Reviews
Beautiful Hotel, Spacious Rooms & Great Location
We stopped at the Hyatt Regency Suites Atlanta Northwest with our family during our drive from Florida to Ohio, and we were very happy with our stay. The location was convenient and just outside of the city, which made getting back on the road and navigating morning traffic much easier. The hotel itself is beautiful, and the pool area was one of our favorite parts. It was such a peaceful and relaxing setting after a long day of driving. We opted for the Double Queen Suite since it also had a pull-out couch for our youngest, and the room was very spacious and comfortable. The price was very reasonable for the size and quality of the room. Everything throughout the hotel and our room was very clean and well maintained. There is also a bar in the lobby, and we were able to grab a few drinks and unwind before they closed. The bartender was very friendly and welcoming. Overall, this was a great stop for our family during our road trip. We would definitely stay here again and would recommend it to anyone looking for a comfortable, clean, and convenient place to stay near Atlanta.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are glad our hotel was a great fit for your family’s road trip and that the suite gave everyone room to unwind. It’s also lovely to hear that the pool area offered a welcome break from the long drive and that your evening at the lobby bar was enjoyable. We will be sure to share your recognition with our team. We appreciate your recommendation and look forward to welcoming your family back whenever your travels bring you to the Atlanta area again. Regards, Eric Rossena General Manager
Impeccable space and service
My stay at Hyatt Place was brief but absolutely fantastic from start to finish! The moment I walked in, the front desk team welcomed me with genuine warmth and efficiency, making check-in an absolute breeze. The room itself was incredibly spacious, modern, and spotlessly clean. Hyatt Place exceeded all of my expectations. I will highly recommend it to anyone.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are glad your stay made such a positive impression from arrival through departure. It’s especially nice to hear that the check-in process was smooth and that the spacious and well-kept guestroom added to your experience. We appreciate your recommendation and look forward to welcoming you back. Regards, Eric Rossena General Manager
Don't expect to have your room cleaned
They don't clean room even when asked. I had to threaten to contact corporate, Also housekeeping don't secure the door when they leave. My door as well as other doors were not closed and anyone could gain access into the room and steal or hurt someone
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are sorry that your stay was affected by housekeeping concerns during your stay which caused discomfort. The matter is concerning, and we understand the frustration it caused. Your comments have been shared with the appropriate teams for immediate review and attention. We hope to have the opportunity to provide a better experience in the future. Regards, Eric Rossena General Manager
Great stay
Clean, beautiful hotel. The king suite was very spacious and clean. The bed was very comfortable. Staff was friendly and professional.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
It is nice to know you enjoyed our spacious guestroom and found the property well maintained. We are also glad our team made a welcoming impression and that you had a restful night. We appreciate your kind remarks and look forward to welcoming you back for another comfortable stay. Regards, Eric Rossena General Manager
Lemon Street High School Class Reunion
Great place to stay. The room was awesome and the service was a flat 100. Front desk staff were very helpful and knowledgeable. The food was exceptional good. Compliments to the Chef!
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are glad you enjoyed the guestroom and received such helpful service from our associates. It is also nice to know you loved the food offerings. Your compliments will be shared with the appropriate teams, and we look forward to welcoming you back on a future visit. Regards, Eric Rossena General Manager
Great Location / Hidden Gem
Awesome area and hotel. It is a hidden gem and not far from Pappadeaux’s! I would recommend and will most definitely stay again. Thanks for the warm welcome from check-in/out staff.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are glad our location was convenient for everything you wanted to do on this visit. Thank you for taking a moment to recognize our front desk team for ensuring a smooth check-in and check-out process during your stay. We love making every guest's stay enjoyable, and we look forward to your return soon. Regards, Eric Rossena General Manager
Great one to repeate :)
Nice and comfortable. Good for families. Great personell. Nice swimming area and surrounding garden. Relaxing place
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We're happy our rooms and family-friendly environment provided you with a relaxing stay. Your kind remarks about our team and the enjoyable pool and garden areas mean a lot to us. We seek to create a space where guests can truly unwind. We look forward to welcoming you back for another visit soon. Regards, Eric Rossena General Manager
An urban setting with a magical garden area
The location was good with access to a nice Papadeaux eatery close by. The atmosphere of the hotel was nice; especially the pool and garden area which is magical and peaceful. This is an older hotel, but it has been extensively renovated. The area is urban and it is easy to miss the entry which is up a steep hill to the entry one you turn in. Rooms are very large with a small refrigerator that worked to keep things very cold. Our room was a true one bedroom suite at 650 square feet which was excellent. The hotel lobby, dining and bar area, hallways, gym and our room were all a good value and clean. We had no noise issues at all, found the bed to be comfortable, and the bathroom was of good size. Our tub was a bit older looking, but clean with a great shower and soap dispensers with shampoo and conditioner (all full). The service was as good as it gets - excellent in all respects from the Bellman to the check-in staff, to housekeeping and to the dining/bar staff. We did not eat any meals or use the bar. Coffee service was fantastic and began at 6 AM. Pet friendly and our Boston Terrier was treated like a king. I found ample places to walk him. While the dog area on site was small, I walked down the wood steps along the entry road and into an adjacent multi-use commercial building and wa able to walk the dog extensively in their parking lot and along small landscaped areas. From there I could connect to a few other buildings. The area was empty early mornings which was perfect. The gym was in good condition with only one of the several wieght units being non-functional. It is a full gym in relatively good condition. The standout here was the staff which was without exception excellent! The only reason for the 4-star rating was the air conditioning. The hotel seemed a bit warmer and more humid than most, and our room air conditioner seemed a bit underpowered. We turned the thermostat down to 68 which helped greatly, but the unit had a problem with condensation and a small accumulation of moisture on the floor alongside the bedroom wall vent. We did not see that until our last evening (we stayed for 3 days), and when reported to the staff the morning of our departure, they were very attentive and had an engineer on site to investigate the problem once we had checked out.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
It is great to know you enjoyed our convenient location as well as our spacious suite and well-maintained hotel, which added to your experience. We are also pleased to hear our team made such a positive impression and that your pet felt just as welcome during your stay. However, we are sorry for the issues with the air unit which affected your comfort. Thank you for bringing the issue to our attention before your departure; we are glad our team was able to begin looking into the matter right away. We hope to welcome you and your family back the next time your travels bring you to the area. Regards, Eric Rossena General Manager
Beautiful hotel
I am leaving a 5 star review despite some issues because the staff were wonderful. This hotel is beautiful and very clean. The rooms are very nice and comfortable. Our room was cleaned every day during our stay. On the second night we did experience some ants in the bedroom and our headboard which caused us to need to leave the room for a night, however the staff worked quickly to put us in another room for the night and we were comped for the inconvenience. We were allowed back into our room the following day after they fixed the issue and there were no other issues after that with ants. The other downfall during our stay was that the pool was dirty the one time we were able to use it which was understandable, it had been raining a few days before, but then the pool completely closed for the remainder of our stay which put a damper on things because the pool was a huge reason why we booked this hotel. Despite this, I give the hotel 5 stars because again, the staff was amazing and worked quickly to assure us that we can stay in our room as well as comped us for that night. The hotel also is very beautiful and very clean and everything is near especially Truist park, which has a beautiful view from the hotel. Thank you again to all the staff here for making our stay as best as it could be despite some hiccups.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
A clean and welcoming environment is essential for a great guest experience, and we're glad that our efforts were noticed during your stay. You were right to expect a hassle-free visit, and we are sorry for the issues in your initial room. We do regret that the pool did not align with your expectations. While we understand the inconvenience caused, we are happy that our staff helped to ensure your comfort in every way possible. All your feedback is essential in enhancing our services and guest satisfaction on all levels. We hope we can have another chance to provide an even smoother stay in the future. Regards, Eric Rossena General Manager
Clean, well priced
Great location to Truist Park. We did uber just because it was so hot. The rooms were clean and the price was good. The pool could have used a little attention as it was a bit cloudy but that could have been from the recent rain and heat. The restaurant was clean and we had breakfast there that was a normal breakfast what you would get at a mid range priced hotel. That night the apparantly the cook walked out during the after dinner rush,
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are pleased to know you enjoyed our convenient location near Truist Park as well as the great value we aim to provide, and that the dining experience during breakfast added to your visit. However, we sincerely regret the condition of the pool and the disruption to dinner service caused by an unexpected staffing issue. Your feedback has been shared with our food and beverage team as we continue working to enhance every aspect of guest satisfaction. We hope you will give us another opportunity so we can provide you with a great experience on your next visit. Regards, Eric Rossena General Manager
spacious and well appointed
Spacious rooms. Very clean. Staff was very cordial. Wife would have loved this if she had been with me. I bragged about the quality and asthetics of the room to her.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
It's wonderful that the comfortable guestroom and welcoming service from our associates left such a positive impression during your visit. It was especially nice to read that you spoke so highly of the room's design and quality with your wife. The team will appreciate knowing their efforts helped make your stay such an enjoyable one. We hope to welcome you both to Hyatt Regency Suites Atlanta Northwest soon. Regards, Eric Rossena General Manager
Updated suites
Spacious newly renovated suites. Nice gym. Good location. Free laundry machines on the 7th floor. Great Kbbq spot across the street.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are delighted to know you enjoyed our newly renovated suites as well as our fitness center and the added convenience of our complimentary laundry. It is especially rewarding to hear that our location made it easy to explore the nearby dining options during your visit. We truly appreciate your kind comments and would be honored to welcome you back to Hyatt Regency Suites Atlanta Northwest for another memorable experience. Regards, Eric Rossena General Manager
Love it!
Newly renovated hotel that is right Down the street from Pappasito’s Mexican Cantina and a short drive to the baseball stadium. Lovely stay on a nice side of Atlanta. Being on the north side, made traveling north in the morning virtually traffic free.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
It is wonderful to know that our newly renovated accommodations, as well as our convenient location with easy access to nearby dining and local attractions, contributed to a lovely visit. Thank you for taking the time to share your kind feedback. We look forward to welcoming you back for another exceptional stay at Hyatt Regency Suites Atlanta Northwest. Regards, Eric Rossena General Manager
Great new hotel find
This hotel was a new one we haven’t stayed in before and we were pleasantly surprised by how nice it was. Reception was friendly with smiles and offered us extra sheets and towels without even asking. Clean and spacious rooms. Pool looked nice and was fairly large but we didn’t have time to use it. The unique shape of the hotel allows great views of pool area. Downstairs had great natural ambience where our girls took lots of selfies in garden and rock waterfall area that visible from inside the lobby. We stayed in 1BR king with a separate pull out sleeper sofa for 2 high school girls. They used the kitchenette with large mirror and sink to get ready. If we stayed more than one night and didn’t have to leave early the next morning I would have gotten a separate room for the girls. I would definitely stay again.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
We are glad to hear that your first stay at Hyatt Regency Suites Atlanta Northwest exceeded your expectations. It is wonderful to know that our associates provided a warm welcome and that you found our accommodations well-maintained for your family's needs. We are also pleased that you enjoyed the property's design as well as the views overlooking the pool area and the natural ambiance throughout the lobby and outdoor spaces. We sincerely value your comments and are honored to know that you would choose to be with us again. We look forward to welcoming you and your family back for another enjoyable visit. Regards, Eric Rossena General Manager
Just Stay Here.
Great rooms, ideal location, well maintained facilities. The dining area and bar have a pleasant water feature in the courtyard. Excellent video monitors in well-kept rooms. If available rooms on the upper floors, will be treat guest with well situated views of Marietta, particularly towards the Truist Park stadium area. The staff seals the deal with prompt service and professional commitment to extend their hospitality. This location exceeded my expectations.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
Dear U800QZsamia, We are glad to hear that our accommodations, as well as our convenient location and well-maintained property, exceeded your expectations. It's also wonderful to know you enjoyed the courtyard and the memorable encounters with our staff, which made your visit even more memorable. Thank you for taking the time to share your thoughtful feedback; we look forward to welcoming you back to Hyatt Regency Suites Atlanta Northwest for another exceptional stay. Regards, Eric Rossena General Manager
Great stay
Great hotel, great stay. The walls are a little thin though. Helpful and nice staff. I found the breakfast to be a little over priced given the selection.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
Dear 138gregm, While we are pleased to hear that you enjoyed your lovely stay and found our team welcoming, we regret that certain aspects of your visit did not fully meet your expectations. We appreciate your feedback regarding the accommodations as well as the value and selection of the breakfast offerings. Your feedback has been shared with the appropriate teams for review as we continually strive to improve our guest satisfaction at all levels. Thank you for taking the time to share your thoughts; we hope to have the opportunity to welcome you back to Hyatt Regency Suites Atlanta Northwest in the future. Regards, Eric Rossena General Manager
It is about the People Experience!
The facility was comfortable, quiet and well managed and the real gems are teh staff. All went out of their way to make the stay comfortable and better! Lawrence and Karen made the entire trip more personal and better!
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
Dear Guest, We are glad to hear that you found the property well-maintained during your visit. We also truly appreciate your kind recognition of our team members, especially Lawrence and Karen; we will be sure to share your thoughtful comments with them. Your feedback means a great deal to our entire team; we look forward to welcoming you back for another exceptional stay at Hyatt Regency Suites Atlanta Northwest soon. Regards, Eric Rossena General Manager
Better than Most
The Regency is well located, has large and well appointed suites, and attractive grounds. The staff were friendly and helpful. We loved our short stay and wish we could stay longer. Most hotels are just convenient stop overs. This hotel was so comfortable that we hope to stay again. And they were very kind to our dog as well.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
Dear Guest, We are delighted to hear that you enjoyed the spacious accommodations as well as the inviting surroundings, and the hospitality provided by our team during your stay. It’s especially rewarding to know that the hotel's comfort and atmosphere enhanced your visit. We’re also pleased that your dog felt welcomed and cared for. Your thoughtful comments truly mean a great deal to us, and we look forward to welcoming you back again for another relaxing visit at Hyatt Regency Suites Atlanta Northwest in the future. Regards, Eric Rossena General Manager
Great experience and highly recommmend
Beautiful hotel; comfortable room and beds; attentive and friendly staff. No need to go somewhere for dinner as nice bar and dining room in hotel and we had excellent meals after being on the road for 12 hrs. This will be where we always stay in Atlanta area going forward.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
Dear Guest, We are pleased to hear that you enjoyed the inviting atmosphere of the hotel as well as the comfortable accommodations and the exceptional hospitality provided by our team. We are also delighted that you were able to relax and enjoy a satisfying dining experience at Modern Provisions after a long day of travel. Your kind comments and continued support are truly appreciated, and we’re honored to become your preferred place to stay when visiting the Atlanta area. We look forward to welcoming you back to Hyatt Regency Suites Atlanta Northwest again soon. Regards, Eric Rossena General Manager
Extremely happy
Staff were friendly and personable. Room was large and well appointed. Checking in was a breeze and checking out was even faster.
General Manager, Guest Services / Front Office at Hyatt Regency Suites Atlanta Northwest, responded to this review
Dear Guest, We are pleased to hear that you had such an enjoyable stay and found the accommodations spacious and well-maintained. We truly appreciate your kind comments about our team and are happy to know that the exceptional service and seamless check-in experience enhanced your visit. Your thoughtful feedback means a great deal to us, and we truly value your support. We look forward to welcoming you back again to Hyatt Regency Suites Atlanta Northwest soon. Regards, Eric Rossena General Manager
Showing 20 reviews since May 11, 2026.