Reviews
Stadium perfect stay!
This property is an excellent choice for those visiting M&T Stadium. The facility is well-appointed; while the hotel has been in operation for 45 years and shows signs of its age, it remains exceptionally well-maintained, and the staff is highly attentive to guest needs. It served my requirements perfectly.
Skip this hotel—one of the worst I’ve ever stayed at!
As a Hyatt Lifetime Globalist, I have maintained a longstanding relationship with your brand, built on trust, loyalty, and the expectation of exceptional hospitality. Unfortunately, our experience at your property fell significantly short of those standards, with repeated service failures from check-in through departure. 1. Unacceptable Check-In Experience We arrived at approximately 5:45 PM and proceeded to the Globalist priority check-in queue. What should have been a straightforward process turned into a frustrating 45-minute ordeal. The front desk representative, Lou, was unfriendly and dismissive from the outset, offering no greeting or basic courtesy. We were abruptly informed that our reservation had been changed to October 25, that the hotel was sold out, and that no rooms were available, despite having a confirmed booking. When Bella presented our booking confirmation, Lou rudely responded, "I can't read that." After we enlarged the reference, she continued working without explaining what was happening. When I asked for an update, she snapped, "In a minute," before walking away without further explanation. We were subsequently left waiting without updates or reassurance. Despite repeated requests for assistance and a manager, including speaking with Sydney, no one proactively addressed our concerns. After approximately 20 minutes, Marina finally appeared and explained that the team was working on our reservation, although she could not explain why the dates had changed. Ultimately, we were assigned room types different from those originally booked well in advance. Lou never returned to acknowledge the situation or apologize for her conduct. 2. Unacceptable Room Conditions and Management's Failure to Respond Unfortunately, the problems continued after check-in. At approximately 9:00 PM, exhausted from traveling, I discovered that the bedroom curtain was too small to cover the window and could not close properly. A technician confirmed that the curtain was incorrectly sized and could not be fixed. I requested a call from Manager Daniel, but an hour passed without a response. I subsequently called the front desk five additional times without an answer. When I finally reached the hotel using my mobile phone, I was placed on hold for another 20 minutes, with no one returning to the line. By 11:40 PM, I had to get dressed and personally go down to the lobby to seek assistance. Daniel explained that only two employees were working and that he could not answer calls due to insufficient staffing. Staffing limitations are the hotel's responsibility and should never become the guest's burden. They certainly do not justify ignoring repeated requests for assistance. To make matters worse, our third-floor room was excessively noisy, further compromising our ability to rest. A quiet room, properly functioning curtains, and responsive service are basic expectations, not special privileges. Instead of resting after a long day of travel, I spent hours trying to obtain assistance for issues that should never have existed. 3. Disappointing Departure Experience Even our departure reflected the same lack of attentiveness. It took more than 15 minutes to obtain assistance with our luggage. When our Uber arrived, no staff member offered to help load our bags into the vehicle. After everything we had already experienced, this final interaction reinforced the impression that guest service was simply not a priority. 4. A Pattern of Service Failures That Should Concern Hyatt What troubles me most is that these were not isolated incidents. From the reservation mishandling and discourteous front desk interactions to the inadequate room conditions, unresponsive management, and lack of departure assistance, our entire stay reflected a concerning absence of accountability and professionalism. I understand that operational challenges occur. However, exceptional hospitality is not defined by the absence of problems, but by how those problems are handled. At nearly every opportunity, your team failed to demonstrate that standard. As a Lifetime Globalist, I have demonstrated years of loyalty to Hyatt. While every guest deserves courteous and professional treatment regardless of membership status, I find it particularly disappointing that a brand I have consistently supported could deliver such an experience.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings 468taliak, Thank you for taking the time to share such detailed feedback regarding your recent stay at Hyatt Regency Baltimore Inner Harbor. As a Lifetime Globalist, your loyalty and long-standing relationship with Hyatt make your comments especially valuable, and we are sincerely disappointed to learn that your experience fell so far short of the standards you have come to expect from our brand. We sincerely apologize for the difficulties you encountered from the moment of arrival. A smooth and welcoming check-in experience is fundamental to any stay, and we regret the frustration caused by the reservation discrepancies, the extended wait time, and the lack of clear communication regarding the status of your booking. Equally concerning are your comments regarding the interactions you experienced with our front office team. Every guest deserves to be treated with courtesy, professionalism, and respect, and we are sorry that this was not reflected during your arrival experience. We are also disappointed to learn that the challenges continued after check-in. The condition of the room, including the improperly fitted curtain, the excessive noise, and the difficulty you experienced obtaining assistance, are not representative of the experience we strive to provide. We understand how frustrating it must have been to spend valuable time during your stay seeking resolutions to issues that should have been addressed promptly and proactively. While operational challenges may arise, we agree that guests should never bear the burden of those challenges. Additionally, we regret that your departure experience failed to leave a more positive impression. Timely assistance and attentive service are important from arrival through departure, and we understand how the delays and lack of support with your luggage reinforced your disappointment. Your feedback regarding the overall pattern of service failures, accountability concerns, and missed opportunities to recover the experience has been shared with hotel leadership for careful review. We recognize that exceptional hospitality is measured not only by the experiences we create when everything goes smoothly, but also by how effectively we respond when problems occur. Based on your comments, we clearly fell short in that regard. If you don't mind, we would appreciate the opportunity to discuss your experience further and learn more about the concerns you have raised. Please contact us at propertyreviews@hyatt.com at your convenience so that we may follow up directly. Thank you again for taking the time to provide your candid feedback and for your many years of loyalty to Hyatt. We sincerely regret that this stay did not reflect the level of service and hospitality you rightfully expect and deserve, and we hope to have the opportunity to restore your confidence in Hyatt Regency Baltimore Inner Harbor and the Hyatt brand. Best,
No plans to return
There was no hot water during my 5-day stay. I literally had access to hot water for only 15 mins total during that time. I also found the housekeeping services suboptimal. The tables and contents were dusty.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings Marcia B, Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Baltimore Inner Harbor. We sincerely apologize that your experience did not meet expectations and fell short of the level of comfort and service we strive to provide. We are especially concerned to learn that you had little to no access to hot water during your five-day stay. We understand how frustrating and disruptive this would be, and we regret the significant inconvenience it caused throughout your visit. Reliable room amenities are a basic expectation, and we are disappointed that we were unable to provide the comfort you deserved. We also appreciate you bringing your housekeeping concerns to our attention. The dusty surfaces and overall condition of the room you described are not reflective of our cleanliness standards. We understand how these issues would further impact your impression of the hotel and your overall stay experience. Your comments have been shared with our engineering and housekeeping teams for immediate review and follow-up. Feedback such as yours is invaluable as we work to improve our facilities and service for future guests. If you don't mind, we would like the opportunity to discuss your stay further and learn more about your experience. Please contact us at propertyreviews@hyatt.com at your convenience so that we may follow up directly. Thank you again for bringing these concerns to our attention. We sincerely regret the shortcomings you encountered and hope to have the opportunity to restore your confidence in Hyatt Regency Baltimore Inner Harbor in the future. Best,
Avoid. Does not meet Hyatt level expectations.
I had no hot water for two days. Avoid room 707. There is a problem. Horrible customer service. Not a Hyatt level hotel. You will be very disappointed
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings Cihan H, Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Baltimore Inner Harbor. We sincerely apologize that your experience fell far short of both your expectations and the standards we strive to uphold. We are especially concerned to learn that you were without hot water for two days during your stay. We understand how frustrating and inconvenient this would be, and we regret the significant impact it had on your comfort. We are also disappointed to hear about the service you received, as providing attentive and responsive hospitality is a fundamental part of the guest experience we aim to deliver. Your comments regarding the condition of room 707 and your overall disappointment with the hotel have been shared with our leadership, engineering, and guest services teams for immediate review. Feedback such as yours is taken very seriously, as it helps us identify opportunities to improve both our facilities and service levels. If you don't mind, we would appreciate the opportunity to discuss your stay further and learn more about your experience. Please contact us at propertyreviews@hyatt.com at your convenience so that we may address your concerns directly. Thank you again for bringing these matters to our attention. We hope to have the opportunity to restore your confidence in Hyatt Regency Baltimore Inner Harbor and provide the level of service and accommodations that our guests expect from Hyatt. Best,
0 out of 5 stars - would not recommend
Very poor experience with check in running 1.5 hours behind schedule and no hot water for 3 days. Staff was minimally helpful. I would not stay at this property again.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings from Hyatt Regency Baltimore Inner Harbor, Thank you, Jennifer, for taking the time to share your feedback. I am sincerely sorry to hear about your experience and regret that your stay fell so far short of expectations. A check-in delay of approximately 90 minutes is frustrating under any circumstance, and I understand how disappointing it must have been to have your arrival experience impacted in this way. I am also very sorry for the inconvenience caused by the lack of hot water for three days. This is a significant failure in the guest experience and certainly not the level of comfort or reliability we aim to provide. Additionally, I regret that our team's response did not leave you feeling supported during these challenges. Providing attentive and helpful service is especially important when issues arise, and I am sorry that we did not meet that expectation. Thank you for sharing your candid feedback. While I am disappointed to learn that you would not choose to stay with us again, we appreciate you bringing these concerns to our attention so they can be reviewed with the appropriate teams. Safe and Happy Travels, Mike M.
Never stay at this property again
The only good experience was with Daniel, the assistant manager who took my call for problems of the room. He was very quick in acknowledging my globalist status and offered compensation. The key was really not about the compensation, and it was more about his sincerity and shown care about Hyatt's loyal customer, a sharp contrast to other staff. Without the experience of interaction with Daniel, I should have rated my experience at this property as 0. My first interaction was with a front desk male staff named "Qatash"(?). When I talked to him, he repeatedly lied on my face insisting the property was totally sold out on my check in day while the Hyatt app showing plenty availability of suite, high floor and harbor view rooms. There was really no need to make such stupid lies. The checkin staff was called Raphel (? a black man). This man was so inefficient and incompetent. During middle of the checkin, he walked back to the back room twice and stayed there for about 5-10 minutes each time while did not bother to tell me why. I waited and waited and the process took about more than 20 minutes. He stated that the suites were all connected and therefore my one room reservation couldn't be upgraded which made no sense. He gave me a parking pass but insisted that I must take a ticket first at entrance while the pass clearly stated no ticket should be taken. I had his confirmation that my parking was covered for award stay but he still billed me any way for the parking at check out. He did not show much courtesy or any care about his guests. My worst experience was with a front desk staff, a young black women. When I called front desk at around 10:40 on 10/28 to ask a question about breakfast, she was so mean and impatient which I had never experienced with any Hyatt staff over the years and hundreds of stays. Before I could finish my question clarifying her wrong info, she hang up on me. It was rude and simply unbelievable. It seems clear to me that many of the front desk staff had little training and no interest in hosting (not even "helping") its guests. It is really a shame of this old property which could have so much potential but its reputation is ruined by these front desk staff.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings from Hyatt Regency Baltimore Inner Harbor, Thank you, Yanziw, for taking the time to share such detailed feedback. While I am pleased to hear that Daniel, our Assistant Manager, provided a level of service that reflected genuine care and appreciation for your loyalty as a Globalist member, I am deeply sorry to learn about the numerous frustrations you experienced throughout the rest of your stay. It is especially concerning to hear your comments regarding several interactions at the front desk. Professionalism, honesty, efficiency, and respect are fundamental expectations, and I regret that your experience left you feeling otherwise. Long check-in delays, inconsistent information regarding room availability and upgrades, confusion surrounding parking procedures and charges, and the manner in which your inquiries were handled clearly detracted from your stay. I am particularly troubled to hear about your telephone interaction regarding breakfast information. Every guest deserves to be treated with courtesy and patience, and I sincerely apologize that your experience did not reflect the hospitality standards we strive to uphold. At the same time, I appreciate you recognizing Daniel's efforts. It is wonderful to hear that he listened, acknowledged your concerns, recognized your World of Hyatt status, and demonstrated genuine care. We will be sure to share your kind recognition with him. Thank you for providing such candid and comprehensive feedback. While I regret the circumstances that prompted it, comments like yours help us identify specific opportunities for improvement in both service delivery and team training. We appreciate your loyalty to Hyatt and your willingness to share your experience. Safe and Happy Travels, Mike M.
Cold shower
High end hotel with low end bathroom amenities and no hot water - ask before staying. Tub was slippery and no vanity top amenities. Room was clean, but everything outdated. Place really needs an update.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings from Hyatt Regency Baltimore Inner Harbor, Thank you, Debra, for taking the time to share your feedback. I am sorry to hear that your stay did not meet expectations. I regret the inconvenience caused by the lack of hot water during your visit. We understand how important this basic amenity is to guest comfort, and I apologize for the frustration this caused. I am also sorry that you found the bathroom amenities lacking and the bathtub difficult to use safely due to its slippery surface. While I am pleased to hear that your room was clean, I understand your disappointment with the overall condition of the accommodations and your perception that the property feels outdated. Your comments regarding the guest room and bathroom experience have been shared with the appropriate teams for review. Thank you for providing your candid feedback. We appreciate you bringing these concerns to our attention, as they help us identify opportunities to improve the guest experience. Safe and Happy Travels, Mike M.
Cold showers
I was very disappointed with my stay due to the lack of hot water. Hot water is a basic necessity that every hotel should provide, and not having it made my experience uncomfortable and frustrating. Guests pay for comfort and convenience, and this fell far below expectations. I hope management addresses this issue to prevent future guests from experiencing the same problem. Unfortunately, this negatively impacted my overall impression of the hotel.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings Jessica C, Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Baltimore Inner Harbor. We are sincerely sorry to learn that your experience was negatively impacted by the lack of hot water during your visit. We understand that reliable hot water is a fundamental part of a comfortable hotel stay, and we regret the frustration and inconvenience this issue caused. Our goal is to provide every guest with a seamless and enjoyable experience, and we recognize that falling short of such a basic expectation had a significant impact on your overall impression of the hotel. We appreciate you bringing this matter to our attention, as feedback like yours helps us identify areas that require immediate attention and improvement. Please know that your comments have been shared with our leadership and engineering teams for review and follow-up. If you don't mind, we would appreciate the opportunity to discuss your stay further and learn more about your experience. Please contact us at propertyreviews@hyatt.com at your convenience so that we may address your concerns directly. Thank you again for your feedback. We sincerely apologize for the disappointment you experienced and hope to have the opportunity to restore your confidence in Hyatt Regency Baltimore Inner Harbor in the future. Best,
To old facility to go
No hot water for two days and unable to fix it. I have to looking for another hotel. It disturbed my conference although it offered two night free stay.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings from Hyatt Regency Baltimore Inner Harbor, Thank you for taking the time to share your feedback. I am sincerely sorry to hear about the significant inconvenience you experienced during your stay. Going without hot water for two days is unacceptable, and I understand how disruptive this must have been, especially while attending a conference. Having to search for alternate accommodations after the issue could not be resolved undoubtedly added frustration and stress to your visit. While I appreciate that compensation was provided in the form of two complimentary nights, I recognize that this does not undo the impact the situation had on your plans and overall experience. Reliable guest room amenities are a basic expectation, and I regret that we fell short during your stay. Thank you for bringing these concerns to our attention. Your feedback has been shared with the appropriate teams for review, as we continue working to improve the experience we provide our guests. Safe and Happy Travels, Mike M.
No hot water
NO HOT WATER!! Two days (including a room change) with cold showers. I was not alone in this experience as several others here for the same event shared this and other problems including the 3 am fire alarm on the 6th floor. The staff was actually great the entire time, but unable to fix the issue.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Good Afternoon!! Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Baltimore Inner Harbor. While we are pleased to hear that our team provided great service throughout your visit, I sincerely apologize for the significant inconvenience caused by the lack of hot water during your stay. We understand how frustrating it must have been to experience cold showers over multiple days, even after a room change. Additionally, we regret the disruption caused by the early morning fire alarm and any other challenges that impacted your experience. Your comments are important to us and we appreciate you bringing these concerns to our attention. We are sorry that we did not provide the seamless and comfortable stay you expected and deserved. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience we strive to deliver. Warm Regards, Joanne
Excellent hotel
Very clean and spacious rooms. Big windows that provide a great view with comfy beds and helpful staff. We will stay here again.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Good Afternoon!! Thank you for your wonderful 5-star review and for choosing Hyatt Regency Baltimore Inner Harbor. We are delighted to hear that you enjoyed our clean and spacious accommodations, comfortable beds, beautiful views and the service provided by our team. It is especially rewarding to know that these elements helped make your stay memorable. Your kind words mean a great deal to us and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back the next time your travels bring you to Baltimore. Warm Regards, Joanne
More than I was expecting!
Perfect location with opportunities to see the main attractions of the Inner Harbor within walking distance of the hotel. Brick roads and walkways around the harbor offer a cool walking experience too. Hotel staff were very friendly and accommodating to my requests. Top floor view was amazing! Not a single complaint.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Good morning, thank you for your wonderful feedback! We’re delighted to hear you enjoyed Hyatt Regency Baltimore’s convenient location, the charm of the Inner Harbor, and the beautiful views from the top floor. It’s especially rewarding to know our team made you feel welcome and accommodated your requests throughout your stay. We appreciate your kind words and look forward to welcoming you back! Warm regards, Monty
Great conference experience
It was a nice location for our conference. The staff, service and food were all excellent. We had a reception on the top floor and the view was great! My room was spacious but the bathroom had a few issues. The faucet handles on the sink were difficult to turn on and off - very tight. There needed to be more towel bars. The toilet was like those you find in a public restroom. The proximity to the harbor was nice, but the area has grown a bit sketchy. There was constant police presence and sirens. Still, we walked around the harbor and even all the way to Little Italy. But I would not do that at night.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Good morning, thank you for sharing your feedback. We’re pleased to hear that Hyatt Regency Baltimore provided a convenient setting for your conference and that you enjoyed our team’s service, dining, spacious accommodations, and the beautiful harbor views from your reception. We appreciate you bringing the bathroom fixtures and towel storage concerns to our attention, as this feedback helps us identify areas for improvement. We also value your observations regarding the surrounding area and appreciate you taking the time to share your experience with us. Warm regards, Monty
They care more about boxing than paying customers
Hotel was fine until their "boxing" event. They locked down the front entrance and the 2nd floor from anyone including paying hotel customers.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Dear Wesley W, Thank you for sharing your feedback. We are sorry to hear that your experience was impacted by the event taking place during your stay. We understand how frustrating it can be when access to hotel facilities and entrances is restricted, particularly when you are a registered guest expecting full use of the property. We regret any inconvenience caused by the event-related arrangements and understand your disappointment regarding the limited access to certain areas of the hotel. We appreciate you bringing your concerns to our attention, as guest feedback helps us evaluate how special events affect the overall guest experience. We would welcome the opportunity to learn more about your stay and discuss your concerns further. Please contact us at propertyreviews@hyatt.com at your convenience. Kind regards, Tonya
Location, location!
We stayed at the Hyatt Regency Baltimore in September 2026 while in town for a family wedding and a visit with our son and his family. It was a very good experience from start to finish. The location was perfect, right on the Inner Harbor, making it easy to get around and enjoy the area. The staff were friendly and helpful, and our room was clean and comfortable. We would gladly stay here again on our next trip to Baltimore. If you'd like it even shorter, just use the first three sentences.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings from Hyatt Regency Baltimore Inner Harbor, Thank you for sharing your wonderful feedback. We’re delighted that your September visit for a family wedding and time with your son and his family was such an enjoyable experience. It’s wonderful to hear that our Inner Harbor location was perfect for your plans and that our friendly and helpful staff, along with your clean and comfortable room, helped make your stay a positive one. Knowing that you would gladly stay with us again is one of the best compliments we could receive. We look forward to welcoming you back for another memorable visit to Charm City. Safe and Happy Travels, Mike M.
Never again
Room was in bad shape, leaking faucets, outdated wall paper, noisy bar fridge. Sloppy room cleaning and replacements. No clear communication and feedback in requests & no follow through. 4 night stay was not the same as we experienced in DC 3 weeks before.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Dear Antoinette S, Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet the standards you expected. We are disappointed to learn about the maintenance concerns you encountered, including the leaking faucets, outdated room condition, noisy refrigerator, and issues with housekeeping service. We also regret the lack of communication and follow-through regarding your requests. We understand how frustrating it must have been to experience these issues, particularly when compared to a recent positive stay at another Hyatt property. This is not the level of quality or service we strive to provide our guests. We would appreciate the opportunity to learn more about your experience and address your concerns directly. Please contact us at propertyreviews@hyatt.com at your convenience and include details of your stay so our team can investigate further. Thank you again for bringing these matters to our attention. We hope to have the opportunity to restore your confidence in our hotel. Kind regards, Tonya
Hyatt Regency - suites
If you are paying a lot of money for a suite, I would not recommend. This is a very tired hotel. Not worth the money - and not what I would expect from a Hyatt Regency.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Greetings, Thank you for taking the time to share your feedback. I'm sorry to hear that your stay did not meet the expectations you have for a Hyatt Regency experience. We regret that you found the hotel and suite accommodations to feel dated and that the overall experience did not reflect the value you expected for the rate paid. We understand that guests choosing a suite anticipate a higher level of comfort and quality, and we're disappointed that we fell short during your visit. Your comments are appreciated and will be shared with our hotel leadership team for review. Thank you for bringing your concerns to our attention, as guest feedback helps us identify opportunities for improvement. We appreciate you choosing to stay with us and hope you'll consider giving us another opportunity to provide a more satisfying experience in the future. Safe and Happy Travels, Mike M.
Average at best.
This hotel is just ok, staff were mostly friendly but it definitely needs updating. I didn't eat, but had drinks at the bar, the bar staff were overwhelmed but great but it took forever to just get a drink, people was waiting in the restaurant a long time for food.
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Good Afternoon!! Thank you for sharing your online review of Hyatt Regency Baltimore Inner Harbor. We appreciate you taking the time to reflect on your stay and your feedback highlights several important areas where the experience fell short. While it’s good to hear that the staff was mostly friendly, we sincerely apologize that the overall stay felt only average. Your comments about the hotel needing updates are important and they will be shared with the team as part of ongoing improvement efforts. We also regret the delays you experienced at the bar and restaurant. Even when the team is doing their best, guests should never feel that service is overwhelmed or slow. Waiting a long time for a drink or seeing others wait extended periods for food is not the experience we aim to provide and your perspective will help guide operational review. Thank you again for your candid feedback, it gives us clear insight into where we can do better. We welcome you back next time with the commitment to provide a more seamless, comfortable and efficient stay. Warm Regards, Joanne
Loved the Hyatt Regency
The property was clean and well maintained. The room was large and well appointed. The staff was friendly and helpful. We love the Hyatt
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Dear Jacqui P, Thank you for your wonderful review! We are delighted to hear that you enjoyed our clean and well-maintained property, spacious and well-appointed accommodations, and the friendly, helpful service provided by our team. It is especially rewarding to know that you love Hyatt and chose to stay with us. Your kind words mean a great deal to our staff and serve as great encouragement to continue delivering exceptional hospitality. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the near future! Kind regards, Tonya
i love it
i love everything about the hyatt regency the swift and early check in the speedy elevators The wide variety of snacks at market market place the cleanliness i stay there every year when in town
Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor, responded to this review
Dear robbipromoter, Thank you for your wonderful feedback and for choosing to stay with us year after year. We are delighted to hear that you continue to enjoy so many aspects of your experience, from the swift check-in process and speedy elevators to the wide variety of snacks available in the Market and the cleanliness of our hotel. Knowing that we are your preferred place to stay when you're in town is truly the highest compliment we can receive. Your loyalty and continued support mean so much to our team. We look forward to welcoming you back for another exceptional stay next year! Kind regards, Tonya
Showing 20 reviews since September 11, 2026.