes families and offers comfortable accommodations, dining options, and convenient amenities designed to help guests of all ages enjoy their stay in the heart of Casablanca.

Yes. Hyatt Regency Casablanca offers elegant wedding venues and dedicated event planning services. Couples can tailor their celebration with the hotel's expert team. For wedding venue enquiries and bookings, please contact: Sales.hrcasablanca@hyatt.com.

Hyatt Regency Casablanca offers elegant wedding venues for both intimate celebrations and grand receptions. Flexible event spaces can be tailored to different guest numbers and styles, while the hotel's experienced events team provides planning and coordination to create a truly memorable occasion.

Yes. Hyatt Regency Casablanca can host both wedding ceremonies and receptions in one location, ensuring a seamless celebration. The dedicated events team assists with venue setup, catering, and planning to create a personalized and memorable wedding experience for every couple.

Yes. Hyatt Regency Casablanca offers a range of wedding packages tailored to different celebration styles and preferences. Special honeymoon benefits are also available. For more information and personalized planning assistance, please contact: Sales.hrcasablanca@hyatt.com.

Yes. Wedding catering menus can be tailored to suit individual preferences, cultural traditions and dietary requirements, helping couples create a dining experience that complements their celebration.

Yes. The hotel can accommodate conferences, workshops, meetings, networking events, product launches, and other corporate gatherings.

Yes. Hyatt Regency Casablanca welcomes small dogs and cats weighing less than 5 kg at no additional pet fee. Pets must be accompanied by a valid vaccination record (health booklet) and remain under their owner's supervision. Service animals assisting guests with disabilities are also welcome.

Yes. Accessible accommodation options are available to help ensure a comfortable stay for guests with mobility or accessibility requirements.

Hyatt Regency Casablanca offers accessibility features designed to support guests with diverse needs. As features may vary, guests are encouraged to contact the hotel directly for detailed information on accessibility accommodations and services: reservationshrcasablanca@hyatt.com.

The hotel is designed to provide access to key guest areas and facilities. Guests with specific accessibility requirements are encouraged to contact the hotel prior to arrival. For enquiries, please email: reservationshrcasablanca@hyatt.com.

Guests can book directly through the Hyatt Regency Casablanca website or Hyatt booking channels. Direct booking provides access to the latest room availability, rates, special offers, reservation management, and eligible World of Hyatt member benefits.

Room rates at Hyatt Regency Casablanca vary based on travel dates, room type, and hotel occupancy. For the best available rates, latest offers, and real-time availability, guests are encouraged to book directly on Hyatt.com, where pricing is updated according to demand.

Hyatt Regency Casablanca accepts major credit and debit cards. Additional payment options may be available. Guests are encouraged to contact the hotel directly if they have questions about a specific payment method. For enquiries, please email: reservationshrcasablanca@hyatt.com.

Before booking, guests should review the cancellation and modification conditions. Policies vary by booking platform, reservation type, and rate selected. Some rates require full prepayment and are non-refundable and non-modifiable. Please check the terms before confirming your reservation.

Whether a deposit or credit card guarantee is required depends on the rate and booking option selected. Some reservations require a credit card guarantee, while others allow payment at the hotel. Guests should review the booking conditions before confirming their reservation.

Cancellation policies vary depending on the reservation type and rate selected. Guests should refer to their booking confirmation for the specific cancellation terms applicable to their reservation.

Yes. Early check-in and late check-out requests are subject to availability and may incur an additional fee. Guests are encouraged to contact the hotel in advance to arrange these services and confirm applicable charges. For enquiries, please email: reservationshrcasablanca@hyatt.com.

Breakfast inclusion depends on the room package or rate selected at the time of booking. Guests can review the details of their chosen rate during the reservation process or contact the hotel directly for clarification.

Additional charges may apply depending on the services selected during a guest's stay. Guests are encouraged to review the hotel's policies and reservation terms for complete information regarding applicable fees. For enquiries, please email: reservationshrcasablanca@hyatt.com.

Guests can find information regarding reservations, cancellations, payments, check-in requirements, and other hotel policies on the Hyatt Regency Casablanca website. Reviewing these policies before arrival can help ensure a smooth and enjoyable stay.

Hyatt Regency Casablanca is close to several cultural and historic attractions, including the Museum of Moroccan Judaism, the Fondation Abderrahman Slaoui Museum, Villa Carl Ficke, the Old Medina, and the Hassan II Mosque. Visit the hotel's Attractions & Events section for more information.